Walking into Garnet is a wonderful experience -- you are treated wonderfully the whole time. They give you fair treatment throughout the experiencing, offering you prices below the stickered prices frequently, getting to know you, asking you to bring in your puppy, offering to bring papers to your house, faxing forms to absent partners, etc. Garnet could not have been more wonderful. Their service department has also never failed me in the three years that I have owned a VW. I have heard complaints about many VW service departments, but I highly recommend Garnet. I drive over 500 miles a week, and would not do it without Garnet backing me up.
PROS: Friendly, reassuring, always on target
CONS: None in three years
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