Kim's Nail Spa

★★★☆☆
41.4413 -81.7353
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216-351-1404

4241 Ridge Rd

Brooklyn, OH

44144

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3.0 13
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Reviews 1 - 13 of 13.
.

I will never return. Kim does not know how to file nails. She was filing my real nails diagonally. I asked her to file them straight and she said: "well, my view from here is different than yours!". She then got mad at me, threw the nail file down and told me I could file my own nails. I seriously at this point thought there was a hidden camera on me and a practical joke was being played on me. I sat there at a nail salon..filing my OWN nails as she helped another customer. Then she sent a guy to finish my nails. She has a really bad attitude. and talks about customers that come in there to other customers. I overheard her conversation w/ customer about how cheap some of her customers are who do not tip well. I will never go there again. It is also very dirty inside. it the middle of the salon they have a pile of just JUNK sitting there.

1
★☆☆☆☆

I will never return. Kim does not know how to file nails. She was filing my real nails diagonally. I asked her to file them straight and she said: "well, my view from here is different than yours!". She then got mad at me, threw the nail file down and told me I could file my own nails. I seriously at this point thought there was a hidden camera on me and a practical joke was being played on me. I sat there at a nail salon..filing my OWN nails as she helped another customer. Then she sent a guy to finish my nails. She has a really bad attitude. and talks about customers that come in there to other customers. I overheard her conversation w/ customer about how cheap some of her customers are who do not tip well. I will never go there again. It is also very dirty inside. it the middle of the salon they have a pile of just JUNK sitting there.

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.

I will NEVER EVER visit this worthless nail salon again. Even if that meant to collect money. The Customer Service is horrible as in 1-10 I will rate it a 0. Kim the owner is always paying attention to her some idiot that works there Scooter is his name. No typa respect they talk across the salon as if you didn't exist. OMG the product sucks I got fungus from going there. I have to agree with one the other girls Q's nails on ridge offer better service. Please do urself the favor dnt visit such a ghetto place like this, you deserve more for ur $$$$$.

1
★☆☆☆☆

I will NEVER EVER visit this worthless nail salon again. Even if that meant to collect money. The Customer Service is horrible as in 1-10 I will rate it a 0. Kim the owner is always paying attention to her some idiot that works there Scooter is his name. No typa respect they talk across the salon as if you didn't exist. OMG the product sucks I got fungus from going there. I have to agree with one the other girls Q's nails on ridge offer better service. Please do urself the favor dnt visit such a ghetto place like this, you deserve more for ur $$$$$.

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.

This is THE best place for nails and feet! HotMamma and Mindy are awesome. Always the best care, the best quality you can get and the price is reasonable. Everyone in the place is so friendly. I am an older adult, and do not pay any attention to the bad things above. We all know that there is always one or two to complain about something!

5
★★★★★

This is THE best place for nails and feet! HotMamma and Mindy are awesome. Always the best care, the best quality you can get and the price is reasonable. Everyone in the place is so friendly. I am an older adult, and do not pay any attention to the bad things above. We all know that there is always one or two to complain about something!

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.

I went to Kim's once. The girl who "did" my nails was more interested in all the conversations going on, making sure her mom did not see her on the cell phone and basically did not pay any attention to ME, the customer. The nails were really bad looking, very thick. She made a mistake on my nails, and then told me, because I "moved" she sighed and did an eyeroll. I don't need to pay money for a manicure I could have done a better job on myself, without the attitude. I tell everyone I meet that they have crappy service. I guess it's okay if you are a ghetto chick, but I don't settle for less. Go over to Q's on Biddulph and Ridge, they know how to treat people. Money is to scarce to throw away on crappy service. Sorry, but it's true. Learn how to treat people with respect, it goes both ways.

1
★☆☆☆☆

I went to Kim's once. The girl who "did" my nails was more interested in all the conversations going on, making sure her mom did not see her on the cell phone and basically did not pay any attention to ME, the customer. The nails were really bad looking, very thick. She made a mistake on my nails, and then told me, because I "moved" she sighed and did an eyeroll. I don't need to pay money for a manicure I could have done a better job on myself, without the attitude. I tell everyone I meet that they have crappy service. I guess it's okay if you are a ghetto chick, but I don't settle for less. Go over to Q's on Biddulph and Ridge, they know how to treat people. Money is to scarce to throw away on crappy service. Sorry, but it's true. Learn how to treat people with respect, it goes both ways.

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1 out of 1 people found this review helpful.

.

I was referred to Kim's Nail Spa and had the worst experience I had ever had at any nail salon before. Both Kim the owner and daughter Mindy refused to rectify my issue that my nails looked weeks old after 1 day. I would highly recommend not going to this hole in the wall.

1
★☆☆☆☆

I was referred to Kim's Nail Spa and had the worst experience I had ever had at any nail salon before. Both Kim the owner and daughter Mindy refused to rectify my issue that my nails looked weeks old after 1 day. I would highly recommend not going to this hole in the wall.

