Nail Garden Studio City

i made an appointment a week ahead for 5 of my friends to get mani/pedis and when i called they said all of us would be seated together and could get our mani/pedis at the same time together. when we got there, the place was packed and i came 15 min before my appointment like i was told, and they said we couldn't be seated all together b/c there were no more spots. when i called they specifically said they would reserve it for all 6 of us to be seated together but then they separated all of us, one person on the other end of the room, other person on the opposite. we couldn't even talk to eachother and had to get our mani/pedis all at different times. my 2 friends had to wait longer until more seats were available until they were finally served. i felt really rushed and they told us we had to move seats to make room for other customers, so once they finished doing my nails i had to move to a regular chair. the mani/pedi wasn't anything special and i was the only one of all my friends to be offered some coffee so i had to ask the receptionist myself if my friends could get some too, and i also had to serve them myself. i thought it would be really nice since all the ratings were super good but it was just overrated and i don't think i'll be returning there.

Posted 09/12/09

I have been going to nail garden for two years now, and I have really enjoyed every visit. The place is cute and clean. The staff is wonderful, and they all do excellent work. Great massage chairs and a relaxing atmosphere. Everyone goes out of their way to make sure their clients are comfortable and happy. I highly recommend Nail Garden!

Posted 08/30/09

I HAVE ALWAYS BEEN A VERRY HAPPY CUSTOMER IN THE PAST 2 YEAR WITH JESSICA AT NAIL GARDEN UNTIL SHE TOOK A LONG VACATION. I HAVE COME BACK THERE TWICE AND I HAVE TO SAY I IDID NOT HAPPY AT ALL. THE GIRLS WHO DID MY NAIL WAS VERRY RUDE AND RUSHING, THEY GAVE ME ATTITUDE BECAUSE I DIDN'T GET THE COMBO THEY TRY TO OFFER ME, WHICH IT JUST TERRIBLE. I NERVER HAVE BAD FELLING LIKE THAT WITH JESSICA , EVER. SHE ALWAYS MAKE PEOPLE FEEL GOOD BY BEING VERRY PROFESSIONAL AND HER SKILLS ARE WONDERFUL. I'M SOOO GLAD THAT I SAW HER BACK TODAY WHEN I GOT IN TO TAKE A CHANCE. YOU ARE THE BEST JESS, THAT ALL I CAN SAY.

Pros: JESSICA...JESSICA

Posted 08/26/09

they are really good i love my nails

Pros: good work

Cons: bussy

Posted 08/06/09

Am I the only one who did NOT have a good experience here? First of all, the place is packed. Every square inch has a nail station. Good for them... bad for that so-called spa-like experience. I felt rushed. Invisible. The girls were so distracted by all the hub-bub that they paid very little attention to what they were doing. My legs were black and blue in spots from the massage! I needed another mani/pedi 3 days later. There was a big glop of nail polish on my $100 pants. Red, no less! When I informed the manager she offered me a 15% discount. Big wup! In my opinion, what should have happened was a profound apology followed by a discount offer on the next service (as if there was going to be one). Or, no charge on the pedicure... Grrr. Maybe the other locations are better. This one is off my list.

Pros: fast and furious

Cons: spa like experience??? I don't think so.

Posted 07/29/09

I've been here a couple of times for a pedicure. They have been fine - not amazing by any means - but they are cheap and close to where I work so it's been convenient to get a quick pedi at lunch. This last time, however, the woman working on my feet pointed at the bottoms and said calluses? I assumed she meant did I want them buffed (like normal pedis automatically come with) and said yes. She then put some gel on the bottoms of my feet and put plastic bags over them. At that time I was thinking that seemed like more than just a simple callus buff but she never said anything about it so I just let her continue prepping my nails. Then she went to grab the menu of services. I told her I just wanted the standard pedi but she kept saying something I couldn't really understand until I finally realized she said the callus treatment she had applied was going to be another $10!!! I immediately told her that she never disclosed that to me when she pointed to my feet and said "callus" so I didn't want that treatment. She then pulled the bags off my feet and washed them off, clearly annoyed. The rest of the pedicure was completely lackluster and very very rushed. I was really irritated that she tried to pull one over on me in the beginning. I almost didn't tip but I can't do that no matter how bad the service is so when I gave her a tip she barely even looked at me while pocketing the money. I will certainly NOT come to this salon again.

