Hines Service Center

★★★★★
Service you can trust.
35.0896 -92.4368
Map and Directions to Hines Service Center

501-327-1755

714 Harkrider St

Conway, AR

72032

Get Directions Photos

About Hines Service Center

Categories
Details
Hours
M-F 7:00 to 5:30 Sat 9:00 to 4:00
Reservations
Make A Reservation

Automotive

Automotive
More choices in Conway:
Resultset_next

Steve's Auto Service

280 Highway 64 E Conway, AR

Resultset_next

Robert Jr's Tire & Wrecker Svc

1128 Harkrider St Conway, AR

4.9474 38
Hi! Sign in to let us know how Hines Service Center was?
Write a Review
Reviews 1 - 38 of 38.
.

All I can say is, you guys have to stay in business forever, because I will not let anyone else work on my car! For everyone reading this, the staff and crew at Hines' are honest, efficient, friendly, and the repairs are made by mechanics who know what they're doing and do it VERY well. Hines' pricing is not only fair, it's exceptionally good. My Honda Civic has 344,000 miles on the engine. In the last 3 years, Hines has replaced the condenser on my air conditioner, front brakes, tires, timing belt & water pump, crankshaft seal, and muffler. Also, they charge about $5 less for an oil change than other shops in the area. Keep up the great work!!!

5
★★★★★

All I can say is, you guys have to stay in business forever, because I will not let anyone else work on my car! For everyone reading this, the staff and crew at Hines' are honest, efficient, friendly, and the repairs are made by mechanics who know what they're doing and do it VERY well. Hines' pricing is not only fair, it's exceptionally good. My Honda Civic has 344,000 miles on the engine. In the last 3 years, Hines has replaced the condenser on my air conditioner, front brakes, tires, timing belt & water pump, crankshaft seal, and muffler. Also, they charge about $5 less for an oil change than other shops in the area. Keep up the great work!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have an older, high-mileage vehicle so I have taken a lot of trips to Hines. I can tell you that the combination of honesty, courteous and competency makes Hines a trusted friend when I am in (automotive) time of need! They sell/bill me what I need and nothing more. Thanks, Hines!!

5
★★★★★

I have an older, high-mileage vehicle so I have taken a lot of trips to Hines. I can tell you that the combination of honesty, courteous and competency makes Hines a trusted friend when I am in (automotive) time of need! They sell/bill me what I need and nothing more. Thanks, Hines!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have used the devices of this center a few times in the past and I have always been satisfied with their work. Friendly people willing to help.

5
★★★★★

I have used the devices of this center a few times in the past and I have always been satisfied with their work. Friendly people willing to help.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

HONEST, I repeat HONEST work. Very professional. I refer all my friends who live in the Conway area to go to them.

5
★★★★★

HONEST, I repeat HONEST work. Very professional. I refer all my friends who live in the Conway area to go to them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After questioning a quote for a used part, Pete and crew shopped around and found a better price. Thanks!

5
★★★★★

After questioning a quote for a used part, Pete and crew shopped around and found a better price. Thanks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Once again, I needed a resolution for a car problem and it was resolved professionally at a reasonable cost. With today's economic pressures, you could not bring your car to a better place. I will be back!

5
★★★★★

Once again, I needed a resolution for a car problem and it was resolved professionally at a reasonable cost. With today's economic pressures, you could not bring your car to a better place. I will be back!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Hines Service Center is the best place in town. They are honest people and very hard workers. We appreciate them alot!!

5
★★★★★

Hines Service Center is the best place in town. They are honest people and very hard workers. We appreciate them alot!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great bunch of folks that know what they are doing, with Mr Pete being, as always, THE MAN! Thanks for all of your help!

5
★★★★★

Great bunch of folks that know what they are doing, with Mr Pete being, as always, THE MAN! Thanks for all of your help!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great service and good prices. They put three new tires on my car and gave an alignment. Even when their align machine was down for the day they drove to another shop to get it done.

5
★★★★★

Great service and good prices. They put three new tires on my car and gave an alignment. Even when their align machine was down for the day they drove to another shop to get it done.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Professionals and their services are affordable. I've saved a ton of money by not going to a dealership for service.

