Pave Fine Jewelry

★★★☆☆
  • 5496 College Ave

    Oakland, CA 94618

    Map & Directions
  • 510-547-7000

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3.2 5
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I came to Pave after browsing through some of their designs on the internet, which I must say were highly impressive. I found the salesperson (Sonja) to be quite courteous and helpful she assisted me in selecting a nice eternity ring for my wife's Christmas present. After being handed the gift-wrapped package and my receipt for the purchase, however, I found the experience to slide downhill. At that point, Sonja informed me that resizing the ring might incur some added cost because the price of gold has risen so much. I asked for an estimate and she indicated she would provide it during the sizing process.
I returned after Xmas with my wife to have the ring sized. Sonja indicated that she would call with the estimate. She did on Monday, informing me that resizing for a $1200 ring would COST AN ADDITIONAL $1200!!!! No markup in gold price could account for an added $1200 to add a few mm of length to a ring of that thickness. Sonja indicated that Pave would share the added cost with me, bringing it down to a mere $600. After consulting with my wife, we decided to pull the plug on that purchase and are now in the process of locating a more reputable establishment. I must say that Sonja's actions spoiled a nice Xmas surprise.

0
★☆☆☆☆

I came to Pave after browsing through some of their designs on the internet, which I must say were highly impressive. I found the salesperson (Sonja) to be quite courteous and helpful she assisted me in selecting a nice eternity ring for my wife's Christmas present. After being handed the gift-wrapped package and my receipt for the purchase, however, I found the experience to slide downhill. At that point, Sonja informed me that resizing the ring might incur some added cost because the price of gold has risen so much. I asked for an estimate and she indicated she would provide it during the sizing process.
I returned after Xmas with my wife to have the ring sized. Sonja indicated that she would call with the estimate. She did on Monday, informing me that resizing for a $1200 ring would COST AN ADDITIONAL $1200!!!! No markup in gold price could account for an added $1200 to add a few mm of length to a ring of that thickness. Sonja indicated that Pave would share the added cost with me, bringing it down to a mere $600. After consulting with my wife, we decided to pull the plug on that purchase and are now in the process of locating a more reputable establishment. I must say that Sonja's actions spoiled a nice Xmas surprise.

Pros: Nice product

Cons: Apparently shysters

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I went into Pave just to browse. I used to work for a jewelry store and have developed a bit of an obsession with jewelry. There were a pair of really cute earrings that I wanted to know the price on, after waiting for about 15 minutes for someone to finally help me - they didn't have the price on the earrings so had to look in the catalog. They told me that the earrings were a made by "a designer in Germany." Well - i caught a glimpse of the catalog, which they were trying to hide from view, and it's a mass-market producing jewelry catalog that every jewelry store purchases settings and jewelry from.
It's hard to trust a jewelry store that lies about where it's products come from...

2
★★☆☆☆

I went into Pave just to browse. I used to work for a jewelry store and have developed a bit of an obsession with jewelry. There were a pair of really cute earrings that I wanted to know the price on, after waiting for about 15 minutes for someone to finally help me - they didn't have the price on the earrings so had to look in the catalog. They told me that the earrings were a made by "a designer in Germany." Well - i caught a glimpse of the catalog, which they were trying to hide from view, and it's a mass-market producing jewelry catalog that every jewelry store purchases settings and jewelry from.
It's hard to trust a jewelry store that lies about where it's products come from...

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Michael repaired my wedding band for me with great skill and at a very fair price. Their jewelry selection is absolutely gorgeous and impressive, and initially somewhat surprising considering the unassuming store front. Everyone there is friendly and helpful. They even let me try on a few rings that I was drooling over so now I have a wish list to give to my husband... My ring now looks great and everyone there was so sweet, I had to write to let people know and say thank you! This is the real deal; not a factory filled with lots of stuff and pushy salespeople.

2
★★★★★

Michael repaired my wedding band for me with great skill and at a very fair price. Their jewelry selection is absolutely gorgeous and impressive, and initially somewhat surprising considering the unassuming store front. Everyone there is friendly and helpful. They even let me try on a few rings that I was drooling over so now I have a wish list to give to my husband... My ring now looks great and everyone there was so sweet, I had to write to let people know and say thank you! This is the real deal; not a factory filled with lots of stuff and pushy salespeople.

