Bob Sumerel Tires

★★★☆☆
39.1075 -84.5065
Map and Directions to Bob Sumerel Tires

513-412-7900

418 East Court St

Cincinnati, OH

45202

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About Bob Sumerel Tires

Categories

Automotive

Automotive
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Reviews 1 - 7 of 7.
.

Very shady. Claimed that my drain plug was stripped and tried to charge me $30 for another one. Then when I questioned him on it, he comes back and says, oops, wrong car. They charge 2x as much for oil change as Firestone, Car -X, Midas, Michel. I went to them to avoid a super cheap oil change and here they try to trick me.

2
★★☆☆☆

Very shady. Claimed that my drain plug was stripped and tried to charge me $30 for another one. Then when I questioned him on it, he comes back and says, oops, wrong car. They charge 2x as much for oil change as Firestone, Car -X, Midas, Michel. I went to them to avoid a super cheap oil change and here they try to trick me.

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.

Went to Bob Sumerel in Hyde Park plaza. I had badly bent my rim and the tire was flat. I left the tire overnite, used the spare and the tire was ready to go the next day. I could have been charged for a new tire from someone unscrupulous, but I was not. An employee had driven the car to make sure the alignment was ok. Pleasant, quick service. All for $15. Another time, got a tire patched. Great service, $28.

5
★★★★★

Went to Bob Sumerel in Hyde Park plaza. I had badly bent my rim and the tire was flat. I left the tire overnite, used the spare and the tire was ready to go the next day. I could have been charged for a new tire from someone unscrupulous, but I was not. An employee had driven the car to make sure the alignment was ok. Pleasant, quick service. All for $15. Another time, got a tire patched. Great service, $28.

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.

Wife had an oil change and they talked her into buying a new drain plug saying the other was stripped.
What a rip off on all women...........

1
★☆☆☆☆

Wife had an oil change and they talked her into buying a new drain plug saying the other was stripped.
What a rip off on all women...........

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.

These folks keep trying to hire me. They never offer me enough money. If Bob Sumerel really cared, wouldn't he really care? I have bills to pay, sports cars to drive, country dachas on the lake....I couldn't possibly keep up my life style on the pittance they have offered me.

1
★☆☆☆☆

These folks keep trying to hire me. They never offer me enough money. If Bob Sumerel really cared, wouldn't he really care? I have bills to pay, sports cars to drive, country dachas on the lake....I couldn't possibly keep up my life style on the pittance they have offered me.

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.

I was recently in the downtown Sumerel store and was greeted with a smile and I was able to leave with a smile. The store was busy but the manager took time to take care of my needs. I was offered a ride so I didn't have to wait. The staff was knowledgeable and trustworthy which is hard to find in the auto repair industry. I have learned from other shops to always double check my bill but was relieved to see I was charged exactly what was quoted. I want to thank the friendly people there and I intend to go back the next time I need any service.

5
★★★★★

I was recently in the downtown Sumerel store and was greeted with a smile and I was able to leave with a smile. The store was busy but the manager took time to take care of my needs. I was offered a ride so I didn't have to wait. The staff was knowledgeable and trustworthy which is hard to find in the auto repair industry. I have learned from other shops to always double check my bill but was relieved to see I was charged exactly what was quoted. I want to thank the friendly people there and I intend to go back the next time I need any service.

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.

