3A Automotive Service

★★★★★
33.5711 -112.093
Map and Directions to 3A Automotive Service

602-997-7978

1539 W Hatcher Rd

Phoenix, AZ

85021

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About 3A Automotive Service

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Details
Hours
Mon-Fri 7:00 AM-5:00 PM,Sat-Sun Closed
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Automotive

Automotive
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Reviews 1 - 27 of 27.
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Second time here. They continue to show above and beyond service, by allowing me to save money and be honest about parts that didn't need to be replaced after further inception. My brakes are no longer an issue and they do not squeak anymore. The other sound I was worried about, however, still is around. I don't think I was given adequate explanation and knowledge as to if they thought they fixed this issue or if they knew this had to do with the suspension problems that they did mention. The only other issue was them forgetting to deduct the 10% coupon that we had receive in the mail and had presented before any service was done. We caught this on our receipt before driving away and they were able to give us store credit for the amount.

4
★★★★☆

Second time here. They continue to show above and beyond service, by allowing me to save money and be honest about parts that didn't need to be replaced after further inception. My brakes are no longer an issue and they do not squeak anymore. The other sound I was worried about, however, still is around. I don't think I was given adequate explanation and knowledge as to if they thought they fixed this issue or if they knew this had to do with the suspension problems that they did mention. The only other issue was them forgetting to deduct the 10% coupon that we had receive in the mail and had presented before any service was done. We caught this on our receipt before driving away and they were able to give us store credit for the amount.

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Great service. Treated like a family member. Prompt response after requesting a quote.

Who wouldn't like a free car wash.

5
★★★★★

Great service. Treated like a family member. Prompt response after requesting a quote.

Who wouldn't like a free car wash.

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.

We have been taking 4 vehicles to 3A Auto for close to 10 years. I wouldn't trust anyone else in the Valley to work on our cars. I recommend 3A Auto because they are honest, dependable and reasonably priced. Jim and his entire staff are friendly and professional. They treat every customer with respect and they treat your car like it's their own. They take the time to explain and to listen. They are prompt and efficient and will take the utmost care of your car and YOU! Check them out.

5
★★★★★

We have been taking 4 vehicles to 3A Auto for close to 10 years. I wouldn't trust anyone else in the Valley to work on our cars. I recommend 3A Auto because they are honest, dependable and reasonably priced. Jim and his entire staff are friendly and professional. They treat every customer with respect and they treat your car like it's their own. They take the time to explain and to listen. They are prompt and efficient and will take the utmost care of your car and YOU! Check them out.

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.

I had some work done on my car this past week and I was very pleased, especially with the courtesy drive home.

5
★★★★★

I had some work done on my car this past week and I was very pleased, especially with the courtesy drive home.

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.

3A did a great job on my truck will take it back for sure !!!!

5
★★★★★

3A did a great job on my truck will take it back for sure !!!!

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.

If I could give it less than 1 star I would but it won't let me. We took our company service truck in for an oil change and an alignment and when we picked it up it had significant front end damage. The bumper and passenger front fender had been seriously impacted. They were contacted about it immediately and initially the owner, Jim, said he would cover it completely. He even came to our office and shook hands on it with our owner. Then his son got involved and said that his father made a knee-jerk reaction and backed out of the owner's promise. He was absolutely rude and obviously I would never take a vehicle to them again.

1
★☆☆☆☆

If I could give it less than 1 star I would but it won't let me. We took our company service truck in for an oil change and an alignment and when we picked it up it had significant front end damage. The bumper and passenger front fender had been seriously impacted. They were contacted about it immediately and initially the owner, Jim, said he would cover it completely. He even came to our office and shook hands on it with our owner. Then his son got involved and said that his father made a knee-jerk reaction and backed out of the owner's promise. He was absolutely rude and obviously I would never take a vehicle to them again.

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I have been a customer at 3A for somewhat over 5 years. A few months ago, 3A replaced leaking valve cover gaskets on my Trooper. During the following few weeks, the Trooper's oil consumption seemed higher than it should be. The tech at 3A discovered one of the new valve cover gaskets was leaking. Result? 3A accepted full responsibility and replaced the leaking gasket with a new one at no cost to me. This episode is a clear reflection of the honest business ethics by which Jim Alauria and his employees conduct themselves. If 3A says it's 2 0'clock, you don't have to look at your watch.

