Firestone Complete Auto Care

★★★★☆
  • 9396 N 90th St

    Scottsdale, AZ 85258

    Map & Directions
  • 480-900-3758

Automotive

Automotive
More choices in Scottsdale:
Resultset_next

Pep Boys

1215 N Scottsdale Rd Scottsdale, AZ

Resultset_next

Ketchum's Automotive & Tire Company

8900 E San Victor Dr Scottsdale, AZ

3.7143 7
Hi! Sign in to let us know how Firestone Complete Auto Care was?
Write a Review
.

This woman with her woe story is ridiculous. If you think a dealer isn't going to give you a 'pre-packaged' service option and charge the earth for it, you are going to get what you deserve. And if you have bypassed a small business mechanic you could have been referred to by a friend over Fletchers or any other franchise repair shop, you are stupid. Fletchers are good for tires. But I'd never use them for anything needing more than a cursory or standard fix. For that I have a professional mechanic that I know and trust. You should find someone like that, or be a victim to dealerships or franchises forever more. Nuff said.

3
★★★☆☆

This woman with her woe story is ridiculous. If you think a dealer isn't going to give you a 'pre-packaged' service option and charge the earth for it, you are going to get what you deserve. And if you have bypassed a small business mechanic you could have been referred to by a friend over Fletchers or any other franchise repair shop, you are stupid. Fletchers are good for tires. But I'd never use them for anything needing more than a cursory or standard fix. For that I have a professional mechanic that I know and trust. You should find someone like that, or be a victim to dealerships or franchises forever more. Nuff said.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Please watch out for this company. I feel I was taken advantage as a woman. I had brought my car into Fletchers 4 times and every time it was something else. They didn't even do a test drive the first time, because they said there was construction and didn't want to bother with it. WHAT? Are you kidding me, I got into the car and the noise was still there. I asked them, well did you even start up the car? You would have heard it. I spent over $800 with the problem not resolved. I brought my car into the dealership and they fixed the only problem it had and told me the other things Fletchers stated needed to be repaired did NOT. I have not had ANY problems with my car since. THANK GOD! The dealership may be more expensive, but they always get it done proper and NEVER have done me wrong. Corporate promised to make it right and NEVER did. Than lied to me when I called them back. This place is def a scam. BE WARE! Please take my advice. I have heard this from other people I know, after the fact unfortunately. Fletchers in Scottsdale off 90th, but the Corporate is the same for all. SO BE WARE! Trying to save a buck isn't always the cheapest! OR the right thing to do.

1
★☆☆☆☆

Please watch out for this company. I feel I was taken advantage as a woman. I had brought my car into Fletchers 4 times and every time it was something else. They didn't even do a test drive the first time, because they said there was construction and didn't want to bother with it. WHAT? Are you kidding me, I got into the car and the noise was still there. I asked them, well did you even start up the car? You would have heard it. I spent over $800 with the problem not resolved. I brought my car into the dealership and they fixed the only problem it had and told me the other things Fletchers stated needed to be repaired did NOT. I have not had ANY problems with my car since. THANK GOD! The dealership may be more expensive, but they always get it done proper and NEVER have done me wrong. Corporate promised to make it right and NEVER did. Than lied to me when I called them back. This place is def a scam. BE WARE! Please take my advice. I have heard this from other people I know, after the fact unfortunately. Fletchers in Scottsdale off 90th, but the Corporate is the same for all. SO BE WARE! Trying to save a buck isn't always the cheapest! OR the right thing to do.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had to replace all 4 tires on an 2003 Infiniti I35 and after a lot of
research (I was on a budget and still wanted decent rubber) they
recommended some Capitol Sports.
The out-the-door price was as advertised, and they saved me some serious money, as well as seeing that I got tires that were a lot of
bang for the buck. They handle well and have a decent ride.
Mind you, I have spent big bucks in the past for performance tires so I do have a frame of reference.
Then I recently had the rear brakes done, and they were reasonable and used OE ceramic pads - they are silent and no issues - unlike a lot of brake scams you see advertised. They only did what was needed, and did it right - very refreshing.
Overall they are very good to work with, and seem to care.
There is usually a long wait, so figure that in - but it's worth it.
Nice people.

5
★★★★★

I had to replace all 4 tires on an 2003 Infiniti I35 and after a lot of
research (I was on a budget and still wanted decent rubber) they
recommended some Capitol Sports.
The out-the-door price was as advertised, and they saved me some serious money, as well as seeing that I got tires that were a lot of
bang for the buck. They handle well and have a decent ride.
Mind you, I have spent big bucks in the past for performance tires so I do have a frame of reference.
Then I recently had the rear brakes done, and they were reasonable and used OE ceramic pads - they are silent and no issues - unlike a lot of brake scams you see advertised. They only did what was needed, and did it right - very refreshing.
Overall they are very good to work with, and seem to care.
There is usually a long wait, so figure that in - but it's worth it.
Nice people.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Fletchers is always sending coupons in the mail, so that is why I started going to them. They are close to the green belt, so I throw my bike in the car and and take a bike ride to the Mustang library while I wait. They are usually done before I even come back from my bike ride and they call on my cell phone to let me know when they are done. The coupons make it the cheapest place that I have found for car work.

PROS: Great prices and it's on the greenbelt
CONS: None.

5
★★★★★

Fletchers is always sending coupons in the mail, so that is why I started going to them. They are close to the green belt, so I throw my bike in the car and and take a bike ride to the Mustang library while I wait. They are usually done before I even come back from my bike ride and they call on my cell phone to let me know when they are done. The coupons make it the cheapest place that I have found for car work.

PROS: Great prices and it's on the greenbelt
CONS: None.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I know nothing about cars - but I felt like a dealership that I was going to was constantly finding things to charge me for. So I switched to Fletchers. I've used them for 2 years now and have been very happy. They haven't found anything wrong with my car for 2 years AND they always have coupons for oil changes that come to about $17 with tax and fees.

I definitely recommend this place and don't forget to check the ads in your mail for their coupons.

PS - They told me that Thursdays are their least-busy days.

4
★★★★☆

I know nothing about cars - but I felt like a dealership that I was going to was constantly finding things to charge me for. So I switched to Fletchers. I've used them for 2 years now and have been very happy. They haven't found anything wrong with my car for 2 years AND they always have coupons for oil changes that come to about $17 with tax and fees.

I definitely recommend this place and don't forget to check the ads in your mail for their coupons.

PS - They told me that Thursdays are their least-busy days.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been using Fletcher's for 3 years now. I've been very happy that they haven't tried to get me to do any major repairs and that the oil changes that I get are reasonably priced. I definitely recommend this place over the dealers on Frank Lloyd Wright.

PROS: Cheap prices and honest service
CONS: none

4
★★★★☆

I have been using Fletcher's for 3 years now. I've been very happy that they haven't tried to get me to do any major repairs and that the oil changes that I get are reasonably priced. I definitely recommend this place over the dealers on Frank Lloyd Wright.

PROS: Cheap prices and honest service
CONS: none

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been very satisfied taking my car here for routine oil changes. I have never had a problem with their service, although sometimes the wait is longer than expected. But overall they are a good company.

4
★★★★☆

I have been very satisfied taking my car here for routine oil changes. I have never had a problem with their service, although sometimes the wait is longer than expected. But overall they are a good company.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Firestone Complete Auto Care, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review