Hiller Plumbing Heating & Clng

★★★★☆
36.1362 -86.7745
Map and Directions to Hiller Plumbing Co.

615-292-6110

1510 Ft. Negley Blvd

Nashville, TN

37204

Get Directions

Automotive

Automotive
More choices in Nashville:
Resultset_next

Advantage 1 Appliance & AC Repair

906 Mitchell Rd. Nashville, TN

Resultset_next

Roscoe Brown Heating & Cooling

2969 Armory Dr Nashville, TN

3.6957 23
Hi! Sign in to let us know how Hiller Plumbing Heating & Clng was?
Write a Review
Reviews 1 - 23 of 23.
.

What you should know about Hiller is.. It's all about how much $$ they can get out of you . I called with a 5 yr old unit out house up to 89' and a newborn and they told me no. I later called back and said my unit was 11ys old, guess what I was the next call. How can a company operate like that? So pretty much they wanted to come and sell me a new unit.. They are salesmen. Happy Hiller club--- a way for them to come in and tune up or mess up and then have suggestions on how to fix what they messed up. If you want to be treated honest go with Lee or anyone besides Hiller

1
★☆☆☆☆

What you should know about Hiller is.. It's all about how much $$ they can get out of you . I called with a 5 yr old unit out house up to 89' and a newborn and they told me no. I later called back and said my unit was 11ys old, guess what I was the next call. How can a company operate like that? So pretty much they wanted to come and sell me a new unit.. They are salesmen. Happy Hiller club--- a way for them to come in and tune up or mess up and then have suggestions on how to fix what they messed up. If you want to be treated honest go with Lee or anyone besides Hiller

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Called company to check air flow of my AC / was not cooling or heating properly. Was told my duct work was not properly installed and wanted to sell me a new AC system and replace all duct work. Cost of $12,000. Attempted to explain that the system was only 3 years old and had no problems in the past. Would not even go into crawlspace to check duct work / insisting that was not the problem. A different tech responded about 2 weeks later (after insisting they check the ducts) and actually crawled under the house and located several holes in the flex duct. He was attempting to explain that the cost would be approx $600 and his supervisor kept calling over the radio that he needed to check back in service / that he had spent too much time on my job. Tech promised he would explain to his supervisor what was actually needed to fix my problem and set up a date / time to repair duct. That was 2 years ago and no phone call. Contacted a small company and they fixed the problem for $480.

2
★★☆☆☆

Called company to check air flow of my AC / was not cooling or heating properly. Was told my duct work was not properly installed and wanted to sell me a new AC system and replace all duct work. Cost of $12,000. Attempted to explain that the system was only 3 years old and had no problems in the past. Would not even go into crawlspace to check duct work / insisting that was not the problem. A different tech responded about 2 weeks later (after insisting they check the ducts) and actually crawled under the house and located several holes in the flex duct. He was attempting to explain that the cost would be approx $600 and his supervisor kept calling over the radio that he needed to check back in service / that he had spent too much time on my job. Tech promised he would explain to his supervisor what was actually needed to fix my problem and set up a date / time to repair duct. That was 2 years ago and no phone call. Contacted a small company and they fixed the problem for $480.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I needed my AC serviced this year so I contacted Hiller in Clarksville, TN. Not only was the technician courteous, but he was very knowledgeable and didn't hesitate to answer any of my questions. They were able to come out on the day I had available and even showed up at the very beginning of the 2 hour time block they say they will be at your house. Their customer service is awesome, too.

