Rolf's Salon

★★★★☆

Personal Services

Personal Services
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Dana Point Location -Loyal customer NO MORE! I have been a client of Rolf's for over 6 years and had the worst experience ever today! My appointment was a quarter after the hour and admittedly I was 15 minutes late for my appt. due to

3
★★★★★

Dana Point Location -Loyal customer NO MORE! I have been a client of Rolf's for over 6 years and had the worst experience ever today! My appointment was a quarter after the hour and admittedly I was 15 minutes late for my appt. due to

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I just had my first visit to Rolf's Salon in Glendale and my stylist was Suzanne. I came to her after going to several other "top rated" salons in Phoenix and was very apprehensive due to the very poor style and cuts I had gotten at the

3
★★★★★

I just had my first visit to Rolf's Salon in Glendale and my stylist was Suzanne. I came to her after going to several other "top rated" salons in Phoenix and was very apprehensive due to the very poor style and cuts I had gotten at the

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I brought my daughter in there to get the keratin straightening done. She has very curly hair and Drea at arrowhead did such and awesome job. my daughter's hair has never felt like this before and every strand looks perfect. So if you have excessivly curly hair, go to rolfs and see drea. she is the true definition of an expert when it comes to hair.(All types of hair). i rated this 5 stars because drea did such a wonderful job and she made my daughter beyond happy. Thanks Drea!!!!!

5
★★★★★

I brought my daughter in there to get the keratin straightening done. She has very curly hair and Drea at arrowhead did such and awesome job. my daughter's hair has never felt like this before and every strand looks perfect. So if you have excessivly curly hair, go to rolfs and see drea. she is the true definition of an expert when it comes to hair.(All types of hair). i rated this 5 stars because drea did such a wonderful job and she made my daughter beyond happy. Thanks Drea!!!!!

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I normally don't comment on sites like this, but I just had to when I saw the negative review for Brandy. She's been doing my hair for years and I am always amazed. It looks fantastic every time I walk out the door, and she does it all in 30 minutes, which is really amazing. I know some women like the whole experience, but I just don't have much extra time, so I appreciate the expediency. She is VERY nice and has never been even remotely condescending or rude. My 5-year-old cut her own hair and just butchered it over a year ago and now I take her to Brandy too because it needed a serious professional while it was growing out. The only reason I gave 4 stars instead of 5 is because of price, and I know that's probably out of Brandy's control. I just look at it as paying for her doing such a great job in such little time. I actually suspect that the negative poster is a troll or competitor; I just can't imagine Brandy being rude in any capacity.

2
★★★★☆

I normally don't comment on sites like this, but I just had to when I saw the negative review for Brandy. She's been doing my hair for years and I am always amazed. It looks fantastic every time I walk out the door, and she does it all in 30 minutes, which is really amazing. I know some women like the whole experience, but I just don't have much extra time, so I appreciate the expediency. She is VERY nice and has never been even remotely condescending or rude. My 5-year-old cut her own hair and just butchered it over a year ago and now I take her to Brandy too because it needed a serious professional while it was growing out. The only reason I gave 4 stars instead of 5 is because of price, and I know that's probably out of Brandy's control. I just look at it as paying for her doing such a great job in such little time. I actually suspect that the negative poster is a troll or competitor; I just can't imagine Brandy being rude in any capacity.

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I have been going to Rolfs for years because they do a great job! Presently, I am using Tatum and she does a great job styling, cutting and coloring my hair. I have referred many people to Rolfs because of the services they provide. Since I have been seeing Tatum several people (friends and off the street) have told me my hair looks great. I have also used Suzette or Suzanne and she is also terrific and is great with short hair!

5
★★★★★

I have been going to Rolfs for years because they do a great job! Presently, I am using Tatum and she does a great job styling, cutting and coloring my hair. I have referred many people to Rolfs because of the services they provide. Since I have been seeing Tatum several people (friends and off the street) have told me my hair looks great. I have also used Suzette or Suzanne and she is also terrific and is great with short hair!

