Mass Rural Water

★★★★☆
  • 168 Main St 2

    Northfield, MA 01360

    Map & Directions
  • 413-498-5779

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Pin Shop Hobbies Llc

1886 Watertown Ave Waterbury, CT

4.3636 11
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This store is an absolute joke. Can't believe it's still in business. Ed in the RC dept is the rudest person I've ever met and has zero customer service skills. I waited over 30 minutes while he sat there trying to tell a customer how much he thinks he knows about RC helis. Completely ignored me! Then he tried writing up everything I had in my hands on a ticket--even though all had price tags--he wrote some things at double the price. Everything in this store is full retail price and lots of it is VERY OLD merchandise. Lee is so far behind the times in the hobby industry and it shows with this one store alone. Do our hobby good by patronizing hobby shops that are up with the times and actually learn what people need, why a local hobby shop is still important. Hobby Bench is a waste of time and money. Every time I go into any of these stores, I am disappointed. I will not patronize Hobby Bench any longer. The rude and arrogant employee, Ed, at the 43rd Ave and Bell Rd was the last straw for me!

1
★☆☆☆☆

This store is an absolute joke. Can't believe it's still in business. Ed in the RC dept is the rudest person I've ever met and has zero customer service skills. I waited over 30 minutes while he sat there trying to tell a customer how much he thinks he knows about RC helis. Completely ignored me! Then he tried writing up everything I had in my hands on a ticket--even though all had price tags--he wrote some things at double the price. Everything in this store is full retail price and lots of it is VERY OLD merchandise. Lee is so far behind the times in the hobby industry and it shows with this one store alone. Do our hobby good by patronizing hobby shops that are up with the times and actually learn what people need, why a local hobby shop is still important. Hobby Bench is a waste of time and money. Every time I go into any of these stores, I am disappointed. I will not patronize Hobby Bench any longer. The rude and arrogant employee, Ed, at the 43rd Ave and Bell Rd was the last straw for me!

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.

This store is an absolute joke. Can't believe it's still in business. Ed in the RC dept is the rudest person I've ever met and has zero customer service skills. I waited over 30 minutes while he sat there trying to tell a customer how much

3
★★★★★

This store is an absolute joke. Can't believe it's still in business. Ed in the RC dept is the rudest person I've ever met and has zero customer service skills. I waited over 30 minutes while he sat there trying to tell a customer how much

.

I've just returned from this store today... I was just over at Hobby Bench looking for a transformer for an HO monorail set I purchased elsewhere. (The set I purchased did not come with a power transformer). I have an older HO power

3
★★★★★

I've just returned from this store today... I was just over at Hobby Bench looking for a transformer for an HO monorail set I purchased elsewhere. (The set I purchased did not come with a power transformer). I have an older HO power

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I shopped here like 20 years ago. I'm in a wheelchair now and could move around with only a little problems.. Rare now a days. I do have a suggestion. train your ppl better at loss pervention. It was laughable the way that guy was

3
★★★★★

I shopped here like 20 years ago. I'm in a wheelchair now and could move around with only a little problems.. Rare now a days. I do have a suggestion. train your ppl better at loss pervention. It was laughable the way that guy was

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As a long time customer, i have had no problems with any of the employees at that store and they always seem to have what i need for my r/c car and are friendly.After reading the reviews i have to laugh because if most of these people took the time and pateince to read manuals they wouldnt have so many problems with their cars and stop putting the blame on the employees. The r/c car guys are pretty knowlegable but are not hard core racers which is ok. i would recomend this store to my friends and anyone who likes r/c cars

2
★★★★☆

As a long time customer, i have had no problems with any of the employees at that store and they always seem to have what i need for my r/c car and are friendly.After reading the reviews i have to laugh because if most of these people took the time and pateince to read manuals they wouldnt have so many problems with their cars and stop putting the blame on the employees. The r/c car guys are pretty knowlegable but are not hard core racers which is ok. i would recomend this store to my friends and anyone who likes r/c cars

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I just had the worst customer service experience ever, tryed to upsale me a engine said mine was shot when it is not and did the wiring all backwards in my r/c car, I will never recommend this store to anyone or my friends, if you need something and someone honest go to Dunkins (i think spells like that lol)

2
★★★★★

I just had the worst customer service experience ever, tryed to upsale me a engine said mine was shot when it is not and did the wiring all backwards in my r/c car, I will never recommend this store to anyone or my friends, if you need something and someone honest go to Dunkins (i think spells like that lol)

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Hobby Bench is a great store for hobby supplies, especial models, trains, and doll houses. They have a nice selection of puzzles and crafty kid's toys, too!

4
★★★★☆

Hobby Bench is a great store for hobby supplies, especial models, trains, and doll houses. They have a nice selection of puzzles and crafty kid's toys, too!

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Don't expect the level of supplies or expertise of a specialty store, but you will probably find what you need! You won't find the variety of art supplies here that you will at a dedicated art supply store, for example. But most of your needs, especially what you might need in a pinch, will be here. I've found what I need to keep working on needlecraft and model railroading at this store. Doesn't seem as well stocked as the original on 19th Ave., but pretty darn good.

2
★★★★☆

Don't expect the level of supplies or expertise of a specialty store, but you will probably find what you need! You won't find the variety of art supplies here that you will at a dedicated art supply store, for example. But most of your needs, especially what you might need in a pinch, will be here. I've found what I need to keep working on needlecraft and model railroading at this store. Doesn't seem as well stocked as the original on 19th Ave., but pretty darn good.

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I went to the Hobby Bench with my cousin and was surprised that they had a good selection. She spent an hour in the store (which made me a little bored), but that just goes to show that if you are an enthusiast like she is, that you will have a good time looking through the store! The staff was helpful and courteous too.

PROS: Good selection
CONS: None.

4
★★★★☆

I went to the Hobby Bench with my cousin and was surprised that they had a good selection. She spent an hour in the store (which made me a little bored), but that just goes to show that if you are an enthusiast like she is, that you will have a good time looking through the store! The staff was helpful and courteous too.

PROS: Good selection
CONS: None.

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0 out of 1 people found this review helpful.

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i like doing all kinds of art projects and i always get all my supplies from this store. they have the best staff who help you find all the things that you need.their prices are always very reasonable. their customer support is excellent.they work very hard to give you a great experience there.

4
★★★★☆

i like doing all kinds of art projects and i always get all my supplies from this store. they have the best staff who help you find all the things that you need.their prices are always very reasonable. their customer support is excellent.they work very hard to give you a great experience there.

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0 out of 1 people found this review helpful.

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This hobby shop has been at this location for quite a long time.It is not huge,but they do have a pretty good assortment of arts and crafts and hobby materials.The prices are about average.

4
★★★★☆

This hobby shop has been at this location for quite a long time.It is not huge,but they do have a pretty good assortment of arts and crafts and hobby materials.The prices are about average.

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0 out of 1 people found this review helpful.

 

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