Bonfe's Plumbing, Heating and Air Service

★★★★☆
44.9272 -93.1217
Map and Directions to Bonfe's Plumbing, Heating and Air Service

763-546-1603

505 Randolph Ave.

Saint Paul, MN

55102

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About Bonfe's Plumbing, Heating and Air Service

Home & Garden

Home & Garden
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Reviews 1 - 5 of 5.
.

Washing Machine - Simple problem still not fixed after 2 MONTHS

We are premier plus (about $60 month) members, supposedly to have worry-free appliance repair.

Our washing machine wasn't working. Bonfe's sent 2 guys over 3 times who didn't bother to open the unit up, just rest it & left. After the 3rd time they said "You should just buy a new one".

Finally another person came over, actually opened up the unit & immediately found a simple leaking valve. He said he would order it (a special order)... part never came. Ordered again... never came. Again - never came.

It's almost 2 MONTHS later & we still have no washing machine. I quickly found the part at Walmart & am just going to fix it myself.

This is a terrible company.

1
★☆☆☆☆

Washing Machine - Simple problem still not fixed after 2 MONTHS

We are premier plus (about $60 month) members, supposedly to have worry-free appliance repair.

Our washing machine wasn't working. Bonfe's sent 2 guys over 3 times who didn't bother to open the unit up, just rest it & left. After the 3rd time they said "You should just buy a new one".

Finally another person came over, actually opened up the unit & immediately found a simple leaking valve. He said he would order it (a special order)... part never came. Ordered again... never came. Again - never came.

It's almost 2 MONTHS later & we still have no washing machine. I quickly found the part at Walmart & am just going to fix it myself.

This is a terrible company.

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I recently hired Bonfe's to look at my Boiler. Since I moved into my home 5 years ago, I have had problems with my zone system over heating or under heating in parts of the house. One of the zones was not working and I asked them to come out since previous attempts with the builder resulted in little success. Not only did they diagnose the problem with the broken zone valve, but Mike, the technician, made a quick call to the manufacturer of the zone controls and in two minutes figured out what had been wrong for five years. It wasn't cheap. The whole thing including new zone valve and rewiring of the zone controls was about $900, but it was worth it to have a real professional fix my problem that the initial installer couldn't figure out. I then used them to repair my toilet. Tom came out and convinced me to put in a Toto instead of repairing. It wasn't cheap either, but I finally have a toilet that flushes well. I guess I didn't realize there would be such a difference in toilets. I am now on their heating and air conditioning maintenance plan and will have them do all my repairs and maintenance going forward. Thanks Bonfe's

5
★★★★★

I recently hired Bonfe's to look at my Boiler. Since I moved into my home 5 years ago, I have had problems with my zone system over heating or under heating in parts of the house. One of the zones was not working and I asked them to come out since previous attempts with the builder resulted in little success. Not only did they diagnose the problem with the broken zone valve, but Mike, the technician, made a quick call to the manufacturer of the zone controls and in two minutes figured out what had been wrong for five years. It wasn't cheap. The whole thing including new zone valve and rewiring of the zone controls was about $900, but it was worth it to have a real professional fix my problem that the initial installer couldn't figure out. I then used them to repair my toilet. Tom came out and convinced me to put in a Toto instead of repairing. It wasn't cheap either, but I finally have a toilet that flushes well. I guess I didn't realize there would be such a difference in toilets. I am now on their heating and air conditioning maintenance plan and will have them do all my repairs and maintenance going forward. Thanks Bonfe's

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It was a great experience-we cannot say enough about how great your technician was in dealing with our problem in a totally professional manner. He did a super job and was so pleasant and knowledgeable.

5
★★★★★

It was a great experience-we cannot say enough about how great your technician was in dealing with our problem in a totally professional manner. He did a super job and was so pleasant and knowledgeable.

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We were very pleased with Bonfes Plumbing. They repaired our water pipes in a short time by replacing part of the pipe. We were pleased that they had the necessary pipes on hand - so that everything could be fixed in one visit. We are pleased to have drains that drain again throughout the house. They were very courteous!

PROS: polite, quick, and fixed what we needed!
CONS:

5
★★★★★

We were very pleased with Bonfes Plumbing. They repaired our water pipes in a short time by replacing part of the pipe. We were pleased that they had the necessary pipes on hand - so that everything could be fixed in one visit. We are pleased to have drains that drain again throughout the house. They were very courteous!

PROS: polite, quick, and fixed what we needed!
CONS:

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This organzation is the best. As a single mom I have issues with having strangers in my home to do work. Never once did I think twice about calling them for anything. They also offer a plan that gives you a discount for an entire year. A real boon to those of us who own older homes.

4
★★★★☆

This organzation is the best. As a single mom I have issues with having strangers in my home to do work. Never once did I think twice about calling them for anything. They also offer a plan that gives you a discount for an entire year. A real boon to those of us who own older homes.

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