Earnhardt Auto Body Shop

★★★★☆
  • 1301 N Colorado St

    Gilbert, AZ 85233

    Map & Directions
  • 480-813-5587

Automotive

Automotive
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4.25 12
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Review of Earnhardt Auto Body:

Took my vehicle after the front end had gotten damaged on highway during June 2012. The bumper, fan, condenser, and radiator had to all be replaced. I bought a brand new Ford from them so I thought I would give them a shot. I was told some parts would be aftermarket and some genuine GM parts. The vehicle was repaired and presented to me in the afternoon by Mike Adams. All looked good and I drove off. Upon getting 5 or so miles away, my vehicle began overheating. I noticed the temperature was fluctuating. I called and complained. Mike Adams told me to bring it back. I was furious. He refunded my $250 deductible. I had to leave it there again as the day was practically over and they could not fix my vehicle AGAIN until the next day. I get called to come back and I was told the mechanic forgot to put a new fuse back in, which is why it was overheating. Not a good first experience at all.

Fast forward to April of 2014. I noticed coolant leaking on my garage floor periodically. After removing the bumper and headlight, I noticed that the mechanic who used the old upper radiator hose and clamp from before the wreck, did not seed the hose all the way onto the new radiator. The clamp was not up either. I know the clamp did not move as it was hard for me to adjust it at all. There was about a 1/8 inch gap from where the hose should have been pushed all the way up. I fixed it and all was good. I never called them at all.

Around April/May my fan began grumbling and making all sorts of weird sounds. I call to complain about how now it has only been 22 months since the repair and Ive run into 2 issues that Earnhardt Auto Body either caused or was associated with. I spoke to Mike Adams who apologized and wanted to make it right for me. After pondering it, I agreed to bring the vehicle in for inspection. Mike stated it was the main fan motor that went bad. The part was only warranted for 12 months or 12K miles. My first fan motor was going strong with almost 80K miles on it. Now this one goes bad after 15K miles or so? Really? Seems like they used low quality parts.

So Mike could have told me the warranty was up and I was out of luck, but he offered to fix it with free labor as long as I paid for the new part. I was not happy, but I agreed. Now just because he was helping me out does not mean that I should accept or be provided with low quality work. Well thats exactly what I got. Mike thought I could wait for the vehicle, but then his mechanic must have low experience as Mike said he was having trouble getting it out and told me to come back and he hoped it would be ready around 1pm. I needed to arrange a ride so since it was then 2:30pm I decide to call and check up. How convenient that the vehicle just so happened to be finished when I called. When were they going to call me? Wow.

So I think my nightmare is over. I pay and take off. I immediately noticed that once idling there would be a loud clicking sound coming from under the passenger side glove box. I call Mike the next day and he tells me to bring it back AGAIN!

I refuse to bring my vehicle back to them and I still have the odd sound occurring in my vehicle. They seem to cause and break more things while fixing other issues. Today I inspected their work and noticed that they scraped my bumpers paint off while I assume they tried to take a short cut in removing the headlight before removing the bumper. I also have a gap between the bottom of my headlight and bumper. Again shows lack of experience. Now I have a odd sound, scratched bumper, and gap. I want everyone to know my experience so you can avoid poor workmanship. BEWARE AND GO SOMEWHERE ELSE!

1
★☆☆☆☆

Review of Earnhardt Auto Body:

Took my vehicle after the front end had gotten damaged on highway during June 2012. The bumper, fan, condenser, and radiator had to all be replaced. I bought a brand new Ford from them so I thought I would give them a shot. I was told some parts would be aftermarket and some genuine GM parts. The vehicle was repaired and presented to me in the afternoon by Mike Adams. All looked good and I drove off. Upon getting 5 or so miles away, my vehicle began overheating. I noticed the temperature was fluctuating. I called and complained. Mike Adams told me to bring it back. I was furious. He refunded my $250 deductible. I had to leave it there again as the day was practically over and they could not fix my vehicle AGAIN until the next day. I get called to come back and I was told the mechanic forgot to put a new fuse back in, which is why it was overheating. Not a good first experience at all.

