Sloan's Exterminators

★★★☆☆
  • 11061 Azahar St

    Ventura, CA 93004

    Map & Directions
  • 805-647-4288

About Sloan's Exterminators

Categories
  • Waste Management Companies
  • Home & Garden
  • Pest Control
Details
  • Ant Control
  • Bee Removal
  • Insect Control
  • Rodent Control
  • Termite Control
Hours
Monday: 08:00 AM - 04:30 PM
Tuesday: 08:00 AM - 04:30 PM
Wednesday: 08:00 AM - 04:30 PM
Thursday: 08:00 AM - 04:30 PM
Friday: 08:00 AM - 04:30 PM
Saturday: Closed
Sunday: Closed

Home & Garden

Home & Garden
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I contracted Sloan Exterminators in good faith to treat my home for termites. I was given a fair quote and I signed the documentation to have my house ??tented?. I prepared my home in accordance with the documents that were provided to me. Everything was packaged and sealed. The Sloan Team was at my house at 8 am sharp as was the Technician from the Gas Company. I turned over my house and the house key to the Sloan Company. I vacated the property and went to San Francisco for the three days that it would take to fumigate. I was called at 8 am on the morning of the third day and notified that my home had been burglarized while it was being tented. I am a 20 Navy Iraq War veteran and local resident in Ventura County. This Company had control over my home. Of course, I felt violated. I hurried back from San Francisco to be met by the Oxnard Police. My house was ransacked. I notified the Sloan Company and all they could say was they were sorry. The Police say this happens quite often during tent jobs, but the Sloan Company never informed me of the risk. I spoke with the owner and his son, and they pretty much said that it was my problem. They were not going to cover any of my loss or damages. My wife pleaded with the owner, so he took $500 off of a $1500 tent job, but bottom line??they still wanted their money! So this winds up being a very expensive tent job. I am out $1000 for the tent job, $10000 worth of property, and $1000 Insurance deductible, and undoubtedly my insurance will go up due to the claim. I spent the better part of the next several days with the inconvenience of cancelling ALL of my credit cards and banking accounts, and worrying about losing my identity due to the theft, all from choosing Sloan, and all they can say is they are sorry for the inconvenience! If you need pest control, please vote with your feet and your wallet and pick a more reputable company!

1
★☆☆☆☆

I contracted Sloan Exterminators in good faith to treat my home for termites. I was given a fair quote and I signed the documentation to have my house ??tented?. I prepared my home in accordance with the documents that were provided to me. Everything was packaged and sealed. The Sloan Team was at my house at 8 am sharp as was the Technician from the Gas Company. I turned over my house and the house key to the Sloan Company. I vacated the property and went to San Francisco for the three days that it would take to fumigate. I was called at 8 am on the morning of the third day and notified that my home had been burglarized while it was being tented. I am a 20 Navy Iraq War veteran and local resident in Ventura County. This Company had control over my home. Of course, I felt violated. I hurried back from San Francisco to be met by the Oxnard Police. My house was ransacked. I notified the Sloan Company and all they could say was they were sorry. The Police say this happens quite often during tent jobs, but the Sloan Company never informed me of the risk. I spoke with the owner and his son, and they pretty much said that it was my problem. They were not going to cover any of my loss or damages. My wife pleaded with the owner, so he took $500 off of a $1500 tent job, but bottom line??they still wanted their money! So this winds up being a very expensive tent job. I am out $1000 for the tent job, $10000 worth of property, and $1000 Insurance deductible, and undoubtedly my insurance will go up due to the claim. I spent the better part of the next several days with the inconvenience of cancelling ALL of my credit cards and banking accounts, and worrying about losing my identity due to the theft, all from choosing Sloan, and all they can say is they are sorry for the inconvenience! If you need pest control, please vote with your feet and your wallet and pick a more reputable company!

