Enchanted Florist

I'm glad that others have had good luck, but my experience ordering long-distance was terrible. In fact, it resulted in the only experience I've ever had with disputing a credit card charge.

The flowers they delivered to my mother for Mother's Day looked nothing like the photo on THEIR OWN website (not an FTD or Teleflora site, but on enchantedfloristaz.com). I didn't expect that they would look exactly alike, but I expected some similarity. Nothing was what I orderedthe kind of flowers (ordered an assortment of five or six different ones, got bushy roses only), the shape of the vase (ordered clear glass oval-shaped, got short stubby cube), the general color scheme (ordered three colors, got one color), the ribbon (ordered orange, got none), the butterfly adornment (which was the whole point. Mom loves butterflies, none were included). I also expected the flowers to be fresh. They were wilted when they arrived and dead the next day. If you'd like to see, email me at suzimacATmacDOTcom, and I'd be happy to share pictures. Customer service was more interested in whining about being busy (uh, yeah, you're a florist. You're going to be predictably busy at times) and making excuses than in making it right, or in admitting they'd screwed up. I had three different phone calls with two different people. Glad that others have had better experiences there, but I don't think I'll try again! Fortunately, there are plenty of other florists in Scottsdale.

We used this company for our wedding. The arrangements were gorgeous. We used them to decorate our wedding cake with flowers as well as the center pieces at our reception. Everything was perfect. The only thing was they were a little pricey, but if your budget allows, then this place is great.

i love going to this flower store because they have a very good selection of very good flowers. they are always striving to please the customer and their flower quality is always high. their prices are good and fit all kinds of budgets. their customer service is another strength.honest and hardworking enterprise.

Beautiful flowers that seem to last longer than from most florists.Some beautiful gifts for your home also. I especially was impressed at how helpful they were when I needed an arrangement for a funeral. They are very knowledgeable and the shop smells marvalous.Prices were not bad.