4
★★★★☆

I have been a customer at 3A for somewhat over 5 years. A few months ago, 3A replaced leaking valve cover gaskets on my Trooper. During the following few weeks, the Trooper's oil consumption seemed higher than it should be. The tech at 3A discovered one of the new valve cover gaskets was leaking. Result? 3A accepted full responsibility and replaced the leaking gasket with a new one at no cost to me. This episode is a clear reflection of the honest business ethics by which Jim Alauria and his employees conduct themselves. If 3A says it's 2 0'clock, you don't have to look at your watch.

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.

I have been taking my vehicles to 3A for several years. They have ALLWAYS provided complete and quality service. Adrian keeps me informed on the status of the repair, accurate estimates, completed on time and the price is competive with other facilities. I would recommend them at any time.

5
★★★★★

I have been taking my vehicles to 3A for several years. They have ALLWAYS provided complete and quality service. Adrian keeps me informed on the status of the repair, accurate estimates, completed on time and the price is competive with other facilities. I would recommend them at any time.

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First, WE MUST tell you that we have lived in Phoenix since 1998 and have NEVER experienced honesty, integrity, attention to detail and UNBEATABLE value as we have with 3A Automotive in Phoenix. Over the years we have owned domestic and foreign cars and always maintain them...we've patronized independant repair shops as well as dealers the past 14 years here and 3A AUTOMOTIVE is the BENCHMARK for OUTSTANDING SERVICE. They are thorough and their ASE certified mechanics really are the BEST. IT DOESN'T SURPRISE ME THEY HAVE A EXCEPTIONAL RATING WITH THE BETTER BUSINESS BUREAU AS WELL AS AAA CERTIFIED REPAIR FACILITY. Don't waste your time, money anywhere else...you will be thrilled with everything they offer...truly amazing...in EVERY way!!!

5
★★★★★

First, WE MUST tell you that we have lived in Phoenix since 1998 and have NEVER experienced honesty, integrity, attention to detail and UNBEATABLE value as we have with 3A Automotive in Phoenix. Over the years we have owned domestic and foreign cars and always maintain them...we've patronized independant repair shops as well as dealers the past 14 years here and 3A AUTOMOTIVE is the BENCHMARK for OUTSTANDING SERVICE. They are thorough and their ASE certified mechanics really are the BEST. IT DOESN'T SURPRISE ME THEY HAVE A EXCEPTIONAL RATING WITH THE BETTER BUSINESS BUREAU AS WELL AS AAA CERTIFIED REPAIR FACILITY. Don't waste your time, money anywhere else...you will be thrilled with everything they offer...truly amazing...in EVERY way!!!

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Since moving to the Phx area more than 5 years ago, we have had several opportunities to have 3A Automotive work on our van. They have always been quick and efficient, totally honest and helpful. In these days of "tight" money and a fixed income, this business has been most helpful for this senior couple. All their workers are friendly and polite, waiting room is comfortable, and driver for trip to and from home most polite and careful. Even the coffee is special!

5
★★★★★

Since moving to the Phx area more than 5 years ago, we have had several opportunities to have 3A Automotive work on our van. They have always been quick and efficient, totally honest and helpful. In these days of "tight" money and a fixed income, this business has been most helpful for this senior couple. All their workers are friendly and polite, waiting room is comfortable, and driver for trip to and from home most polite and careful. Even the coffee is special!

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I heard of 3A from my best friend who said they always took their vehicles there because the place was honest and didn't sell you needs you didn't have! Over the years I have found it to be true and the shop to be honest, reliable, courteous, do quality work and go above and beyond the call of duty. Jim even re-attached a gouged off side mirror on my car at no charge and won my heart! I trust them! In this day and age: that says a lot!!