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Business Response:

Sloan??s Exterminators understands, sympathizes and shares your concerns and most importantly appreciates your service to our country. Moreover, we thank you for recognizing our fair price and punctual service. Home burglaries can and do leave homeowners feeling violated. That??s why Sloan??s Exterminators feels compelled to take additional security measures when we contract with fumigation companies, such as requesting that the fumigation company barricade windows and sliding doors. We and our sub-contractor are equally upset that your home was burglarized ?? and we know that it??s of little consolation to you, but the burglars inflicted material and financial loss on us also, due to our equipment damaged in the burglary. Prior to this occurrence home fumigation burglaries have not been a problem in Ventura County. Sloan??s Exterminators believes in increasing public awareness and has sought the help of local law enforcement to both catch the thieves in this burglary and deter future fumigation home burglaries by offering its assistance to stage a sting operation. Unfortunately, local law enforcement declined the company??s offer as current budgetary constraints do not allow additional measures to be taken at this time. But we are not stopping our efforts. In fact, the police department has told us that we are the only local company pushing for solutions to this problem, and we??re determined to get the department to help establish procedures that will protect both local homeowners and businesses from criminals. In the meantime, Sloan??s Exterminators suggests taking the following precautionary actions in preparation for your home being fumigated: ? Build a relationship with your neighbors and encourage them to keep an eye out for suspicious persons in the neighborhood during your fumigation. ? Consider hiring on-site security during the fumigation procedure or after the tents or seals are removed. ? Leave instructions with the fumigation company to operate your home alarm system. ? Remove and take with you any valuables, such as jewelry, furs, computers, etc. State Law requires consumers to acknowledge these preventive measures, consequently review the Occupant Release Notice carefully and understand the risk taken by not following these measures. Your unfortunate home burglary experience is neither a reflection of our company??s negligence nor lack of precautionary measures taken. Many communities are being affected by thefts and burglaries in general and the company appreciates your acknowledgement that it discounted the fumigation cost by $500 to help pay for the $1,000 insurance deductible despite that the Occupant Release Notice specifies in its contractual agreement with homeowners it is not responsible for malicious vandalism or theft.
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I do not recommend this company to anyone. They took the liberty of spraying our counter tops when there were appliances and cooking utensils on them - covering them in poison. They left drips of their products on furniture and items all over our house.

1
★☆☆☆☆

I do not recommend this company to anyone. They took the liberty of spraying our counter tops when there were appliances and cooking utensils on them - covering them in poison. They left drips of their products on furniture and items all over our house.

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Business Response:

Jill: We're not sure what this problem is about. We always respond when a customer has a legitimate complaint. We invite you to contact us directly and we can discuss remedies. We consider our customers our neighbors, and the last thing we want is hard feelings among neighbors. Please call us and we can try to find a remedy to the situation.
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They did an excellent job. They were on time, communicated and very organized. They left no traces and house was all cleaned up. This was a very painless experience for something that I thought would be a huge issue.Price was so fair I even asked if it was correct. The next time that there are any signs of bugs or termites I would call them immediately.

5
★★★★★

They did an excellent job. They were on time, communicated and very organized. They left no traces and house was all cleaned up. This was a very painless experience for something that I thought would be a huge issue.Price was so fair I even asked if it was correct. The next time that there are any signs of bugs or termites I would call them immediately.

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Business Response:

Thank you, Matt. We take pride in providing outstanding service and appreciate the kind words.
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Sloans is a wonderful locally owned company. They offer fast reliable service. I called to make an appointment for an inspection and they came out right away. They were not pushy at all and told me exactly what would be best but what could be done cheaper with good results as well. The price is very good (compared to someone like Terminix) and they have a good reputation.

4
★★★★☆

Sloans is a wonderful locally owned company. They offer fast reliable service. I called to make an appointment for an inspection and they came out right away. They were not pushy at all and told me exactly what would be best but what could be done cheaper with good results as well. The price is very good (compared to someone like Terminix) and they have a good reputation.

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Business Response:

Thanks, Jennifer. When we come out for an inspection we always recommend what is best for our customers. We believe that integrity is extremely important in business. We want your business over the long term, and the best way for us to earn that is by dealing with you fairly and honestly -- and you can count on us for that.

Message from Sloan's Exterminators

We look forward to the opportunity to provide you with pest control and extermination services that exceed your expectations.

More about Sloan's Exterminators

Established in 1983, Sloan's Exterminators is the leading pest control company in Ventura. Providing full-service extermination services to Ventura, Oxnard, Camarillo, Somis and Ojai. Specializing in green solutions as well as traditional fumigation methods. Dedicated to excellent customer service.

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