Burt's Foreign Auto Svc
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Message from Burt's Foreign Auto Svc
Known for quality service for more than 45 years in the same location specializing in the service and repair of most European, Japanese, and domestic brand automobiles. Bert's Foreign Car Service bases its foundation on putting itself in the customers shoes; what is the best service I can expect when I bring my car to an automotive facility?
Insider Pages Reviews for Burt's Foreign Auto Svc
I had some issues that could have been quite costly, had I taken my car into the dealership (obviously) or an unknown mechanic.
Very reasonable costs and high level service. They showed me the old parts what those parts do and how they fixed it. They even went above and beyond and took care of some maintenance issues that I didn't even ask about!
Posted 10/24/08 | Report Abuse
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The GREAT reviews ARE true about Bert's Auto
by Anonymous
Looked at all the reviews just this morning on Bert's Auto. With all the great reviews I decided to give my Toyota Corolla with very high miles one last try. It normally runs great but has been overheating. When it first started overheating I took it to another mechanic who replaced my fan switch. It took about 3 hours but he told me my car would still overheat and it would cost $1100 at least for more repairs that would take a week. My car is old and the miles are ridiculous so I've been searching online for a new used car regardless. Well, like I said, I decided to give my car one last try at Bert's. I called first. They said they'd look at it. They did even though they are a busy shop, took little time to fix and even showed me the culprit that was causing it to overheat. The cost was extremely fair and beyond reasonable with parts and labor. My car now runs great again (now I can take my time searching for a new used car) I highly recommend this place. They are a no nonsense shop. I'll be back for sure and will recommend to others. Thank you guys!
Posted 07/01/08 | Report Abuse
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A friend recommended Ron to me. I own a BMW and was tired of dealer prices and high repair bills. Ron is a top-notch mechanic that knows what he's doing. He's straightforward and his prices are great.
Posted 09/06/07 | Report Abuse
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My family has been coming to Bert's for more than 10 years. Over that time, we've owned a variety of makes and models, both foreign and domestic and we've never been disappointed in the service. Ron is straightforward, and the work always is done right the first time. His prices are competitive and well below dealer prices. I read the below statement, and while I don't live or work on the street where Bert's is located, I'm not sure what his comments have to do with the service Ron performs as an auto mechanic. Give Bert's a try. You won't go anywhere else again.
Posted 09/05/07 | Report Abuse
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Latest reviews from Citysearch.
crook, liar, and rude
by ruben33
this guy has over charged and underfixed my problems everytime. from ignition switches that he charges dealer prices for and i don't even get the original key(which is standard practice said the dealer after i called him to replace what Ron had replaced twice), to air flow meters that he charges $450 for and i find on e-bay new for $75. even the dealer charges $330 with exchange. put the $75 part in myself and car runs great. why would anyone want to get cheated by this guy?
Pros: none
Cons: still in business
Posted 10/18/09
THEY BURNED MY CAR TO THE GROUND!!!
by xbrandxnewx
I brought my BMW here after the timing belt snapped and bent 8 of the 12 valves. After $1,300 worth of repairs I was told my car was good as new. Less than a day after I got it back, it began to backfire. Not knowing what was causing this, or what this meant, I called the shop and spoke to Ron and he told me that it was nothing to worry about and that I could bring it in if I wanted to for them to take a look at. This was on a Friday, I said I would bring it in immediately and he said he wouldn't have time that day, but that the backfiring was nothing to fret over. My car being my only mode of transportation, I thought (based on Ron's lack of lack of concern over the situation) that I could just bring it in on Monday. Sunday night I was driving on the 5 North and someone honked at me and yelled that my tailpipe was on fire. Less than 5 minutes later, my car was engulfed in flames. It was a total loss. The firemen said that unburnt fuel had gotten into the tailpipe and caught fire due to faulty valve work. I notified Ron and he told me to prove it was their fault. Unfortunately I had no comprehensive insurance to cover this, so I lost everything. This shop is dangerous! Their crappy workmanship cost me my beautiful car, the $1,300 I paid Bert's to fix it and nearly cost me my life!!!!
DO NOT DO BUSINESS WITH THEM!!!!!!!!!!!!!!
Pros: None
Cons: Burned my car to the ground
Posted 10/05/09
Excellent Service
by richarjm
Bert is a pleasure to deal with, upfront and honest, works with you on prices - all around great experience.
Posted 01/05/09
Thank you Bert's Car Service =)
by ravensyz
Having moved here from another state (NY), I was thoroughly researching which car shop I'd like to have my car serviced. Initially, I had called in and spoke with Ron -- he gave me a clear breakdown of what the procedure will be, cost, etc. -- he was intelligent, upfront and very kind. I went in, and just like on the phone -- he was honest, etc. -- I choose to continue to work with him and appreciate all of his team's hard work. Thank you! JY
Posted 10/22/07
Reply to: garage_sale200
by bertsforeign
The price for the 60K service at Honda Santa Ana is $289.95 with a coupon, the diagnostic charge for the check engine light is $95 and the diagnostic charge for the SRS light is $95. The tire rotation was in question regarding the condition of tires that showed dry-rot and it was expressed to you that the best tires should remain in the rear in case of a blowout. It is so important when you receive service from any facility that if you do have an issue regarding price or service, the only way you can receive that is by communicating to that facility you are working with. As you can see from the charges made that your total came to $192.33 for the 60K service and an additional $45 to test the SRS system and no charge whatsoever to check your check engine light and to clear the computer. Please call us if we can further assist you. It's been my pleasure to serve you. It may be helpful to you in the future that you discuss with the repair facility that you are trying to receive your service at a price that is less than the competition so that you can establish a price for services before a service is performed. If there was a problem that I accidentally backed over a brand new part that belonged to me and it interfered with your car?s drivability, I apologize and will correct the problem at no charge. If I was in an argument with my employee regarding the rotation of your tires, you don?t have to worry anymore ? my employee and I have made up.
