Sas Fabrics

★★★★☆
  • 5320 E Speedway Blvd

    Tucson, AZ 85712

    Map & Directions
  • 520-326-7252

About Sas Fabrics

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Hours
Tue-Sat 9:30am-5:30pm

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Sas must be an acronym for SAD ANGRY SERVICE. Just like kids are a "product of their environment", employees are a product of their employer.

1
★☆☆☆☆

Sas must be an acronym for SAD ANGRY SERVICE. Just like kids are a "product of their environment", employees are a product of their employer.

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The ONLY reason I even bothered to give this place 1 star was because of the prices. As far as customer service it really was BAD. I had about 8 bolts of fabric up on the counter and waited 15 minutes while the staff talked among

3
★★★★★

The ONLY reason I even bothered to give this place 1 star was because of the prices. As far as customer service it really was BAD. I had about 8 bolts of fabric up on the counter and waited 15 minutes while the staff talked among

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wow... First time I tried to GET IN, did not know this store at all, my family and I were told "WE'RE CLOSE" as soon as we steped in to the store. They close at 5:30, we were there at 5:20. We stood at the door for a few seconds and we heard a comment from one of the employees "I don't understand why people can't come in early"...I don't know, let's see, maybe because I'VE NEVER BEEN HERE BEFORE!!! An never will!!

1
★☆☆☆☆

wow... First time I tried to GET IN, did not know this store at all, my family and I were told "WE'RE CLOSE" as soon as we steped in to the store. They close at 5:30, we were there at 5:20. We stood at the door for a few seconds and we heard a comment from one of the employees "I don't understand why people can't come in early"...I don't know, let's see, maybe because I'VE NEVER BEEN HERE BEFORE!!! An never will!!

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I've been shopping here for years, for fabrics to decorate for themed New Year's Eve parties, for costume materials, and for ribbons for Maypoles. The staff have always been pleasant and helpful to me -- but when you see the mess some

3
★★★★★

I've been shopping here for years, for fabrics to decorate for themed New Year's Eve parties, for costume materials, and for ribbons for Maypoles. The staff have always been pleasant and helpful to me -- but when you see the mess some

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I love SAS! They say the people are rude, but I only find that at certain times. I have been shopping there for two years. The first time, I walked in and left because of the condition of the place and the service. However, I went back later because someone told me I could find the trim I wanted there. After continuously returning, I found that on certain days the ladies would not talk or help. After that I started observing the surroundings - and it was only because someone on a higher management level was there and did not want them servicing the customers - but to fold the material, clean up where customers had pulled fabric and made it mess - and to service the store not the customer.

The ladies are wonderful!!!!! When they are not being spied upon, you can ask them questions of where something might be located, or an alternative fabric to use. They are able to lead you right there, or assist you in locating it. I really end up spending more when they do that, because they are so wonderful - and have some great ideas. I am a commercial sewer - sew for resale. In most part - they are very knowledgeable.

Management has done wonders during the past year in arranging the store better and making it more desireable to shop. However, if it is hot day - stay away - you will get very-very hot!

All in all - it is a great place - lots to choose from - very reasonably priced - and has more than Jo-Ann's to choose from.

If you don't get assistance from the ladies - or they do not talk - it is not them - the spying eyes are watching. Come back another day - you will definitely see a difference and come back for more!

4
★★★★☆

I love SAS! They say the people are rude, but I only find that at certain times. I have been shopping there for two years. The first time, I walked in and left because of the condition of the place and the service. However, I went back later because someone told me I could find the trim I wanted there. After continuously returning, I found that on certain days the ladies would not talk or help. After that I started observing the surroundings - and it was only because someone on a higher management level was there and did not want them servicing the customers - but to fold the material, clean up where customers had pulled fabric and made it mess - and to service the store not the customer.

The ladies are wonderful!!!!! When they are not being spied upon, you can ask them questions of where something might be located, or an alternative fabric to use. They are able to lead you right there, or assist you in locating it. I really end up spending more when they do that, because they are so wonderful - and have some great ideas. I am a commercial sewer - sew for resale. In most part - they are very knowledgeable.

Management has done wonders during the past year in arranging the store better and making it more desireable to shop. However, if it is hot day - stay away - you will get very-very hot!

All in all - it is a great place - lots to choose from - very reasonably priced - and has more than Jo-Ann's to choose from.

