Mercedes-Benz of Tucson

★★★★★
The Mercedes-Benz name represents vehicles on the forefront of innovation in design, technology and styling. Mercedes-Benz of Tucson is proud to offer this iconic brand for customers in Southern Arizona. We are located at 6350 E Grant Rd, in Tucson, AZ. Whether purchasing the Mercedes-Benz GLC-Class SUV or our brand-defining Mercedes-Benz S-Class, our professional staff understands the needs and lifestyles of luxury car buyers. We at Mercedes-Benz of Tucson know your time is valuable and can help turn your dream of owning a precision, luxury vehicle into a reality quickly and without inconvenience.
  • 6350 E Grant Rd

    Tucson, AZ 85715

    Map & Directions
  • 520-886-1311

5 51
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While Having to replace a major transmission component and a fuel tank does not speak well for an E350 with less than 60K, your company warranteed half the cost. I appreciate what Steve and Scott did for me. Your Thomas has also been a

3
★★★★★

While Having to replace a major transmission component and a fuel tank does not speak well for an E350 with less than 60K, your company warranteed half the cost. I appreciate what Steve and Scott did for me. Your Thomas has also been a

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I was treated great by all employees. Stacy made special arrangements for me to have my car towed in after-hours and she had a Loaner Car waiting.
Rich VanSickle kept me informed on my service and had the car running the same

3
★★★★★

I was treated great by all employees. Stacy made special arrangements for me to have my car towed in after-hours and she had a Loaner Car waiting.
Rich VanSickle kept me informed on my service and had the car running the same

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Evan is a great asset to your agency. I have been working with him for 7 years and have always found him to be personable, friendly and most importantly efficient. Mercedes-Benz of Tucson has a real gem in Evan. Also, Stephan is another

3
★★★★★

Evan is a great asset to your agency. I have been working with him for 7 years and have always found him to be personable, friendly and most importantly efficient. Mercedes-Benz of Tucson has a real gem in Evan. Also, Stephan is another

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Gentlemen, all.

As well, each has been knowledgeable, efficient, effective, considerate.

Attitude begins at the top with the leadership of the manager. I expected integrity and courtesy in character and business matters; I wanted respect

3
★★★★★

Gentlemen, all.

As well, each has been knowledgeable, efficient, effective, considerate.

Attitude begins at the top with the leadership of the manager. I expected integrity and courtesy in character and business matters; I wanted respect

.

The service was done in a timely manner. Rich my service advisor took the time to explain the services that were needed for my vehicle. I was able to get a loaner car while my car was being serviced which was very important. The dealership

3
★★★★★

The service was done in a timely manner. Rich my service advisor took the time to explain the services that were needed for my vehicle. I was able to get a loaner car while my car was being serviced which was very important. The dealership

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The sales and service teams have all been exceptional. Always cater to my needs with quick and accurate information. From minor problems that they have fixed on the spot to "extra" services offered after my purchase. Especially love the

3
★★★★★

The sales and service teams have all been exceptional. Always cater to my needs with quick and accurate information. From minor problems that they have fixed on the spot to "extra" services offered after my purchase. Especially love the

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We took the car to Chapman Mercedes and talked to Jeremy. After they looked at it they called and said there was no previous repair done on the tire. Jeremy had the flat fixed for free and replaced a burnt out brake light at no charge.

3
★★★★★

We took the car to Chapman Mercedes and talked to Jeremy. After they looked at it they called and said there was no previous repair done on the tire. Jeremy had the flat fixed for free and replaced a burnt out brake light at no charge.

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The service at your dealership has always been very good. I like having Evan as my service advisor. Everyone with whom I've come in contact has been polite and helpful. I certainly do recommend your dealership, and appreciate the wonderful

3
★★★★★

The service at your dealership has always been very good. I like having Evan as my service advisor. Everyone with whom I've come in contact has been polite and helpful. I certainly do recommend your dealership, and appreciate the wonderful

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The best experience by far of purchasing an automobile.

John was very curtious, professional, timely, suggestive, thoughtful, engaging, and made sure that no time was wasted waiting at the dealership.

Jason was exceptional as well. He

3
★★★★★

The best experience by far of purchasing an automobile.

John was very curtious, professional, timely, suggestive, thoughtful, engaging, and made sure that no time was wasted waiting at the dealership.

