Desert Toyota Scion

★★★★★
Tucson's Toyota Giant!
  • 7150 E 22nd St

    Tucson, AZ 85710

    Map & Directions
  • 520-296-8535

About Desert Toyota Scion

Categories
Details
Hours
Mon. - Fri. 7am - 9pm;Sat.8am - 8pm; Sun. CLOSED
5 66
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I was greeted immediately by the attendant at the service bay as soon as I arrived. The Service attendant was friendly and professional and directed me to my Service Advisor. My Service Advisor, Kevin Jones had everything ready when I

3
★★★★★

I was greeted immediately by the attendant at the service bay as soon as I arrived. The Service attendant was friendly and professional and directed me to my Service Advisor. My Service Advisor, Kevin Jones had everything ready when I

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Great service would recommend to anyone. A+.

3
★★★★★

Great service would recommend to anyone. A+.

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always friendly and willing to help Tami goes above and beyond

3
★★★★★

always friendly and willing to help Tami goes above and beyond

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Having my car washed upon pick up is one of the perks I really like about this dealership.

3
★★★★★

Having my car washed upon pick up is one of the perks I really like about this dealership.

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Efficient, polite...my service advisor found a brake recall for my car and got it fixed!

3
★★★★★

Efficient, polite...my service advisor found a brake recall for my car and got it fixed!

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GOOD PEOPLE, ENGLISH AND SPANISH, THATS GOOD TO HAVE.

3
★★★★★

GOOD PEOPLE, ENGLISH AND SPANISH, THATS GOOD TO HAVE.

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My service manager at Desert Toyota is great. Everytime I am there he remembers my name and greets me with professionalism

3
★★★★★

My service manager at Desert Toyota is great. Everytime I am there he remembers my name and greets me with professionalism

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Erin Dean is awesome...she gets it done, listens, and asks the right questions to ensure my vehicle is getting exactly what it needs.

3
★★★★★

Erin Dean is awesome...she gets it done, listens, and asks the right questions to ensure my vehicle is getting exactly what it needs.

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Great to see an appointment number assigned to my appointment confirmation AND to receive an appointment reminder 1-2 days prior to the appointment.

3
★★★★★

Great to see an appointment number assigned to my appointment confirmation AND to receive an appointment reminder 1-2 days prior to the appointment.

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I love the new facilities. It makes it easy for my vehicle to be serviced quickly and easily. I almost never have to wait. If I wait, it is usually no more than five minutes.

3
★★★★★

I love the new facilities. It makes it easy for my vehicle to be serviced quickly and easily. I almost never have to wait. If I wait, it is usually no more than five minutes.

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Lenny got to the price I wanted, showed us how to use the navigation and hooked up Bluetooth.

3
★★★★★

Lenny got to the price I wanted, showed us how to use the navigation and hooked up Bluetooth.

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Desert Toyota actually delivered my RAV4 to my door step, so it can't get any better than that!

3
★★★★★

Desert Toyota actually delivered my RAV4 to my door step, so it can't get any better than that!

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Desert Toyota is a beautiful facility and they always treat me as someone important in their customer service.

3
★★★★★

Desert Toyota is a beautiful facility and they always treat me as someone important in their customer service.

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I've been coming to Desert Toyota for 5+ years, and Dennis Scheumacher has always been an exceptional service advisor.

3
★★★★★

I've been coming to Desert Toyota for 5+ years, and Dennis Scheumacher has always been an exceptional service advisor.

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Everyone was friendly and very pleasant to work with. We kept them at work quite late but everyone was still positive.

3
★★★★★

Everyone was friendly and very pleasant to work with. We kept them at work quite late but everyone was still positive.

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I am glad to get a zero % loan for 60 months.

3
★★★★★

I am glad to get a zero % loan for 60 months.

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I love the on screen scheduling. It makes it so easy to find where to go.

5
★★★★★

I love the on screen scheduling. It makes it so easy to find where to go.

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Work was perfect. We even got the car washed and they have freshly popped popcorn made in their cool popcorn popper. They showed us right where our vehicle was and the payment process was very quick. Our bill was explained and we were

3
★★★★★

Work was perfect. We even got the car washed and they have freshly popped popcorn made in their cool popcorn popper. They showed us right where our vehicle was and the payment process was very quick. Our bill was explained and we were

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service writer erin is great she helps me whenever I have a problem big or small almost imediatly

3
★★★★★

service writer erin is great she helps me whenever I have a problem big or small almost imediatly

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Like the quick approval of 0% interest rate for financing.