5
★★★★★

Professionals and their services are affordable. I've saved a ton of money by not going to a dealership for service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Always a pleasure to visit your establishment when our van and car is need of service. You are truly a dying breed. Your service is always of the highest quality and friendly atmosphere are always looked forward to. Thanks again.

5
★★★★★

Always a pleasure to visit your establishment when our van and car is need of service. You are truly a dying breed. Your service is always of the highest quality and friendly atmosphere are always looked forward to. Thanks again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Hines has always worked with me on my highly used cars providing excellent service at a reasonable cost.

5
★★★★★

Hines has always worked with me on my highly used cars providing excellent service at a reasonable cost.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Timely, professional, and still the best! Amazing balance of competence and reasonable cost.

5
★★★★★

Timely, professional, and still the best! Amazing balance of competence and reasonable cost.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a problem with my car not starting over the weekend, and they were able to get me in first thing Monday morning. They diagnosed the problem, called to let me know what was going on, fixed it, and I had my car back by 10:30 the same morning. They also took me to work and came to pick me up. I have never had a bad experience with Hines Service Center. They are honest people who do quality work at a great price. Best place to take your car in Conway!

5
★★★★★

I had a problem with my car not starting over the weekend, and they were able to get me in first thing Monday morning. They diagnosed the problem, called to let me know what was going on, fixed it, and I had my car back by 10:30 the same morning. They also took me to work and came to pick me up. I have never had a bad experience with Hines Service Center. They are honest people who do quality work at a great price. Best place to take your car in Conway!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i WILL NOT GO TO ANY OTHER AUTO CENTER . YOU ARE ALWAYS HONEST AND DO A GREAT JOB . I REALLY TRUST YOUR SERVICE. EMPLOYEES ARE COURTIOUS

5
★★★★★

i WILL NOT GO TO ANY OTHER AUTO CENTER . YOU ARE ALWAYS HONEST AND DO A GREAT JOB . I REALLY TRUST YOUR SERVICE. EMPLOYEES ARE COURTIOUS

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Personnel at Hines are always courteous and honest and are always looking out for me!

5
★★★★★

Personnel at Hines are always courteous and honest and are always looking out for me!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have always been very pleased and satisfied with the service we have received from Hines Service Center. Everyone is friendly and accommodating. We hope to be able to continue using your service in the future.

5
★★★★★

We have always been very pleased and satisfied with the service we have received from Hines Service Center. Everyone is friendly and accommodating. We hope to be able to continue using your service in the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My vehicle wouldn't start at 5:15pm on a Friday. Called Hines Service Center and Pete came out and diagnosed the problem and got it started. I drove it to the shop and Pete gave me a ride home. The next day it was all fixed up and ready to go by noon. Great service all around!

5
★★★★★

My vehicle wouldn't start at 5:15pm on a Friday. Called Hines Service Center and Pete came out and diagnosed the problem and got it started. I drove it to the shop and Pete gave me a ride home. The next day it was all fixed up and ready to go by noon. Great service all around!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great as usual. I would not expect less from you. I only use Hines because you are trustworthy and do the job right the first time. Thanks so much.

5
★★★★★

Great as usual. I would not expect less from you. I only use Hines because you are trustworthy and do the job right the first time. Thanks so much.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Work was done that I didn't authorize. I had to remind you of things, sometimes 3 times. I didn't feel the same level of customer service that I have in the past.

5
★★★★★

Work was done that I didn't authorize. I had to remind you of things, sometimes 3 times. I didn't feel the same level of customer service that I have in the past.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You guys are the best in town and anywhere I've lived. Thank you guys so much for everything you do for your customers! Loving the new renovations and staff! Very friendly and knowledgeable and helpful in any questions.

5
★★★★★

You guys are the best in town and anywhere I've lived. Thank you guys so much for everything you do for your customers! Loving the new renovations and staff! Very friendly and knowledgeable and helpful in any questions.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very honest people and a fair price.They did the repairs for less than the estimated amount which was approved before hand. They could have billed the approved amount and I would not have known any better!

5
★★★★★

Very honest people and a fair price.They did the repairs for less than the estimated amount which was approved before hand. They could have billed the approved amount and I would not have known any better!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They appear to do quality and timely work; may have issues regarding who they trust to work for them.

3
★★★☆☆

They appear to do quality and timely work; may have issues regarding who they trust to work for them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

the service was good and didn't take long,everyone was real friendly,real clean areas.very well satisfied.