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I would recommend my stylist Brandy to anyone and I have! I have had services (color, highlights and blow dry )
many times over the past few years and I always feel great when I leave, I don't need to go home and redo it, she is the best! Really, I am not just saying it. I do get asked who does my hair? Funny thing is I found Brandy quite a few years back when I admired a friend's friend's hair. I am so glad I followed through with that inquiry because I have been so happy ever since. I never wonder or worry about the outcome of services I receive with Brandy. Sometimes I bring in a photo or many times we just discuss and she creates a better me always. Honestly I struggled like so many of us girls for years, I bounced around to different salons but this relationship has been good from the get go. If you are reading this please do give her a chance she is definitely one of the very best in her field.
Try her, she is very, very good.

2
★★★★★

I would recommend my stylist Brandy to anyone and I have! I have had services (color, highlights and blow dry )
many times over the past few years and I always feel great when I leave, I don't need to go home and redo it, she is the best! Really, I am not just saying it. I do get asked who does my hair? Funny thing is I found Brandy quite a few years back when I admired a friend's friend's hair. I am so glad I followed through with that inquiry because I have been so happy ever since. I never wonder or worry about the outcome of services I receive with Brandy. Sometimes I bring in a photo or many times we just discuss and she creates a better me always. Honestly I struggled like so many of us girls for years, I bounced around to different salons but this relationship has been good from the get go. If you are reading this please do give her a chance she is definitely one of the very best in her field.
Try her, she is very, very good.

Pros: I always look ready for a photo shoot when done!

Cons: a little on the pricey side but worth it!

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Brandy at rolfs is GREAT!........................
I am the client that was in when this Donna lady was in!
Brandy DID NOT cut my hair Lopsided. And she always does a WONDERFUL JOB!
I felt so Bad for Brandy that day! This women was Horible! You just get a taste of what kinda person she is by her Book she wrote on all the review pages!
I have enjoyed my visit's, and my services with Brandy for 4 years now. I highley recommend her!
And I am so glad Brandy never has to deal with this Horible client DONNA B. Again.

5
★★★★★

Brandy at rolfs is GREAT!........................
I am the client that was in when this Donna lady was in!
Brandy DID NOT cut my hair Lopsided. And she always does a WONDERFUL JOB!
I felt so Bad for Brandy that day! This women was Horible! You just get a taste of what kinda person she is by her Book she wrote on all the review pages!
I have enjoyed my visit's, and my services with Brandy for 4 years now. I highley recommend her!
And I am so glad Brandy never has to deal with this Horible client DONNA B. Again.

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I just wanted to let you know a little about Rolf's. For one, the stylists all have to sign contracts with Rolf's stating that should anything ever happen to their employment, the clients are not allowed to find out where the stylist went to continue getting their hair done by that individual. should the stylist exchange personal information with any client and/or should any client search out that particular stylist Rolf's is filing lawsuits for 10s of thousands of dollars. i don't know about you but when people go get services like this done they enjoy building a personal relationship with the person that is making them look and feel good. the stylists are also required to attend meetings that last 5 to 8 hours on average every couple weeks without any money or food. no gas money. did i mention these meetings are also about 30 to 40 miles away for some stylists. Rolf's also takes 70% of the price of the service. this leaves the stylists with 30% of the cost of the service plus the tip. but how much is someone going to want to tip if the price is already outrageous. Rolf's intimidates they're employees into feeling trapped there. the owner of the company tells the stylists when they don't look good, smell good and to go put more make up on because they don't have enough on. any company that is that disrespectful to the people that make up the backbone of that company doesn't deserve my hard earned money.

0
★☆☆☆☆

I just wanted to let you know a little about Rolf's. For one, the stylists all have to sign contracts with Rolf's stating that should anything ever happen to their employment, the clients are not allowed to find out where the stylist went to continue getting their hair done by that individual. should the stylist exchange personal information with any client and/or should any client search out that particular stylist Rolf's is filing lawsuits for 10s of thousands of dollars. i don't know about you but when people go get services like this done they enjoy building a personal relationship with the person that is making them look and feel good. the stylists are also required to attend meetings that last 5 to 8 hours on average every couple weeks without any money or food. no gas money. did i mention these meetings are also about 30 to 40 miles away for some stylists. Rolf's also takes 70% of the price of the service. this leaves the stylists with 30% of the cost of the service plus the tip. but how much is someone going to want to tip if the price is already outrageous. Rolf's intimidates they're employees into feeling trapped there. the owner of the company tells the stylists when they don't look good, smell good and to go put more make up on because they don't have enough on. any company that is that disrespectful to the people that make up the backbone of that company doesn't deserve my hard earned money.