Posted 10/22/07
I don't recommend it.
by garage_sale200
I saw this place was recommended on citysearch, so I thought I would save some money by getting my 60K tune-up here and not at the dealer. Not only was Ron more expensive, but the experience was disappointing. They did not do all the work I requested until I asked them again at checkout--I even gave them a checklist to follow. Ron actually ran my car over some parts laying around the floor. The technician and owner got into a visible argument about when/how to rotate my tires. And the tires were so misaligned after the rotation that I had to go somewhere else to get them adjusted!
Pros: Personable
Cons: Unprofessional
Posted 10/20/07
Great HONEST Repair Shop!
by ranianasis
I was skeptical at first after reading all the reviews on CitySearch on how honest this place was, but I was very pleasantly surprised. Great honest service! Ron guides you step by step through the entire process and explains everything to you so that you know you're not getting ripped off. Service is very friendly and fast. Prices can't be beat! I would very highly recommended this place to anyone who needs service!
Posted 10/18/07
Mechanic and Honest!
by carolynlundberg
Most mechanics are not honest, especially with female customers. Ron at Bert's Foreign Auto is honest and has never sold me on any unnecessary repairs. I am grateful to my last next door neighbor for giving me Ron's contact information years back when my Ford "Exploder" had a cracked cylinder head. I have recommended Ron to several personal friends who have been equally pleased with Ron's service. Don't let Ron's dry sense of humor throw you, he's just a kidder.
Carolyn
Pros: Honest!
Cons: None
Posted 09/06/07
BEST OF THE BEST - DONE RIGHT THE FIRST TIME
by steeler802
I moved to Santa Ana a year ago and haven't been able to find a mechanic I trust. A friend recommended Ron to me. I won't go anywhere else again. He knows what he's doing and he'll go out of his way for you. The work is reliable and done right the first time. Give him a try. You won't be disappointed in the service or the prices.
Posted 06/03/07
Super friendly, trustworthy, great service
by annemarie77
Bert's is the best. I got tired of paying dealer prices, and I"m so glad I found Berts. Ron always takes care of me right away, no waiting, no hassles, no runaround, no games. He does great work, at great prices and with great service. This is probably the most straightforward mechanic I have found to date.
Posted 03/25/07
Honest, reliable, and the work done right and on time. Prices beat any one in town.
by profocc
I own a BMW and have taken my car to my dealer as well as other shops in the area. A friend recommended that I take my car to Bert's. I don't regret it. ROn, the owner, is honest about what needs to be done. HIs prices are right. ANd the work is done in a timely manner. I won't take my car anywhere again.
Posted 03/01/07
Berts is my one stop diagnostic specialist and repair shop. Excellent prices.
by bmwjunkie
It is nice to have one place to go to for all of my car needs. I have a Lexus and a couple of BMW's and Berts has taken care of all of my car for years. It's my one stop service center and the job is done right the first time.
Posted 01/05/07
BEST SMALL REPAIR SHOP IN TOWN
by xmasbabe
For the past six years I've been taking my cars to Bert's. I own 3 BMW's and 2 Mercedes, and I won't take them anywhere else. Give the place a try. You won't be disappointed.
Posted 11/05/06
I won't take my car anywhere else!!!!
by mercedeslvr
I have an older Mercedes and before I found Berts I was spending a fortune in repairs. This place knows what they're doing, they don't repair anything that doesn't need repaired, and there are never any hidden costs. The work is excellent and the prices better.
Posted 10/12/06
Good service and excellent prices
by iloverick
I own a BMW and was spending a fortune getting it repaired at the dealer. This place is great. Small shop, great service, fair prices and I can rely on the good work. I'll never take my car anywhere else.
Posted 10/12/06
Great price & service
by elenaau
Small shop, but great price and good customer service. Very efficient. I'm glad that I try it out. I would continue to go there for my car service.
Pros: Service, Price
Cons: Small shop
Posted 06/29/06
HIGHLY RECOMMEND TO ANYONE WITH A CAR PROBLEM
by jleepeters
I had problems with my Mercedes Benz E320 getting it smogged as it wouldn't pass, I brought it to Ron to be tested. He really went out of his way by first testing why it wouldn't pass. He didn't even charge me for testing it with his Mercedes diagnostic tool. When he found the problem, he gave me all the advice I needed to retest my car successfully after the repair. He even tested it before the retest to make sure it would pass. He and his staff are very attentive and really seem to care about the customer. I would highly recommend his shop to anyone with a car problem.
Posted 12/04/05