Whitey's Auto Repair

They were recommended highly by 2 different people and I've had the same exceptional service that they've had. The staff asks relevant questions and are very responsible about letting me know what to expect. I've never been surprised by any cost overages or unrequested repairs (but they have surprised me with a few courtesy fixes). Repairs seem to be very affordable and are well done. They make it easy for me to comprehend each repair issue and options. They will only fix the problem you tell them about, so if you're looking to get your car back to 100% you may want to ask them for a full inspection and report. I once had a dealer's repair department tell me they'd done specific work on a car under warranty, but I had doubts and called Whitey's. They offered to look at it and were able to prove to me that the work hadn't been done as described and didn't charge me despite knowing there wouldn't be any revenue in it for them. The project management and prioritization seems to be well under control there. This is one auto repair shop that I have absolute confidence in and wouldn't hesitate to recommend to anyone. I am surprised at the previous negative comment, but all my family and friends go there now and no one has reported anything other than pleasant experiences.

Posted 09/04/08

These guys were receptive to listening to me describe the problem I had with the car. They asked some more questions about the way it was driving and acting and were able to pinpoint the issue. The problem was the intake manifold gasket which has been a problem for the type of car I drive. They had charged me much less to fix the job than the few other places I called for quotes. Whitey's did an excellent job on my car and I will definitely recommend them. Thanks guys - Great work !

Posted 07/24/08

I have used Whitey's auto repair since 1993 when I first moved out to Scottsdale. Whitey is one of the most competent and capable auto repairmen out there! He is also compassionate, having driven me in his own car
back to my home or the closest bus stop while his shop was crawling with customers! The negative comment posted here must be an unusual example or is otherwise highly anecdotal, because poor service or service without permission is just not Whitey's way. He manages a very competent shop and I highly recommend him. By the way, I have no reason to speak up here other than I couldn't believe that only one comment was here and it was bad! Whitey's done brakes, throttle body cleaning, oxygen sensor replacement, tune ups, tires, and other work. Also I am in no way related to Whitey or have any reason to speak positively about him other than the facts. If you want a personal reply, email me.

Joseph Guida MD
Scottsdale AZ
coyotesx5@gmail(dot)com

Pros: Opens early, gives rides home, efficient, pricing reasonable, calls first with estimates.

Cons: Too far from my home in N. Scottsdale!

Posted 07/20/08

Caution shop performs unneeded work and will bill you for it. Shop has very little consideration for customer service or your car. I confronted one of the managers/owners about the services and they became very hostile. Be very careful when taking your car here.

Pros: n/a

Cons: customer service and auto care

Posted 11/01/07