Pros: very friendly staff

Cons: pricey! $30 mens cut?? ouch! thats if stylist is level 1!

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Just wanted to take the time to let people know what a great experience I have evey time I visit Rolf's. I have been a client for many years, first visiting the old location on 24th street and now 67th ave for the past 5+years. My stylist is Brandy and she is amazing. She is always so professional and does amazing things with my hair. I have referred so many of my friends and family to her over the years. If you are looking for a change and a wonderful and talented stylist be sure to give Rolf's a try. I would not go anywhere else.

2
★★★★★

Just wanted to take the time to let people know what a great experience I have evey time I visit Rolf's. I have been a client for many years, first visiting the old location on 24th street and now 67th ave for the past 5+years. My stylist is Brandy and she is amazing. She is always so professional and does amazing things with my hair. I have referred so many of my friends and family to her over the years. If you are looking for a change and a wonderful and talented stylist be sure to give Rolf's a try. I would not go anywhere else.

Pros: Brandy

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The first person to tell me about Rolf's was my mom. It was the best advice! She had a great hairstylist named Brandy. So when I called for an appointment I asked for her. It was perfect! I have a lot of hair so it is very hard to manage. My hair was always very frizzy and big, and I didn't like how it looked. But when I went to see Brandy she made my hair look beautiful! Instead of knotty and frizzy, my hair was curly and smooth. She told me exactly how to keep my hair in order and recommended different shampoos and gels for me to try.
When I wanted to cut my hair short for the summer, the only stylist I would trust to cut my hair would be Brandy! Now, it's even easier to manage and it still looks good! Now I get many compliments on how pretty my hair is and I feel great about it too! Thanks Brandy!
Now, I will alwys go to Rolf's because it is the only place I can trust with my hair!

2
★★★★★

The first person to tell me about Rolf's was my mom. It was the best advice! She had a great hairstylist named Brandy. So when I called for an appointment I asked for her. It was perfect! I have a lot of hair so it is very hard to manage. My hair was always very frizzy and big, and I didn't like how it looked. But when I went to see Brandy she made my hair look beautiful! Instead of knotty and frizzy, my hair was curly and smooth. She told me exactly how to keep my hair in order and recommended different shampoos and gels for me to try.
When I wanted to cut my hair short for the summer, the only stylist I would trust to cut my hair would be Brandy! Now, it's even easier to manage and it still looks good! Now I get many compliments on how pretty my hair is and I feel great about it too! Thanks Brandy!
Now, I will alwys go to Rolf's because it is the only place I can trust with my hair!

Pros: Lovely Atmosphere, great service, and talented stylists!

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Well, it started off with big attitude. I walked in on time and excited to get my roots taken care of. Brandy came over upset and complaining that I scheduled my appointment wrong. She told me, very sarcastically, that she did not have time for me today because I was scheduled for a root touch up instead of a root foil ?? but she would kindly make time for me anyway. She told me I should know better because foils take longer. All I know is I needed my roots done so I scheduled for it.

What I should have done after that attitude was hit the door ?? fast! But I didn??t, and I paid the price. Her demeaning, nasty attitude continued through out the entire time. She sat me down in a hurry and proceeded to quickly put - only a few - foils in my head. She hastily pulled thick, chunky pieces through my hair (not what I get at all ?? it is not at all the natural look that I want). Then she stuck me under the dryer (where I stayed for a very long time) as she proceeded to rush the next client through her service.

