Message from The M Shop
We service and repair BMW and Mini Cooper Autos
- Factory Trained & Certified
- Prompt, Professional Service
- Very Competitive Prices
The M Shop is a BMW & MINI specialty auto repair and performance shop that provides an alternative to impersonal and expensive dealership service with honest face-to-face interaction between customers and service technicians. Because we service BMW and Mini Cooper vehicles only, we provide expert service and advice on anything to do with the repair, service and maintenance of your BMW or Mini Cooper. We understand the needs of your high performance vehicle inside and out. Wether it be something as simple as an oil change or as complex as a sequential gearbox, we have the right parts and experts to deal with any repair and performance situation. With personalized service and convenient service hours, we pride ourselves in welcoming all and any of your questions about your BMW or Mini Cooper. We welcome the opportunity to serve you.
|
 The M Shop
(323) 257-5773
5041 Eagle Rock Blvd
Los Angeles, CA 90041
|
Editorial Description by Citysearch
Repair shop specializes in specifically servicing BMW and Mini automobiles.
Rated 9.6 out of 10 by Citysearch.
|
|
|
|
Explore
Los Angeles, CA
»
Auto Repair, Auto Brakes, Mechanic, Auto Service
|
|
|
10 Reviews
of The M Shop
in Los Angeles
...Write yours here!
BMW REPAIR 
My wife and I own two late model BMWs (Z4 & 325i). The owner Joe and his experienced techs are superb and pay lots of attention to detail to keep your vehicles running trouble free. I highly recommend this shop. Joe worked for a nearby BMW dealership for over 10 years and he was highly praised for the work he performed there. Great job Joe.
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
Big Props to The M Shop
Mark, one of their techs, found a serious saftey issue with my car -- one that two other dealerships managed to miss after one recent pre purchase inspection and 1 aftermarket warranty inspection.
These guys definitely know their stuff and were a pleasure to work with. Not to mention, they are true ///M enthusiasts. They started my job on time and even had my car finish early and seem extremely trustworthy.
If you're in Socal, I definitley recommend their shop -- 4 stars. These guys go above and beyond. My M5 is is very good hands.
PROS: Exceptional customer service, knowledgeable, passionate about BMW/MINI.
CONS: None
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
The M Shop fixed my Mini Cooper S!
I have a 2003 Mini Cooper S that is out of the factory warranty. Earlier this month my Mini started to overheat in all types of driving from city streets to highway. I thought it was just the hot weather but it was even overheating at night. I had a bad experience with the local Mini Service Center so I did a search on Insider Pages and found The M Shop. I was happy to find out that they work on Mini's because it's hard to find an independent shop that works on them. The guys at The M Shop fixed my Mini in a day and they also did an engine oil service with a free safety inspection. I will be going to The M Shop for all of my future preventative maintenance and repairs.
PROS: Great Service! Highly Recommended.
CONS: They work by appointment only
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
Service at The M Shop is way better than the dealer
My BMW M3 encountered a clutch system failure. Had it towed to the BMW Service Center and they quoted me over $2500.00 worth of repairs.. most of it being the labor. I found The M Shop on Insider Pages to get a quote for the repair and the next day I had my M3 towed from the dealer to The M Shop. I was very happy with the repair and service that they provided. I will be going to The M Shop for future service and performance modifications!
PROS: Great labor rates, honest, great customer communication!
CONS: NONE!
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
Excellent BMW service
I took my BMW 740i to Joe (the owner) for a period of about 2 years and was extremely happy with the service he provided. He diagnosed a problem that no other mechanic (including the dealer) could which ended up saving me quite a bit of money. He's extremely trustworthy. I highly recommend him.
PROS: Excellent service
CONS: Not the cheapest mechanic (but still less expensive than the dealer)
2 out of 2 people (100%) found this review helpful.
Did you?
Yes /
No
(you must log in or
sign up to vote)
Good service!
I have a 95 BMW that keeps on breaking down because hte front bumper was too low. Anyway, this auto shop is very reliable. They did a great job on my car and now I can drive more safely. I don't run the risk to have my bumper fall off anytime. Plus, their prices are cheaper than the regular BMW dealer I used to go to. The staff didn't try to oversell me things. Great!
2 out of 2 people (100%) found this review helpful.
Did you?
Yes /
No
(you must log in or
sign up to vote)
All around excellence!
The M Shop takes bimmer service to a level that no big dealership is going to match. When you work with Joe, you recognize that he's got that mix of technical skill and pride in his shop that raises this business above the ordinary. He took my late-90s 528i on short notice, gave me a complete diagnosis and quote, and showed me exactly where parts had worn out, cracked, and needed work. I especially appreciated the way he kept me updated throughout the day, and that the final bill didn't have any surprises. As far as I'm concerned, The M Shop is a real prize.
