Masterwerks Tire and Auto

★★★★★
Quality Automotive Parts, Service and Repairs.
  • 21824 N 19th Ave Ste A

    Phoenix, AZ 85027

    Map & Directions
  • 623-869-8473

Automotive

Automotive
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I have happily found an automobile repair facility that cares about the customer and his vehicle. It is a pleasure to take my vehicle in for any repair or maintenance.

5
★★★★★

I have happily found an automobile repair facility that cares about the customer and his vehicle. It is a pleasure to take my vehicle in for any repair or maintenance.

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I really appreciated their patience as we dealt with the insurance companies and tow truck people. They were so understanding and professional. An accident can be a huge disruption in one's life and Mike helped me get through it. Thanks

5
★★★★★

I really appreciated their patience as we dealt with the insurance companies and tow truck people. They were so understanding and professional. An accident can be a huge disruption in one's life and Mike helped me get through it. Thanks

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We are new to the area and needed significant work on my car. They was honest and straightforward with my options. Prices where fair and cheaper than our original quote. I plan to use Masterwerks for my future automotive needs.

5
★★★★★

We are new to the area and needed significant work on my car. They was honest and straightforward with my options. Prices where fair and cheaper than our original quote. I plan to use Masterwerks for my future automotive needs.

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The work and customer courtesy cannot be matched. The only shop I can go to and know that my vehicle will be done correctly and at a reasonable cost.

5
★★★★★

The work and customer courtesy cannot be matched. The only shop I can go to and know that my vehicle will be done correctly and at a reasonable cost.

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.

Masterwerks got my vehicle in on short notice, kept me updated on repairs and pricing, and fixed the issue in a timely manner. As always friendly service and no pressure to do additional work. Great job!

5
★★★★★

Masterwerks got my vehicle in on short notice, kept me updated on repairs and pricing, and fixed the issue in a timely manner. As always friendly service and no pressure to do additional work. Great job!

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I dropped off my car this morning. They were packed and still were able to work with me and get the car done the same day. Mike was a pleasure to work with. The bill was broken down so you knew exactly what was paid for and how much labor was which I thought was great since the shops I've been to in the past don't break it down, and also done bring it to your attention and explain it like Mike did. The repair itself was excellent. All my motor mounts were replaced and I feel like I have a brand new car again. I wish I knew who or was group worked on my car because a huge thanks goes to them as well. Great job everyone!

5
★★★★★

I dropped off my car this morning. They were packed and still were able to work with me and get the car done the same day. Mike was a pleasure to work with. The bill was broken down so you knew exactly what was paid for and how much labor was which I thought was great since the shops I've been to in the past don't break it down, and also done bring it to your attention and explain it like Mike did. The repair itself was excellent. All my motor mounts were replaced and I feel like I have a brand new car again. I wish I knew who or was group worked on my car because a huge thanks goes to them as well. Great job everyone!

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Great and honest service without trying to sell unneeded parts or services

5
★★★★★

Great and honest service without trying to sell unneeded parts or services

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.

Thanks you so much for helping me with the oil issue. No problems off-road and the weekend was excellent!

5
★★★★★

Thanks you so much for helping me with the oil issue. No problems off-road and the weekend was excellent!

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Great customer service and explanation of repair. Repair completed on time.

5
★★★★★

Great customer service and explanation of repair. Repair completed on time.

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I took my car there for a tire problem and they were very helpful and very honest. I feel they were just not after my money, but wanted to make sure i was safe, and made the right choice

5
★★★★★

I took my car there for a tire problem and they were very helpful and very honest. I feel they were just not after my money, but wanted to make sure i was safe, and made the right choice

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Car experts and friendly people. Highly recommended.

4
★★★★☆

Car experts and friendly people. Highly recommended.

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.

I always get honest and friendly service at Masterwerks. Would definitely and have recommended them to others. Thanks again!

5
★★★★★

I always get honest and friendly service at Masterwerks. Would definitely and have recommended them to others. Thanks again!

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.

I was referred here from Clark at Brad's up the street. Masterwerks has a new customer for life. I got a car on Craigslist and it had a major issue that Masterwerks took care of. I plan on bringing my other car and wife's car here to get serviced from now on. They have my business and trust.

5
★★★★★

I was referred here from Clark at Brad's up the street. Masterwerks has a new customer for life. I got a car on Craigslist and it had a major issue that Masterwerks took care of. I plan on bringing my other car and wife's car here to get serviced from now on. They have my business and trust.

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They were inexpensive, very friendly, thorough! I will definately go back! They didn't try to tell me this or that was wrong with my car. I would HIGHLY recommend them. Thanks David for the awesome job!

5
★★★★★

They were inexpensive, very friendly, thorough! I will definately go back! They didn't try to tell me this or that was wrong with my car. I would HIGHLY recommend them. Thanks David for the awesome job!

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Nice People. Dave and Mike - As always Masterwerks is the best! Honest and on time!

5
★★★★★

Nice People. Dave and Mike - As always Masterwerks is the best! Honest and on time!

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They are always honest and only suggest things that need to be done to your car. Informative and upfront.

5
★★★★★

They are always honest and only suggest things that need to be done to your car. Informative and upfront.

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How refreshing to get quotes and service from a shop that is not in business solely to benefit their top line. We love that David and crew will shoot straight with impeccable honesty. They have helped us when others have ripped us off. Highly recommended!

