Koons Tyson Toyota

I went to Koons Tysons Toyota to simply test drive a Yaris for research on what to buy for my first car. The first car the salesman pulled out for me was used, but had a rusted dent on the side that they hadn't even taken the time to repair before putting on the re-sale lot...not only that, but they had the car priced at least $5,000 over what it should've been with the outstanding amount of miles on the car.

After I finally test drove the car, the salesman kept me and my family there for 45 mintues trying to convince me to buy that car that very day so he could meet his quota for the month even though I told him at least 10 times I wasn't buying anything that day. The pressure he was putting on me was such a turn off. Even after I told him while leaving not to bother calling because I would call him if I decided to buy a Yaris from them, the next day he called me...I told the salesman not to call me again that day...and 2 days later he called again...

Anyway, after that fiasco I went to Lustine Toyota in Woodbridge and put a deposit on a new Yaris with them. They don't put the unnecessary pressure on and are so much more professional. I will NEVER go back to any Koons...worst experience to have when buying your first car.

I purchased a Scion TC from Koons and drove away off the lot with the car- two hours later I was called and told that there was something else on the paperwork that I needed to sign- so I drove from Leesburg back to Veinna just to find that the accounts department only did HALF of their job and my interest rate was wrong - by 2 points.

I am only 20 years old- so this was my first time buying a car. When I told them that I wanted to give the car back and not take the 2 point interest hike-- they said 'no' because the car had about 50 extra miles on it. (The 50 that were put there because I had drove home and back). I had to call my mother and my lawyer to come in and convince these people to take the car back.

I had no apology from the accounts department and my salesman was MIA when I had returned.

I will NEVER be using ANY Koons locations again- they are a huge francise with no heart.

I just bought my car last week from Koons Tyson Toyota. They really made my first time car buying experience very easy. Other places that I've gone to before that was a tough struggle for me.

once in a while these guys have special promotions where there is no negotiating required. for example, my parents bought a camry there for the advertised out the door price that included the car, sales, fees, etc. there was no need to negotiate and i felt very good about the purchase, especially with the car having been sold some 1,500 below invoice price.

when neglecting the promotion i'm not really sure how these guys would be different from any other dealer. i'm convinced that there is no such thing as a guaranteed good car buying experience.

I was in a car accident that totalled my car and my insurance gave me the weekend to get a new car. We wanted a Prius (with a 6 mo waiting list) but called Koons anyways. Our dealer was Pushcar and managed to get us one of the extras that get delivered, despite the wait list. We were in and out of there pretty quickly too

Always crowded it was difficult to get help. They did end up giving us a good deal, but the car wasn't ready for several weeks after they indicated it would be. It wasn't worth the extra trips back and forth.

we went to look at cars here, and the guy was sooo pushy. we knew the kind of car we wanted and the price range, but he kept showing us other stuff. We actaully asked "do you have a ____ we can see?" and he said that he wouldn't show it to us because we wouldn't like it and then showed us a more expensive car.

They have used they have new. They have a huge lot, and a lot for you to pick form. Very easy going people and managers are great to work with. They also know some of the best places for you to test drive the cars.-- If they don't have it they will speical order it...they do what ever it is they can do for you.