Sands Chevrolet

★★★★★

Automotive

Automotive
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Midway Chevrolet

15050 N 59th Ave # 204 Glendale, AZ

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Sands Chevrolet Svc

5321 W Maryland Ave Glendale, AZ

4.5 8
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This is the second time I have bought a vehicle from Sands. This time I left with a payment I wanted. Carlos really helped me out that day and I would recommend him if you were looking to buy a car

3
★★★★★

This is the second time I have bought a vehicle from Sands. This time I left with a payment I wanted. Carlos really helped me out that day and I would recommend him if you were looking to buy a car

.

At our first visit to sands chevrolet we meet with salesman, his name was waseem. he was very professional. gave us all the information we want and also gave us prices with or with out trade with welcome and big smile. i recommend him

3
★★★★★

At our first visit to sands chevrolet we meet with salesman, his name was waseem. he was very professional. gave us all the information we want and also gave us prices with or with out trade with welcome and big smile. i recommend him

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I would like to thank Sands for saving my day and getting me the car i have always wanted. To start off with i am in the service and have been saving for awhile on this car I drove all the way here from texas to look at a car at larry

3
★★★★★

I would like to thank Sands for saving my day and getting me the car i have always wanted. To start off with i am in the service and have been saving for awhile on this car I drove all the way here from texas to look at a car at larry

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My husband and I also had a horrible experience with this people. We were looking for a specific truck, but just looking. The sales man wanted some personal info from us and my husband said "no". After that, our sales guy left and another

3
★★★★★

My husband and I also had a horrible experience with this people. We were looking for a specific truck, but just looking. The sales man wanted some personal info from us and my husband said "no". After that, our sales guy left and another

.

I have purchased my last 3 vehicles from the Sands Internet depatment and I would not ever consider going anywhere else. Bill McDowell listens to what you need and doesn't try to sell you something higher priced like the other dealers do.

3
★★★★★

I have purchased my last 3 vehicles from the Sands Internet depatment and I would not ever consider going anywhere else. Bill McDowell listens to what you need and doesn't try to sell you something higher priced like the other dealers do.

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So I made a visit to Sands Chevrolet in Glendale in early October. To get right to the point negoteations were hostile. Granted my credit is no peach the treatment received made me feel like I was incarserated or some type criminal just because of the way I was talked down to. Making matters worse after I had decided that the situation was pointless and wanted to leave the finance manager wouldnt give me the keys to my vehicle back (they took them to inspect the trade) until he had his chance to try and knock me down a few notches into settling for the deal they put together.

Now about the deal. First of all I had stopped at another dealership previously to do my due diligence in shopping around and pricing things out. I was offered $4200 for my trade however they didn't have the vehicle I was interested in buying which then brought me to Sands. Sands Chevrolet only offered $1000 which was completely ridiculous. Secondly the down payment they wanted was more than the first dealer had offered on trade. The monthly payment they figured was right at $500 when I kept telling them I wasn't going to spend more then $375 a month. At this point I had been at the dealership for two hours and things were going downhill fast. I told the manager that I just wanted my keys back and I was not going to buy.

Early January rolls around and I get a call from the dealer by a man named Tom Scott. Tom proceeds to tell me that the management of the dealership has changed and he has looked over my paperwork and says he can make the numbers work and he would like me to come back in. I told him that my previous experience was very unpleasant and I was reluctant to come back. He said "if we cant make the numbers work in your favor I will get your car washed and throw in an oil change". I agreed to come back and try again.

Round two begins. When I arrive the sharks were curious and the faces were new. My first thoughts were that maybe things will be different. Tom is not there but they quickly find another sales person to work with me and the sales manager sits in on the deal as well. No later then 20 minutes into negotiations the same numbers I saw in October appear. I tell them the same thing, "No". This time though the sales manager, Ernest Hickman, takes things even further. He was absolutely persistent in pushing the down payment which was a months wages. I told him that I can not only give you $X dollars in 21 days. I would have nothing to pay my bills with. He said "that is not my problem and there is no other way te deal can work". I followed this with "Well I am in no hurry to buy anyways and now must not be a good time just as the first time I was here". He followed with "Why cant you give me $X down" I then reiterated that I would have nothing left to pay my bills with and you even asking is completly unethical. I am going to end this with Ernest Hickman was very rude and declined to NOT give me the car wash and oil change I was promised for coming back.