I sat there and watched her fumble, drop and re-drop everything she was using as she cut her clients hair lopsided with the same smug attitude she gave me. I began to get very nervous as I saw this ?? especially since I was being ignored. The timer had gone off, and I had been sitting there over processing for 7 minutes ?? so I spoke up. She got very snippy with me and really unnecessarily defensive when I asked if I should go get washed. She said that she knew what she was doing and that I had to sit there because she had another client to work on and that she was timing everything correctly. She overly defended her position as if I were provoking her. I knew then that my hair was destroyed or soon will be.

I sat there patiently hoping I was overly worrying and talked myself into trusting her. What was I thinking ?? why oh why did I stay? She proceeded to finish cutting the other clients hair crooked. Then she told her she decided to style it to the side this time ?? not at all what the older woman wanted by her reaction and by the look on her face. She knew it too. Brandy of Rolf??s Salon @ Arrowhead had just destroyed her hair too!! I am totally effed?? I thought to myself ?? run! But, I didn??t, I stayed to finish being butchered by Brandy.

Finally, she came over to take me to go get washed. When she left to get a root lifter, I looked in the mirror. OMG! My hair was white! (and at 38 years old ?? white hair looks gray!) I was really upset and hoping she would correct it and not let me leave like that. I did not say anything (really what would she have done ?? if she does not know how to do hair then I certainly can??t make her). Hopefully, I thought the glaze-root lifter will blend it ?? as she was stating this to me over and over again as she was putting it in my hair ??this will blend it all together and give it great shin?, she said. Okay, fingers crossed, I prayed for it to work. It didn??t. It did not even lift my roots. I left there with white hair where she bleach it and very dark blonde hair - that looked even darker against the white strands ?? where the rest of my roots were. My hair was wet, and I just left (not without paying first though ?? why ease the pain?)

I did not think it could possibly get any worse. Then, I got a shower and much of the white, over processed hair fell out. I am beyond disappointed. She is supposed to be a master colorist/stylist and she charges (over charges) for it too. She is nowhere close to even being an apprentice.

Brandy at Rolf??s Salon in Arrowhead (Glendale) destroyed my hair. She is a horrible hairstylist/colorist and really should not be doing hair ?? she is obviously in the wrong profession. She is impatient, ill tempered, and lazy and appears to have no common sense or skill when it comes to color or cuts. She says she specializes in natural looking blonde. LOL! I have really never had such a bad color job - and I have had some dozies!

5
★★★★★

Well, it started off with big attitude. I walked in on time and excited to get my roots taken care of. Brandy came over upset and complaining that I scheduled my appointment wrong. She told me, very sarcastically, that she did not have time for me today because I was scheduled for a root touch up instead of a root foil ?? but she would kindly make time for me anyway. She told me I should know better because foils take longer. All I know is I needed my roots done so I scheduled for it.

What I should have done after that attitude was hit the door ?? fast! But I didn??t, and I paid the price. Her demeaning, nasty attitude continued through out the entire time. She sat me down in a hurry and proceeded to quickly put - only a few - foils in my head. She hastily pulled thick, chunky pieces through my hair (not what I get at all ?? it is not at all the natural look that I want). Then she stuck me under the dryer (where I stayed for a very long time) as she proceeded to rush the next client through her service.

I sat there and watched her fumble, drop and re-drop everything she was using as she cut her clients hair lopsided with the same smug attitude she gave me. I began to get very nervous as I saw this ?? especially since I was being ignored. The timer had gone off, and I had been sitting there over processing for 7 minutes ?? so I spoke up. She got very snippy with me and really unnecessarily defensive when I asked if I should go get washed. She said that she knew what she was doing and that I had to sit there because she had another client to work on and that she was timing everything correctly. She overly defended her position as if I were provoking her. I knew then that my hair was destroyed or soon will be.

I sat there patiently hoping I was overly worrying and talked myself into trusting her. What was I thinking ?? why oh why did I stay? She proceeded to finish cutting the other clients hair crooked. Then she told her she decided to style it to the side this time ?? not at all what the older woman wanted by her reaction and by the look on her face. She knew it too. Brandy of Rolf??s Salon @ Arrowhead had just destroyed her hair too!! I am totally effed?? I thought to myself ?? run! But, I didn??t, I stayed to finish being butchered by Brandy.