3
★★★★★

Like the quick approval of 0% interest rate for financing.

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Everything they did was right. When I need a new car if I am I'm in Tucson I will return and request same sales person.

5
★★★★★

Everything they did was right. When I need a new car if I am I'm in Tucson I will return and request same sales person.

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Knowledgeable staff and timely service

3
★★★★★

Knowledgeable staff and timely service

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Khalid was extremely helpful. Even when it appeared as though I might not buy, he was most polite. Neil in Financve was courteous and very thorough and helpful. The car was even delivered to my house.

5
★★★★★

Khalid was extremely helpful. Even when it appeared as though I might not buy, he was most polite. Neil in Financve was courteous and very thorough and helpful. The car was even delivered to my house.

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Fausto was very knowledgeable about the vehicles. He was also very friendly and courteous. He was a pleasure to work with.

5
★★★★★

Fausto was very knowledgeable about the vehicles. He was also very friendly and courteous. He was a pleasure to work with.

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The salesman was very nice and knowledgeable.

3
★★★★★

The salesman was very nice and knowledgeable.

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Great service! I really appreciate it that they remind me when my Prius service is due.

3
★★★★★

Great service! I really appreciate it that they remind me when my Prius service is due.

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Trust of workmanship, cleanliness of the facility, friendliness of staff and professional attitude of everyone there. Cost seems to be fair and the extra benefit of the car wash after service is complete is a bonus.

3
★★★★★

Trust of workmanship, cleanliness of the facility, friendliness of staff and professional attitude of everyone there. Cost seems to be fair and the extra benefit of the car wash after service is complete is a bonus.

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My service advisor has always been exceptional. He answers my questions lets me know what needs to be done tells me the cost.
His name is Terry and he is totally awesome. Toyota is lucky to have him on their team.

The car was running like a new car when I got it back. they know their stuff back there. I always feel safe to drive my car after it has been there and been checked over.

5
★★★★★

My service advisor has always been exceptional. He answers my questions lets me know what needs to be done tells me the cost.
His name is Terry and he is totally awesome. Toyota is lucky to have him on their team.

The car was running like a new car when I got it back. they know their stuff back there. I always feel safe to drive my car after it has been there and been checked over.

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I have arrived without an appointment a few times and I have always been helped very quickly. Service adviser (Kyle) is very friendly and professional.

3
★★★★★

I have arrived without an appointment a few times and I have always been helped very quickly. Service adviser (Kyle) is very friendly and professional.

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The sales people wanted me to get what I wanted and to be happy with my purchase. I am very satisfied.

3
★★★★★

The sales people wanted me to get what I wanted and to be happy with my purchase. I am very satisfied.

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They worked with me to get my AC running again as cheaply as possible even though the car needed a lot more work.

5
★★★★★

They worked with me to get my AC running again as cheaply as possible even though the car needed a lot more work.

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I liked the service reps quick handling of the check-in process. The environment of the waiting area is superior and the free coffee is nice.

3
★★★★★

I liked the service reps quick handling of the check-in process. The environment of the waiting area is superior and the free coffee is nice.

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A greeter meets you as you drive up-immediately-it's great! A very clean, well-maintained facility. Great service advisor!

3
★★★★★

A greeter meets you as you drive up-immediately-it's great! A very clean, well-maintained facility. Great service advisor!

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We just had our 3rd encounter with Desert Toyota in Tucson. Their people are honest and trustworthy. Thanks for making my time in Tucson great.

3
★★★★★

We just had our 3rd encounter with Desert Toyota in Tucson. Their people are honest and trustworthy. Thanks for making my time in Tucson great.

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Kyle called me when he found additional work that was required, and explained all to me.

3
★★★★★

Kyle called me when he found additional work that was required, and explained all to me.

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Tony does a very thorough job explaining the features of the vehicle and helping weigh the options. He's a very personable individual making it a pleasurable experience. I'm happy to continue to do business with Desert Toyota.

3
★★★★★

Tony does a very thorough job explaining the features of the vehicle and helping weigh the options. He's a very personable individual making it a pleasurable experience. I'm happy to continue to do business with Desert Toyota.