Pros: true craftsmen, friendly, helpful

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We absolutely love our engagement ring from Pave. We have only good things to say about Pave and were so thrilled with the finished product that I promised to take my time and write this positive review... Sonja helped all the way through with the design and production and will always be remembered as an integral part of our engagement ring story.

When my girlfriend and I began looking for engagement rings, we figured we'd get an off-the-shelf ring. Sadly, we were dissatisfied with the rings we found in various jewelry stores - boring, weird, cheap, etc. Still, Pave had the best quality, both in jewelry and service. We then asked about Pave's custom process. They gave us a price much lower than I expected, and even lower than I was planning to spend on an off-the-shelf ring. Sonja quickly sketched up a concept for the ring - we instantly fell in love with it (unlike Sonja, some jewelers will not draw until you put money down). We said okay to the price and the work began. (FYI: Pave does not haggle, and, the price never changed from that day). We had an old European cut diamond for the center stone - Sonja loved it, incorporated it into the ring design, and safely took temporary possession of it (Pave is more than trustworthy). Two weeks later we had a wax cast of the ring. Twice we wanted minor changes to the design and Pave happily included them. Once the wax cast was perfect, we gave our approval to cast the ring, and it was ready two weeks later. It was more beautiful than I imagined. And of course, my girlfriend said YES, and still stares at her ring in excitement to this day.

All in all, the custom process lasted about a month & a half. Pave uses CAD to design the ring and a connected machine to cut the wax cast - very technologically cool.

Pave would be even better if they had a large portfolio in their showroom of their other custom designed rings and if they provided CAD images of the ring design prior to the wax casting.

We will soon get our wedding bands from Pave, also custom.

5
★★★★★

We absolutely love our engagement ring from Pave. We have only good things to say about Pave and were so thrilled with the finished product that I promised to take my time and write this positive review... Sonja helped all the way through with the design and production and will always be remembered as an integral part of our engagement ring story.

When my girlfriend and I began looking for engagement rings, we figured we'd get an off-the-shelf ring. Sadly, we were dissatisfied with the rings we found in various jewelry stores - boring, weird, cheap, etc. Still, Pave had the best quality, both in jewelry and service. We then asked about Pave's custom process. They gave us a price much lower than I expected, and even lower than I was planning to spend on an off-the-shelf ring. Sonja quickly sketched up a concept for the ring - we instantly fell in love with it (unlike Sonja, some jewelers will not draw until you put money down). We said okay to the price and the work began. (FYI: Pave does not haggle, and, the price never changed from that day). We had an old European cut diamond for the center stone - Sonja loved it, incorporated it into the ring design, and safely took temporary possession of it (Pave is more than trustworthy). Two weeks later we had a wax cast of the ring. Twice we wanted minor changes to the design and Pave happily included them. Once the wax cast was perfect, we gave our approval to cast the ring, and it was ready two weeks later. It was more beautiful than I imagined. And of course, my girlfriend said YES, and still stares at her ring in excitement to this day.

All in all, the custom process lasted about a month & a half. Pave uses CAD to design the ring and a connected machine to cut the wax cast - very technologically cool.

Pave would be even better if they had a large portfolio in their showroom of their other custom designed rings and if they provided CAD images of the ring design prior to the wax casting.

We will soon get our wedding bands from Pave, also custom.

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When I was looking for a place to get my engagement ring (and potentially custom design, which Pave can do), I checked this place out. I was please with their designs and selection of both setting styles and diamonds, but walked away unhappy with their service. My husband and I had to wait a long time for someone to help us (we think it's because we look young), and all of the staff kept helping people who came in after us first. Very annoying.

3
★★★☆☆

When I was looking for a place to get my engagement ring (and potentially custom design, which Pave can do), I checked this place out. I was please with their designs and selection of both setting styles and diamonds, but walked away unhappy with their service. My husband and I had to wait a long time for someone to help us (we think it's because we look young), and all of the staff kept helping people who came in after us first. Very annoying.

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