Superstition Plumbing & Leak

★★★★★
"Considerate Plumbers. Considerate Service. Consider it done!" Phoenix Metro's Residential & Commercial Plumbing Experts.
  • 3734 E. Enid Circle

    Mesa, AZ 85206

    Map & Directions
  • 480-833-3112

4.5 6
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You can read all of our reviews here: http://www.customerlobby.com/reviews/4435/superstition-plumbing/\r

3
★★★★★

You can read all of our reviews here: http://www.customerlobby.com/reviews/4435/superstition-plumbing/\r

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I called on a Saturday for my leaky pipe which was leaking into the 1st story. They were out in about an hour with amazing service and a fast fix. I highly recommend their company for all of your plumbing problems.

5
★★★★★

I called on a Saturday for my leaky pipe which was leaking into the 1st story. They were out in about an hour with amazing service and a fast fix. I highly recommend their company for all of your plumbing problems.

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Business Response:

Thank you Jennifer for taking the time to let us know how we did. We love hearing from our customers and we appreciate your trust. It was a pleasure to serve you!
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Family owned and operated full service plumbing and rooter service. Great work, friendly technicians at reasonable prices. Very knowledgeable and efficient. Superstition is at the top of my list to call for plumbing projects requiring a professional.

4
★★★★☆

Family owned and operated full service plumbing and rooter service. Great work, friendly technicians at reasonable prices. Very knowledgeable and efficient. Superstition is at the top of my list to call for plumbing projects requiring a professional.

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Business Response:

Thanks Deborah! We are so glad that you let us know how we did. It means so much to know you were happy with our services. We look forward to working with you in the future!
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We not only had to have our plumbing fixed, but because we don't know all that most homeowners know about plumbing it was very nice to have the plumber explain to us all of what was going on, how it happens, and what our options were. He gave us options for several things and we were able to make the choice.

Top quality and great service. They showed up very professional, keep things very clean, they were very open & up front about costs and are willing to do what you need them to do. They even took my garbage out for me! How refreshing!

I have used them several times and it's always been an experience I know I can trust.

5
★★★★★

We not only had to have our plumbing fixed, but because we don't know all that most homeowners know about plumbing it was very nice to have the plumber explain to us all of what was going on, how it happens, and what our options were. He gave us options for several things and we were able to make the choice.

Top quality and great service. They showed up very professional, keep things very clean, they were very open & up front about costs and are willing to do what you need them to do. They even took my garbage out for me! How refreshing!

I have used them several times and it's always been an experience I know I can trust.

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Business Response:

Our reputation is what we build our business on. Your trust, your satisfaction with our professional techs and office staff is so important to us. Thank you for the kind review and thanks for taking your time to be so thoughtful. Have a SUPER day!
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I called this pumbing contractor after my daughter flushed a bottle of toothpaste down the toilet. I was very pleased that I was able to get an appointment scheduled for the next day and that they were able to accomodate our work schedules by coming late in the afternoon. However, the service call itself was very disappointing. The plumber tried to talk us into purchasing a new toilet because he figured that by the time he was done we would have paid for half a new toilet anyway, We chose to just have our toilet unclogged and some rusty bolts replaced. The service call ended up taking 2.5 hours!!! The plumber spent alot of time on his cell phone and out at his truck. It was very obvious that he was trying to make the call last as long as he possible could. We felt that we was taking his time in order to get to the "half the price of a new toilet" mark. It cost us $230 to have the toilet unplugged and some bolts replaced. We felt this could have easily been accomplished in an hour. We will not use this plumber again.

PROS: easy scheduling
CONS: rip off, took advantage of the customer

2
★★☆☆☆

I called this pumbing contractor after my daughter flushed a bottle of toothpaste down the toilet. I was very pleased that I was able to get an appointment scheduled for the next day and that they were able to accomodate our work schedules by coming late in the afternoon. However, the service call itself was very disappointing. The plumber tried to talk us into purchasing a new toilet because he figured that by the time he was done we would have paid for half a new toilet anyway, We chose to just have our toilet unclogged and some rusty bolts replaced. The service call ended up taking 2.5 hours!!! The plumber spent alot of time on his cell phone and out at his truck. It was very obvious that he was trying to make the call last as long as he possible could. We felt that we was taking his time in order to get to the "half the price of a new toilet" mark. It cost us $230 to have the toilet unplugged and some bolts replaced. We felt this could have easily been accomplished in an hour. We will not use this plumber again.

PROS: easy scheduling
CONS: rip off, took advantage of the customer

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0 out of 3 people found this review helpful.

Business Response:

DeAnn, it was good to talk with you over the phone. I know it was hard to have your daughter flush toys down the toilet - plumbing problems are never fun. I know that our tech had to return to his truck for equipment and it was a difficult fix. I spoke with the technician during the call and there was no extra time taken. We know he handled it as he should have but as I mentioned over the phone and in email, we would be more than happy to do what we can to help on this call. We know you were concerned about the cost and we of course will do what it takes to make this right and fair to you. I am sorry that you felt the job took too long, but I can assure he did everything in a timely manner. The reason for a new toilet recommendation is for just such problems. The older toilets are not as streamlined as the newer ones and are harder to unclog and do take more work than the newer ones. Our plumbers are not pushy salesman, they just wanted to offer you a solution to you should you ever run into such a problem again. Thank you for taking the time to let us know how you felt and we will do all we can to continue to train our technicians with the highest quality knowledge to solve these problems for you and all of our customers.
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I would have to say Superstion Plumbing has to be the best service oriented business I have ever come in contact with. When I called for a repair they informed me that my subdivision won a lawsuit for bad pipes(which I knew nothing about) and that they could replace our broken pipe at no charge. This was far above the nromal procedures. I had called many plumbing comapnies that day for quotes and they were the only service to inform me of the lawsuit. I will always use them and highly recommend them. They have great integrity.

5
★★★★★

I would have to say Superstion Plumbing has to be the best service oriented business I have ever come in contact with. When I called for a repair they informed me that my subdivision won a lawsuit for bad pipes(which I knew nothing about) and that they could replace our broken pipe at no charge. This was far above the nromal procedures. I had called many plumbing comapnies that day for quotes and they were the only service to inform me of the lawsuit. I will always use them and highly recommend them. They have great integrity.

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Business Response:

Jodi, thank you for your review. We are so glad we could be there when you needed us. Nothing is worse than worrying about your home and what damage could happen. It was a pleasure to help you and I am glad that we exceeded your expectations. Thanks again!

Message from Superstition Plumbing & Leak

Don't trust just anyone in your home or at your business. Get a company that you know has been trusted for 3 decades to do it right. We protect your home with our customer home blankets, booties, and background checked techs. We clean up, are friendly, and even come in a white shirt. There is no substitute for peace of mind for your home.

More about Superstition Plumbing & Leak

No matter what your plumbing needs are, you can count on Benjamin Franklin Plumbing to provide you with quality professional services. No job is too big or too small for our team - from the leaky toilet, to the sewer pipe bursting in the front yard - we fix it all! We have over 31 years experience in all areas of plumbing and we don't stop until your plumbing problem is resolved. We offer service repairs, installations, water quality treatments, water heaters, handicap plumbing needs, and eco-friendly products to help you save energy and reduce your environmental impact.

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