Pros: Convenient, Can usually walk in and get a pedi or mani

Cons: Rushed, Some unfriendly staff, not clear with pricing up fro

Posted 07/07/09

I would like to say I have always had a really great experience at this nail salon. (Studio city) My nail technician Linh is Great!!!! She is always polite and kind and very professional. She is also very skilled I just love her work and she makes my nails look great each and every time. Thank you Linh :) Also each time she has worked with me the instruments are extremely clean.

Posted 02/05/09

I have been coming to the Nail Garden in Studio City for the past 3 years. I sometimes visit their Burbank and Sherman Oaks locations but always love coming back to this one. I go to all the manicurists and have never had a bad experience. I enjoy the energy and team work in that store. Its just something I notice I guess. My manicure and pedicure last for two weeks! I especially love the coupons behind the Ralph's receipts;) I dont really think I could ever try another nail salon--so happy they're in our area.

Pros: mani/pedi lasts long, service, prices

Posted 02/02/09

What I like about Nail Garden is that the owner is always heavily involved in enforcing great customer service. I know my experience in getting my mani-pedi was unbelievable! The tools they use are taken out of the little machine that disinfects them right in front of you, the lady that did my nails did an excellent job ... not the most talkative which is how I like it :-), but very professional. I've noticed that someone has written some complaints on Nail Garden's page and I have a hard time believing that they are true. Reham, the owner always makes herself very available to any client, and she is great at calling you back if you have a suggestion, concern or complaint. I have been going to Nail GArden for years, and so far have never gotten the desire to go anywhere else. All I can say is that you should experiece their services yourself, and if you want to make any recommendations about services or staff, you should contact the owner. There's no better place in the Valley to get manicures and/or pedicures than Nail Garden. If you try them, you'll see what I mean.

Pros: Great mani-pedi services in the Valley! Owner very accessible

Cons: Not having gone there before...

Posted 02/02/09

I spotted Nail Garden when i was headed to ralphs and i decided to go in to see why there was so many people. i went in the receptionist were very kind and told me it would be a couple min wait. I picked my color out of many variety of colors and got seated. The person who did my feet was awsome. She gave me a massage and just cleaned my feet like they were suppose to. Many places do a half fast job, but this lady took her time.I am happy i found Nail Garden.

Pros: Great service

Cons: NONE!!

Posted 01/07/09

I've been coming to the Nail Garden in Studio City since they opened 3 years ago. I never really thought of writing a review but I was just on line and fell upon Citysearch. I know there are other locations that are closer to my house and newer but I just love coming to this location. My gel nails are always done to perfection and my pedicure always lasts me 3 weeks! I have to admit that I've tried other nail places in the past few years while still going to Nail Garden but they just dont compare. Thank you Nail Garden for for doing such a great job with me! Happy holidays

Pros: great technicians, price, parking service

Cons: I wish it was closer to my house

Posted 12/27/08

I've been to both the Sherman Oaks and Studio City locations...and they're actually quite different. The receptionist at Sherman Oaks was A LOT nicer than the two in Studio City. I work with customers on a regular basis and like someone mentioned before, a smile goes a long way, at least pretend to care. The Sherman Oaks location was also much more organized and prettier but my manicure started peeling the next day. The pedicure? its been 3 weeks and its perfect...i usually get a pedicure every week but somehow this lasted FOREVER...the manicure at the Studio City location has been going on strong for 5 days. This is the absolute longest i've had polish on my fingers without it chipping or peeling. I wish I got her name because she did the most amazing job cleaning up my cuticles my nails have never looked so good. The whole experience is good. Not omg amazing but for $30 mani/pedi not bad...its also nice that they use OPI colors not some cheap nail polish from the 99 cent store..definite plus

Pros: OPI nail polishes, amazing techs

Cons: how come i'm never offered a drink?

Posted 12/27/08

i just had the best acrylics put on. they did exactly what I wanted them to do.Most places try to make it their way, but the manicurist at Nail Garden were so nice and understanding. I will go back forsure!!