5
★★★★★

I heard of 3A from my best friend who said they always took their vehicles there because the place was honest and didn't sell you needs you didn't have! Over the years I have found it to be true and the shop to be honest, reliable, courteous, do quality work and go above and beyond the call of duty. Jim even re-attached a gouged off side mirror on my car at no charge and won my heart! I trust them! In this day and age: that says a lot!!

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I have known Jim and his family for several years. I have always found them to be honest,reliable and straight forward.3A was first referred to me by a friend. They have taken care of my vehicles since that time and have kept me running. That's really important in my business,commercial real estate. You'll feel good about the service and treatment from the folks at 3A.

4
★★★★☆

I have known Jim and his family for several years. I have always found them to be honest,reliable and straight forward.3A was first referred to me by a friend. They have taken care of my vehicles since that time and have kept me running. That's really important in my business,commercial real estate. You'll feel good about the service and treatment from the folks at 3A.

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.

Over the past few years, I have taken my vehicles to 3A, as well as my children's vehicles. Jimmy and the crew there are the most honest you'll find anywhere. They are a family owned and operated business and stand behind their work, and never try to "sell" you anything you don't need. Their customer service is excellent--they go the second mile to make sure you are taken care of. Even more than the fact that they are extremely ethical and professional, they are also very community oriented and do many good works throughout the community for children especially. I highly recommend them.

5
★★★★★

Over the past few years, I have taken my vehicles to 3A, as well as my children's vehicles. Jimmy and the crew there are the most honest you'll find anywhere. They are a family owned and operated business and stand behind their work, and never try to "sell" you anything you don't need. Their customer service is excellent--they go the second mile to make sure you are taken care of. Even more than the fact that they are extremely ethical and professional, they are also very community oriented and do many good works throughout the community for children especially. I highly recommend them.

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I have taken my vehicle here many times. The service is great, my vehicle has always been serviced quickly and their prices are unbelievably inexpensive without taking away the quality and customer service! Thanks 3A Automotive!

5
★★★★★

I have taken my vehicle here many times. The service is great, my vehicle has always been serviced quickly and their prices are unbelievably inexpensive without taking away the quality and customer service! Thanks 3A Automotive!

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Need an auto service you can trust? 3A has staff that cares and will go the extra mile for there customers. They also have free seminars for women --- "What to do if your car should break down' Wonderful class. I carry there phone number in my purse.

5
★★★★★

Need an auto service you can trust? 3A has staff that cares and will go the extra mile for there customers. They also have free seminars for women --- "What to do if your car should break down' Wonderful class. I carry there phone number in my purse.

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.

We've taken two personal vehicles and a work truck and trailer and have always had a great experience. Certainly seem to be more honest than a dealership and other automotive shops we've tried out. When you get a quote, that's the price. We will keep going back.

4
★★★★☆

We've taken two personal vehicles and a work truck and trailer and have always had a great experience. Certainly seem to be more honest than a dealership and other automotive shops we've tried out. When you get a quote, that's the price. We will keep going back.

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Latest reviews from Citysearch.

.

Having moved into a new area, I was looking for a reputable service facility for my older model car. Being used to using a long standing, family owned car repair shop in the area I used to live, I was dreading having to make the long drive

6
★★★★★

Having moved into a new area, I was looking for a reputable service facility for my older model car. Being used to using a long standing, family owned car repair shop in the area I used to live, I was dreading having to make the long drive

.

1st time customer and will definitely go back when needed. Fair prices, friendly staff, very professional. Told them my car's symptoms and they told me what it sounded like the problem was. Gave me a free ride home, called me with

6
★★★★★

1st time customer and will definitely go back when needed. Fair prices, friendly staff, very professional. Told them my car's symptoms and they told me what it sounded like the problem was. Gave me a free ride home, called me with

.

My husband and I trust 3A to give us quality, friendly service and an honest opinion! We would most definitely recommend them to anyone!

6
★★★★★

My husband and I trust 3A to give us quality, friendly service and an honest opinion! We would most definitely recommend them to anyone!

.

Love, love, love and trust this automotive company. I have been a customer of 3A and my 18 year old daughter is a lifelong member of th customer club of 3A, as well. We bought a used 1995 Honda Passport and I only trusted 3A Automotive

6
★★★★★

Love, love, love and trust this automotive company. I have been a customer of 3A and my 18 year old daughter is a lifelong member of th customer club of 3A, as well. We bought a used 1995 Honda Passport and I only trusted 3A Automotive

.