If you don't get assistance from the ladies - or they do not talk - it is not them - the spying eyes are watching. Come back another day - you will definitely see a difference and come back for more!

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I went in to purchase a LOT of fabric. I wanted to talk to the manager to ask if I could get a bulk price. I never even got to ask anything. I introduced myself, put my hand out for a shake, and she scowled at me. I said, wow, you aren't

3
★★★★★

I went in to purchase a LOT of fabric. I wanted to talk to the manager to ask if I could get a bulk price. I never even got to ask anything. I introduced myself, put my hand out for a shake, and she scowled at me. I said, wow, you aren't

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I almost didn't visit this store after reading the reviews about bad customer service. I figured I have been to Hancock many of times and paid a good penny and received mean looks, bad cuts, and been ignored plenty of time so why not give

3
★★★★★

I almost didn't visit this store after reading the reviews about bad customer service. I figured I have been to Hancock many of times and paid a good penny and received mean looks, bad cuts, and been ignored plenty of time so why not give

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Was very nervous after reading reviws posted about this place. Was sent there by Tricia from Tombstome to buy fabric needed for my wedding as Tricia makes the clothes for rent in Tombstone and deals almost exclusively with this store. I was pleasently surprised by the staff and happy with choices.Previous reviews were about staff from 3 years ago and ALOT has changed according to them. Was helped even so far as staff offering to go in back and find more of fabric I needed. Definately WILL be back!!

5
★★★★★

Was very nervous after reading reviws posted about this place. Was sent there by Tricia from Tombstome to buy fabric needed for my wedding as Tricia makes the clothes for rent in Tombstone and deals almost exclusively with this store. I was pleasently surprised by the staff and happy with choices.Previous reviews were about staff from 3 years ago and ALOT has changed according to them. Was helped even so far as staff offering to go in back and find more of fabric I needed. Definately WILL be back!!

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I have been going to SAS in Arizona since 1968. I remember the first fabric I bought at the Phoenix store. About two months ago, I was being checked out by a salesgirl who was extremely bright (couldn't figure out what she was doing

3
★★★★★

I have been going to SAS in Arizona since 1968. I remember the first fabric I bought at the Phoenix store. About two months ago, I was being checked out by a salesgirl who was extremely bright (couldn't figure out what she was doing

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This store is not for shoppers that need someone to hold their hand while they shop. My daughter and I love to go on to SAS for the adventure. There is such an eclectic selection of fabrics and novelties, it is fun to go through and come up with ideas as you discover things. My daughter who is 8 begs me to take her there so that we can find stuff that piques her imagination. It is a very busy place and the ladies that work there are going non-stop. it is no wonder that they don't have patience for people who go in there looking to be coddled.

5
★★★★★

This store is not for shoppers that need someone to hold their hand while they shop. My daughter and I love to go on to SAS for the adventure. There is such an eclectic selection of fabrics and novelties, it is fun to go through and come up with ideas as you discover things. My daughter who is 8 begs me to take her there so that we can find stuff that piques her imagination. It is a very busy place and the ladies that work there are going non-stop. it is no wonder that they don't have patience for people who go in there looking to be coddled.

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The main thing that people do not understand about this store is that it is a DISCOUNT store. You pay for customer service at Joanns and Hancock Fabics, at SAS you do NOT. The employees are NOT paid to help shop, or cater to you. Sorry, but if you walk into a thrift store or to a yard sale, you're more than likely to be treated the same. If you want a deal, quit complaining. Oh, and if you ever meet the owner THEN you will see rude.

4
★★★★☆

The main thing that people do not understand about this store is that it is a DISCOUNT store. You pay for customer service at Joanns and Hancock Fabics, at SAS you do NOT. The employees are NOT paid to help shop, or cater to you. Sorry, but if you walk into a thrift store or to a yard sale, you're more than likely to be treated the same. If you want a deal, quit complaining. Oh, and if you ever meet the owner THEN you will see rude.

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I am looking to purchase material by the pound. I make rag rugs, and need it cut in rolls of 4 inches wide, any suggestions.
Thanks

3
★★★☆☆

I am looking to purchase material by the pound. I make rag rugs, and need it cut in rolls of 4 inches wide, any suggestions.
Thanks

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As a promise to my wife to "HELP OUT" by hosting my sister's baby shower, we stopped by this place to purchase materials needed to make party novelties. The customer service is the worst I've ever encountered in my life!! There is no arguement that the prices are dirt cheap but I guess all of the "sour puss" faces" you have to put up is how they weigh their scales. Visually, the place is a hot mess! As a man who knows little to nothing about the" arts and crafts dept" I DO however KNOW how NOT to treat people who keep your business alive. Ladies and Gents alike---stay at home!! Go somewwwhere else.