5
★★★★★

the service was good and didn't take long,everyone was real friendly,real clean areas.very well satisfied.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I thought the transmission was out because it wouldn't go into overdrive.. but after taking the car in, they knew exactly what the problem was. How crazy that the Knock sensors would not let your car go into that last gear.. Thanks Toyota/Lexus. To top all that, normally this would have cost almost $1000 to fix but because they are such honest people at Hines, They were able to find more cost effective parts and pass that discount on to me. Excellent Job!!!! I never expected anything less

5
★★★★★

I thought the transmission was out because it wouldn't go into overdrive.. but after taking the car in, they knew exactly what the problem was. How crazy that the Knock sensors would not let your car go into that last gear.. Thanks Toyota/Lexus. To top all that, normally this would have cost almost $1000 to fix but because they are such honest people at Hines, They were able to find more cost effective parts and pass that discount on to me. Excellent Job!!!! I never expected anything less

Was this review helpful to you?
Ratings_icons Ratings_icons

.

In the past I always dealt with dealerships which meant I'd take the car in, they would tell me the problem and then order the part which meant a second trip back to have it repaired. With Hines they fix it the same day and never try to sell me parts that I don't need. One time they charged me $13 for the repair...that is unheard of with any repair shop. Would recommend them in a heartbeat!

5
★★★★★

In the past I always dealt with dealerships which meant I'd take the car in, they would tell me the problem and then order the part which meant a second trip back to have it repaired. With Hines they fix it the same day and never try to sell me parts that I don't need. One time they charged me $13 for the repair...that is unheard of with any repair shop. Would recommend them in a heartbeat!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife took her car into your shop with a wiper blade problem (when used they kept hanging up on one another). They diagnosed the problem as a simple wiper blade size mistake. This could have been a more costly repair someplace else and could have told her it would require a new wiper arm and re-alignment of the arms. She and I appreciate the courteous service and honesty we get when we bring our vehicles in to you.

5
★★★★★

My wife took her car into your shop with a wiper blade problem (when used they kept hanging up on one another). They diagnosed the problem as a simple wiper blade size mistake. This could have been a more costly repair someplace else and could have told her it would require a new wiper arm and re-alignment of the arms. She and I appreciate the courteous service and honesty we get when we bring our vehicles in to you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have used Pete for many years!!!!! I would trust him with my kids lives:) He is honest, has an incredible staff, always eager to help. Wouldnt think of useing anyone else. Very knowlegable about any type of car out there. Hes the best & his staff has been with him for years!!!!! Cant say enough good things! If you are considering useing Hines service center, you will not be disappointed!!!!

5
★★★★★

We have used Pete for many years!!!!! I would trust him with my kids lives:) He is honest, has an incredible staff, always eager to help. Wouldnt think of useing anyone else. Very knowlegable about any type of car out there. Hes the best & his staff has been with him for years!!!!! Cant say enough good things! If you are considering useing Hines service center, you will not be disappointed!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Once again, I have been 110% satisfied with the service at HINES.. I was told it would be 20 mins till I could be seen and another hour to fix. 45 mins later I was on my way.. David did a great job changing out the rear brakes on my JEEP.. He took the time to answer the questions and concerns that I did have.. Thank you to David and thank you for another outstanding visit..

5
★★★★★

Once again, I have been 110% satisfied with the service at HINES.. I was told it would be 20 mins till I could be seen and another hour to fix. 45 mins later I was on my way.. David did a great job changing out the rear brakes on my JEEP.. He took the time to answer the questions and concerns that I did have.. Thank you to David and thank you for another outstanding visit..

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff at Hines Service Center are very helpful. The prices are great and the quick service is unbeatable.

5
★★★★★

The staff at Hines Service Center are very helpful. The prices are great and the quick service is unbeatable.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was first a customer here before the current owners bought the shop. I've brought my car in about 4 times in the past 2 years and I've always been very satisfied. They provide fast, personal service and are very honest people to do business with. I would highly recommend them!

5
★★★★★

I was first a customer here before the current owners bought the shop. I've brought my car in about 4 times in the past 2 years and I've always been very satisfied. They provide fast, personal service and are very honest people to do business with. I would highly recommend them!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Wife's car, dead battery at Laurel Park after the parade. Tried jumping, didn't work. Next morning, contacted Pete, made arrangements to have it towed, requested that the car be ready by 2:00 PM. Next contact was a call @ 1:45 PM advising that the car was ready. Happy wife, happy me.