I have been taking my car here for many years. The guys who work here are always friendly. From the smallest to the biggest of problems, they always have been able to solve my problem. I have almost no knowledge of cars, but they don't

6
★★★★★

I have been taking my car here for many years. The guys who work here are always friendly. From the smallest to the biggest of problems, they always have been able to solve my problem. I have almost no knowledge of cars, but they don't

.

Hi,\r
3A automotive is an amazing group of people run by an amazing entrepreneur. I could tell you about what great work they have done on my vehicles over the years at discount prices, but I would rather tell you this. A couple of years

6
★★★★★

Hi,\r
3A automotive is an amazing group of people run by an amazing entrepreneur. I could tell you about what great work they have done on my vehicles over the years at discount prices, but I would rather tell you this. A couple of years

.

Excellent automotive repair shop. They have kept my cars running smooth for 7 years. Family owned with dedicated staff. Great waiting room with free shuttle service to home or office. Honest and reasonably priced. Highly recommend these guys.

5
★★★★★

Excellent automotive repair shop. They have kept my cars running smooth for 7 years. Family owned with dedicated staff. Great waiting room with free shuttle service to home or office. Honest and reasonably priced. Highly recommend these guys.

.

We have lived in Phoenix for 14 years and have owned both domestic and foreign cars...we keep our cars in great shape and never found a consistently HONEST more RELIABLE and UNBEATABLY PRICED automotive repair shop like 3A Automotive on Hatcher and 16th Ave. We seldom come across a family business (they've been around since 1975 and have retained experienced top rated ASE certified mechanics as well as multi generational customers!! They TRULY care about their customers...they are so interested in retaining you for the long run....it doesn't surprise us that they have a top rating with the Better Business Bureau and AAA. Take your car there....DO NOT HESITATE...you will agree with EVERYTHING WE HAVE WRITTEN!!!\n

5
★★★★★

We have lived in Phoenix for 14 years and have owned both domestic and foreign cars...we keep our cars in great shape and never found a consistently HONEST more RELIABLE and UNBEATABLY PRICED automotive repair shop like 3A Automotive on Hatcher and 16th Ave. We seldom come across a family business (they've been around since 1975 and have retained experienced top rated ASE certified mechanics as well as multi generational customers!! They TRULY care about their customers...they are so interested in retaining you for the long run....it doesn't surprise us that they have a top rating with the Better Business Bureau and AAA. Take your car there....DO NOT HESITATE...you will agree with EVERYTHING WE HAVE WRITTEN!!!\n

.

Well little did I know I had a automotive shop that was dependable, helpful and trustworthy just down the road from my home...Tom and Adrian were so helpful and went out of their way, even checking one of my vehicles for nothing..Its hard to find people who go out of thier way to help..and they do.they have since worked on my car 2 times and were efficent and even had a van to bring me home in for no charge..Im glad I found them..Rea

5
★★★★★

Well little did I know I had a automotive shop that was dependable, helpful and trustworthy just down the road from my home...Tom and Adrian were so helpful and went out of their way, even checking one of my vehicles for nothing..Its hard to find people who go out of thier way to help..and they do.they have since worked on my car 2 times and were efficent and even had a van to bring me home in for no charge..Im glad I found them..Rea

.

We all need a place for auto repairs that we can trust. This is it. No surprises. A great place for used car prepurchase inspections as well.

5
★★★★★

We all need a place for auto repairs that we can trust. This is it. No surprises. A great place for used car prepurchase inspections as well.

.

Service was excellent - prompt, friendly, convenient. I will return.

4
★★★★☆

Service was excellent - prompt, friendly, convenient. I will return.

More about 3A Automotive Service

Auto repair shop in Phoenix, AZ - Family owned and operated, full service. We specialize in most vehicles, including: Ford, Honda, Toyota, Nissan, Chevy, Dodge, Jeep, Lexus, Hyundai and Kia.

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