Print Shack

★★★★☆
  • 2030 19th St

    Bakersfield, CA 93301

    Map & Directions
  • 661-316-3443

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I would be surprised if this place stayed in business for much longer with their lacking sense of customer service. Jason was surly, unfriendly, and treating me like he was doing me a favor when I asked him to do a small print job. He also kept taking phone calls in the middle of our initial conversation (including one in which it sounded like he was arguing with his wife) even though he knew my job was extremely urgent (I had to be at a meeting with the printed document in 20 minutes).

They also didn't happen to have any of the basic materials to do the job. I asked for a black back cover. All they had was burgundy or grey. I asked for heavy bond white paper, and all he could offer me was basic copier paper. If I had any time to spare, I would have immediately canceled the order, but I was in a jam at this point.

After taking his sweet time getting the job going, Jason hands me my document, and it has dust and thumb prints (from black toner) all over the front and back. The most unprofessional work I've ever received at a print shop. When I pointed it out, he told me that they'd do it over.

With the clock ticking, I asked him how much I would be charged. He responded with an off-the-cuff "20 bucks." An oddly even number for an 11-page print job. I told him that was twice what Kinko's charges for the same job, and he said smugly "You wanna go to Kinko's, then?," knowing I had to be at my meeting in 5 minutes. Then he said angrily: "I'm doing you a favor, man." When I told him I could not remember anyone at Kinko's speaking to me that way, he said. "That's it. We're not doing your job. Goodbye." So I ended up going to my meeting without my materials. I explained the situation to the people I met with, and they told me they had heard horror stories about Print Shack and would never work with them.

You've been warned.

1
★☆☆☆☆

I would be surprised if this place stayed in business for much longer with their lacking sense of customer service. Jason was surly, unfriendly, and treating me like he was doing me a favor when I asked him to do a small print job. He also kept taking phone calls in the middle of our initial conversation (including one in which it sounded like he was arguing with his wife) even though he knew my job was extremely urgent (I had to be at a meeting with the printed document in 20 minutes).

They also didn't happen to have any of the basic materials to do the job. I asked for a black back cover. All they had was burgundy or grey. I asked for heavy bond white paper, and all he could offer me was basic copier paper. If I had any time to spare, I would have immediately canceled the order, but I was in a jam at this point.

After taking his sweet time getting the job going, Jason hands me my document, and it has dust and thumb prints (from black toner) all over the front and back. The most unprofessional work I've ever received at a print shop. When I pointed it out, he told me that they'd do it over.

With the clock ticking, I asked him how much I would be charged. He responded with an off-the-cuff "20 bucks." An oddly even number for an 11-page print job. I told him that was twice what Kinko's charges for the same job, and he said smugly "You wanna go to Kinko's, then?," knowing I had to be at my meeting in 5 minutes. Then he said angrily: "I'm doing you a favor, man." When I told him I could not remember anyone at Kinko's speaking to me that way, he said. "That's it. We're not doing your job. Goodbye." So I ended up going to my meeting without my materials. I explained the situation to the people I met with, and they told me they had heard horror stories about Print Shack and would never work with them.

You've been warned.

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I had some fliers printed up here for an organization and I thought they did a wonderful job. Their graphics were great, they had many to choose from all very unique in itself. They gave me a great price on the stuff I had done here, I would definatly go back again.

5
★★★★★

I had some fliers printed up here for an organization and I thought they did a wonderful job. Their graphics were great, they had many to choose from all very unique in itself. They gave me a great price on the stuff I had done here, I would definatly go back again.

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I love print shack they do and excellent job . Im always in and out they take pride in there customers that's what i love about that store. There prices are also reasonable.

4
★★★★☆

I love print shack they do and excellent job . Im always in and out they take pride in there customers that's what i love about that store. There prices are also reasonable.

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I go here a lot to print copies. It is very easy and convienet to do I love it. They are very nice in here and if I have large orders they can get them done for me extremely fast. I have always been very happy with their customer service. They are great.

4
★★★★☆

I go here a lot to print copies. It is very easy and convienet to do I love it. They are very nice in here and if I have large orders they can get them done for me extremely fast. I have always been very happy with their customer service. They are great.

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