Finally, she came over to take me to go get washed. When she left to get a root lifter, I looked in the mirror. OMG! My hair was white! (and at 38 years old ?? white hair looks gray!) I was really upset and hoping she would correct it and not let me leave like that. I did not say anything (really what would she have done ?? if she does not know how to do hair then I certainly can??t make her). Hopefully, I thought the glaze-root lifter will blend it ?? as she was stating this to me over and over again as she was putting it in my hair ??this will blend it all together and give it great shin?, she said. Okay, fingers crossed, I prayed for it to work. It didn??t. It did not even lift my roots. I left there with white hair where she bleach it and very dark blonde hair - that looked even darker against the white strands ?? where the rest of my roots were. My hair was wet, and I just left (not without paying first though ?? why ease the pain?)

I did not think it could possibly get any worse. Then, I got a shower and much of the white, over processed hair fell out. I am beyond disappointed. She is supposed to be a master colorist/stylist and she charges (over charges) for it too. She is nowhere close to even being an apprentice.

Brandy at Rolf??s Salon in Arrowhead (Glendale) destroyed my hair. She is a horrible hairstylist/colorist and really should not be doing hair ?? she is obviously in the wrong profession. She is impatient, ill tempered, and lazy and appears to have no common sense or skill when it comes to color or cuts. She says she specializes in natural looking blonde. LOL! I have really never had such a bad color job - and I have had some dozies!

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This review is for Brandy at Rolf's Salon in Arrowhead (Glendale). She destroyed my hair and is a horrible hairstylist/colorist. This person is obviously in the wrong profession, as she appears to have no common sense or skill (or even concern) when it comes to color or cuts.. She is impatient and ill tempered too. She treated me very poorly. I have really never had such a bad color job - and I have had some dozies!

She over processed my hair - bleached it out until it was white and treated me and her other clients with a very poor attitude. She is just miserable & very condescending.

I did not think it could possibly get any worse. Then, I got a shower and much of the white, over processed hair fell out. I am beyond disappointed. She is supposed to be a master colorist/stylist and she charges (over charges) for it too.

I would avoid Rolf's salon - even in desperation. I can't imagine why, how she is still employed.

0
★☆☆☆☆

This review is for Brandy at Rolf's Salon in Arrowhead (Glendale). She destroyed my hair and is a horrible hairstylist/colorist. This person is obviously in the wrong profession, as she appears to have no common sense or skill (or even concern) when it comes to color or cuts.. She is impatient and ill tempered too. She treated me very poorly. I have really never had such a bad color job - and I have had some dozies!

She over processed my hair - bleached it out until it was white and treated me and her other clients with a very poor attitude. She is just miserable & very condescending.

I did not think it could possibly get any worse. Then, I got a shower and much of the white, over processed hair fell out. I am beyond disappointed. She is supposed to be a master colorist/stylist and she charges (over charges) for it too.

I would avoid Rolf's salon - even in desperation. I can't imagine why, how she is still employed.

Pros: Close to my house

Cons: Hair Butcher

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I am a recent transplant and in need of a good salon. I thought Rolf's would be my best bet to get my hair highlighted/colored and cut correctly. Well, I was wrong and very disappointed. To make a long story short... They over-processed my hair until it was white, put a toner on it (while pretending nothing was wrong) that came out gold and put a fat horizontal stripe in my hair. The ends were white - the shaft was gold and the roots were white, and they charged me for the toner. The worst exp. ever!!! I even consulted with them before hand - They talk a good talk but can't provide the service. Unbelievable - given there reputation! Oh and I waited for 30 minutes to be seen. I was the first appt(@8am) but she came @ 8:10 am. I know this b/c I was sitting by the entrance. She did not greet me or apologize, and then she disappeared into the back for about 20mins. Not too bad, life happens, but very unprofessional - I guess that was my warning not to proceed any further - but I was desperate and paid the price.