Jason was exceptional as well. He

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I've been driving MB for over 25 years and this is one of the best dealerships I've been to. Mr. Schumaker explained all of the details of my service and went above and beyond taking care of me and my vehicle. He got me a loaner and the

3
★★★★★

I've been driving MB for over 25 years and this is one of the best dealerships I've been to. Mr. Schumaker explained all of the details of my service and went above and beyond taking care of me and my vehicle. He got me a loaner and the

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Rich and Eric were very courteous and professional in both setting up the appointments, providing a loaner vehicle, and following through on finding the rattles and vibration noise I have been having with the vehicle. We are hoping that

3
★★★★★

Rich and Eric were very courteous and professional in both setting up the appointments, providing a loaner vehicle, and following through on finding the rattles and vibration noise I have been having with the vehicle. We are hoping that

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Kudos to you folks for employing Mr. Gates. From our initial introduction to the recent delivery of our vehicle, Jason was nothing less than a consummate professional representing a product we have grown to love. His product knowledge, his

3
★★★★★

Kudos to you folks for employing Mr. Gates. From our initial introduction to the recent delivery of our vehicle, Jason was nothing less than a consummate professional representing a product we have grown to love. His product knowledge, his

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Jason was very helpful the first day I looked at the new car, and explained all of my options related to the end of my old lease. We looked at another lease, the purchase options on my old lease, and a possible lease or purchase on a new

3
★★★★★

Jason was very helpful the first day I looked at the new car, and explained all of my options related to the end of my old lease. We looked at another lease, the purchase options on my old lease, and a possible lease or purchase on a new

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As always, Rich has done an exceptional job in caring for not only my needs as a customer, but my car as well. It's a pleasure to have someone as wonderful as Rich to work with. Everything is always so seamless from the time I call to

3
★★★★★

As always, Rich has done an exceptional job in caring for not only my needs as a customer, but my car as well. It's a pleasure to have someone as wonderful as Rich to work with. Everything is always so seamless from the time I call to

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First Mercedes, definitely not the last! Great car, great service, great value! Already received many nods of approval from co-workers, etc. Thank you very much to everyone at Mercedes of Tucson; Allen, Carlos, and Chris

3
★★★★★

First Mercedes, definitely not the last! Great car, great service, great value! Already received many nods of approval from co-workers, etc. Thank you very much to everyone at Mercedes of Tucson; Allen, Carlos, and Chris

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Your service department is great. Exceptional customer service.

3
★★★★★

Your service department is great. Exceptional customer service.

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I have always been pleased with this dealership. They have taken care of all my needs for my vehicle. I have been treated in a very professional and courteous manner.My Service advisor Evan Stark knows me and my car and is very

3
★★★★★

I have always been pleased with this dealership. They have taken care of all my needs for my vehicle. I have been treated in a very professional and courteous manner.My Service advisor Evan Stark knows me and my car and is very

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Rich V S is my Service Advisor; Rich does an outstanding job to ensure my overall satisfaction. I believe he possess the skills and talents that enriches a positive experience, and also underlines the loyalty felt when I'm looking for a

3
★★★★★

Rich V S is my Service Advisor; Rich does an outstanding job to ensure my overall satisfaction. I believe he possess the skills and talents that enriches a positive experience, and also underlines the loyalty felt when I'm looking for a

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Rick Van Sickle is truly a great asset for your firm. He is always very helpful and a fine gentleman.

3
★★★★★

Rick Van Sickle is truly a great asset for your firm. He is always very helpful and a fine gentleman.

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My sales rep was courteous, knowledgable and flexible. Overall, a very positive experience and one that i will recommend to my friend and colleagues.

3
★★★★★

My sales rep was courteous, knowledgable and flexible. Overall, a very positive experience and one that i will recommend to my friend and colleagues.

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This is my 5th Mercedes-Benz 2nd from Dale he is an outstanding sales person and I will be purchasing my future cars from Dale and the Tucson Mercedes-Benz Angela W.

3
★★★★★

This is my 5th Mercedes-Benz 2nd from Dale he is an outstanding sales person and I will be purchasing my future cars from Dale and the Tucson Mercedes-Benz Angela W.

