SmileCare

★★☆☆☆
  • 5601 Grossmont Center Dr Suite 200

    La Mesa, CA 91942

    Map & Directions
  • 619-462-2272

About SmileCare

Categories
  • Dentists
  • Tooth Whitening
  • Dental Laboratories
  • Periodontics
  • Orthodontists
  • Pediatric Dentists
  • Endodontists
  • Oral Surgeons
  • Cosmetic Dentistry
Details
  • Shop Online
Hours
M 9am-6pm, Tu-Th 8am-5pm, F 8am-4:30pm, Sa-Su Closed
Emails
  • lamesa@smilecare.com
Phones
  • Toll Free (800-327-6453)
Year Established
  • 1992
Payment Options
  • Cash
  • Check
  • Visa
  • American Express
  • Discover
  • MasterCard
Brands
  • DentistRx
  • Zoom Whitening
  • BreathRx
Services
  • Family Dental Services
  • Dental Emergencies
  • Teeth Cleaning
  • Crowns
  • Bridges
  • Dentures
  • Orthodontics
Languages
  • English
  • Spanish

Health & Medical

Health & Medical
More choices in La Mesa:
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Strober Dental

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Sutra Dental Spa

7851 University Ave La Mesa, CA

1.5455 11
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.

I have had it with this grotesque poor excuse for a dental office I went in and was x-rayed they told me I needed three crowns fine they started prep on the ground and the temporary crown fell out time and time again and I said this is crap my friend she works at another dental office said hey girl did you forget I'm a hygienist I went into her office and guess what I did need three crowns but I also had 6 cavities that smilecare missed now I never got the crowns said STOP. got all work done at my friends wonderful clean office. smilecare(coast dental) have been taking money out of my account since April I told them to stop they didn't stop I told them I want my money back what are we in now January 2015 its been almost a freaking year and these mother effers cant get their act together. Theyre stalling Lisa in the office hello can I get my money back. $1,448.00. They did not do the crowns they did not do the feelings I had all that work done and it was a thousand dollars cheaper than the quote smilecare gave me you want to see the quote they gave me they wanted to charge me $99 for a toothbrush and not even tell me about it they're a bunch of freaking thieves liars thieves thieves how can you even stand to go into work I told Lisa I'm going to lose my house I need that money a house I'm going to lose it give me my freaking money nothing. pushes it off to district office yet won't give me the name of the person and you know what in the first claim that they forgot to include the crowns the reimbursement for the crowns what the f people?
Ever you do run don't go here it's a puppy mill for freaking dentists. Run far. run fast run away!!!!!

1
★☆☆☆☆

I have had it with this grotesque poor excuse for a dental office I went in and was x-rayed they told me I needed three crowns fine they started prep on the ground and the temporary crown fell out time and time again and I said this is crap my friend she works at another dental office said hey girl did you forget I'm a hygienist I went into her office and guess what I did need three crowns but I also had 6 cavities that smilecare missed now I never got the crowns said STOP. got all work done at my friends wonderful clean office. smilecare(coast dental) have been taking money out of my account since April I told them to stop they didn't stop I told them I want my money back what are we in now January 2015 its been almost a freaking year and these mother effers cant get their act together. Theyre stalling Lisa in the office hello can I get my money back. $1,448.00. They did not do the crowns they did not do the feelings I had all that work done and it was a thousand dollars cheaper than the quote smilecare gave me you want to see the quote they gave me they wanted to charge me $99 for a toothbrush and not even tell me about it they're a bunch of freaking thieves liars thieves thieves how can you even stand to go into work I told Lisa I'm going to lose my house I need that money a house I'm going to lose it give me my freaking money nothing. pushes it off to district office yet won't give me the name of the person and you know what in the first claim that they forgot to include the crowns the reimbursement for the crowns what the f people?
Ever you do run don't go here it's a puppy mill for freaking dentists. Run far. run fast run away!!!!!

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.