Stay away from these people. They are the typical poorly educated weasels that sell used cars.They will try to stick it to you and are rude about it. I will be publishing my own review site on this dealership shortly with the full story in detail.

0
★☆☆☆☆

So I made a visit to Sands Chevrolet in Glendale in early October. To get right to the point negoteations were hostile. Granted my credit is no peach the treatment received made me feel like I was incarserated or some type criminal just because of the way I was talked down to. Making matters worse after I had decided that the situation was pointless and wanted to leave the finance manager wouldnt give me the keys to my vehicle back (they took them to inspect the trade) until he had his chance to try and knock me down a few notches into settling for the deal they put together.

Now about the deal. First of all I had stopped at another dealership previously to do my due diligence in shopping around and pricing things out. I was offered $4200 for my trade however they didn't have the vehicle I was interested in buying which then brought me to Sands. Sands Chevrolet only offered $1000 which was completely ridiculous. Secondly the down payment they wanted was more than the first dealer had offered on trade. The monthly payment they figured was right at $500 when I kept telling them I wasn't going to spend more then $375 a month. At this point I had been at the dealership for two hours and things were going downhill fast. I told the manager that I just wanted my keys back and I was not going to buy.

Early January rolls around and I get a call from the dealer by a man named Tom Scott. Tom proceeds to tell me that the management of the dealership has changed and he has looked over my paperwork and says he can make the numbers work and he would like me to come back in. I told him that my previous experience was very unpleasant and I was reluctant to come back. He said "if we cant make the numbers work in your favor I will get your car washed and throw in an oil change". I agreed to come back and try again.

Round two begins. When I arrive the sharks were curious and the faces were new. My first thoughts were that maybe things will be different. Tom is not there but they quickly find another sales person to work with me and the sales manager sits in on the deal as well. No later then 20 minutes into negotiations the same numbers I saw in October appear. I tell them the same thing, "No". This time though the sales manager, Ernest Hickman, takes things even further. He was absolutely persistent in pushing the down payment which was a months wages. I told him that I can not only give you $X dollars in 21 days. I would have nothing to pay my bills with. He said "that is not my problem and there is no other way te deal can work". I followed this with "Well I am in no hurry to buy anyways and now must not be a good time just as the first time I was here". He followed with "Why cant you give me $X down" I then reiterated that I would have nothing left to pay my bills with and you even asking is completly unethical. I am going to end this with Ernest Hickman was very rude and declined to NOT give me the car wash and oil change I was promised for coming back.

Stay away from these people. They are the typical poorly educated weasels that sell used cars.They will try to stick it to you and are rude about it. I will be publishing my own review site on this dealership shortly with the full story in detail.

Pros: N/A

Cons: Unethical, Poor treatment

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Do not buy a car from this place, they are sleazy and corrupt. Read the Yahoo Yellow pages reviews of this dealer. They will cheat you and GM will do nothing, reports have been made to the Arizona Attorney General.

1
★☆☆☆☆

Do not buy a car from this place, they are sleazy and corrupt. Read the Yahoo Yellow pages reviews of this dealer. They will cheat you and GM will do nothing, reports have been made to the Arizona Attorney General.

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1 out of 1 people found this review helpful.

.

I wanted to check on the prices of cars, and an older gentleman was very friendly and patient. I don't like people rushing me and I don't care for sales people. He didn't make me feel that way at all. Thank you.

4
★★★★☆

I wanted to check on the prices of cars, and an older gentleman was very friendly and patient. I don't like people rushing me and I don't care for sales people. He didn't make me feel that way at all. Thank you.

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0 out of 1 people found this review helpful.

 

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