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Best car buying experience I have had. All sales personnel knew their product, were courteous and friendly, were genuinely proud of the product they were selling and no one pressured me during the entire experience, including the finance

3
★★★★★

Best car buying experience I have had. All sales personnel knew their product, were courteous and friendly, were genuinely proud of the product they were selling and no one pressured me during the entire experience, including the finance

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Our overall experience dealing with the team of workers at the Chapman Mercedes Benz in Tucson has been a very pleasant one. We hope this relationship will continue if we need their assistance in the future. Kevin Duenwald - Internet Sales

3
★★★★★

Our overall experience dealing with the team of workers at the Chapman Mercedes Benz in Tucson has been a very pleasant one. We hope this relationship will continue if we need their assistance in the future. Kevin Duenwald - Internet Sales

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Over all it was a painless and wonderful experience. I will be back for my next mercedes purchase, and i will recommend it to all my friends and family

3
★★★★★

Over all it was a painless and wonderful experience. I will be back for my next mercedes purchase, and i will recommend it to all my friends and family

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John Hornbeck is the "BEST"!!! I have been doing business with John for approximately 25 years and would never consider purchasing a vehicle from anyone else. As a matter of fact, I have sent al least 25 of my friends to him as well. I

3
★★★★★

John Hornbeck is the "BEST"!!! I have been doing business with John for approximately 25 years and would never consider purchasing a vehicle from anyone else. As a matter of fact, I have sent al least 25 of my friends to him as well. I

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I was quite impressed with the unpretentious attitude of the employees and the friendliness--but most importantly, the professionalism, knowledge of the varied products (and features), helpfulness--and the ease with which I was able to procure an automobile. The car itself is amazing in every way (C300W; 2010)

2
★★★★★

I was quite impressed with the unpretentious attitude of the employees and the friendliness--but most importantly, the professionalism, knowledge of the varied products (and features), helpfulness--and the ease with which I was able to procure an automobile. The car itself is amazing in every way (C300W; 2010)

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I have always been pleased with this dealership. They have taken care of all my needs for my vehicle. I have been treated in a very professional and courteous manner.My Service advisor Evan Stark knows me and my car and is very conscientious in making sure that I have a loaner vehicle and my work is completed on time and correctly.I thank him and Kenny the mechanic for a job well done. I will continue to bring my vehicle and will, should I have a need in the future buy any new vehicle from this dealership.

2
★★★★★

I have always been pleased with this dealership. They have taken care of all my needs for my vehicle. I have been treated in a very professional and courteous manner.My Service advisor Evan Stark knows me and my car and is very conscientious in making sure that I have a loaner vehicle and my work is completed on time and correctly.I thank him and Kenny the mechanic for a job well done. I will continue to bring my vehicle and will, should I have a need in the future buy any new vehicle from this dealership.

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Outstanding dealership. I was a walk-in travelling through and was treated as if I were a local. Thanks for getting me back on the rode.

2
★★★★★

Outstanding dealership. I was a walk-in travelling through and was treated as if I were a local. Thanks for getting me back on the rode.

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I have always been pleased with this dealership. They have taken care of all my needs for my vehicle. I have been treated in a very professional and courteous manner.My Service advisor Evan Stark knows me and my car and is very conscientious in making sure that I have a loaner vehicle and my work is completed on time and correctly.I thank him and Kenny the mechanic for a job well done. I will continue to bring my vehicle and will, should I have a need in the future buy any new vehicle from this dealership.

2
★★★★★

I have always been pleased with this dealership. They have taken care of all my needs for my vehicle. I have been treated in a very professional and courteous manner.My Service advisor Evan Stark knows me and my car and is very conscientious in making sure that I have a loaner vehicle and my work is completed on time and correctly.I thank him and Kenny the mechanic for a job well done. I will continue to bring my vehicle and will, should I have a need in the future buy any new vehicle from this dealership.

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As usual everything was done right and on time thanks to our Service Advisor Jason Cowdry. Great service.

2
★★★★★

As usual everything was done right and on time thanks to our Service Advisor Jason Cowdry. Great service.

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I called for an impromptu appt and they had me in, in an hour. In spite of a very busy day at your service dept, they repaired and washed the car and had me out by around noon. This is why I will drive from La Mesa, past the other MB dealers for service. Your team is fantastic!

2
★★★★★

I called for an impromptu appt and they had me in, in an hour. In spite of a very busy day at your service dept, they repaired and washed the car and had me out by around noon. This is why I will drive from La Mesa, past the other MB dealers for service. Your team is fantastic!

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Rich Van Sickle, service advisor does a great job and is always upbeat and helpful. Whatever questions I have about current vehicle or advice about future vehicles I get an answer I can rely on.

