Banfield Pet Hospital

★☆☆☆☆
  • 13764 W. Bell Road

    Surprise, AZ 85374

    Map & Directions
  • 623-556-5015

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Hours
M-Sa 8am-6pm, Su 10am-5pm (Hours and services may vary due to COVID-19.)
Phones
  • Fax (623-556-5023)
Year Established
  • 2001
Specialties
  • VetChat

Pets & Animals

Pets & Animals
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Yesterday I took my yorkie here for the Rabies shot. There was no information that because I was 2 monthes late in getting it that they would not give me a certificate for 2 or more years. So now I have to take her back again next year to get what they are calling a booster. this is just a rip off. I don't know why I have gone there. They are only interested in money. They also said I needed three other shots. This is after I asked by phone a month ago what all she needed and was told rabies. Turns out that two of those shots were not really needed. I will not go here. READ WHAT THEY GIVE YOU WHILE YOU ARE THERE. They did not explain it at all. They are only interested in selling you expensive options and what they can make money on. Didn't have to wait too long tho. Guess that is because everyone else figured this out a long time ago and already went somewhere else. I asked if this was their policy and she said it is Az. state. So when the office is open I will call and ask them exactly who made this policy or is it Just pet smart making more money!\nVery UNHAPPY previous customer.

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★☆☆☆☆

Yesterday I took my yorkie here for the Rabies shot. There was no information that because I was 2 monthes late in getting it that they would not give me a certificate for 2 or more years. So now I have to take her back again next year to get what they are calling a booster. this is just a rip off. I don't know why I have gone there. They are only interested in money. They also said I needed three other shots. This is after I asked by phone a month ago what all she needed and was told rabies. Turns out that two of those shots were not really needed. I will not go here. READ WHAT THEY GIVE YOU WHILE YOU ARE THERE. They did not explain it at all. They are only interested in selling you expensive options and what they can make money on. Didn't have to wait too long tho. Guess that is because everyone else figured this out a long time ago and already went somewhere else. I asked if this was their policy and she said it is Az. state. So when the office is open I will call and ask them exactly who made this policy or is it Just pet smart making more money!\nVery UNHAPPY previous customer.

Message from Banfield Pet Hospital

Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.

Yext

 

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