Pratt's Pets - Glendale

★★★★☆
33.5384 -112.172
Map and Directions to Pratt's Feed & Supply Co

623-939-3326

5237 W Glendale Ave

Glendale, AZ

85301

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About Pratt's Pets - Glendale

Categories
Hours
M-F 8am-6pm, Sa 9am-5:30pm, Su Closed
3.5 12
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Reviews 1 - 12 of 12.
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I would have given a higher score,don't get me wrong,but...
I went to Pratt's looking for a pet micro pig,(like it says on their website),but instead they had bunch of chickens and ducks and things.I love Pratt's but I feel that they should include that they have no actual pigs in the store.I feel like their website should be more clear and the workers should explain that they are not in the store and that you need to get them online or however you get them.

3
★★★☆☆

I would have given a higher score,don't get me wrong,but...
I went to Pratt's looking for a pet micro pig,(like it says on their website),but instead they had bunch of chickens and ducks and things.I love Pratt's but I feel that they should include that they have no actual pigs in the store.I feel like their website should be more clear and the workers should explain that they are not in the store and that you need to get them online or however you get them.

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.

I would rate it good but the fact that it doesnt really have an only site... lik it does but it says no prices or anything so you would have to go out there to see. i love there bunnies and all there supplies but a better website would be wanted

3
★★★☆☆

I would rate it good but the fact that it doesnt really have an only site... lik it does but it says no prices or anything so you would have to go out there to see. i love there bunnies and all there supplies but a better website would be wanted

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.

I love Pratt's is a great store and could have it's down times, just like any store. I bought a cavy (guinea pig) and when i got home i found that he was scratched and bitten. I went back to Pratt's and told them and they send me to a Vet and didn't charge. The one in Glendale is more messy but that is because a lot of people go in and out. The one in El Mirage is great is more calm and yes cleaner. But both are great. Bad experiences always happened but that is everywhere. I give 4 stars just because some of their youth workers could be rude. Maybe they should make sure who they hire but hey that's just my opinion.

4
★★★★☆

I love Pratt's is a great store and could have it's down times, just like any store. I bought a cavy (guinea pig) and when i got home i found that he was scratched and bitten. I went back to Pratt's and told them and they send me to a Vet and didn't charge. The one in Glendale is more messy but that is because a lot of people go in and out. The one in El Mirage is great is more calm and yes cleaner. But both are great. Bad experiences always happened but that is everywhere. I give 4 stars just because some of their youth workers could be rude. Maybe they should make sure who they hire but hey that's just my opinion.

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.

I have been doing business with Pratts of Glendale for the past 5 years and have never had a bad experience once. Every pet store is going to have a few animals die. I buy my feed for my birds, and bunny from them. They have the best bird food around and the best price. I have actually sold them birds. I will continue doing business with Pratts for as long as I live close. I also like taking my grandkids in to see the animals.

5
★★★★★

I have been doing business with Pratts of Glendale for the past 5 years and have never had a bad experience once. Every pet store is going to have a few animals die. I buy my feed for my birds, and bunny from them. They have the best bird food around and the best price. I have actually sold them birds. I will continue doing business with Pratts for as long as I live close. I also like taking my grandkids in to see the animals.

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.

Was told that they had two 2 month old "baby" green-cheek conures. Rushed over and bought one, took it home, within hours realized that this was NO BABY. Was an adult bird with major social issues. Called store next business day, was treated VERY rudely (mind you, I wasn't asking for anything! Not even a refund, nothing!) staff lied to me, put me on hold for 5 minutes, comes back and says "oh well we got them at two months old, we've HAD them for 7 months" that is NOT A BABY BIRD. That is an ADULT bird. He then tried to cover his tracks, said ""well it is a YOUNG bird!" They very well know that people specifically want BABIES, had I wanted an adult I could have paid same price and received one with cage and toys. They sold an adult bird passing it off as a "baby" then accused ME of lying, saying "well I didn't TELL u it was 2 months old" Oh, yes you DID otherwise I would not have purchased it! He then slammed the phone down after stating "if you have a problem with that, take it up with my manager!" Hello?? Would an honest and upright business most likely respond with "I'm sorry, there seems to be a misunderstanding, how can I help?" Instead VERY rude responses, and by the defensive attitude I got from him I bet it's not the first time it's happened. They lied, and would not make it right. Very poor business practice.

