Dillard's

★★★☆☆
32.3602 -86.1673
Map and Directions to Dillard's

334-244-6442

7310 Eastchase Pkwy

Montgomery, AL

36117

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About Dillard's

Categories
Hours
Sun 12pm-6pm, Mon-Sat 10am-9pm

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Reviews 1 - 14 of 14.
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Two of my friends and I decided to take advantage of the additional 40% off sale. We didn't find anything we wanted down stairs so we went up stairs. Security followed us up stairs and to the check out. I decided to buy one more item from the house ware section ; he also followed me there. I asked one of my friends if he was following us. She said yes, because I was a target for shoplifting. Her experience working in retail are always asked to watch blacks with large purses, no matter how professional you look. When she reported whites stealing the manager was always slow to move and in disbelief. I will stay as far away from Dilliard's as possible and any other store that make racism that obvious.

1
★☆☆☆☆

Two of my friends and I decided to take advantage of the additional 40% off sale. We didn't find anything we wanted down stairs so we went up stairs. Security followed us up stairs and to the check out. I decided to buy one more item from the house ware section ; he also followed me there. I asked one of my friends if he was following us. She said yes, because I was a target for shoplifting. Her experience working in retail are always asked to watch blacks with large purses, no matter how professional you look. When she reported whites stealing the manager was always slow to move and in disbelief. I will stay as far away from Dilliard's as possible and any other store that make racism that obvious.

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.

I have a friend that once worked for Dillards (Eastdale Mall) and I've personally witnessed how disrespectful and unprofessional some of the management is towards the employees. They yell and demand of the employees instead of asking and showing respect. It makes for a very uncomfortable visit to the store. On top of that the security they have target specific groups of shopper and it is blatantly obvious. They really need to get a grip on that!

1
★☆☆☆☆

I have a friend that once worked for Dillards (Eastdale Mall) and I've personally witnessed how disrespectful and unprofessional some of the management is towards the employees. They yell and demand of the employees instead of asking and showing respect. It makes for a very uncomfortable visit to the store. On top of that the security they have target specific groups of shopper and it is blatantly obvious. They really need to get a grip on that!

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.

I have twice seen a lot of screaming and belittling of employees by their management. It makes me uncomfortable to shop there. Management should take more classes on leadership and how to react when customers are present.

1
★☆☆☆☆

I have twice seen a lot of screaming and belittling of employees by their management. It makes me uncomfortable to shop there. Management should take more classes on leadership and how to react when customers are present.

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.

The Dillard's store at Eastchase in Montgomery AL has the rudest least helpful staff I have ever seen. They stand around, never offer to help, and are surley and kurt when asked for assistance. If at all possible I avoind this business

1
★☆☆☆☆

The Dillard's store at Eastchase in Montgomery AL has the rudest least helpful staff I have ever seen. They stand around, never offer to help, and are surley and kurt when asked for assistance. If at all possible I avoind this business

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.

Dillards is the one place I always shop. All other stores advertise "Weekend Sales" or the "Biggest Sale Ever" -- After the sale the prices are marked back up. Dillards do not advertise BIG Weekend Sales, because Dillards mark their merchandise down and it does not go back up. They continue to mark it futher down from 25% to 33% to 50% and then 75% off. When Dillards have a sale they actually advertise an additional 30% or 40% off the already marked down price. No other department stores have name brand merchandise at prices like Dillards. If I want top quality merchanise at low prices, I shop at Dillards on the Clearance racks.

4
★★★★☆

Dillards is the one place I always shop. All other stores advertise "Weekend Sales" or the "Biggest Sale Ever" -- After the sale the prices are marked back up. Dillards do not advertise BIG Weekend Sales, because Dillards mark their merchandise down and it does not go back up. They continue to mark it futher down from 25% to 33% to 50% and then 75% off. When Dillards have a sale they actually advertise an additional 30% or 40% off the already marked down price. No other department stores have name brand merchandise at prices like Dillards. If I want top quality merchanise at low prices, I shop at Dillards on the Clearance racks.

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.

The quality of service @ Dillards is very sub-par. Before selling out, Gayfers had the best customer service in Montgomery. The stores were kept clean and the clothes offered were of good quality. Dillards is a very poorly run company and their personnel are typically very rude.