DONT USE THIS HORRIBLE DENTIST!!! The bonding on one of my teeth came off so I went to them to get it fixed. I waited in the waiting room for 30 minutes then was taking in the back and put in a chair. They left me sitting there for another 2 hours. Finally after I had been there 2.5 hours past my appointment time, I was seem by the dentist. He barely glance at my tooth and then told me I needed a crown. Which I know for sure I did not. I told him I didnt want a crown but bonding on my teeth instead. He said he would have to charge me the same for bonding as a crown, so I might as well get the crown. They should never be the same price!!! He was trying to get me to do unneccessary work. When I refused the crown and asked for the bonding, even if it was the same price. He then came back to say He will not do it. I have no idea why. He then sent the office manage over to ask me to leave since I would do the crown. I was confused and could not fiqure out why. They were so completely rude to me it was unbelieveable. I stated I really needed my tooth fix and why did I have to leave. She said leave now or I will call security on you. All I wanted was my teeth rebonded. What kind of dentist kicks you out of their office because you dont want or need a crown. I can not believe how poorly I have been treated by this dentist and staff. It is really hard to believe they are still in business. Do yourself a favor and dont use this mean, rude and completely unprofessional company.

1
★☆☆☆☆

DONT USE THIS HORRIBLE DENTIST!!! The bonding on one of my teeth came off so I went to them to get it fixed. I waited in the waiting room for 30 minutes then was taking in the back and put in a chair. They left me sitting there for another 2 hours. Finally after I had been there 2.5 hours past my appointment time, I was seem by the dentist. He barely glance at my tooth and then told me I needed a crown. Which I know for sure I did not. I told him I didnt want a crown but bonding on my teeth instead. He said he would have to charge me the same for bonding as a crown, so I might as well get the crown. They should never be the same price!!! He was trying to get me to do unneccessary work. When I refused the crown and asked for the bonding, even if it was the same price. He then came back to say He will not do it. I have no idea why. He then sent the office manage over to ask me to leave since I would do the crown. I was confused and could not fiqure out why. They were so completely rude to me it was unbelieveable. I stated I really needed my tooth fix and why did I have to leave. She said leave now or I will call security on you. All I wanted was my teeth rebonded. What kind of dentist kicks you out of their office because you dont want or need a crown. I can not believe how poorly I have been treated by this dentist and staff. It is really hard to believe they are still in business. Do yourself a favor and dont use this mean, rude and completely unprofessional company.

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.

I took all 3 of my boys for a routine check up and I fill that they were good they were friendly and they didnt act unprofessional. . I fill that everyone should feel good where they work and talk like normal people. if you had a good weekend why not talk about it. over all I think they were good I didnt have to wait and I give them a dumbs up now western dental sucks they are the worst there is

4
★★★★☆

I took all 3 of my boys for a routine check up and I fill that they were good they were friendly and they didnt act unprofessional. . I fill that everyone should feel good where they work and talk like normal people. if you had a good weekend why not talk about it. over all I think they were good I didnt have to wait and I give them a dumbs up now western dental sucks they are the worst there is

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.

I can't say much about the dentist portion of smile care because I have not had a bad experience on that end as of yet. Though I regret throwing 1200 dollars down the drain for the braces that I had gotten over there. I had to stop half way because of the service being horrible. I was treated with so much disrespect. I was pregnant during my visits there. I would let them know that I am pregnant and they would just take that chair and lay me back so far that I can see the other side of the room. The entire team would discuss personal things while customers are there such as boyfriends, clubs and parties and then my treatment would be stopped for a minute because she starts using her hands to communicate with her team. I hated my visits there I am currently looking for another place to re start my ortho work. It was down right getto.

