Madison Town & Country Bridal

★★★★★
  • 211 Hughes Rd

    Madison, AL 35758

    Map & Directions
  • 256-772-8938

About Madison Town & Country Bridal

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I agree with most of the comments in that you get great service until you make the purchase. And be forewarned: there weren't prices on the jewelry which I stupidly purchased thinking they couldn't be that expensive as they were simple

3
★★★★★

I agree with most of the comments in that you get great service until you make the purchase. And be forewarned: there weren't prices on the jewelry which I stupidly purchased thinking they couldn't be that expensive as they were simple

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HORRIBLE!!!! They treat people like garbage. I was in there and watched them talk to a pregnant woman and her husband like they were brainless pieces of dirt. Their tailor messed up her bridesmaid dress (seeing as she was close to 7

3
★★★★★

HORRIBLE!!!! They treat people like garbage. I was in there and watched them talk to a pregnant woman and her husband like they were brainless pieces of dirt. Their tailor messed up her bridesmaid dress (seeing as she was close to 7

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AVOID TRUST ME. Great up front to get you to purchase once you pay into the no refund/exchange agreement it all changes. The owner and co owner are the worst of the establishment. Tailor is terrible

3
★★★★★

AVOID TRUST ME. Great up front to get you to purchase once you pay into the no refund/exchange agreement it all changes. The owner and co owner are the worst of the establishment. Tailor is terrible

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If you enjoy being insulted, disrespected, and humiliated by people you are paying for services, this is the place for you!! When I went to try on my bridesmaids dress at Madison Town and Country, it did not fit. After this discovery,

3
★★★★★

If you enjoy being insulted, disrespected, and humiliated by people you are paying for services, this is the place for you!! When I went to try on my bridesmaids dress at Madison Town and Country, it did not fit. After this discovery,

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I have shopped with Miss Doris and the ladies at Madison Town & Country since I was a teenager and buying prom dresses. I purchased my wedding gown there a couple of years ago and had a wonderful experience. The staff was helpful and

3
★★★★★

I have shopped with Miss Doris and the ladies at Madison Town & Country since I was a teenager and buying prom dresses. I purchased my wedding gown there a couple of years ago and had a wonderful experience. The staff was helpful and

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Awful service and rude staff. We were treated like trash for no reason and it was clear that we were not welcome from the moment we stepped inside. The owner herself was the rudest of all. We asked for an apology for their behavior and

3
★★★★★

Awful service and rude staff. We were treated like trash for no reason and it was clear that we were not welcome from the moment we stepped inside. The owner herself was the rudest of all. We asked for an apology for their behavior and

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I had to go to Madison Town and Country to purchase a bridesmaids dress. Initially, the employees were very nice and helpful. When I came back to have my dress altered, they had cut the dress too tight in the waist and the hem line was

3
★★★★★

I had to go to Madison Town and Country to purchase a bridesmaids dress. Initially, the employees were very nice and helpful. When I came back to have my dress altered, they had cut the dress too tight in the waist and the hem line was

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Loved shopping here!! The bridal consults are very helpful and are so much fun to work with!!! I bought my dress and veil and my mom bought her dress here also. Everyone was so helpful and fun!! They have a fantastic selection and my

3
★★★★★

Loved shopping here!! The bridal consults are very helpful and are so much fun to work with!!! I bought my dress and veil and my mom bought her dress here also. Everyone was so helpful and fun!! They have a fantastic selection and my

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I bought my wife's wedding dress here and it was a nightmare. The measurements were not done correctly and her dress was way off in the bust area. She also had a halter strap and it was put on crooked. The owner of the shop told her there was nothing they could do when she picked up her dress two days before the wedding after alterations were done and they were very rude. They didn't even call the seamstress to see if anything could be done. My mom had to fix it as best as she could about an hour before the wedding. We filed a complaint through better business asking for an apology and the owner absolutly would not apologize for her behavior. We're about to take them to small claims to get back a portion of the dress cost. I paid almost $900 for this dress and this is the way we'e treated. STAY AWAY! They have the absolute worst service I've ever come across. It is absolutly terrible beyond words. I'm having to take them to court jut to get an apology. Unbelievable!