Posted 12/21/08

I tried the Sherman Oaks Nail Garden and loved it. The place is clean and the chairs are new and work well. The staff was actually friendly.
I had the best foot massage I've ever received from a mani/pedi. I would definitely recommend this place to anyone looking for a new location for their mani/pedis.

Pros: Service, ambience, lots of nail polish to choose from

Cons: parking at the mall

Posted 12/16/08

Best customer service ever!!! when you come to the Nail Garden, you do not have to worry about getting rush and slopply services. Every dollar you spend here is well-worthed. The nail technicians are very happy and take their time to make sure that you walk out happy. All of their nail polishes are OPI. That 's not all, they provide complimentary coffee! I love this nail salon. I highly would recommend Nail Garden not just for the service, but also relaxing, quality work!

Posted 11/18/08

I got the BEST wax here! The woman who did the wax was experienced, clean, and the wax was at the perfect temp., and although waxing is painful, she made me feel less pain than my previous waxing experiences. Best of all she did not take too long. I also had a pedicure, and my nails looked amazing. The spa chairs are very relaxing. The experience kept getting better and better. Also, in their advertisement, and they did! I was offered complimentary coffee :) My entire experience at Nail Garden was awesome!!
Pros: Parking

Posted 11/04/08

I came to Nail Garden yesterday to get my nails done for my wedding. The place was so crowded, that people were standing outside! I am so impressed by how organized everything was with all that chaos. My nails looked awesome and I still got the attention and service I was looking for. I was still treated very well and the service was just as exceptional as when I visit on a Monday morning. I usually dont write reviews but I needed to comment on how great everything was. You guys are doing a great job!!

Pros: lots of parking! and freee coffee

Posted 10/14/08

my friend recently imformed me bout nail garden and i decided to give it a try. i loved my mani/pedi and also the manicurist who worked on me were very respectful and spoke english through out my service. i do live near by so i am going to go there from now and i highly recommend people to try it out.

Posted 10/06/08

I highly recommend Nail Garden in Studio City.. I had a great experience there.. It is a perfect place to go relax and get a great mani/pedi. I had tons of colors to choose from and my mani/pedi lasted for weeks.

Posted 09/29/08

I came to nail garden for the first time and it was great i loved everything about it. The employees are so freindly and they give the best mani/pedi ever!!! This place is highly sanitized, they have a great selection of polishes. i highly recommend everyone to go try this place out.

Posted 09/16/08

I just moved to the apartments near Nail Garden and for the first time i actually had a great expirence.The manicurits spoke english and understood me. All of their employees are very freindly and have great experience. I recommend everyone to go and try it out...afterall they provide free coffee!! :)

Posted 09/15/08

I just moved to the apartments near Nail Garden and for the first time i visisted nail garden and i had a great expirence.The manicurits actually spoke english and understood what i wanted. The atmosphere was great and the employees are very freindly.

Posted 09/09/08

I've been coming to Nail Garden tor the last 2 years now and have always enjoyed my experience here. Its really the salon that I will step foot in. There prices are reasonable, its clean, has a beautiful ambiance, and the service is always consistant. I'm sure all the techs are great but I go to Lucy and Lena--my favorite! I recently visited their new Burbank location but came back to Studio City just because I'm so used to it. Their other salons are just as gorgeous! I am very paticular about the way my pedicures are and I really havent found a place where they can be so meticulous and take their time. I just love this place!!!

Pros: cleanliness, service, prices

Cons: gets so busy in there sometimes

Posted 08/27/08

So my two daughters are huge Miley Cyrus fans and the last two times we went to the Nail Garden in Studio City, we saw her getting her nails done!!! What are the odds of that? The first time we saw her there, the paparazzi completely blocked the door way. Now my daughters want to get their nails done everyday! lol Besides all the celebrity hipe thats always there, Nail Garden is truely a salon for all ages. I love going there and so do my daughters. They get to sip on their complimentary hot chocolates and I get to read my gossip magazines. The manicurists are super sweet and I just really enjoy the family atmosphere in there. I will be heading over there this evening, cant wait!:)

Pros: Miley Cyrus sightings:) great nail care

Cons: dont know?

Posted 08/27/08

it was great and my nails look nice. While i was there i felt a bit rushed but the facility is quite nice. but- 45$-really?