Fast forward to April of 2014. I noticed coolant leaking on my garage floor periodically. After removing the bumper and headlight, I noticed that the mechanic who used the old upper radiator hose and clamp from before the wreck, did not seed the hose all the way onto the new radiator. The clamp was not up either. I know the clamp did not move as it was hard for me to adjust it at all. There was about a 1/8 inch gap from where the hose should have been pushed all the way up. I fixed it and all was good. I never called them at all.

Around April/May my fan began grumbling and making all sorts of weird sounds. I call to complain about how now it has only been 22 months since the repair and Ive run into 2 issues that Earnhardt Auto Body either caused or was associated with. I spoke to Mike Adams who apologized and wanted to make it right for me. After pondering it, I agreed to bring the vehicle in for inspection. Mike stated it was the main fan motor that went bad. The part was only warranted for 12 months or 12K miles. My first fan motor was going strong with almost 80K miles on it. Now this one goes bad after 15K miles or so? Really? Seems like they used low quality parts.

So Mike could have told me the warranty was up and I was out of luck, but he offered to fix it with free labor as long as I paid for the new part. I was not happy, but I agreed. Now just because he was helping me out does not mean that I should accept or be provided with low quality work. Well thats exactly what I got. Mike thought I could wait for the vehicle, but then his mechanic must have low experience as Mike said he was having trouble getting it out and told me to come back and he hoped it would be ready around 1pm. I needed to arrange a ride so since it was then 2:30pm I decide to call and check up. How convenient that the vehicle just so happened to be finished when I called. When were they going to call me? Wow.

So I think my nightmare is over. I pay and take off. I immediately noticed that once idling there would be a loud clicking sound coming from under the passenger side glove box. I call Mike the next day and he tells me to bring it back AGAIN!

I refuse to bring my vehicle back to them and I still have the odd sound occurring in my vehicle. They seem to cause and break more things while fixing other issues. Today I inspected their work and noticed that they scraped my bumpers paint off while I assume they tried to take a short cut in removing the headlight before removing the bumper. I also have a gap between the bottom of my headlight and bumper. Again shows lack of experience. Now I have a odd sound, scratched bumper, and gap. I want everyone to know my experience so you can avoid poor workmanship. BEWARE AND GO SOMEWHERE ELSE!

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Review of Earnhardt Auto Body:\r
\r
Took my vehicle after the front end had gotten damaged on highway during June 2012. The bumper, fan, condenser, and radiator had to all be replaced. I bought a brand new Ford from them so I thought I

1
★★★☆☆

Review of Earnhardt Auto Body:\r
\r
Took my vehicle after the front end had gotten damaged on highway during June 2012. The bumper, fan, condenser, and radiator had to all be replaced. I bought a brand new Ford from them so I thought I

.

I want to thank the Earnhardt staff for finding me the right vehicle.
Chris Naylor, my salesman, was a big help! I would recommend him
for anyone looking for a vehicle.

5
★★★★★

I want to thank the Earnhardt staff for finding me the right vehicle.
Chris Naylor, my salesman, was a big help! I would recommend him
for anyone looking for a vehicle.

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I rate Earnhardts Chrysler and Jason in Sales as the friendliest place to buy a vehicle. Thank you Earnhardts!

5
★★★★★

I rate Earnhardts Chrysler and Jason in Sales as the friendliest place to buy a vehicle. Thank you Earnhardts!

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We wish to express our sincere pleasure with Arthur. He was a delight, a very concerned person with our wishes and desires. He went out of his way in making sure we were perfectly satisfied. Love are new Jeep.

5
★★★★★

We wish to express our sincere pleasure with Arthur. He was a delight, a very concerned person with our wishes and desires. He went out of his way in making sure we were perfectly satisfied. Love are new Jeep.

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When I purchased my Jeep Wrangler from Jason Cunningham I received the best pricing and service. Earnhardts is awesome and I am extremely satisfied with the care I received.