5
★★★★★

Wife's car, dead battery at Laurel Park after the parade. Tried jumping, didn't work. Next morning, contacted Pete, made arrangements to have it towed, requested that the car be ready by 2:00 PM. Next contact was a call @ 1:45 PM advising that the car was ready. Happy wife, happy me.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Staff is friendly. Car technicians are honest and perform good work in a timely manner. I've used this service station for 30+ years. The new owner seems to be carrying on the tradition of reliable service. Plus they have done some new things that are appealing, such as a sitting area outside for customers and the website.

5
★★★★★

Staff is friendly. Car technicians are honest and perform good work in a timely manner. I've used this service station for 30+ years. The new owner seems to be carrying on the tradition of reliable service. Plus they have done some new things that are appealing, such as a sitting area outside for customers and the website.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I took my car in for a fuel smell, Hines was professional in the process of the repair and I was back on the road and no more fuel smell. I take all my car needs to Hines, they also provided me a ride to work and back for free.

5
★★★★★

I took my car in for a fuel smell, Hines was professional in the process of the repair and I was back on the road and no more fuel smell. I take all my car needs to Hines, they also provided me a ride to work and back for free.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have been customers over 15 years,we love Pete Hines professional work,honesty and courtesy.

5
★★★★★

We have been customers over 15 years,we love Pete Hines professional work,honesty and courtesy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The people are very customer friendly, service is fast, prices are reasonable. They are locally owned and you can tell by their personable service. They dropped me off at work and the owner personally picked me up himself! Great service and I would recommend them to anyone!

5
★★★★★

The people are very customer friendly, service is fast, prices are reasonable. They are locally owned and you can tell by their personable service. They dropped me off at work and the owner personally picked me up himself! Great service and I would recommend them to anyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These people know what they are doing! And they are nice too! My truck broke down and I called Pete Hines and they came and towed my truck back to their shop, after discovering it will take a while to get it fixed they offered to give me a ride back home. After the repairs were done, which was a very reasonable price, they did not even charge me for the tow or the ride home. This place is awesome! The only down side is they stay real busy and you sometimes have to wait a day or two before they can get to your vehicle, but it's well worth the wait!

5
★★★★★

These people know what they are doing! And they are nice too! My truck broke down and I called Pete Hines and they came and towed my truck back to their shop, after discovering it will take a while to get it fixed they offered to give me a ride back home. After the repairs were done, which was a very reasonable price, they did not even charge me for the tow or the ride home. This place is awesome! The only down side is they stay real busy and you sometimes have to wait a day or two before they can get to your vehicle, but it's well worth the wait!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

What a great FULL SERVICE Station. This place 'gets' it and the minute you pull up TWO attendants come to your car -- they wash windshields and check tires WITHOUT asking....amazing!

PROS: EVERYTHING
CONS: NONE

5
★★★★★

What a great FULL SERVICE Station. This place 'gets' it and the minute you pull up TWO attendants come to your car -- they wash windshields and check tires WITHOUT asking....amazing!

PROS: EVERYTHING
CONS: NONE

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Hines Service Center

SERVICE YOU CAN TRUST! is our moto...

We are BBB Accredited and a Certified NAPA Auto Care Center. We hire ASE Certified Techs and a full 1 year warranty on all parts and labor.

More about Hines Service Center

At Hines Service Center we are here to meet your automotive service needs. From quick oil, filter, lube, & tires, to engine change, towing, and complete diagnostics. We are equipped to service both foreign and domestic vehicles. We have been providing quality auto repair in Conway, Arkansas for over 35 years at the same location. We are a family owned business delivering honest and professional auto repair and auto maintenance services to the people of Conway and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Hines Service Center employ today’s latest automotive technology and are equipped to handle all major and minor repairs. Hines Service Center is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity such as Nation Wide Warranty while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own. Come by and visit our clean and professional shop in Conway, AR voted “Best of the Best” Service Center and a member of the Chamber of Commerce since 1980.

Similar Nearby

Similar Nearby

  1. 1
    0.01 mi
  2. 2
    0.20 mi
  3. 3
    0.33 mi