5
★★★★★

How refreshing to get quotes and service from a shop that is not in business solely to benefit their top line. We love that David and crew will shoot straight with impeccable honesty. They have helped us when others have ripped us off. Highly recommended!

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We brought our 1996 Mercedes in to have the air conditioner fixed, expecting it to run well over $1,000 but all they needed to do was charge the system and it only cost $200. On top of that they fixed our dash that was falling apart because of another shop's negligence, and didn't even charge. We didn't even ask them to do that! Thank you!! A-1 service!

5
★★★★★

We brought our 1996 Mercedes in to have the air conditioner fixed, expecting it to run well over $1,000 but all they needed to do was charge the system and it only cost $200. On top of that they fixed our dash that was falling apart because of another shop's negligence, and didn't even charge. We didn't even ask them to do that! Thank you!! A-1 service!

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The care and concern for the customer is amazing. Attention to detail in explaining the work needed to be done to the customer is outstanding. You have made the best choice if you are having work done at this facility. Great service.

5
★★★★★

The care and concern for the customer is amazing. Attention to detail in explaining the work needed to be done to the customer is outstanding. You have made the best choice if you are having work done at this facility. Great service.

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Great service! Great service on short notice, thank you.

5
★★★★★

Great service! Great service on short notice, thank you.

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Excellent job as always. Everything is working great. I really appreciate your quick service and availability. This makes vehicle maintenance easier to manage

5
★★★★★

Excellent job as always. Everything is working great. I really appreciate your quick service and availability. This makes vehicle maintenance easier to manage

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I had an 'urgent' situation with my car, and was referred to Masterwerks. My problem was taken care of immediately. The mechanic was polite, professional, explained in detail what the problem was AND, as a courtesy, dropped me off at my workplace. I was very pleased with their customer care and service!

5
★★★★★

I had an 'urgent' situation with my car, and was referred to Masterwerks. My problem was taken care of immediately. The mechanic was polite, professional, explained in detail what the problem was AND, as a courtesy, dropped me off at my workplace. I was very pleased with their customer care and service!

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Thanks again for your 5 star service for not only me but my adult children. I hope someday that my friends and family will realize the value of great service and not how cheap that they can find someone to my their repairs. The value of great service has no price.You have been servicing my family and friends for over 30 years and again thank you so very much for caring about us.

5
★★★★★

Thanks again for your 5 star service for not only me but my adult children. I hope someday that my friends and family will realize the value of great service and not how cheap that they can find someone to my their repairs. The value of great service has no price.You have been servicing my family and friends for over 30 years and again thank you so very much for caring about us.

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Great job David and Mike! You guys rock! As always, I have received excellent service from the Masterwerks Team.

5
★★★★★

Great job David and Mike! You guys rock! As always, I have received excellent service from the Masterwerks Team.

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As always Masterwerks provides superior customer service. This is that neighborhood shop you can trust time and time again.

5
★★★★★

As always Masterwerks provides superior customer service. This is that neighborhood shop you can trust time and time again.

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Most places that do tire repair would rather sell you a new set or they do not want to repair a tire that they did not sell. I spent two weeks checking around for a year old Mini Cooper tire (12,000 miles) with a slow leak. Most places couldn't even order my tires and just sent me on my way. In less time than it would take to make an appointment Masterwerks made the repair and had me on my way without a high pressure sales pitch for new tires. When I asked about tires they recommended a tire that I had not heard of. After doing further checking on the internet I am convinced that the recommendation was an excellent one, for me. I appreciate that they went out of their way to explain everything they did eventhough it was clear that they had other customers with more expensive repairs. I won't hesitate to go back for something major and when these tires wear out, they will get my business.

5
★★★★★

Most places that do tire repair would rather sell you a new set or they do not want to repair a tire that they did not sell. I spent two weeks checking around for a year old Mini Cooper tire (12,000 miles) with a slow leak. Most places couldn't even order my tires and just sent me on my way. In less time than it would take to make an appointment Masterwerks made the repair and had me on my way without a high pressure sales pitch for new tires. When I asked about tires they recommended a tire that I had not heard of. After doing further checking on the internet I am convinced that the recommendation was an excellent one, for me. I appreciate that they went out of their way to explain everything they did eventhough it was clear that they had other customers with more expensive repairs. I won't hesitate to go back for something major and when these tires wear out, they will get my business.

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Masterwerks has always offered great service and various repair options on the work needed to keep my cost down.

5
★★★★★

Masterwerks has always offered great service and various repair options on the work needed to keep my cost down.

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Message from Masterwerks Tire and Auto

We promise our customers that we will perform the work correctly, and complete it on time at a fair price with complete repairs guaranteed.



Commitment

High-quality parts and state-of-the-art diagnostic equipment utilized in conjunction with our Master Certified technicians make it possible to provide you the best service and a competitive guarantee.

More about Masterwerks Tire and Auto

In 1996, two friends – David Hugh and Mike Offenburger – started an independent auto repair business in North Phoenix at 19th Avenue and Deer Valley Road – and Masterwerks Complete Auto Repair opened its doors. Starting out with one technician in the early years, Masterwerks core principle was to focus on customer service and accurate vehicle repair. Over time, Masterwerks expanded as the reputation for service and repair ability quickly spread throughout the community.

 

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