5
★★★★★

I needed my AC serviced this year so I contacted Hiller in Clarksville, TN. Not only was the technician courteous, but he was very knowledgeable and didn't hesitate to answer any of my questions. They were able to come out on the day I had available and even showed up at the very beginning of the 2 hour time block they say they will be at your house. Their customer service is awesome, too.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I really hate that I had to even click one star to write this review. Hiller service techs lied and told us our evaporator coil had a leak. Told us the outside unit was not leaking. Recharged our unit and charged us $300 only after giving up on selling us a new unit or their expensive service plans. Said the slow leak in the evaporator coil would not be a problem anytime soon. We had two techs to visit our house and one sales rep. Had to call another company and called Chancy Reynolds and in 30 seconds they found the leak outside our house. My hope is that our compressor isn't ruined now. Hiller Plumbing and Air, shame on you folks. So much for honesty and integrity. Our electric bill last month was over 500. and it is your fault. You should have been honest and not try to do our 9 year old unit in so we would have to buy another. So untrustworthy! Someone suggested they should change their company slogan to, "How Can We Cheat You Today?" Very far from outstanding service. They rip off artists. Beware!!!

1
★☆☆☆☆

I really hate that I had to even click one star to write this review. Hiller service techs lied and told us our evaporator coil had a leak. Told us the outside unit was not leaking. Recharged our unit and charged us $300 only after giving up on selling us a new unit or their expensive service plans. Said the slow leak in the evaporator coil would not be a problem anytime soon. We had two techs to visit our house and one sales rep. Had to call another company and called Chancy Reynolds and in 30 seconds they found the leak outside our house. My hope is that our compressor isn't ruined now. Hiller Plumbing and Air, shame on you folks. So much for honesty and integrity. Our electric bill last month was over 500. and it is your fault. You should have been honest and not try to do our 9 year old unit in so we would have to buy another. So untrustworthy! Someone suggested they should change their company slogan to, "How Can We Cheat You Today?" Very far from outstanding service. They rip off artists. Beware!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

1. You get a different plumber every time.
2. We purchased a water heater from them and a 2 years later it quits working. I had to prove they installed the water heater, even though they presumably had records to show they install it. Finally, after confronting them with the invoice they fixed it.
3. Another 2 years and the water heater fails again. This time, after lost faith in Hiller we hired another plumber. He found that the 2 thermostats in the water heater were set to 2 different values. According to the new plumber that will lead to the thermostats death.
4. Hiller is always trying to upsell on something.

We will not use them again.

1
★☆☆☆☆

1. You get a different plumber every time.
2. We purchased a water heater from them and a 2 years later it quits working. I had to prove they installed the water heater, even though they presumably had records to show they install it. Finally, after confronting them with the invoice they fixed it.
3. Another 2 years and the water heater fails again. This time, after lost faith in Hiller we hired another plumber. He found that the 2 thermostats in the water heater were set to 2 different values. According to the new plumber that will lead to the thermostats death.
4. Hiller is always trying to upsell on something.

We will not use them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

if you are looking for a company that does shoddy work,insists that their employees sell you something,and cant commit to a scheduled appointment time,then you need to call hiller.....if you need quality work and a company that actually has a commitment to provide SERVICE and not to obtain a sales quota..call elsewhere..i found this out the hard way !!!!!!!

1
★☆☆☆☆

if you are looking for a company that does shoddy work,insists that their employees sell you something,and cant commit to a scheduled appointment time,then you need to call hiller.....if you need quality work and a company that actually has a commitment to provide SERVICE and not to obtain a sales quota..call elsewhere..i found this out the hard way !!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a really bad experience. I talked with the receptionist exp'd my problem. I specifically exp'd I wanted the tech. to call me b/f doing anything. While he did call after he did a service I DID NOT give him permission to do. The cost was an extra $165.00 which they insisted had to be paid. I was very upset b/c they justified it by saying there was a broke down in communication with the tech and the receptionist. That's just bad business practice. I tried them b/c Dave Ramsey said they were good. That was not my experience.

