Buttercream Dreams Specialty

I recently bought a wedding cake from Buttercream Dreams and the cake was wonderful. Everything was just as I expected it to be, beautiful and delicious! The lady I had my appointment with was very informative and gave us cupcakes of all the flavors we wanted to try.A previous poster stated that they paid $300 for delivery and set up?!?! I don't understand this because I paid $60. The only tip I have is that if you want your wedding cake from here book early!

Posted 09/30/09 | Report Abuse

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I have used Buttercream Dreams for the past six years. I love their icing and the prices are reasonable. Though they are lacking miserably in the customer service department. I would recommend double checking your order two days in advance to make sure they haven't misplaced it. If their cakes didn't taste so good they would be bankrupt by now!

Posted 09/22/09 | Report Abuse

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I had a bad experience with Buttercream Dreams due to employees not communicating and poor customer service, but the manager did try to correct it by offering a gift certificate.

Posted 08/16/09 | Report Abuse

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i used this bakery for my wedding cakes and while the cakes appearance was what i ordered the customer service was horrible! When we made an appointment to come in there were no samples and I had to pay an extra 300.00 to have the cakes delivered and set up! The day of the wedding the cakes were 1.5 hours late and when they were dropped off the guy ran in set them up and ran out without notifying they had arrived. Not to mention the cakes must of moved while in the van my bridal cake icing was smushed in the back of the cake! At least he turned it away from the guest

Posted 07/31/09 | Report Abuse

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I have emailed them more than once and called without anyone returning my emails or phone calls in regards to setting up a wedding cake consultation. Very, VERY unprofessional.A professional great-tasting bakery could make a fortune in Mobile because there are NONE. Pollmans, while good customer service, their cakes are dry and bland... plus no good fillings. Cakes by Judi refused to do a consultation for a cake for less than 100 people when I called. That really rubbed me the wrong way. What am I suppose to do, describe it over the phone?!

Posted 05/27/09 | Report Abuse

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I have been a customer for a while and would highly recommend to anyone. the time and dedication that those employees put in each and every cake is unbelievable

Posted 05/18/09 | Report Abuse

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My wedding cake was purchase from Buttercreams and needless to say it was not what i expected. Although the decoration was beautiful, the taste wasn't there and the cake was very dry. Not only that, I was recently informed by a former employee that they actually use cake box mixes specifically Moist Deluxe brand. So much for a gourmet cake.

Posted 05/16/09 | Report Abuse

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I have been getting my cakes from here for as long as I can remember and they are great the taste is just fabulous, There the best! I would recommend this place to anyone and I actually do all the time.

Posted 01/18/09 | Report Abuse

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I have been buying cakes from here for as long as they have been open. I have been disappointed 3-4 times with dry cakes. The last time was for the last July 4th(2008). Half of the cake was very dry and the other half was fine. It seems as though they put 2 cakes together and one was old. I called and left a message about it but no response as is their usual. I purchased another cake since and it was fine.

Posted 07/23/08 | Report Abuse

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I ordered a groom's cake months in advance for an out of town wedding. The stand for the cake (recommended by the owner) had to be rented from them and couldn't be used, it was so unstable. I asked for refund on the stand and was told the owner was busy and couldn't come to the front counter....asked for a phone call and she never called me. I will never buy another cake from Buttercream Dreams and will not recommend them to anyone.

Posted 05/21/08 | Report Abuse

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The cake I received was not decorated as ordered. Because someone else picked it up, I did not discover the mistake until later. The bakery informed me they are not liable once the product is removed from the premises and offered no compensation for THEIR error - not even an apology. I expect perfection when I pay $43.55 for a 9 x 13 cake.

Posted 03/18/08 | Report Abuse

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Icing Best part and the taste is delicious! Cake is of cornbread consistency! Also,drys out too fast. Batter needs to be more refined to have finished product of smoother texture.I recommend the cupcakes. They are always moist and fresh. They are much better! Would buy those anytime.

Posted 09/17/07 | Report Abuse

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I have had their buttercream cakes at many special events. They are wonderful!!! Everything about them is perfect. They are moist and delicious. If you want to try a buttercream cake, get it here!!!!!

Posted 05/11/07 | Report Abuse

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Buttercream Dreams has the best cakes around! For the quality and taste of their cakes, you would think you'd have to spend a fortune to get one! Actually though, they are priced very very reasonable! You can call in orders, and in some cases, they will have them ready for pick up the same day! They can cater for birthdays, weddings, social functions, etc. I would most definately recommend purchasing at least one cake (if not more) from them!

Posted 11/05/05 | Report Abuse

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