+1 star for: The receptionist was friendly, and I got an amazing shampoo/message.
- 4 stars for: They ruined my hair, lied to me and charged me for services I did not request.

1
★☆☆☆☆

I am a recent transplant and in need of a good salon. I thought Rolf's would be my best bet to get my hair highlighted/colored and cut correctly. Well, I was wrong and very disappointed. To make a long story short... They over-processed my hair until it was white, put a toner on it (while pretending nothing was wrong) that came out gold and put a fat horizontal stripe in my hair. The ends were white - the shaft was gold and the roots were white, and they charged me for the toner. The worst exp. ever!!! I even consulted with them before hand - They talk a good talk but can't provide the service. Unbelievable - given there reputation! Oh and I waited for 30 minutes to be seen. I was the first appt(@8am) but she came @ 8:10 am. I know this b/c I was sitting by the entrance. She did not greet me or apologize, and then she disappeared into the back for about 20mins. Not too bad, life happens, but very unprofessional - I guess that was my warning not to proceed any further - but I was desperate and paid the price.

+1 star for: The receptionist was friendly, and I got an amazing shampoo/message.
- 4 stars for: They ruined my hair, lied to me and charged me for services I did not request.

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Wonderful facility, great customer service! There is one specific hairstyle I have been hoping to have but no one ever seemed to get it right... until now! I saw someone with the exact hairstyle I was looking for and asked where she got her hair cut. She told me she went to Rolf's at Arrowhead and gave me the name of her stylist, Justice. Though I've had nothing but awesome customer service from anyone I interacted with at Rolf's, my main experience has been with Justice. I told her the hair cut I wanted and without missing a beat she got it right. It was perfect.

2
★★★★★

Wonderful facility, great customer service! There is one specific hairstyle I have been hoping to have but no one ever seemed to get it right... until now! I saw someone with the exact hairstyle I was looking for and asked where she got her hair cut. She told me she went to Rolf's at Arrowhead and gave me the name of her stylist, Justice. Though I've had nothing but awesome customer service from anyone I interacted with at Rolf's, my main experience has been with Justice. I told her the hair cut I wanted and without missing a beat she got it right. It was perfect.

Pros: friendly, clean, nice area

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Its the best Salon ever! All the Stylist are beautiful and talented!!!!!

2
★★★★★

Its the best Salon ever! All the Stylist are beautiful and talented!!!!!

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Maybe okay to get nails done at, but certainly not hair. They kept me waiting for 30 minutes before seeing me, and then specifically went against what I wanted for my hair. The stylist kept insisting on bangs, which I do not want! Then, I said to please make my hair natural-looking, and he made it striped and blonde and brassy looking! For this kind of money, I expect a professional who will listen to what the client wants!

2
★★☆☆☆

Maybe okay to get nails done at, but certainly not hair. They kept me waiting for 30 minutes before seeing me, and then specifically went against what I wanted for my hair. The stylist kept insisting on bangs, which I do not want! Then, I said to please make my hair natural-looking, and he made it striped and blonde and brassy looking! For this kind of money, I expect a professional who will listen to what the client wants!

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Brought my wife here for a hair cut and the place is quite good. They have a friendly staff and the ambience is really nice. They took care of my wife really nice and she was very well contented with her new hairdo afterwards. The hair dressers here are good. Overall, worth coming back. I might even try them myself.

4
★★★★☆

Brought my wife here for a hair cut and the place is quite good. They have a friendly staff and the ambience is really nice. They took care of my wife really nice and she was very well contented with her new hairdo afterwards. The hair dressers here are good. Overall, worth coming back. I might even try them myself.

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Great place to go to get the in style hair do! Very nice and professional staff that does an amazing job! The prices are a little higher than average but the outcome is great. Well worth the money ! They have different levels of styist to fit different budgets.

PROS: Great qualified experts!
CONS: little expensive but worth it

5
★★★★★

Great place to go to get the in style hair do! Very nice and professional staff that does an amazing job! The prices are a little higher than average but the outcome is great. Well worth the money ! They have different levels of styist to fit different budgets.

PROS: Great qualified experts!
CONS: little expensive but worth it

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