1
★☆☆☆☆

As a promise to my wife to "HELP OUT" by hosting my sister's baby shower, we stopped by this place to purchase materials needed to make party novelties. The customer service is the worst I've ever encountered in my life!! There is no arguement that the prices are dirt cheap but I guess all of the "sour puss" faces" you have to put up is how they weigh their scales. Visually, the place is a hot mess! As a man who knows little to nothing about the" arts and crafts dept" I DO however KNOW how NOT to treat people who keep your business alive. Ladies and Gents alike---stay at home!! Go somewwwhere else.

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I went to shop there yesterday and they were locking the doors. No sorry come back soo; no smiles.. I am pretty glad I did not get to go in. Seriously how does a buisiness survive with treating potential customers like this. Back to Joannes for me.. I am a bit old school but I still think being nice and helpful to customers is essential.

1
★☆☆☆☆

I went to shop there yesterday and they were locking the doors. No sorry come back soo; no smiles.. I am pretty glad I did not get to go in. Seriously how does a buisiness survive with treating potential customers like this. Back to Joannes for me.. I am a bit old school but I still think being nice and helpful to customers is essential.

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I have been in the store when staff was rude, but we all have bad days! I have been in the store many more timeswhen the staff was very helpful and pleasant. There are great deals to be found...you just have to look, what fun!

5
★★★★★

I have been in the store when staff was rude, but we all have bad days! I have been in the store many more timeswhen the staff was very helpful and pleasant. There are great deals to be found...you just have to look, what fun!

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There is absolutely no reason to get your nerves raked over for some fabric and trims like this place will.

I love th fabric selection here, but customer service is a HUGE factor for me. I only go if I need novelty fabric I can't find elsewhere.

This place could use some serious boot camp style traning in customer service. The employees seem like they hate their jobs, and pass that misery on to their customers. They regularly ignore customers. I have yet to go in there an not have at least one customer make the complaint about their selective customer service practices.

On one ocasion, I was paying for my items, the woman working the register looked at me like I was something she scraped off her shoe. HORRIBLE customer service. Other customers were complaining about similar experiences on their way to their cars.

1
★☆☆☆☆

There is absolutely no reason to get your nerves raked over for some fabric and trims like this place will.

I love th fabric selection here, but customer service is a HUGE factor for me. I only go if I need novelty fabric I can't find elsewhere.

This place could use some serious boot camp style traning in customer service. The employees seem like they hate their jobs, and pass that misery on to their customers. They regularly ignore customers. I have yet to go in there an not have at least one customer make the complaint about their selective customer service practices.

On one ocasion, I was paying for my items, the woman working the register looked at me like I was something she scraped off her shoe. HORRIBLE customer service. Other customers were complaining about similar experiences on their way to their cars.

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My return business factor is customer service, and this palce could use some. They ignore people on a regular basis, and when they do acknowledge your presence you can expect a sour look.

I was behind a woman that asked if they had a particular fabric for sale, the look she got would make ice melt! Like she was asking for something out of the ordinary! It's a freaking messy fabric store, they should expect questions like that!

The employees look miserable in general, like they hate having to help people. They don't wear name tags, so you don't know who works there until they walk behind the counter.

As far as the fabric goes they do have a huge selection of novelty fabrics and trims. I only go to buy stuff I can't get from other places. There are so many other fabric stores around, it's just not worth the aggrivation if you can find what you need somewhere else.

0
★☆☆☆☆

My return business factor is customer service, and this palce could use some. They ignore people on a regular basis, and when they do acknowledge your presence you can expect a sour look.

I was behind a woman that asked if they had a particular fabric for sale, the look she got would make ice melt! Like she was asking for something out of the ordinary! It's a freaking messy fabric store, they should expect questions like that!

The employees look miserable in general, like they hate having to help people. They don't wear name tags, so you don't know who works there until they walk behind the counter.

As far as the fabric goes they do have a huge selection of novelty fabrics and trims. I only go to buy stuff I can't get from other places. There are so many other fabric stores around, it's just not worth the aggrivation if you can find what you need somewhere else.