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I've always been told, "never take your car to a dealer for service unless you want to get ripped off..."\r
After dealing with Kyle Brooks for nearly 4 years, that myth has been dispelled.\r
Kyle is the definition of "customer service" and

3
★★★★★

I've always been told, "never take your car to a dealer for service unless you want to get ripped off..."\r
After dealing with Kyle Brooks for nearly 4 years, that myth has been dispelled.\r
Kyle is the definition of "customer service" and

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It went rather smoothly and quickly than a previous one I had done at another dealership. I really appreciate the no finance charges at this time. This is not my first purchase at Desert Toyota. I have purchases just about all my vehicles

3
★★★★★

It went rather smoothly and quickly than a previous one I had done at another dealership. I really appreciate the no finance charges at this time. This is not my first purchase at Desert Toyota. I have purchases just about all my vehicles

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Vehicle turned out to have more severe problems; parts were not available and had to be sent in; I was accommodate and received assistance with transportation on a rainy evening- returned in the morning to pick up fixed/washed vehicle and

3
★★★★★

Vehicle turned out to have more severe problems; parts were not available and had to be sent in; I was accommodate and received assistance with transportation on a rainy evening- returned in the morning to pick up fixed/washed vehicle and

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We are so pleased with your efforts to allow us to exchange our vehicle for NO out of pocket additional expense.

3
★★★★★

We are so pleased with your efforts to allow us to exchange our vehicle for NO out of pocket additional expense.

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I came to Desert Toyota be shown the Prius line and learn about the car. Sales rep Nick greeted and took over this job. He was super knowledgeable on the product and made it easy for me to understand. Nick took us out for a drive, with me

3
★★★★★

I came to Desert Toyota be shown the Prius line and learn about the car. Sales rep Nick greeted and took over this job. He was super knowledgeable on the product and made it easy for me to understand. Nick took us out for a drive, with me

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Service advisor Terry is excellent and the main reason I'm with Desert Toyota.

3
★★★★★

Service advisor Terry is excellent and the main reason I'm with Desert Toyota.

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I didn't have an appointment for my service and I lived 125 miles away from Tucson, but that day I walked in and they received me as if I had an appointment. The service was great and I was out in one hour.

3
★★★★★

I didn't have an appointment for my service and I lived 125 miles away from Tucson, but that day I walked in and they received me as if I had an appointment. The service was great and I was out in one hour.

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Tony is the best in Desert Toyota!! Excellent service, thank you Tony.

3
★★★★★

Tony is the best in Desert Toyota!! Excellent service, thank you Tony.

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The advisers always explain what are the needs of your car at the time of the service. They also explain when you have to pay more to the next service so you can be prepared with the money. I like everything about Desert Toyota.

3
★★★★★

The advisers always explain what are the needs of your car at the time of the service. They also explain when you have to pay more to the next service so you can be prepared with the money. I like everything about Desert Toyota.

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The work I had done was what I would consider a major repair. I even toyed with the idea of getting rid of the car. The service adviser was really helpful and gave excellent advice regarding repair or getting rid of the car. I chose the

3
★★★★★

The work I had done was what I would consider a major repair. I even toyed with the idea of getting rid of the car. The service adviser was really helpful and gave excellent advice regarding repair or getting rid of the car. I chose the

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On my buying trip to purchase a car I met Robert Betancourt the salesman at Desert Toyota. It was a very nice experience as Robert explained everything as I had lots of questions. He is such a good person and I feel he is a friend now. All

3
★★★★★

On my buying trip to purchase a car I met Robert Betancourt the salesman at Desert Toyota. It was a very nice experience as Robert explained everything as I had lots of questions. He is such a good person and I feel he is a friend now. All

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I have purchased 4 Toyotas from Desert Toyota and have had 4 Toyotas serviced there. I have been very pleased with my service manager (Terry Normoyle), and will have him service the new Prius V. I enjoyed dealing with Adam, my salesman for

3
★★★★★

I have purchased 4 Toyotas from Desert Toyota and have had 4 Toyotas serviced there. I have been very pleased with my service manager (Terry Normoyle), and will have him service the new Prius V. I enjoyed dealing with Adam, my salesman for

.

We purchased a 2011 Toyota Camry from Robert Betancourt at Desert Toyota today. We were very pleased with the friendliness, professional service and care given us. A very pleasant experience and we highly recommend Desert Toyota and Robert

3
★★★★★

We purchased a 2011 Toyota Camry from Robert Betancourt at Desert Toyota today. We were very pleased with the friendliness, professional service and care given us. A very pleasant experience and we highly recommend Desert Toyota and Robert

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Chris gave us the best deal! He was quick and efficient processing our deal and listed the payment plan and finance options clearly. It was a painless experience as car buying should be and not the horror stories I usually hear. He was

3
★★★★★

Chris gave us the best deal! He was quick and efficient processing our deal and listed the payment plan and finance options clearly. It was a painless experience as car buying should be and not the horror stories I usually hear. He was

 

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