0
★☆☆☆☆

I bought my wife's wedding dress here and it was a nightmare. The measurements were not done correctly and her dress was way off in the bust area. She also had a halter strap and it was put on crooked. The owner of the shop told her there was nothing they could do when she picked up her dress two days before the wedding after alterations were done and they were very rude. They didn't even call the seamstress to see if anything could be done. My mom had to fix it as best as she could about an hour before the wedding. We filed a complaint through better business asking for an apology and the owner absolutly would not apologize for her behavior. We're about to take them to small claims to get back a portion of the dress cost. I paid almost $900 for this dress and this is the way we'e treated. STAY AWAY! They have the absolute worst service I've ever come across. It is absolutly terrible beyond words. I'm having to take them to court jut to get an apology. Unbelievable!

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I purchased my wedding gown, shoes, veil, garter, and bridesmaid dresses from Madison Town and Country two years ago. The staff was helpful and knowledgable and made the experience wonderful. They had a huge selection of wedding dresses and veils. They even offer free alterations with the purchase of any dress, which is a deal you can't find anywhere else!

If you are looking for a dress, go see the girls at Madison Town and Country.

2
★★★★★

I purchased my wedding gown, shoes, veil, garter, and bridesmaid dresses from Madison Town and Country two years ago. The staff was helpful and knowledgable and made the experience wonderful. They had a huge selection of wedding dresses and veils. They even offer free alterations with the purchase of any dress, which is a deal you can't find anywhere else!

If you are looking for a dress, go see the girls at Madison Town and Country.

Pros: Great Wedding Gown Selection

Cons: None

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Like all brides I was naturally very excited to start looking for a dress, and unfortunately I chose Madison Town & Country to be my first stop. From the door I felt so unwelcomed. I wish i had trusted my first instinct and gotten out of there.

The lady who helped me was cold and acted really disinterested. She made me feel like I had walked into her house and tried to make myself comfortable. I tried on a dress or two, and had to get out of there. They totally ruined a very special moment that I had been waiting for my whole life. I would never recommend this place to anyone I love.

0
★☆☆☆☆

Like all brides I was naturally very excited to start looking for a dress, and unfortunately I chose Madison Town & Country to be my first stop. From the door I felt so unwelcomed. I wish i had trusted my first instinct and gotten out of there.

The lady who helped me was cold and acted really disinterested. She made me feel like I had walked into her house and tried to make myself comfortable. I tried on a dress or two, and had to get out of there. They totally ruined a very special moment that I had been waiting for my whole life. I would never recommend this place to anyone I love.

Pros: nice layout

Cons: horrible customer service

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Very professional and polite staff. I found my dress here and got excellent service.
Price was reasonable, they have prices high to low. Offered to steame my veil even though it wasn't purchased at the store. I can't think of anything bad to say!

2
★★★★★

Very professional and polite staff. I found my dress here and got excellent service.
Price was reasonable, they have prices high to low. Offered to steame my veil even though it wasn't purchased at the store. I can't think of anything bad to say!

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Because these women will shred you.
They aren't too helpful and unless you tell them your financial status (which they WILL size you up the minute you walk in) they'll treat you poorly. I kind of felt like Julia Roberts in there, without the "woman of the evening" part, but I had money to spend and I took my $ elsewhere. Big mistake for them. HUGE.

1
★★★☆☆

Because these women will shred you.
They aren't too helpful and unless you tell them your financial status (which they WILL size you up the minute you walk in) they'll treat you poorly. I kind of felt like Julia Roberts in there, without the "woman of the evening" part, but I had money to spend and I took my $ elsewhere. Big mistake for them. HUGE.

Pros: small boutique gives personal feel

Cons: rude uppity clerks

 

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