Phoenix Salon & Spa

★★★★★

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Great. Very pleased

3
★★★★★

Great. Very pleased

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Thank you Linda Echols I love my new look

3
★★★★★

Thank you Linda Echols I love my new look

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Ol girl Shannon is great!

3
★★★★★

Ol girl Shannon is great!

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He's great!

3
★★★★★

He's great!

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Love love love my hair. Thanks Terri!

3
★★★★★

Love love love my hair. Thanks Terri!

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Doris gave me the best haircut today. And the color is perfect. She can work miracles!!!!

3
★★★★★

Doris gave me the best haircut today. And the color is perfect. She can work miracles!!!!

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Great experience overall!

3
★★★★★

Great experience overall!

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Came here for a couples massage. The staff was very friendly and the atmosphere was relaxing. They offered us water or wine to start and allowed us time to relax in the waiting room. The massage therapists were both very skilled and

3
★★★★★

Came here for a couples massage. The staff was very friendly and the atmosphere was relaxing. They offered us water or wine to start and allowed us time to relax in the waiting room. The massage therapists were both very skilled and

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Exceptional Service.....the best in the area

3
★★★★★

Exceptional Service.....the best in the area

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Gerald is the best for everything! From manicures, pedicures to haircuts. He is your man!

3
★★★★★

Gerald is the best for everything! From manicures, pedicures to haircuts. He is your man!

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I went in for several different services. I went in to get my hair trimmed and ended up with 4 inches missing and chopped up uneven layers (most upsetting). Upon further inspection, I was missing half an eyebrow and the other one looked like it hadn't been touched. It was very rushed and what upsets me the most is I told the stylist that I just wanted a trim and liked how long my hair was getting. I don't know what she was thinking.

I went back for a pedicure and they did a good job but I will not be back to let anyone touch my hair.

2
★★☆☆☆

I went in for several different services. I went in to get my hair trimmed and ended up with 4 inches missing and chopped up uneven layers (most upsetting). Upon further inspection, I was missing half an eyebrow and the other one looked like it hadn't been touched. It was very rushed and what upsets me the most is I told the stylist that I just wanted a trim and liked how long my hair was getting. I don't know what she was thinking.

I went back for a pedicure and they did a good job but I will not be back to let anyone touch my hair.

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.

Linda did a beautiful job on my hair. It makes such a differece in how I look and has certainly inproved my overall mood...She is wonderful!

5
★★★★★

Linda did a beautiful job on my hair. It makes such a differece in how I look and has certainly inproved my overall mood...She is wonderful!

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.

I love Phoenix Salon and Spa. i have had both spa and salon services. I had a facial and massage, both service providers were professional and very talented. I also got my highlights done by the owner, i did have to wait 30 mins before she got to me but it was well worth it. She did a excelligent job and i wouldn't recommand going anywhere else.

5
★★★★★

I love Phoenix Salon and Spa. i have had both spa and salon services. I had a facial and massage, both service providers were professional and very talented. I also got my highlights done by the owner, i did have to wait 30 mins before she got to me but it was well worth it. She did a excelligent job and i wouldn't recommand going anywhere else.

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.

If you are accustomed to upscale salons services, Phoenix is not for you. I was displeased with their lack of professionalism and ambience. I felt as though my stylist rushed through my appointment (my color procedure typically takes twice as long) and I don't feel like she took the time to give me a quality product. I've been getting the same color treatment done since I was in high school and am quite familiar with the prep, technique, how long things should take, etc. I felt like she cut corners. I am a blonde, and when I get fresh highlights, usually, it's very obvious. But from this service, my roots are still showing as if I never visited the salon. Waste of money! I am probably going to have to see another stylist soonto fix it. Also, the appearance and atmosphere of the salon was not what I had hoped it would be. There were several ladies seated in the shampoo area and barely enough room for my stylist and I to get in and once we were, I was jam-packed in there. This salon also allowed solicitation while I was there. It wasn't really a big deal, but it was just another element that added to their unprofessionalism. For the money I spend on my hair, I expect a professional, knowledgable staff, relaxing atmosphere, and to leave with a great style. I don't think Phoenix provided that for me.

2
★★☆☆☆

If you are accustomed to upscale salons services, Phoenix is not for you. I was displeased with their lack of professionalism and ambience. I felt as though my stylist rushed through my appointment (my color procedure typically takes twice as long) and I don't feel like she took the time to give me a quality product. I've been getting the same color treatment done since I was in high school and am quite familiar with the prep, technique, how long things should take, etc. I felt like she cut corners. I am a blonde, and when I get fresh highlights, usually, it's very obvious. But from this service, my roots are still showing as if I never visited the salon. Waste of money! I am probably going to have to see another stylist soonto fix it. Also, the appearance and atmosphere of the salon was not what I had hoped it would be. There were several ladies seated in the shampoo area and barely enough room for my stylist and I to get in and once we were, I was jam-packed in there. This salon also allowed solicitation while I was there. It wasn't really a big deal, but it was just another element that added to their unprofessionalism. For the money I spend on my hair, I expect a professional, knowledgable staff, relaxing atmosphere, and to leave with a great style. I don't think Phoenix provided that for me.