1
★☆☆☆☆

The quality of service @ Dillards is very sub-par. Before selling out, Gayfers had the best customer service in Montgomery. The stores were kept clean and the clothes offered were of good quality. Dillards is a very poorly run company and their personnel are typically very rude.

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.

Since Dillards bought out Gayfers it has been my least favorite store. Gayfers used to have sales that could be compared to Parisians Bargain Days sale. However, since Dillards took over I don't think they really have any good sales. However, I still frequent this store on occasions to purchase my daughters shoes for church.

3
★★★☆☆

Since Dillards bought out Gayfers it has been my least favorite store. Gayfers used to have sales that could be compared to Parisians Bargain Days sale. However, since Dillards took over I don't think they really have any good sales. However, I still frequent this store on occasions to purchase my daughters shoes for church.

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.

I have patrionized Dillard's since it opened in Montgomery.
Recently, I was waiting in my vehicle while my son was inside shopping. As he reached the outside of the store, security asked him to come back in. He was asked to show his receipt which he did. The manager then apologized and said have a nice day. I was so angry until I have not been back to this day. He only went to one department which was a few feet from the exit. It seems a bit of racial profiling is going on. Dillard's has been sued in other states for this very same thing.

1
★☆☆☆☆

I have patrionized Dillard's since it opened in Montgomery.
Recently, I was waiting in my vehicle while my son was inside shopping. As he reached the outside of the store, security asked him to come back in. He was asked to show his receipt which he did. The manager then apologized and said have a nice day. I was so angry until I have not been back to this day. He only went to one department which was a few feet from the exit. It seems a bit of racial profiling is going on. Dillard's has been sued in other states for this very same thing.

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.

I like shopping at Dillards. It is a nice store and very big. I can occasionally find some good deals. They have a nice variety of clothing and shoes.

4
★★★★☆

I like shopping at Dillards. It is a nice store and very big. I can occasionally find some good deals. They have a nice variety of clothing and shoes.

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.

This is a good store, with very helpful salesmen and saleswomen. We have never had an experience that wasn't good when shopping here. Prices can be high, but as others have said they do have good sales. Also it is worth paying a little more for service and you do get that at this Dillards. The neat thing about going back to open air malls, like East Chase, you can stroll and shop or you can just drive up to a specific store, run in, get what you want and get out, the choice is totally up to you.

4
★★★★☆

This is a good store, with very helpful salesmen and saleswomen. We have never had an experience that wasn't good when shopping here. Prices can be high, but as others have said they do have good sales. Also it is worth paying a little more for service and you do get that at this Dillards. The neat thing about going back to open air malls, like East Chase, you can stroll and shop or you can just drive up to a specific store, run in, get what you want and get out, the choice is totally up to you.

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.

I prefer this Dillard's to any other Dillard's due to it being a stand alone department store. It is easier to get in and out of and it is nice that it is still close to other shopping. We have always been pleased with the customer service and the great sales!

4
★★★★☆

I prefer this Dillard's to any other Dillard's due to it being a stand alone department store. It is easier to get in and out of and it is nice that it is still close to other shopping. We have always been pleased with the customer service and the great sales!

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.

This Dillards is fantastic. I love the stand alone feature instead of it being in the mall. I have found items at this one that they were out of at the one in the Mall. And you can find great sale prices!

4
★★★★☆

This Dillards is fantastic. I love the stand alone feature instead of it being in the mall. I have found items at this one that they were out of at the one in the Mall. And you can find great sale prices!

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.

I like Dillards because they always have sale racks. I do not like to pay full price for nice clothes, so their sale racks make it possible to look nice for a lower price.

4
★★★★☆

I like Dillards because they always have sale racks. I do not like to pay full price for nice clothes, so their sale racks make it possible to look nice for a lower price.

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.

The sales people employed here have made a good store brand great. You can expect to receive a great deal of help and advice when you shop here. We have made purchases in every department and have been extremely satisfied.

5
★★★★★

The sales people employed here have made a good store brand great. You can expect to receive a great deal of help and advice when you shop here. We have made purchases in every department and have been extremely satisfied.

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