1
★☆☆☆☆

Was told that they had two 2 month old "baby" green-cheek conures. Rushed over and bought one, took it home, within hours realized that this was NO BABY. Was an adult bird with major social issues. Called store next business day, was treated VERY rudely (mind you, I wasn't asking for anything! Not even a refund, nothing!) staff lied to me, put me on hold for 5 minutes, comes back and says "oh well we got them at two months old, we've HAD them for 7 months" that is NOT A BABY BIRD. That is an ADULT bird. He then tried to cover his tracks, said ""well it is a YOUNG bird!" They very well know that people specifically want BABIES, had I wanted an adult I could have paid same price and received one with cage and toys. They sold an adult bird passing it off as a "baby" then accused ME of lying, saying "well I didn't TELL u it was 2 months old" Oh, yes you DID otherwise I would not have purchased it! He then slammed the phone down after stating "if you have a problem with that, take it up with my manager!" Hello?? Would an honest and upright business most likely respond with "I'm sorry, there seems to be a misunderstanding, how can I help?" Instead VERY rude responses, and by the defensive attitude I got from him I bet it's not the first time it's happened. They lied, and would not make it right. Very poor business practice.

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.

All the people who are saying bad things about Pratts have no clue about the needs of these types of animals. You are people, and require a lot of space. These are small animals that require little space. I love Pratts and will always give them my business, always. As far as rabbits being scared, hello? They are always scared, that's the nature of rabbits. Make sure what you say is accurate before you say something that makes you sound stupid...oops, too late for that (K B and Diane W)

5
★★★★★

All the people who are saying bad things about Pratts have no clue about the needs of these types of animals. You are people, and require a lot of space. These are small animals that require little space. I love Pratts and will always give them my business, always. As far as rabbits being scared, hello? They are always scared, that's the nature of rabbits. Make sure what you say is accurate before you say something that makes you sound stupid...oops, too late for that (K B and Diane W)

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0 out of 1 people found this review helpful.

.

I think Pratt's in Glendale is a great place to shop. The customer service is great. Where else can you stop to pick up supplies where the staff actually carries your bags out to your car for you? The staff is always friendly, and extremely knowledgeable. If they don't know the answer, they'll be sure to find it out for you. It's family owned for over seventy years, and I have to respect that. Especially considering nowadays all of our jobs are being sent over seas by huge corporations. It's refreshing to see a business such as Pratt's thriving. The building isn't the nicest, but that is to be expected considering it's an older building, as are most of the shops in downtown Glendale. They have made quite a few nice improvements over the past few years though. There have been times when I've seen a water bottle empty, but I wouldn't go to the extreme of saying their animals are mistreated. Bottles empty as you drink them... I know sometimes with my bunnies, I have to fill up their bottles three times a day. I think that is just to be expected, especially in Arizona's HOT summers!! :) All in all a great store, I'd recommend it anyone.

5
★★★★★

I think Pratt's in Glendale is a great place to shop. The customer service is great. Where else can you stop to pick up supplies where the staff actually carries your bags out to your car for you? The staff is always friendly, and extremely knowledgeable. If they don't know the answer, they'll be sure to find it out for you. It's family owned for over seventy years, and I have to respect that. Especially considering nowadays all of our jobs are being sent over seas by huge corporations. It's refreshing to see a business such as Pratt's thriving. The building isn't the nicest, but that is to be expected considering it's an older building, as are most of the shops in downtown Glendale. They have made quite a few nice improvements over the past few years though. There have been times when I've seen a water bottle empty, but I wouldn't go to the extreme of saying their animals are mistreated. Bottles empty as you drink them... I know sometimes with my bunnies, I have to fill up their bottles three times a day. I think that is just to be expected, especially in Arizona's HOT summers!! :) All in all a great store, I'd recommend it anyone.

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.

If a can give 10 stars to Pratt feed & supply ill give 11
let me tell you if you are looking for a fancy place and money is not an object this is not the place you want to go is not a fancy place but very help full people and prices are down to earth plus they have what you need period.

5
★★★★★

If a can give 10 stars to Pratt feed & supply ill give 11
let me tell you if you are looking for a fancy place and money is not an object this is not the place you want to go is not a fancy place but very help full people and prices are down to earth plus they have what you need period.

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.

The store is not clean, the animals are kept in poor living conditions.