I work downtown. I first learned of BS when I had my oil changed by this location through the service provided by the parking company in my building downtown. The oil change was convenient and at $24.99, without me even having to take the car in and waste precious time better spent on work, could not be beat. That experience caused me to want to go to this place when I needed all four of my tires changed. My experience in person, however was not as pleasant. I should have known it was going to be a hassle after I had to insist that they put my new tires on the day they received the shipment of my new tires, tires which incidently I ordered myself (as it turns out the manager knew about the website where I ordered my tires but he never suggested it and instead he had offered to sell me some $250 tires, a diff of more than $50/tire compared to the tires I got which were the original equipment high performance tires.) I had also been in there the day before at which time I was told that there was a 24 hour turn around on my one rim that needed repair and based on that I had timed delivery of the new tires to coincide with delivery of the rim. Even so, I was shocked to be asked to come back the next day, and have to drive on the spare for a third day, even though it was only 12 pm when I called and there were six hours left in the business day during which my rim could be delivered. So after having to push I got them to agree to consider changing my tires that day if my rim came in as promised, which it did. My experience did not improve by much thereafter. For example even though I was in the waiting room during the time my car was getting service, the mechanic opted to rifle through my vehicle instead of asking me for the piece they needed to get my wheels off. Also, when I had the tires ordered in to BS to install, I was quoted a price for installation, but I ended up being charged more. I also got charged for high mileage oil although I only asked for regular semisynthetic. I also got charged for disposal of four tires even though I took three of them home with me. The extra charges would not put me in the poor house, but the fact that it happened this way is definitely a let down.
I'd like to think this had nothing to do with me being a young female but based on my experience I definitely advise anyone going to this place to watch your bill. This experience definitely did not live up to BS's motto. It was a hassle and I left feeling that if BS really cares about anything, its how much they can get away with over charging their customers. I will definitely not be going back here to get any work done. How can I trust someone with my vehiclein my absence when they have overcharged me to my face?

2
★★☆☆☆

I work downtown. I first learned of BS when I had my oil changed by this location through the service provided by the parking company in my building downtown. The oil change was convenient and at $24.99, without me even having to take the car in and waste precious time better spent on work, could not be beat. That experience caused me to want to go to this place when I needed all four of my tires changed. My experience in person, however was not as pleasant. I should have known it was going to be a hassle after I had to insist that they put my new tires on the day they received the shipment of my new tires, tires which incidently I ordered myself (as it turns out the manager knew about the website where I ordered my tires but he never suggested it and instead he had offered to sell me some $250 tires, a diff of more than $50/tire compared to the tires I got which were the original equipment high performance tires.) I had also been in there the day before at which time I was told that there was a 24 hour turn around on my one rim that needed repair and based on that I had timed delivery of the new tires to coincide with delivery of the rim. Even so, I was shocked to be asked to come back the next day, and have to drive on the spare for a third day, even though it was only 12 pm when I called and there were six hours left in the business day during which my rim could be delivered. So after having to push I got them to agree to consider changing my tires that day if my rim came in as promised, which it did. My experience did not improve by much thereafter. For example even though I was in the waiting room during the time my car was getting service, the mechanic opted to rifle through my vehicle instead of asking me for the piece they needed to get my wheels off. Also, when I had the tires ordered in to BS to install, I was quoted a price for installation, but I ended up being charged more. I also got charged for high mileage oil although I only asked for regular semisynthetic. I also got charged for disposal of four tires even though I took three of them home with me. The extra charges would not put me in the poor house, but the fact that it happened this way is definitely a let down.
I'd like to think this had nothing to do with me being a young female but based on my experience I definitely advise anyone going to this place to watch your bill. This experience definitely did not live up to BS's motto. It was a hassle and I left feeling that if BS really cares about anything, its how much they can get away with over charging their customers. I will definitely not be going back here to get any work done. How can I trust someone with my vehiclein my absence when they have overcharged me to my face?

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.

Bob Sumerel Tire is a really convenient place to get work done on your car or have new tires installed. Their new shop allows people who work downtown to drop off their car before work, and pick it up after work. They'll also give you a ride to and from your office if you don't want to walk. Their prices are very competitive, and the staff there is friendly and knows lots about the tires they sell. They don't always have things in stock, but can get just about any tire from their main warehouse within a few hours. They also have several other locations throughout the tri-state.

PROS: Convenient Location, Good Prices, Shuttle Service
CONS:

4
★★★★☆

Bob Sumerel Tire is a really convenient place to get work done on your car or have new tires installed. Their new shop allows people who work downtown to drop off their car before work, and pick it up after work. They'll also give you a ride to and from your office if you don't want to walk. Their prices are very competitive, and the staff there is friendly and knows lots about the tires they sell. They don't always have things in stock, but can get just about any tire from their main warehouse within a few hours. They also have several other locations throughout the tri-state.

PROS: Convenient Location, Good Prices, Shuttle Service
CONS:

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