Pros: atmosphere

Cons: prices

Posted 08/25/08

i went to get my nails done few days ago and not only my service was speechless but i also saw Miley Sirus!! i ammidetly texted few of my friends and told them they should check this place out. not only to meet Miley Sirus and etc. but to recieve a fabulous service. i loved ittt. im definetly going back there again with my friends and family!

Pros: parking,equipment, staff

Posted 07/30/08

I absolutely LOVE my pink and white acrylics!! the wait was a bit longer then i anticipated but the staff was exceptionally sweet and kept checking up on me!

Pros: Friendly atmosphere

Cons: very busy

Posted 07/07/08

wow the service was awesome from the receptionists to the manicurists! at first glace the place was gorgeous with the vines coming down, not to mention the great atmosphere. True, the place was pretty busy and a bit crowded but they made sure each person was taken care of. I enjoyed my mani/pedi combo !

Posted 07/07/08

This place is as good as it gets! I give Nail Garden five stars for many reasons. It was a bit pricey but you get your moneys worth. Everyone there is so sweet and they make you feel at home. No pressure to get something you don't want and the best thing is that they all know how to speak in English. Sanitation is a must and I approve Nail Garden as a highly sanitized salon. Thumbs Up!

Posted 06/24/08

Nail Garden is by far the BEST!! Of the several nail salons that I have been to, Nail Garden is my favorite one. After all the amazing 5 star reviews I read on Yelp, I decided to take my chances and see how this place is. I got a mani pedi spa combo. The two nail techs who were working on my nails paid a lot of attention. What was even better was that they were speaking in English so i would not feel as if they were talking about me. I've had the best mani/pedis ever at this place! They have very soothing music playing in the background and they really take their time with you. There is so much detail in everything they do from the colored bath salts to the the fruit that are in the bowl you soak your hands in. They use a nice salt scrub on your feet and hands, give you a nice massage, and wrap your hands in warm towels. It's such a relaxing experience! Nice ambiance, friendly staff, my hands and feet were pampered for an hour.. so yay! :)

Pros: nail techs speak English

Posted 06/22/08

The salon is very beautiful, relaxing, and clean. I love the chairs and the massage. I only gave four stars because my actual mani/pedi was just average...the technicians could have spent more time with the maintenance part then the polish part. Yes they use sanitized equipment, which is great...but I noticed before they began scrubbing my foot, the foot scrubber has obviously not been cleaned properly.

Pros: Interior design, chairs, wide selection of polishes, clean metal tools

Cons: Dirty foot scrubber, quick mani/pedi

Posted 05/21/08

I've been a very loyal customer of Nail Garden in Studio City since they opened their doors in our neighborhood, and have never met anyone who wasn?t happy with their service. I have a lot of friends and co-workers at Warner Bros. who absolutely love this place and wouldn?t go anywhere else, although we are excited about their new location in Burbank! They are consistent, always keeping up with the trends and it?s very important that sanitation is one of their main priorities. Their service is excellent--I usually get the Garden Deluxe combo, which I love and often go to Lucy and Tammy (but they're all very sweet) They have such a family environment when you walk in and I always feel very at home. I've personally met the owner who is a young graduate from the business school at USC and does an amazing job running this salon. Two thumbs up to you and I wish you continued success!

Pros: beautiful place, great location, perfect mani/pedi

Posted 05/04/08

Went in the other day with a girlfriend from out of town. My friend's from Washington and she said they don?t have nails salons out there like this. I found Nail Garden on Citysearch and printed out their free paraffin treatment offer (that?s what really got me in, lol!) Anyway, I wasn?t planning on getting a pedicure done but I guess I had to, so I could use the offer. LOVED my pretty toes with the diamond design on them. My girlfriend got a different design and loved it too. I live in Sherman Oaks but work in Studio City, so it?s very convenient for me to come after work, especially since they stay open until 8pm. Hope my nails last a long time, so I can come back

Pros: paraffin treatment, hot drinks, clean, nice nail designs

Posted 05/04/08

I'm so excited I found this place! I'm actually very surprised that I never knew about it until now. I used to always get so scaredwhen other salons would use tools on me that were from some random box. But , here they have all their tools pre-packaged and opened in a sealed pouch. How great is that, and thier spa chairs are pipe-free, so no scary criters. I really enjoyed myself here and will soon return. And the mocha capuccinos are not a bad touch..yummy!!!!!

