This store is inside the Hoover WalMart (Hwy 150/John Hawkins Pkwy). I went here on 06/04/2012 for a simple fill-in because my regular salon was closed. The man literally burned my nails with the rotary file! I jerked my hand away the first two times - on the first nail - and told him it was burning. No comment, no apology, nothing. When he started on the second nail, I involuntarily shoved the chair back 2 feet because it burned so bad! When I told him this wasn't working, it's never hurt before, he said "That's how I do it." I said, there has to be another way. He pushes back in his chair and again says, "That's how I do it." So you can't do something different? "That's how I do it." I walked out. I went somewhere else and, guess what? It didn't hurt. I don't know much about this stuff, but I know it's not supposed to be painful. And I know this guy had no compassion, no customer service, and was just an outright jerk!