1
★☆☆☆☆

I had a really bad experience. I talked with the receptionist exp'd my problem. I specifically exp'd I wanted the tech. to call me b/f doing anything. While he did call after he did a service I DID NOT give him permission to do. The cost was an extra $165.00 which they insisted had to be paid. I was very upset b/c they justified it by saying there was a broke down in communication with the tech and the receptionist. That's just bad business practice. I tried them b/c Dave Ramsey said they were good. That was not my experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I absolutely cannot get over how professional and courteous, friendly and knowledgeable your people are! Today I have Brian (HVAC) and Christian (plumbing) at my house for yearly maintenance. In today's world, it is so refreshing to come into contact with people who care about the services they are providing. Honestly, words fail me. Hiller is #1. :-)

5
★★★★★

I absolutely cannot get over how professional and courteous, friendly and knowledgeable your people are! Today I have Brian (HVAC) and Christian (plumbing) at my house for yearly maintenance. In today's world, it is so refreshing to come into contact with people who care about the services they are providing. Honestly, words fail me. Hiller is #1. :-)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I can not say enough about the technician Hiller sent to my home. He was professional, friendly, and most important of all, worked on my problem until it was completely fixed. I believe that this was no small feet, because it was not evident what was causing my drain stoppage and where the problem originated. He found it, and he fixed it.
When you live in a home that was built in 1968, you can imagine the need for a plumbing company they you can trust to do the right job the first time. I know I have found my answer with Hiller .
I am hopeful that I will not need any services in the near future, but if I do, at least I know to call Hiller. I also appreciate the coupons they left for me to use.

5
★★★★★

I can not say enough about the technician Hiller sent to my home. He was professional, friendly, and most important of all, worked on my problem until it was completely fixed. I believe that this was no small feet, because it was not evident what was causing my drain stoppage and where the problem originated. He found it, and he fixed it.
When you live in a home that was built in 1968, you can imagine the need for a plumbing company they you can trust to do the right job the first time. I know I have found my answer with Hiller .
I am hopeful that I will not need any services in the near future, but if I do, at least I know to call Hiller. I also appreciate the coupons they left for me to use.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is the worst company I have ever had the displeasure to call. 1st visit service tech left me with a fire trap ( water running on hot wires)
2nd visit My 8:00 to 10:00 a.m. appt. did not happen
it is now 7:03 pm these guys are still in my house and the work is still not complete. wretched I tell you. DO NOT CALL THESE PEOPLE,THEY DO NOT KEEP APPT TIMES TWICE,THEY DO SUB STANDARD WORK. ON THE UP SIDE THEY WERE
POLITE. I
DID NOT CALL THEM FOR POLITENESS I CALLED THEM TO DO WORK ,HA

Robin Reynolds
Cunningham Tn.

1
★☆☆☆☆

This is the worst company I have ever had the displeasure to call. 1st visit service tech left me with a fire trap ( water running on hot wires)
2nd visit My 8:00 to 10:00 a.m. appt. did not happen
it is now 7:03 pm these guys are still in my house and the work is still not complete. wretched I tell you. DO NOT CALL THESE PEOPLE,THEY DO NOT KEEP APPT TIMES TWICE,THEY DO SUB STANDARD WORK. ON THE UP SIDE THEY WERE
POLITE. I
DID NOT CALL THEM FOR POLITENESS I CALLED THEM TO DO WORK ,HA

Robin Reynolds
Cunningham Tn.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am a club member with Hiller Plumbing, Heating and Cooling.
A technician comes to our home twice a year to check our heating and air conditoning units. The technicians are always very knowlegable and polite and do not mind taking the time to explain what they are doing and any issues they may find. I am very comfortable having them in my home and would highly recommend them.

5
★★★★★

I am a club member with Hiller Plumbing, Heating and Cooling.
A technician comes to our home twice a year to check our heating and air conditoning units. The technicians are always very knowlegable and polite and do not mind taking the time to explain what they are doing and any issues they may find. I am very comfortable having them in my home and would highly recommend them.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I used this plumber at my house in Nashville a couple of times and when I called and asked if the could recommend a plumber in a town a little over an hour a way, the gave me a recommendation and then told me I they would also be happy to come take care of the problem for me for no additional trip fees. I feel they value my business to go that extra far.

PROS: Good Work, Good Customer Service
CONS:

4
★★★★☆

I used this plumber at my house in Nashville a couple of times and when I called and asked if the could recommend a plumber in a town a little over an hour a way, the gave me a recommendation and then told me I they would also be happy to come take care of the problem for me for no additional trip fees. I feel they value my business to go that extra far.