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.

The Phoenix Spa was wonderful! I wasn't sure what to expect, but from the moment I walked in the staff gave me lots of personal attention; they made sure I had a special and relaxing experience. The massage was one of the best I've ever had. I will definitley be going back!

5
★★★★★

The Phoenix Spa was wonderful! I wasn't sure what to expect, but from the moment I walked in the staff gave me lots of personal attention; they made sure I had a special and relaxing experience. The massage was one of the best I've ever had. I will definitley be going back!

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.

I've had some great haircuts at this salon several years ago and recently decided to try my luck with a new stylist. It was disappointing that the results looked amateurish at best but the dealbreaker was when the stylist added a charge for a "future" follow up service in order to pocket my money for doing absolutely nothing. I didn't want to cause a scene so I let it slide but felt completely taken advantage of. Needless to say I was not comfortable returning to this person. I have no doubt there are some excellent stylists working there with more common sense and ethics than mine had but this visit really left a bad taste in my mouth.

2
★★☆☆☆

I've had some great haircuts at this salon several years ago and recently decided to try my luck with a new stylist. It was disappointing that the results looked amateurish at best but the dealbreaker was when the stylist added a charge for a "future" follow up service in order to pocket my money for doing absolutely nothing. I didn't want to cause a scene so I let it slide but felt completely taken advantage of. Needless to say I was not comfortable returning to this person. I have no doubt there are some excellent stylists working there with more common sense and ethics than mine had but this visit really left a bad taste in my mouth.

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0 out of 1 people found this review helpful.

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this spa has unlicensed people working here so i would stay clear!!!! You should always ask if the person who is working on you is licensed.I would use another spa there is a nice one in Prattville

1
★☆☆☆☆

this spa has unlicensed people working here so i would stay clear!!!! You should always ask if the person who is working on you is licensed.I would use another spa there is a nice one in Prattville

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0 out of 1 people found this review helpful.

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Please do not spend $65 for a massage here. It was the biggest mistake ever. This place is SO unprofessional it is laughable. When I went for my massage, being new to this area I thought it would be ok, wrong. I could hear the FULL conversations of the people in the next room the WHOLE time. These people were laughing so loud people OUTSIDE the spa could hear them! This was not just a few times; this was during the whole hour. NOT ONCE did the masseur offer to step next door and ask her coworkers to lower their voices. She didn't even apologize. I never even relaxed because I couldn??t believe what was happening! I have never been so disappointed in a business. I almost thought I was being ??punked?, it was that bad! She also ended my hour massage 8 minutes earlier then it was suppose to. I was so upset with this service I will never ever go back here. I wasted $65....an expensive lesson.

1
★☆☆☆☆

Please do not spend $65 for a massage here. It was the biggest mistake ever. This place is SO unprofessional it is laughable. When I went for my massage, being new to this area I thought it would be ok, wrong. I could hear the FULL conversations of the people in the next room the WHOLE time. These people were laughing so loud people OUTSIDE the spa could hear them! This was not just a few times; this was during the whole hour. NOT ONCE did the masseur offer to step next door and ask her coworkers to lower their voices. She didn't even apologize. I never even relaxed because I couldn??t believe what was happening! I have never been so disappointed in a business. I almost thought I was being ??punked?, it was that bad! She also ended my hour massage 8 minutes earlier then it was suppose to. I was so upset with this service I will never ever go back here. I wasted $65....an expensive lesson.

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0 out of 1 people found this review helpful.

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I've not used the salon part of the Phoenix, however, I have stopped in to look at their gift items while going to the Sports Palace for lunch. They have very cute gifts, and a very good selection.

4
★★★★☆

I've not used the salon part of the Phoenix, however, I have stopped in to look at their gift items while going to the Sports Palace for lunch. They have very cute gifts, and a very good selection.

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1 out of 1 people found this review helpful.

.

Linda Echols is the owner and is an expert in color and does a great job on cuts too. She is very hard to get an appointment with though, and several times I've had to wait quite a while after getting shampooed to get in her chair.The massage therapist is pretty good, but I wouldn't recommend him for a pre-natal massage. It was side lying and he didn't get deep enough in my muscles. But I like a deep massage too, so if you just want a relaxing one, he'd be great.

4
★★★★☆

Linda Echols is the owner and is an expert in color and does a great job on cuts too. She is very hard to get an appointment with though, and several times I've had to wait quite a while after getting shampooed to get in her chair.The massage therapist is pretty good, but I wouldn't recommend him for a pre-natal massage. It was side lying and he didn't get deep enough in my muscles. But I like a deep massage too, so if you just want a relaxing one, he'd be great.

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1 out of 1 people found this review helpful.

 

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