2
★★★★★

Rich Van Sickle, service advisor does a great job and is always upbeat and helpful. Whatever questions I have about current vehicle or advice about future vehicles I get an answer I can rely on.

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Just wished I would have visited the dealership sooner. Can't wait to buy another vehicle from you guys. Thank you for the best car shopping experience.

2
★★★★★

Just wished I would have visited the dealership sooner. Can't wait to buy another vehicle from you guys. Thank you for the best car shopping experience.

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I was amazed at the outstanding customer service shown me by all the employees.

2
★★★★★

I was amazed at the outstanding customer service shown me by all the employees.

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Everything was great about the delivery and interaction with the sales associate.

2
★★★★★

Everything was great about the delivery and interaction with the sales associate.

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I have done business with Mercedes for 20 years and have been in contact with many Service Advisors but none as knowledgeable or helpful as Jason Cowdry. Not only does he explain things in a non-technical manner but is very patient with customers. I give him a 10 every time we come in, He is the reason why with even a routine oil change the car comes

2
★★★★★

I have done business with Mercedes for 20 years and have been in contact with many Service Advisors but none as knowledgeable or helpful as Jason Cowdry. Not only does he explain things in a non-technical manner but is very patient with customers. I give him a 10 every time we come in, He is the reason why with even a routine oil change the car comes

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It is nice to be treated as a customer that you want to keep.

2
★★★★★

It is nice to be treated as a customer that you want to keep.

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VERY COURTEOUS - ENTIRE STAFF

2
★★★★★

VERY COURTEOUS - ENTIRE STAFF

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very happy with htis vehicle and with Jason

2
★★★★★

very happy with htis vehicle and with Jason

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Special thanks to Scott Perkins and Richard Van Sickle for their advice, direction and coordination for arranging a seamless transition of our vehicle to the most convenient Mercedes repair facility. Also a very appreciative big THANK YOU to Ms. Jonnie Fairchild (Chapman Collision Center East), for the professional coordination in arranging the repair of our vehicle with our auto insurance company.

2
★★★★★

Special thanks to Scott Perkins and Richard Van Sickle for their advice, direction and coordination for arranging a seamless transition of our vehicle to the most convenient Mercedes repair facility. Also a very appreciative big THANK YOU to Ms. Jonnie Fairchild (Chapman Collision Center East), for the professional coordination in arranging the repair of our vehicle with our auto insurance company.

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I have been with Rich Van Sickle for over 10 years, His service has always been superior and the quality that we expect. He is a tremendous asset to your organization. Chapman Mercedes Benz, Tucson Arizona.

2
★★★★★

I have been with Rich Van Sickle for over 10 years, His service has always been superior and the quality that we expect. He is a tremendous asset to your organization. Chapman Mercedes Benz, Tucson Arizona.

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Excellent Service Experience

2
★★★★★

Excellent Service Experience

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A true example for other corporations to follow. THANK YOU!!!

2
★★★★★

A true example for other corporations to follow. THANK YOU!!!

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The entire experience was terrific - I have told everyone about the 1st class service I received!! This is the first Mercedes - Benz I have owned from a Tucson dealer (previously I lived in Scottsdale) - Be proud of your work and keep it up!!

2
★★★★★

The entire experience was terrific - I have told everyone about the 1st class service I received!! This is the first Mercedes - Benz I have owned from a Tucson dealer (previously I lived in Scottsdale) - Be proud of your work and keep it up!!

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I was delighted with the service, the courtesy and the results

2
★★★★★

I was delighted with the service, the courtesy and the results

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just wished i would have visited the dealership sooner. Can't wait to buy another vehicle from you guys. Thank you for the best car shopping experience.

2
★★★★★

just wished i would have visited the dealership sooner. Can't wait to buy another vehicle from you guys. Thank you for the best car shopping experience.

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I have no unresolved questions. Jason Cowdry and Harry are exemplary models of customer service

2
★★★★★

I have no unresolved questions. Jason Cowdry and Harry are exemplary models of customer service

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We truly enjoyed our sales experience with Kevin Duenwald! He is very personable, intelligent and professional!

2
★★★★★

We truly enjoyed our sales experience with Kevin Duenwald! He is very personable, intelligent and professional!

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Rich is a five star guy

2
★★★★★

Rich is a five star guy

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A great/professional organization

2
★★★★★

A great/professional organization

 

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