5
★★★★★

When I purchased my Jeep Wrangler from Jason Cunningham I received the best pricing and service. Earnhardts is awesome and I am extremely satisfied with the care I received.

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My car shopping experience at Earnhardt Chrysler Jeep Dodge was great. My salesman Chris Naylor was a big
help. He was very helpfull and found me the perfect vehicle
for my family.

5
★★★★★

My car shopping experience at Earnhardt Chrysler Jeep Dodge was great. My salesman Chris Naylor was a big
help. He was very helpfull and found me the perfect vehicle
for my family.

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1 out of 1 people found this review helpful.

.

I purchased a Dodge Ram truck at Earnhardt Dodge (i couldnt find the Dodge page). It was a great experience. Art Quezada helped me find a great truck with all of the options I wanted. I would recommend Earnhardt Dodge and Art, to anyone looking to purchase a truck.

5
★★★★★

I purchased a Dodge Ram truck at Earnhardt Dodge (i couldnt find the Dodge page). It was a great experience. Art Quezada helped me find a great truck with all of the options I wanted. I would recommend Earnhardt Dodge and Art, to anyone looking to purchase a truck.

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1 out of 1 people found this review helpful.

.

My Experience at Earnhardt Dodge was great.My salesman Chris Nayor was pleasant to work with he knew his product knowledge & helped me find the right vehicle for me. I would recommend him to anyone.

5
★★★★★

My Experience at Earnhardt Dodge was great.My salesman Chris Nayor was pleasant to work with he knew his product knowledge & helped me find the right vehicle for me. I would recommend him to anyone.

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1 out of 1 people found this review helpful.

.

I recently purchased a used 04 Dodge truck from Justin and he was very helpful through out the entire process. I got a great price for my trade in, and the entire process only took about 2 hours. Thanks Justin and everyone else who helped in my purchase. :)

5
★★★★★

I recently purchased a used 04 Dodge truck from Justin and he was very helpful through out the entire process. I got a great price for my trade in, and the entire process only took about 2 hours. Thanks Justin and everyone else who helped in my purchase. :)

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1 out of 1 people found this review helpful.

.

Earnhardt Chrysler Jeep was an alright dealership - the salespeople were not as high pressure as a lot of car dealerships. However, I was not, overall, impressed by our salespersons knowledge of the automobiles on the lot or of the financing. We seemed to be directed more at used (2005 model year) automobiles than the "new" 2005 models that were marked down to lower than the used car prices. Rode along with us on the test drive, but did not seem to pressure us too much.

3
★★★☆☆

Earnhardt Chrysler Jeep was an alright dealership - the salespeople were not as high pressure as a lot of car dealerships. However, I was not, overall, impressed by our salespersons knowledge of the automobiles on the lot or of the financing. We seemed to be directed more at used (2005 model year) automobiles than the "new" 2005 models that were marked down to lower than the used car prices. Rode along with us on the test drive, but did not seem to pressure us too much.

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1 out of 2 people found this review helpful.

.

Located on Country club in Gilbert. Great East Valley location. I bought my honda there years ago and had a great experience. The dealership is very large and the sales people are friendly and caring. they work with all types of credit also so that helps for those that are a bit credit challenged. The car buying experience is one that you always want to be good and Earnhardt Dodge does it.

4
★★★★☆

Located on Country club in Gilbert. Great East Valley location. I bought my honda there years ago and had a great experience. The dealership is very large and the sales people are friendly and caring. they work with all types of credit also so that helps for those that are a bit credit challenged. The car buying experience is one that you always want to be good and Earnhardt Dodge does it.

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1 out of 1 people found this review helpful.

More about Earnhardt Auto Body Shop

Earnhardt is a full service auto body shop. We have I-Car Gold Class technicians to provide expert service for unibody and frame repair, factory color paint match and finish and other collision related services. We will work with your insurance company to expedite the claim process and ensure quality repairs to yours and their satisfaction.

 

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