1
★☆☆☆☆

I can't say much about the dentist portion of smile care because I have not had a bad experience on that end as of yet. Though I regret throwing 1200 dollars down the drain for the braces that I had gotten over there. I had to stop half way because of the service being horrible. I was treated with so much disrespect. I was pregnant during my visits there. I would let them know that I am pregnant and they would just take that chair and lay me back so far that I can see the other side of the room. The entire team would discuss personal things while customers are there such as boyfriends, clubs and parties and then my treatment would be stopped for a minute because she starts using her hands to communicate with her team. I hated my visits there I am currently looking for another place to re start my ortho work. It was down right getto.

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.

unprofessional bastards. went for just a review on my tooth ache but from the receptionist to the dentist all i got was rudeness and a cold feeling like they dont give a s--t about my toothache. Even the dentist talked rudely to the co-workers hence the whole atmosphere is so chilling. The face of the receptionist is so blown up with anger as if she's going to blow any moment. i was told that i will need a rootcanal(costs-$4000) and when i asked what it all involved, the so called dentist who looked like a med-student from the middle-east just looked at me with a dum face. I looked more intelligent right then... so i just paid the fees they said were services they provided and walked out never again to get a cure there. Went to my regular dentist up in elk grove dental and had the fix at only $1400. i paid that happily for i was treated with respect and mostly a human being and not another customer..... Smilecare, i dont think so.....more like moneycare......

1
★☆☆☆☆

unprofessional bastards. went for just a review on my tooth ache but from the receptionist to the dentist all i got was rudeness and a cold feeling like they dont give a s--t about my toothache. Even the dentist talked rudely to the co-workers hence the whole atmosphere is so chilling. The face of the receptionist is so blown up with anger as if she's going to blow any moment. i was told that i will need a rootcanal(costs-$4000) and when i asked what it all involved, the so called dentist who looked like a med-student from the middle-east just looked at me with a dum face. I looked more intelligent right then... so i just paid the fees they said were services they provided and walked out never again to get a cure there. Went to my regular dentist up in elk grove dental and had the fix at only $1400. i paid that happily for i was treated with respect and mostly a human being and not another customer..... Smilecare, i dont think so.....more like moneycare......

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.

All I went there for was a simple cleaning and check up but came out with estimated $1300 of dental work. I say estimate because who knows how much more they would have added to the cost after my second visit. They wanted to do scaling and they used scare tactics to try to scare me into doing it. Thank God i walked out and got a second opinion. I don't recommend this place one bit and if you find yourself in this place run like he##. Not only was this place a scam but the staff was pretty aggressive and ghetto. Never will i ever go to Smile Care Dental of La Mesa even if they offered free dental work.

1
★☆☆☆☆

All I went there for was a simple cleaning and check up but came out with estimated $1300 of dental work. I say estimate because who knows how much more they would have added to the cost after my second visit. They wanted to do scaling and they used scare tactics to try to scare me into doing it. Thank God i walked out and got a second opinion. I don't recommend this place one bit and if you find yourself in this place run like he##. Not only was this place a scam but the staff was pretty aggressive and ghetto. Never will i ever go to Smile Care Dental of La Mesa even if they offered free dental work.

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.

I would give this place negative 5 stars if possible. Very cold health care/dental facility. Felt more like a factory than a health care facility. They were too worried about rushing people out so they could move on to the next patient. I had to undergo oral surgery for wisdom teeth extractions and the doctor didn't even go over any after care directions with me or my driver. They shoved a paper and prescription in my face and tried to rush me out! The staff could care less about the patients! It was my first surgery, and worst experience ever! I would NEVER recommend this place to anyone. Turko should expose them!

1
★☆☆☆☆

I would give this place negative 5 stars if possible. Very cold health care/dental facility. Felt more like a factory than a health care facility. They were too worried about rushing people out so they could move on to the next patient. I had to undergo oral surgery for wisdom teeth extractions and the doctor didn't even go over any after care directions with me or my driver. They shoved a paper and prescription in my face and tried to rush me out! The staff could care less about the patients! It was my first surgery, and worst experience ever! I would NEVER recommend this place to anyone. Turko should expose them!

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.

