Insider Pages Reviews for Pep Boys

3 Stars: Good Store (by jessica s.)

jessica s. — Mon, 20 Mar 2006 10:56:00 GMT

My husband was looking for a part for his older car. We stopped at Pep Boys and found what we were looking for. They had a great selection of parts and accessories. The staff wasn't overly friendly but they were nice enough. Good place to shop.

4 Stars: Pep Boys= Indian School (by Bruce F.)

Bruce F. — Tue, 11 Oct 2005 11:53:00 GMT

John & his crew at the APD counter do a very good job in trying to put the customer first. I have done buisness with them for 5 years now and am very happy with the service. Some times its a little hard getting through on the phone late in the day, but its getting better. Also the store has just been remodled & they are carring a lot more items !

PROS: store has just been re modled
CONS:

1 Stars: Automotive parts (by Donna V.)

Donna V. — Sun, 08 May 2005 22:49:00 GMT

Daughter just recently went there looking for a part, the parts person was friendly and found here the part which she purchased. Upon trying to install it we discovered it was the wrong part. When she went to return it the insisted that it was the correct part and basically argued with her like she was lying. That is unacceptable behavior.