PROS: Good Work, Good Customer Service
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a leaky sink in my kitchen and called Hiller. They came out the next day and had the parts on the truck with them. They were at my house a total of 1 hour. They did a fantastic job. I would definately use them again. Highly Recommended.

PROS: Quick Response time.
CONS: None.

5
★★★★★

I had a leaky sink in my kitchen and called Hiller. They came out the next day and had the parts on the truck with them. They were at my house a total of 1 hour. They did a fantastic job. I would definately use them again. Highly Recommended.

PROS: Quick Response time.
CONS: None.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

Yes high pressure sales! They will do their best to sell you a new unit whether you need one or not! I agree with doctor e - Hiller management needs the drug tests!

6
★★★★★

Yes high pressure sales! They will do their best to sell you a new unit whether you need one or not! I agree with doctor e - Hiller management needs the drug tests!

.

Get second opinion!\r
5-9-13 Hiller came out to preform AC and plumbing maintenance. There were no issues before they came, but major issues a few days later.\r
5-9-13 Steven with Hiller came to my residence to perform the summer

6
★★★★★

Get second opinion!\r
5-9-13 Hiller came out to preform AC and plumbing maintenance. There were no issues before they came, but major issues a few days later.\r
5-9-13 Steven with Hiller came to my residence to perform the summer

.

Bill was the technician that was sent last week to replace our PRV. Bill was very professional and took the time to educate us about the issues we were having with our hot water heater, what function the PRV served and some other concerns

6
★★★★★

Bill was the technician that was sent last week to replace our PRV. Bill was very professional and took the time to educate us about the issues we were having with our hot water heater, what function the PRV served and some other concerns

.

Hiller is simply the best! On time gives upfront pricing with great techs that do high quality work. Would not call anyone else. No one stand behind the work the do better.

6
★★★★★

Hiller is simply the best! On time gives upfront pricing with great techs that do high quality work. Would not call anyone else. No one stand behind the work the do better.

.

Called after hours # in an emergeny. Lady told us she could send someone out at 6:00 AM, but then noticed we had them give us a quote to replace air unit 3 years ago. She asked if we still had that unit and we told her we had replaced

6
★★★★★

Called after hours # in an emergeny. Lady told us she could send someone out at 6:00 AM, but then noticed we had them give us a quote to replace air unit 3 years ago. She asked if we still had that unit and we told her we had replaced

.

Hiller was very professional from the moment we called, up to the time the tech finished and left. Kevin explained everything before he started and again when he finished. I would highly recommend you ask for Kevin when calling Hiller.

5
★★★★★

Hiller was very professional from the moment we called, up to the time the tech finished and left. Kevin explained everything before he started and again when he finished. I would highly recommend you ask for Kevin when calling Hiller.

.

Hiller is good!! I'd give 10 stars if I could!! **********\r
I have rentals - corporates - and nothing is more important than happy & content clients. \r
\r
I am going on my 5th year with Hiller & here are some facts & true events. \r
\r
1) Sure, they have high prices but so does everyone else in this area & they are less than their competition. It's just expensive to maintain anything these days.\r
\r
2) They are there for me - it seems like - 24/7, Saturday, Sunday, late evenings... They have come out & worked on emergency toilet issues til 10:30pm. In the heat of the crazy summer last year with a client with a new baby - they somehow fit us in - & got the AC fixed THAT NIGHT... even though the tech had to come late, after he should have been done for the day.\r
\r
3) If they worked on it & it failed or a part failed - they get it taken care of, with no extra charges, right away.\r
\r
4) They tell me up front what it's going to cost.\r
\r
5) They have the part - whatever it is. I NEVER hear ""well, it's gonna' take a few days..."" Nope, fixed today! If it's not on the truck someone else is on the way with it. The only thing we ever had to order was a furnace.\r
\r
With 6 rentals I am DEFINITELY a Happy Hiller Club Member & have been for 4 years & will continue to be! They have fixed &/or repaired, replaced toilets, water lines, water heaters, AC units, a furnace - you name it. We should have a frequent shopper card with these guys.\r
\r
We found Hiller after a few unfortunate service calls with their competition first. \r
We lived & learned! And won't do that again.\r
They treat us well & we are happy to be faithful customers.\r
\r
They are a big company - and they do have a lot of service techs...BUT the guys are honest & polite & they are honest & upfront. If they aren't knowledgable about something they will tell you & the office will send someone else out that can do it. AND they are not too big that they forget you.\r
I KNOW FIRST HAND. \r
Just be nice & tell them what you need. \r
The girls in the office are THE BEST!\r
\r
We're sticking with you Hiller!! \r
Thanks for the great service over the years! \r
We have faith you will keep it going!

