501-628-5555
906 S Pine St # 5 Cabot, AR 72023
| Recommended: | yes | 0 | no | 0 |
Great dentist, but they have horrible customer issues. They have lost a customer because of how they acted. When I called to ask a question about my bill, I was told I needed to speak with April. So, I spoke with April, I asked very politely about an insurance questions. Then she starts going on a rude rant. She says the phrase, "It's YOUR responsibility to pay." I interrupted her to say, "I know it's my responsibility to pay and I'm going to pay it I just had a ques..." She interrupts back saying how I shouldn't interrupt her and to let her finish. So, I let her continue ranting and complaining. Finally, I think she's done. So, I attempt to ask my question. She then interrupts me. I ask her to let me finish, like she did to me. Apparently that made her very upset. The next thing I know, she's raising her voice and repeating, "It's your responsibility to pay." Apparently, they only hear what they want. I am a person with great credit, I will proudly admit that, but April apparently assumed I was one of the people that do not pay their bills. So, she got it in her head that I was calling to complain. I just wanted a question answered. I still don't have the answer. I do not want to call back to be yelled at again for trying to ask them something. I will not go back to them for this reason.
Posted 05/05/09 | Report Abuse
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This has been the best dentis our family has ever used. The staff is very friendly and proffesional. The dentist are experts with children. On 2 occasions after 2 different procedures Dr. Moudy has called shortly after dinner to check on my son. You just can't ask for more from a Dr. or Dentist. I wouldn't recommend any other.
Posted 07/25/08 | Report Abuse
0 out of 1 people found this review helpful.
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The facility is convenient and clean. The employees are pleasant but not overly. The feeling is that of a factory...get them in....get them out. I did not feel as if the office/clinic worked as a team and it makes the patient feel uncomfortable. If you are looking for a "family" dentist I am not sure this is the place to go.
Posted 07/23/08 | Report Abuse
0 out of 1 people found this review helpful.
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"Dr. Jackson has extracted a few teeth from my kids. She does ..."