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I've been shopping there for over 20 years now! They ALWAYS have something I can use. The staff has NEVER been rude to me and know me by name! Always a pleasure to shop there!

5
★★★★★

I've been shopping there for over 20 years now! They ALWAYS have something I can use. The staff has NEVER been rude to me and know me by name! Always a pleasure to shop there!

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Sas Fabrics By The Pound is a place to go for no doubt, a good deal on many things! Sadly the employees are rude A "real" manager needs to address it's employees on these very obvious issues. Perhaps some classes on good customer skills would be ideal. I am the daughter of a very well known and reputable tailor. My father for as passionate and zealous he is about his work, has always remained humble and loyal to any new &/or returning customers.

1
★☆☆☆☆

Sas Fabrics By The Pound is a place to go for no doubt, a good deal on many things! Sadly the employees are rude A "real" manager needs to address it's employees on these very obvious issues. Perhaps some classes on good customer skills would be ideal. I am the daughter of a very well known and reputable tailor. My father for as passionate and zealous he is about his work, has always remained humble and loyal to any new &/or returning customers.

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1 out of 2 people found this review helpful.

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Fantastic store to purchase fabric for small and large projects. Quality fabric can be found at a fraction of the cost. You have to dig and search and may have to purchase fabric in two cuts but definitely worth the time. Go when you have time to search through the bundles - don't be reluctant to scrounge to the bottom of the heaps - definitely "Good Stuff"!

2
★★★★★

Fantastic store to purchase fabric for small and large projects. Quality fabric can be found at a fraction of the cost. You have to dig and search and may have to purchase fabric in two cuts but definitely worth the time. Go when you have time to search through the bundles - don't be reluctant to scrounge to the bottom of the heaps - definitely "Good Stuff"!

Pros: Great Deals

Cons: Crowded store

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I agree with the other post. They are extremely rude!!! Really awful! I'm glad other people see it.
They do have good prices, though. I give an extra star for that.

2
★★☆☆☆

I agree with the other post. They are extremely rude!!! Really awful! I'm glad other people see it.
They do have good prices, though. I give an extra star for that.

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1 out of 2 people found this review helpful.

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Customer service is horrible! They turn off the lights 15min before close and therefore you have to finish in the dark! Also, some of the ladies are really rude and cranky! I am a business owner and if they worked for me, I would fire them for poor customer service and closing early! The prices are good, but don't waste your time with the people. You will leave thinking 'that was rude'.

1
★☆☆☆☆

Customer service is horrible! They turn off the lights 15min before close and therefore you have to finish in the dark! Also, some of the ladies are really rude and cranky! I am a business owner and if they worked for me, I would fire them for poor customer service and closing early! The prices are good, but don't waste your time with the people. You will leave thinking 'that was rude'.

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1 out of 2 people found this review helpful.

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If you have some time to look through fabric and don't mind the place being a bit "messy" compared to your regular "retail" fabric store look here...they have great fabric at a good price and lots of notions and buttons too.

4
★★★★☆

If you have some time to look through fabric and don't mind the place being a bit "messy" compared to your regular "retail" fabric store look here...they have great fabric at a good price and lots of notions and buttons too.

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1 out of 1 people found this review helpful.

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SAS is a paradise for people who enjoying shopping as an activity. The store is crammed to the brim with fabric, but the stock changes frequently.

The items are almost always a reasonable or good price, but sometimes you'll find a really good steal, if you're willing to look.

5
★★★★★

SAS is a paradise for people who enjoying shopping as an activity. The store is crammed to the brim with fabric, but the stock changes frequently.

The items are almost always a reasonable or good price, but sometimes you'll find a really good steal, if you're willing to look.

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1 out of 1 people found this review helpful.

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SAS is one of those places where you have to be prepared to dig to find the fabric you want. They have tons of stuff and great prices but it is a crowded and cramped store. They have lots of supplies and notions and great prices. The staff are friendly and they let you dig around to find exactly what you need.

4
★★★★☆

SAS is one of those places where you have to be prepared to dig to find the fabric you want. They have tons of stuff and great prices but it is a crowded and cramped store. They have lots of supplies and notions and great prices. The staff are friendly and they let you dig around to find exactly what you need.

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1 out of 1 people found this review helpful.

 

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