Pros: sealed pouches for tools, so friendly, beautiful store

Posted 05/01/08

I tried Nail Garden out about a month ago and have since come back in twice. I must say, that my girlfriend has been trying to convince me to come get my nails done here, but I had been going to another place for years. So, its always hard to switch salons when you're lready used to one. I'm so glad I did though-this place is awesome! I was kind of shocked with the amount of technicians they had in there, but I soon realized how busy this place gets..So why do I give Nail Garden 5 stars you might ask? Well. the prices are good, the manicurists speak good English, its very clean and its just a cute place overall. I cant really ask for much more. Oh, and I heard that they're opening one in Sherman Oaks, next to mu house. Yepeee!!

Pros: cute, clean, location

Posted 05/01/08

It's really hard to find a great nail place that you absolutely love, but I can say without a doubt that I'm not only in love with Nail Garden but a bit obsessed too! I come here probably every week and have told everyone I know about this place. They are courteous, clean and modern. i've tried so many of their manicurists and always leave with a smile on my face. It's not too close to my house, but its totally worth the drive. The selection of polishes is amazing and I love how trendy it is. You cant really find a nail salon like this, and thats why they're #1 in my book:))))

Pros: Modern, very clean, great service

Posted 04/30/08

I totally agree with the previous reviewer. I never have to worry about the cleanliness here! Its so important to me that I feel safe in a nail salon, especially with all the stories you here. The service is excellent and the manicurists are very thorough. This is my place forever!

Pros: cleanliness, service, prive

Posted 04/28/08

most relaxing manicure i have ever had. i did not have to worry about the cleanliness of the place or people talking loudly or trying to get me out oft he salon as fast as possible like a factory. it was great.

Posted 04/27/08

Ok, when I thought that this place couldnt get any better, it just does. I've been a pretty loyal customer, but have to admit was very hesitant at the beginning. I guess you always have to be careful when you try out a new nail place. Well since, i've been extremely happy. And now they offer eyelash extensions!! I cant tell you how happy I am about this!!! Its so, so hard to find someone you can trust to work on your eyelashes, but I felt safe working with Jessica. She did such an amazing job, I absolutely love them!!!! SO GOOD, love you guys! Thank you for my gorgeous lashes!!

Pros: friendly, offer eyelash extensions, very sanitary

Posted 04/22/08

I absolutely agree with No Longer Interested regarding the upsell of additional services. That is most definitely a turnoff. They also need better eyebrow technicians, for $15 a pop, it leaves something to be desired.

Posted 04/21/08

I'm not sure why I decided to write a review now considering I've been coming to Nail Garden since the first day they opened, but I guess its never too late:) I have watched this little baby grow and am always very impressed every time. They not only do a great job with my nails, but they are very consistant with cleanliness which is very important to me. My mom and sister come in with me sometimes and we make it a girls outing and they always love it. Couldnt be happier with another salon. Keep it up!

Pros: Consistency, price, cleanliness, location

Posted 04/21/08

I've been going here since 2005. I have always had good experiences. I like that they carry lots of OPI nail polish. I can always find a color I like. It is a little more pricey than other salons, but when I have extra money I love to come and treat myself. I go to many nail salons and this is the nicest. I always see a certain TV celebrity. The only thing I don't like is the up sells. I stopped going to other salons because of this. I go in there knowing what I can afford and I dont like being asked if I want french tip or extra services. Other than that it's a great place.

Pros: Nice atmosphere, OPI nail polish

Cons: Recommending Extra Services

Posted 04/09/08

I came to Nail Garden yesterday to get my nails down for the Easter holiday. The place was so crowded, that people were standing outside! I've been here before but I never saw the place like that. I am writing this review because I was so impressed by how organized everything was with all that chaos. My nails looked awesone and I still got the attention I was looking for. I was still treated very well and the service was just as exceptional as when I visit on a Monday morning. I usually dont write reviews but I needed to comment on how great everything was. You guys are doing a great job

Pros: organized, clean, grat service

Posted 03/22/08

Came here yesterday with two of my girfriends. We left the salon very happy! I got the Decadent Spa combo and both of my friends got the Garden Deluxe combo.We requested to all sit next to each other which they were able to do for us even though they were very busy. The manicurists were so nice to us, that we ended up laughing with them the whole time! That usually never happens when you go to a nail place--they either dont talk to you at all,or talk about you behind your back. This wasnt the case here, which we were very pleased by. It was a little cold outside, so we really enjoyed sipping on their hot chocolate...yum:) Our hands and feet felt like a baby's butt..lol. We kept feeling each others skin because it felt so soft...even the bottom of my heels felt soft and thats a miracle! They all just really did an excellent job with us. 5 stars for sure!!!