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1 out of 1 people found this review helpful.

.

Kim's is the best place for nails! hands down! Hot Mama and Mindy are both fantastic at what they do..they are willing to take the time to make sure you are happy and have what YOU want. And they are sooo reasonably priced. I wont go anywhere else!

5
★★★★★

Kim's is the best place for nails! hands down! Hot Mama and Mindy are both fantastic at what they do..they are willing to take the time to make sure you are happy and have what YOU want. And they are sooo reasonably priced. I wont go anywhere else!

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.

Kim's Nail Spa is the best place in town to get your nails done! They are so wonderful and kind, and make everyone feel like family...not just a customer. Everyone has such a good time there! And of course, Hot Mama is my favorite lady!

Living here in Kentucky now, you don't find the quality service that you get at Kim's. Everytime I go home, I ALWAYS hit up Kim's to see my people!

And to the lady, Ms. Diane M., who wrote a negative review...no disrespect, but please learn how to spell before you go off on someone....it might add a little something to your argument if you did a spell check.

5
★★★★★

Kim's Nail Spa is the best place in town to get your nails done! They are so wonderful and kind, and make everyone feel like family...not just a customer. Everyone has such a good time there! And of course, Hot Mama is my favorite lady!

Living here in Kentucky now, you don't find the quality service that you get at Kim's. Everytime I go home, I ALWAYS hit up Kim's to see my people!

And to the lady, Ms. Diane M., who wrote a negative review...no disrespect, but please learn how to spell before you go off on someone....it might add a little something to your argument if you did a spell check.

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.

HOT MAMA does my nails and pedicure she is very friendly and does a great job compared to some places I've been going there about 7 mths. and I would recommend KIM'S NAIL SPA.

3
★★★☆☆

HOT MAMA does my nails and pedicure she is very friendly and does a great job compared to some places I've been going there about 7 mths. and I would recommend KIM'S NAIL SPA.

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.

Have been going here since December 07,
Awesome designs, great service. Best place I have found so far.
Great Deal on price.
I would highly recommend them.

5
★★★★★

Have been going here since December 07,
Awesome designs, great service. Best place I have found so far.
Great Deal on price.
I would highly recommend them.

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.

I am sooooooo upset. I got a fill and my toenails painted and it cost $29.00. I paid with my debit card and put $1.00 tip on the card to even it out to $30.00 and then tipped an additional $5.00 in cash. I work at a bank so I look up my acct online everyday and balance it. I couldn't believe that instead of $1.00 they changed it to $5.80!!! they added a 20% tip without my permission...Unbelievable, after tipping in cash and the $1.00 I tipped MORE than 20%. I called the salon and still have not heard back from them. I work part time as a server so I know and appreciate the art of "tipping"...I will not go back to this place. There is nothing stated that they are automaticcly charging a 20% gratuity and as i said....I DID TIP ...I am PISSED!!!!

4
★★★★☆

I am sooooooo upset. I got a fill and my toenails painted and it cost $29.00. I paid with my debit card and put $1.00 tip on the card to even it out to $30.00 and then tipped an additional $5.00 in cash. I work at a bank so I look up my acct online everyday and balance it. I couldn't believe that instead of $1.00 they changed it to $5.80!!! they added a 20% tip without my permission...Unbelievable, after tipping in cash and the $1.00 I tipped MORE than 20%. I called the salon and still have not heard back from them. I work part time as a server so I know and appreciate the art of "tipping"...I will not go back to this place. There is nothing stated that they are automaticcly charging a 20% gratuity and as i said....I DID TIP ...I am PISSED!!!!

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.

I started going there shortly after she opened. I will never go elsewhere. That one visit was so impressive I told everyone I know.Hot Mama is just the best. And all of them are very friendly.

3
★★★☆☆

I started going there shortly after she opened. I will never go elsewhere. That one visit was so impressive I told everyone I know.Hot Mama is just the best. And all of them are very friendly.

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.

My sister and I went in for manicures and pedicures to relax one day and left feeling very pampered and with wonderful looking hands and feet. The staff were very professional and treated us like queens. Sometimes manicurists can get a bit too chatty either with the customer or with co-workers and while they were perfectly polite, they also let my sister and I carry on our own conversation at peace.

The place is kept very clean and their tools are sterilized after each use.

4
★★★★☆

My sister and I went in for manicures and pedicures to relax one day and left feeling very pampered and with wonderful looking hands and feet. The staff were very professional and treated us like queens. Sometimes manicurists can get a bit too chatty either with the customer or with co-workers and while they were perfectly polite, they also let my sister and I carry on our own conversation at peace.

The place is kept very clean and their tools are sterilized after each use.

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.

You can get the best pedicure here. But they also do nails whether you want acrylics or gels. They also do manicures and their prices are very reasonable. The staff is very friendly and make you feel right at home.

4
★★★★☆

You can get the best pedicure here. But they also do nails whether you want acrylics or gels. They also do manicures and their prices are very reasonable. The staff is very friendly and make you feel right at home.

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