Beltline Car Wash & Lube Inc

★★☆☆☆
  • 810 Beltline Rd SW

    Decatur, AL 35601

    Map & Directions
  • 256-350-6202

About Beltline Car Wash & Lube Inc

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Usually I wouldn't even bother with writing a review on bad service, but in this case I have to blow off some steam. I have been getting my car detailed at the belt-line car wash for years. I don't know if they have become complacent with their success or if the heat has brought on some type of infectious customer service bug. I have had my car washed twice within the past week and was taken care of by two different girls at the counter. Both attitudes were unprofessional and the manager was standing right there..."Business as usual".

2
★★☆☆☆

Usually I wouldn't even bother with writing a review on bad service, but in this case I have to blow off some steam. I have been getting my car detailed at the belt-line car wash for years. I don't know if they have become complacent with their success or if the heat has brought on some type of infectious customer service bug. I have had my car washed twice within the past week and was taken care of by two different girls at the counter. Both attitudes were unprofessional and the manager was standing right there..."Business as usual".

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i agree completely!the management doesnt want to own up to any responsibility at all when something goes wrong. so from now on i will just carry my car to zoom express. which has 2 locations!

2
★★☆☆☆

i agree completely!the management doesnt want to own up to any responsibility at all when something goes wrong. so from now on i will just carry my car to zoom express. which has 2 locations!

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We had generally had good service at this full service car wash. They have several packages to choose from. They include washing, waxing, detailing and vacuuming. The guys are generally nice and do a decent job. However, in the event of a problem, we were dissapointed with the management's response. We were made to feel like we did something wrong, instead of the management owning up to their responsibility. So, you could try them, but - be careful.

3
★★★☆☆

We had generally had good service at this full service car wash. They have several packages to choose from. They include washing, waxing, detailing and vacuuming. The guys are generally nice and do a decent job. However, in the event of a problem, we were dissapointed with the management's response. We were made to feel like we did something wrong, instead of the management owning up to their responsibility. So, you could try them, but - be careful.

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Message from Beltline Car Wash & Lube Inc

We are a full service car wash offering several different wash packages from outside only to complete "Works" package. We also offer oil change services. We have been in business in Decatur since 1989. We are Decatur's only full service car wash.. We have several menu options for you to choose from with several different price options. When you pull into our vacuum area,a courteous employee will help you decide what service you would like and we will take it from there. You can relax in our waiting area with TV and good conversation with other clients and/or the manager. Or you can relax outside on our benches. Tuesday is Ladies Day. We also offer oil change. We offer specials with an oil change. We also offer detailing...from carpets shampooed to hand waxing. He will also detail your engine if your in the market to sell and want to impress that buyer.

 

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