Pros: friendly, clean, excellent work

Posted 03/14/08

I've been here quite a few times already and everytime gets better and better. I used to get my acrylics done near by and tried Nail Garden out one day. My old place did a good job, but i didnt realize how much better my nails could look after coming here. My feet are treated so well, and my nails always look perfect. I always get compliments on my acrylics, so I know they really do a good job. I've referred so many people to this salon and i'm lucky i found them, Wouldnt think of trying another nail slaon out. And i love the coupons they have behind the Ralph's receipts. That really helps out a lot when I'm always coming here. Great salon overall!

Pros: acrylics, nice people, cute decor, coupons, very clean

Posted 03/11/08

I went to Nail Garden and I have been going there for a while now. Everytime I go my services get better and better. I'm never rushed, I always spend atleast an hour in there just relaxing, which is really important to me. Everytime im feeling stressed with work, i pay a visit to the Nail Garden. The receptionists are always very friendly and helping. They always offer me tea or coffee which most salons don't even have. The manicurists are always very gentle with me, and kind. They make sure I leave feeling beautiful and back to perfect. I have tried to visit other nail salons but always end up coming back to Nail Garden. This is definately a place to pay a visit to especially if you feel run down, stressed, or just want to feel beautiful and glamourous. You'd be amazed by just getting your nails done how much better they make you feel about yourself. Ive never been to a more kind, relaxing, and professional salon.

Posted 03/10/08

I wouldn't mind coming here everyday..lol. This place is really great. The spa services are fabulous and feel sooo good! Last time I came in with my boyfriend, and he gets his nails done all the time. He was used to going to this place next to his work, but I convinced him to come to Nail Garden. I've actually been nagging him about it for a while because I really wanted to enjoy getting our nails done together.Anyway, I made an appointment for us last Sunday and he LOVED it. I told him that there wasn't a place like this and he didnt believe me until he tried it. They were very meticulous with his nails (which he likes), and he had great conversation with them. One thing I really like the most is that I notice they use really good quality products on you. I'm not a manicurist but I'm in the beauty industry and I have some product knowledge and am always impressed when I see the brands they use on us. Thats probably why my manicures last so well:) Well, I added a new fan to this salon...and am looking forward to our next visit together:)

Pros: high end products, gorgeous salon, friendly staff

Cons: any discounts for referals??:)

Posted 03/10/08

My favorite place by far! I've been coming here for the last six months and really cant imagine getting my nails done anywhere else. The service and the manicurists are exceptional and I dont have to pay an arm and a leg. This place is very clean and very refreshing. The girls always look so professional, and I like that I can comunicate with them and they can understand me. That's always a plus:) I love that all the tools are opened from a sealed pouch and dont come from some random box like most places. The candles they put around make the salon smell so nice:) I wouldn't say I'm a picky person, but I definitely expect what I pay for and Nail Garden always gives me more! I actually just booked my bridal shower in April here! Cant wait!!

Pros: smells so nice, perfect mani/pedi, very clean, love the music

Posted 03/10/08

I guess there are a lot of great spots in LA to get your beauty stuff done, but I think Nail Garden is pretty close to the top. I love this place for so many different reasons. First of all, the parking is great because it right next to Ralphs.I can get all my shopping done, pick up dry cleaning, go to Rite-Aid for any prescriptions, and still grab my Starbucks coffee. There aren't many places so convenient. Besides all that, its just the perfect salon to get your nails done. I usually get the Decadent Spa Combo ($39) b/c it includes everything(warm towel wrap, sea salt scrub, hot oil lotion massage and more) Great bargain! I love how clean they are in there, and how sweet the all the girls are. Just love it!

Pros: next to Ralphs, clean, parking, prices

Posted 03/09/08