Moon Valley Nursery Inc

moon valley nurseries are bait and switch when it comes to their bogus warranty..its always the buyers fault so buyer be ware..I spent $5000 on 7 trees and 3 died despite the fact that I have a huge water supply the other 4 trees are awesome so the fact that I had 3 bad trees was not my fault but MOON will not replace them..see ya in court

Posted 09/13/09 | Report Abuse

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James at the Thunderbird store was great. He was very polite friendly and professional. The shrubs there were super cheap. Go see him for yourself.

Posted 09/09/09 | Report Abuse

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Went to Moon Valley amd purchased trees and shrubs on Tuesday. Tuesday got bad news and needed a refund. Went to moon valley Wednesday
said it would be done on friday and I would be charged 15%. Still waiting for my refund 2 weeks later. This is rediculous, you would think a major company in Phoenix could work faster. The staff at the nursery were good and very proffessional.

Posted 09/04/09 | Report Abuse

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Let me start by saying that I would have given Moon Valley 5 stars right after they planted the tree. You may notice all the good reviews are always given at this point. But after 9 months, the guarantees prove bogus. The upfront sales is excellent with all the promises and guarantees -- they get your money up front. Highly overpriced, but you believe you're getting a guarantee. When the tree never grows (and we did everything exactly as instructed) not a leaf opened. It looked the same after 6 months as the day it was planted. We have pictures. but now dead and dried up. We thought "It was a fluke - we'll get a new tree". Had to call four times and set up appts for the assessor to come. Ridiculous excuses each time they didn't show. They're either idiots or they have some kind of line scripted. After three months of back and forth, the guy finally showed up. He claims there is life in the heart. It might sprout. We didn't pay for a sprout!!!! Beware Moon Valley. There are lots of great nurseries in the Valley.

Posted 09/02/08 | Report Abuse

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Thanks to Moon Valley Nursery, my yard now looks great! This nursery offers a huge variety of trees all desert compatible. They offer designs or work with you on the best tree(s) for your home or business. The staff was very helpful & knowledgeable. I suggest you go check them out!

Posted 01/25/06 | Report Abuse

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A gift certificate we rcvd for our house warming was what brought us here. We did not know anything about trees at all. We were looking for a citrus tree. The staff here was knowledgable and patient, and explained the differences between any of them we asked about. We finally chose one, and they delivered it, on time and in great condition.

Posted 11/09/05 | Report Abuse

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This is a very large nursery with quite a selection of plants,trees, and so many flowers to choose from.It has been here for a long time and is almost considered a landmark in the north Phoenix area.They have a knowledgeable and helpful staff to assist you with all of your plant needs.They also have a beautiful light display during the Christmas holiday season.

Posted 07/27/05 | Report Abuse

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