2 out of 2 people (100%) found this review helpful.
Did you?
Yes /
No
(you must log in or
sign up to vote)
The "M" in the name should stand for repair shop of high magnitude.
The M shop delivers professional,personalized attention. Your not just another number but a name. They take pride in their work and most importantly are HONEST!!
2 out of 2 people (100%) found this review helpful.
Did you?
Yes /
No
(you must log in or
sign up to vote)
This is an honest and very helpful BMW specialist! I had my car towed there when it broke down, and Joe was able to give me a lift back to my office, fix my car within the day, and was willing to come back and pick me up when the car was done. And he even reminded me before I went home that my gas tank was almost empty, and told me where I could find a nearby gas station. Now that's service. :)
2 out of 2 people (100%) found this review helpful.
Did you?
Yes /
No
(you must log in or
sign up to vote)
Friendly and very competent independent BMW service. Specializes in maintenance and tuning of M cars, did great work on my classic '88 M5. Located in Eagle Rock about 15 minutes from Pasadena.
2 out of 2 people (100%) found this review helpful.
Did you?
Yes /
No
(you must log in or
sign up to vote)
Great service
The SMG light recently came on on my M3. I researched the issue and found out that replacing the transmission could cost as much as $7,000 or $8,000. The next morning, the car wouldn't go into gear, so I got worried and took it straight to the M Shop, where I had an oil change once before.
They were busy but agreed to fit me in and diagnose and research the problem. Turned out it was just a faulty relay. They had the part in stock and installed it for free. Total bill was $58 ($49 for the diagnostic testing, $9 for the relay). No problems since. I couldn't be happier, and will definitely go back.
Pros: Great service, honest
Cons: Busy
Posted 10/11/08 at 2:41pm
They know BMW's but lack a true customer service approach
Took my car (2002 BMW 540I) in for a major service and a few problems. Car has 90 K miles on it so it needed some work. 3 days later and $ 3 k, I received the car back. The very next day, service engine light comes on again. Turns out there was miscommunication on their end and the secondary air pump needed replacement as well.
They were very apologetic on the mistake (technician told service adviser but info was never conveyed to me). I was disappointed they did not offer to bring the additional $ 600 price down or try and get me another appointment quickly. Bottom line is I need to wait 3 weeks to get back in and they don't seem have a desire to make any gesture to make up for the problem.
Not sure I will go back.
Pros: know BMW's well
Cons: Need to be better organized and communcate better
Posted 05/09/08 at 3:03pm
Superb, Trustworthy, Fair priced
These guys know Bimmers in and out - are brilliant at spotting and prioritizing what work needs to be done to keep your ageing Bimmer running well. I have gone back a few times and will return many more. For example, they advised me to replace an old radiator and hoses on a 97 528i, I left it too long and sure enough it blew... they know the weaknesses/strengths of these autos and they will help you get the greatest longevity/enjoyment out of your prized possession! Friendly, courteous and to be highly recommended.
Posted 04/30/08 at 9:12am
True BMW enthusiasts and attention to detail superb
This morning I stopped by the shop to have a minor adjustment done on my BMW E60 M5. I didn't have an appointment but when I explained the situation the owner was willing to take care of my problem on the spot. You just can't get this kind of service at a dealer or most other shops. In addition, they did an extremely thorough job and even road tested the vehicle, all within time for me to get to work. The owner seemed to take even a minor adjustment extremely personally and I really appreciated it. I'm definitely going to be a repeat customer. They truly are experts in BMWs. All the cars I saw in the shop this morning were either late model BMW's or Mini Coopers. It's good to have a shop that's dedicated to a certain brand. I'm definitely going to be a repeat customer for future maintenance here.
Pros: True BMW experts, owner takes repairs personally
Cons: they are very busy, you should definitely make an appointment
Posted 04/04/08 at 11:05am
No better MINI service at any price.
My 2005 MINI Cooper's warranty expired several months ago so I took a chance on the M Shop. It's the best decision I've ever made for my car, and my bank account! The first time I took it in for a warranty inspection and they found several issues that I was able to get fixed at the dealer before it expired. They could have just waited and done the work themselves, but they were too honest for that. I've gone back since for major service, a power steering hose replacement, and some front end work. Their work is excellent, their prices are very reasonable, and their service is very friendly and personable. I proudly sport their license plate holders on my MINI, and I wouldn't take my car anywhere else!
Posted 02/27/08 at 4:22pm
|
|
10 reviews –