This is the second smilecare office I have been to, and the story stays the same. When I came in I waited for an hour because they said they could not find my chart. Then after they informed me they could not find it and made me fill out all of my information AGAIN. So after they made a new chart, I waited for another 20 mins because they forgot to put my appointment in and no one new I was waiting. I got to the back and it was very awkward, the staff has no people skills and in the end I left without treatment because I was told I would have to make another appointment for what I would need done....ridiculous.

2
★★☆☆☆

This is the second smilecare office I have been to, and the story stays the same. When I came in I waited for an hour because they said they could not find my chart. Then after they informed me they could not find it and made me fill out all of my information AGAIN. So after they made a new chart, I waited for another 20 mins because they forgot to put my appointment in and no one new I was waiting. I got to the back and it was very awkward, the staff has no people skills and in the end I left without treatment because I was told I would have to make another appointment for what I would need done....ridiculous.

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So I called to ask a question a couple of hours before my appointment and they had forgotten to inform me that I was not supposed to eat or drink anything before my appt. So I had top cancel. They made a new appt. I ended up calling the day of because They never called to confirm. So I get there and they tell me they charged me 150 for the cancellation of the last appt.(WHAT!) My appt. was at 12:30 they took me back there at 2:15. So I was getting a tooth pulled they put me under.I quess they gave me a shot to wakw me up. When I open my eyes the lady instantly picks me up and makes me walk to the recovery room.(still practicaly out) I started having a severe panic attack and hyperventillating and very out of it. So what do they do get my boyfriend and 5 month old daughter to sit in the room with me and they leave. My boyfriend was so worried it went on for about 40 min.

1
★☆☆☆☆

So I called to ask a question a couple of hours before my appointment and they had forgotten to inform me that I was not supposed to eat or drink anything before my appt. So I had top cancel. They made a new appt. I ended up calling the day of because They never called to confirm. So I get there and they tell me they charged me 150 for the cancellation of the last appt.(WHAT!) My appt. was at 12:30 they took me back there at 2:15. So I was getting a tooth pulled they put me under.I quess they gave me a shot to wakw me up. When I open my eyes the lady instantly picks me up and makes me walk to the recovery room.(still practicaly out) I started having a severe panic attack and hyperventillating and very out of it. So what do they do get my boyfriend and 5 month old daughter to sit in the room with me and they leave. My boyfriend was so worried it went on for about 40 min.

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.

I used this office for a couple of years. I was happy with the service. but there is things they can definitily do better. Like the appointment wait time its way too long. They always over book. I found that if you take the first appt in the am. is way better. Also its hard for them to return a call. And they did misplaced my kids charts a couple of time. But overall its pretty good. Of course I was able to find another location that is way better!! And I moved on.

3
★★★☆☆

I used this office for a couple of years. I was happy with the service. but there is things they can definitily do better. Like the appointment wait time its way too long. They always over book. I found that if you take the first appt in the am. is way better. Also its hard for them to return a call. And they did misplaced my kids charts a couple of time. But overall its pretty good. Of course I was able to find another location that is way better!! And I moved on.

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0 out of 1 people found this review helpful.

.

Unfortunately I am not able to recomend this office to anyone. Extermely long wait times in the office and complete lack of organization. Mixed up charts and lost doctors seem to be the norm for this office. After a lengthy hour and a half wait inside the rooms and various dentists arguing about who was seeing us I gave up. Would highly discourage visiting this place of business.

1
★☆☆☆☆

Unfortunately I am not able to recomend this office to anyone. Extermely long wait times in the office and complete lack of organization. Mixed up charts and lost doctors seem to be the norm for this office. After a lengthy hour and a half wait inside the rooms and various dentists arguing about who was seeing us I gave up. Would highly discourage visiting this place of business.

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Message from SmileCare

Whether you need a teeth cleaning, braces, or require extensive dental work, our friendly team looks forward to helping you. Call our dentist in La Mesa, CA at (619) 462-2272 today.

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