5
★★★★★

Hiller is good!! I'd give 10 stars if I could!! **********\r
I have rentals - corporates - and nothing is more important than happy & content clients. \r
\r
I am going on my 5th year with Hiller & here are some facts & true events. \r
\r
1) Sure, they have high prices but so does everyone else in this area & they are less than their competition. It's just expensive to maintain anything these days.\r
\r
2) They are there for me - it seems like - 24/7, Saturday, Sunday, late evenings... They have come out & worked on emergency toilet issues til 10:30pm. In the heat of the crazy summer last year with a client with a new baby - they somehow fit us in - & got the AC fixed THAT NIGHT... even though the tech had to come late, after he should have been done for the day.\r
\r
3) If they worked on it & it failed or a part failed - they get it taken care of, with no extra charges, right away.\r
\r
4) They tell me up front what it's going to cost.\r
\r
5) They have the part - whatever it is. I NEVER hear ""well, it's gonna' take a few days..."" Nope, fixed today! If it's not on the truck someone else is on the way with it. The only thing we ever had to order was a furnace.\r
\r
With 6 rentals I am DEFINITELY a Happy Hiller Club Member & have been for 4 years & will continue to be! They have fixed &/or repaired, replaced toilets, water lines, water heaters, AC units, a furnace - you name it. We should have a frequent shopper card with these guys.\r
\r
We found Hiller after a few unfortunate service calls with their competition first. \r
We lived & learned! And won't do that again.\r
They treat us well & we are happy to be faithful customers.\r
\r
They are a big company - and they do have a lot of service techs...BUT the guys are honest & polite & they are honest & upfront. If they aren't knowledgable about something they will tell you & the office will send someone else out that can do it. AND they are not too big that they forget you.\r
I KNOW FIRST HAND. \r
Just be nice & tell them what you need. \r
The girls in the office are THE BEST!\r
\r
We're sticking with you Hiller!! \r
Thanks for the great service over the years! \r
We have faith you will keep it going!

.

I have employed the services of Hiller on three occasions, for plumbing and Heat-A/C issues. They're service tech's are always courteous, have a great attitude, and take pride in the work they perform.\r
They also protect the existing finishes and clean-up after they're done. Their office alsways does a follow up call to confirm your pleased, or not. I highly recommend them.

5
★★★★★

I have employed the services of Hiller on three occasions, for plumbing and Heat-A/C issues. They're service tech's are always courteous, have a great attitude, and take pride in the work they perform.\r
They also protect the existing finishes and clean-up after they're done. Their office alsways does a follow up call to confirm your pleased, or not. I highly recommend them.

.

I

2
★★☆☆☆

I

.

high pressure sales, called for SERVICE so dont send a salesman disguised as a technician...these guys are under pressure to meet a certain $ amount at every call..how do you think they accomplish this ? thats right they have to SELL you something.. call elsewhere...the MANAGEMANT here are the ones that should be drug tested!!!!!!!!!!!

1
★☆☆☆☆

high pressure sales, called for SERVICE so dont send a salesman disguised as a technician...these guys are under pressure to meet a certain $ amount at every call..how do you think they accomplish this ? thats right they have to SELL you something.. call elsewhere...the MANAGEMANT here are the ones that should be drug tested!!!!!!!!!!!