E's Urban Hair

★★★★☆

About E's Urban Hair

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Personal Services

Personal Services
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Unprofessional, unreliable! I was scheduled for an appointment at 7pm and when I arrived the salon was closed. I did not receive a phone call from the salon stating their reason for not showing up to my appointment. I would not advise anyone go to E's Urban Hair. I??m extremely disappointed with their lack of customer service.

1
★☆☆☆☆

Unprofessional, unreliable! I was scheduled for an appointment at 7pm and when I arrived the salon was closed. I did not receive a phone call from the salon stating their reason for not showing up to my appointment. I would not advise anyone go to E's Urban Hair. I??m extremely disappointed with their lack of customer service.

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I've been going to Ethan for about a year and the level of service on my past two visits has made me decide to look elsewhere. I just can't justify spending $150+ for someone to continually walk away and be rough with my coconut. The last

3
★★★★★

I've been going to Ethan for about a year and the level of service on my past two visits has made me decide to look elsewhere. I just can't justify spending $150+ for someone to continually walk away and be rough with my coconut. The last

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I had an appointment for yesterday (Saturday, 7/17/10) at 2:30 (I made the appointment over two weeks ago). Ethan called me Saturday morning and explained that he had to be in Scottsdale by 4:30 and asked if he could see me today at 10:30 AM. I said, sure, no problem, I can rearrange my schedule and will be there at 10:30. I pulled up at 10:20 and they weren't open yet...there was another women waiting. I found out she had been waiting since 10 for her 10 AM with Ethan. I sent him a text asking if we were still on and saying that the other women and I were waiting outside of the salon. Nothing back.....10:30 I called his cell. No answer. 10:40 I called his cell. No answer. I ended up leaving at 10:50. The other women was still waiting, she had driven all the way from Surprise!! (BTW, her original appointment was Friday and Ethan called asking to reschedule her for today. This was her first appointment, my second and certainly last.

I'm beyond mad but more than that, how can you have so little regard for other people and their time?? I cannot fathom just blowing people off like that! Customers!! I guess Ethan has such a strong and loyal client base that newer clients are disposable.

Guaranteed I will NOT go back and will NOT recommend Ethan or the salon to anyone.

0
★☆☆☆☆

I had an appointment for yesterday (Saturday, 7/17/10) at 2:30 (I made the appointment over two weeks ago). Ethan called me Saturday morning and explained that he had to be in Scottsdale by 4:30 and asked if he could see me today at 10:30 AM. I said, sure, no problem, I can rearrange my schedule and will be there at 10:30. I pulled up at 10:20 and they weren't open yet...there was another women waiting. I found out she had been waiting since 10 for her 10 AM with Ethan. I sent him a text asking if we were still on and saying that the other women and I were waiting outside of the salon. Nothing back.....10:30 I called his cell. No answer. 10:40 I called his cell. No answer. I ended up leaving at 10:50. The other women was still waiting, she had driven all the way from Surprise!! (BTW, her original appointment was Friday and Ethan called asking to reschedule her for today. This was her first appointment, my second and certainly last.

I'm beyond mad but more than that, how can you have so little regard for other people and their time?? I cannot fathom just blowing people off like that! Customers!! I guess Ethan has such a strong and loyal client base that newer clients are disposable.

Guaranteed I will NOT go back and will NOT recommend Ethan or the salon to anyone.

Pros: None

Cons: Stylist was a no show......

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I like fun. I like funky. I like to be treated well. E's Urban Hair is all that and more! The decor is eye-popping, unique and interesting. The staff are all friendly, welcoming and accommodating. I go to Sarah Whitesell and she is simply amazing. Young and chic, she's a true friend...remembering your last visit, asking about you and your life, making it a really special experience where you relax and know someone sincerely cares about you. Add to that the remarkable, fun, funky cuts and color I've gotten and you've got a place I love to go! Ethan and Bradford are great guys running a great, top notch establishment. They have other great services there, too...manicures, pedicures, skin care, makeup artists. E's Urban Hair is a gift you give yourself!

5
★★★★★

I like fun. I like funky. I like to be treated well. E's Urban Hair is all that and more! The decor is eye-popping, unique and interesting. The staff are all friendly, welcoming and accommodating. I go to Sarah Whitesell and she is simply amazing. Young and chic, she's a true friend...remembering your last visit, asking about you and your life, making it a really special experience where you relax and know someone sincerely cares about you. Add to that the remarkable, fun, funky cuts and color I've gotten and you've got a place I love to go! Ethan and Bradford are great guys running a great, top notch establishment. They have other great services there, too...manicures, pedicures, skin care, makeup artists. E's Urban Hair is a gift you give yourself!

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I went here to have my dreadlocks chopped off and she did a GREAT job! She spent 2.5 hours on my hair and I left a new woman. Instead of just chopping it off and giving me a pixie cut, she preserved as much length as possible and spent over an hour combing out the knots. I returned later to get my hair colored and she did an average job. My roots didn't match the rest of the color perfectly, but I was still pleased.

I LOVE how they decorate for Christmas! Awesome ambience.

The cost does add up quickly though.

4
★★★★☆

I went here to have my dreadlocks chopped off and she did a GREAT job! She spent 2.5 hours on my hair and I left a new woman. Instead of just chopping it off and giving me a pixie cut, she preserved as much length as possible and spent over an hour combing out the knots. I returned later to get my hair colored and she did an average job. My roots didn't match the rest of the color perfectly, but I was still pleased.

I LOVE how they decorate for Christmas! Awesome ambience.

The cost does add up quickly though.

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This is a good place to get nice haircut.I go there because I get personal service and good advice from them.The store is clean and price is good.The staff is friendly and will always listen to you about your idea of hairstyle.Also you can get great hair product information which is suitable for you.

4
★★★★☆

This is a good place to get nice haircut.I go there because I get personal service and good advice from them.The store is clean and price is good.The staff is friendly and will always listen to you about your idea of hairstyle.Also you can get great hair product information which is suitable for you.

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i like going to es urban because of the personal service that i get from her. they have a great place where you can go to and get great hair cuts. she gives me good hair maintenence tips and at the same time does a very good job cutting it. well maintained and clean hair store.

4
★★★★☆

i like going to es urban because of the personal service that i get from her. they have a great place where you can go to and get great hair cuts. she gives me good hair maintenence tips and at the same time does a very good job cutting it. well maintained and clean hair store.

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Sherie Hayes gives the perfect haircut and styling. She is one a handful of stylists who will listen to what you want your hair to look like. She will certainly give recommendations, but the customer prevails. She is not a bargain but is well worth the cost of her services.

5
★★★★★

Sherie Hayes gives the perfect haircut and styling. She is one a handful of stylists who will listen to what you want your hair to look like. She will certainly give recommendations, but the customer prevails. She is not a bargain but is well worth the cost of her services.

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