In addition, I have chosen not to give any of my business to them for this reason: it's Easter time and they are selling dyed pastel chicks. How inhumane to sell these colored chicks!! (In Phoenix, there is an ordinance to prohibit this- Pratt's can get away with it as they are in Glendale) Parents will buy these cute little pets for their kids and they won't have a clue as to how to care for them. Chicks/adult chickens are very messy- they go to the bathroom everywhere! They are also marketing baby bunnies- who require a tremendous amount of care. Bunnies may look cute and cuddly, but they don't like to be held. They are prey animals. I know this is a chance for the pet stores to make lots of money but it's at the expense of the animals' well-being. Many of these cute Easter pets will be set free (where they will die), some will be given up once people learn what it takes to care for them- the animal rescue shelters are overcrowded as it is!

1
★☆☆☆☆

The store is not clean, the animals are kept in poor living conditions.

In addition, I have chosen not to give any of my business to them for this reason: it's Easter time and they are selling dyed pastel chicks. How inhumane to sell these colored chicks!! (In Phoenix, there is an ordinance to prohibit this- Pratt's can get away with it as they are in Glendale) Parents will buy these cute little pets for their kids and they won't have a clue as to how to care for them. Chicks/adult chickens are very messy- they go to the bathroom everywhere! They are also marketing baby bunnies- who require a tremendous amount of care. Bunnies may look cute and cuddly, but they don't like to be held. They are prey animals. I know this is a chance for the pet stores to make lots of money but it's at the expense of the animals' well-being. Many of these cute Easter pets will be set free (where they will die), some will be given up once people learn what it takes to care for them- the animal rescue shelters are overcrowded as it is!

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.

I am a complete animal advocate, always looking for someone mistreating an animal entrusted to their care, and I have found Pratt's to be above reproach in the care of their animals and in their advice for me in the care of mine. I buy everything that I use in the care of my snake and a fair bit of stuff I use in the care of my dogs at the Glendale location. The staff is always professional, friendly, and helpful.

4
★★★★☆

I am a complete animal advocate, always looking for someone mistreating an animal entrusted to their care, and I have found Pratt's to be above reproach in the care of their animals and in their advice for me in the care of mine. I buy everything that I use in the care of my snake and a fair bit of stuff I use in the care of my dogs at the Glendale location. The staff is always professional, friendly, and helpful.

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.

I am writing this review about the Pratts in Glendale! I think they deserve negative stars. The condition the animals are kept in is disgusting! I was there the other day and to my disbelief there were tons of rabbits all covered in urine and scared out of their minds. There were two cages one cage of rabbits and one of guinea pigs that had no water to drink. They had tons of guinea pigs in a small cage together all young and a mixture of girls and boys! I had to point out 4 dying animals to them and a rabbit with a swollen ear. They had so many baby chicks and baby ducks that they were on top of each other. Outside they had tons of different poultry in way too small of cages and poor baby goats in the cages with them. They have a huge sulcata toroise that is in a horse troft! I wish I had the money to take all the animals out of there. I could not believe that when I told them about the dying animals they were so callous! I hope they get SHUT DOWN! But the one in El MIrage takes much better care, doesn't have cages that are over filled, and seem to care about the animals. The animals there always have food and water that is fresh!

1
★☆☆☆☆

I am writing this review about the Pratts in Glendale! I think they deserve negative stars. The condition the animals are kept in is disgusting! I was there the other day and to my disbelief there were tons of rabbits all covered in urine and scared out of their minds. There were two cages one cage of rabbits and one of guinea pigs that had no water to drink. They had tons of guinea pigs in a small cage together all young and a mixture of girls and boys! I had to point out 4 dying animals to them and a rabbit with a swollen ear. They had so many baby chicks and baby ducks that they were on top of each other. Outside they had tons of different poultry in way too small of cages and poor baby goats in the cages with them. They have a huge sulcata toroise that is in a horse troft! I wish I had the money to take all the animals out of there. I could not believe that when I told them about the dying animals they were so callous! I hope they get SHUT DOWN! But the one in El MIrage takes much better care, doesn't have cages that are over filled, and seem to care about the animals. The animals there always have food and water that is fresh!

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1 out of 1 people found this review helpful.

.

Pratt's feed store - both of them: the one in Glendale and the one in El Mirage - are superb. They have experienced employees. Pratt's is a place where you can take home a healthy bird, puppy, turtle, etc. If you're looking for a good pet, Pratt's is the place to go.

5
★★★★★

Pratt's feed store - both of them: the one in Glendale and the one in El Mirage - are superb. They have experienced employees. Pratt's is a place where you can take home a healthy bird, puppy, turtle, etc. If you're looking for a good pet, Pratt's is the place to go.

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0 out of 1 people found this review helpful.