301 W Huntington Dr
Monrovia, CA 91016
626-303-6505
I give this place one star for the one groomer I like (Christie). My husband and I made the mistake of taking our poor dog to get groomed by THE WORST groomer ever. We've been coming to Pet's Delight for the last month and this last visit is unforgivable. I understand scrubbing the dog clean, but to the point that the underside of his paws are raw? Our dog was unable to walk correctly, kept licking his paws to soothe his pain, and was so uncomfortable that he whined himself to sleep from sheer exhaustion. I don't know the name of the groomer, but he's this old Hispanic man who needs his license (if any) taken away. He's not worth the money we paid. Due to his hateful treatment towards our dog, we will never come to this establishment again. No wonder big stores like Petco and Petsmart are running these small stores out of business!
My next step now is to write to the store and attach copies of photos taken of our dog's paws. This same letter and photos are going to be sent to the Better Business Bureau, too.
1I give this place one star for the one groomer I like (Christie). My husband and I made the mistake of taking our poor dog to get groomed by THE WORST groomer ever. We've been coming to Pet's Delight for the last month and this last visit is unforgivable. I understand scrubbing the dog clean, but to the point that the underside of his paws are raw? Our dog was unable to walk correctly, kept licking his paws to soothe his pain, and was so uncomfortable that he whined himself to sleep from sheer exhaustion. I don't know the name of the groomer, but he's this old Hispanic man who needs his license (if any) taken away. He's not worth the money we paid. Due to his hateful treatment towards our dog, we will never come to this establishment again. No wonder big stores like Petco and Petsmart are running these small stores out of business!
My next step now is to write to the store and attach copies of photos taken of our dog's paws. This same letter and photos are going to be sent to the Better Business Bureau, too.
I give this place one star for the one groomer I like (Christie). My husband and I made the mistake of taking our poor dog to get groomed by THE WORST groomer ever. We've been coming to Pet's Delight for the last month and this last
3I give this place one star for the one groomer I like (Christie). My husband and I made the mistake of taking our poor dog to get groomed by THE WORST groomer ever. We've been coming to Pet's Delight for the last month and this last
All I can say is Bonnie was very helpful and really went out of her way to answer questions, I think the service was Excellent and will continue to visit them for any of my pets needs.
3All I can say is Bonnie was very helpful and really went out of her way to answer questions, I think the service was Excellent and will continue to visit them for any of my pets needs.
We found the store to be clean and had a lot of things to look at, they are helpful and we feel we had excellent service
3We found the store to be clean and had a lot of things to look at, they are helpful and we feel we had excellent service
I feel that the service I have received there has always been good and would recommend them to anyone looking for a nice and well stocked pet store..keep up the good work!
3I feel that the service I have received there has always been good and would recommend them to anyone looking for a nice and well stocked pet store..keep up the good work!
My experience here at Pets delight has always been Great. Everyone goes out of there way to help...Great job!
3My experience here at Pets delight has always been Great. Everyone goes out of there way to help...Great job!
Always a friendly face and very helpful, that is why I continue to make all my pet purchases at Pets Delight. I would recommend them to anyone and have!
3Always a friendly face and very helpful, that is why I continue to make all my pet purchases at Pets Delight. I would recommend them to anyone and have!
Thank goodness that there is a place to buy quality things for my birds, I think they do a good good job and will continue to shop there , my birds just love there mealworms
3Thank goodness that there is a place to buy quality things for my birds, I think they do a good good job and will continue to shop there , my birds just love there mealworms
All I can say is two thumbs up they always are helpful with good advice and great service. They really care about the animals and have bid window cages so they can play!
3All I can say is two thumbs up they always are helpful with good advice and great service. They really care about the animals and have bid window cages so they can play!
What can I say that hasn't already been said here...They are really helpful and welcome you to the store.. willing to help carry out heavy things, like dog food. They seem to always be attending to the puppies.... They are very informative!
5Came in to get some answers to a problem with a pet, they helped me and after browsing around the store I made a decision to get a new cage, they helped me set it up and supplied an sheet explaining how to care for my new pet
4Its always been a pleasant experience. Best of all they help you quickly and if they don't know they try to get the information you need.
Seem like they find home for the puppies quickly, they have these rooms where you can visit with a pet to help you get an idea of their personality
Its always been a pleasant experience. Best of all they help you quickly and if they don't know they try to get the information you need.
Seem like they find home for the puppies quickly, they have these rooms where you can visit with a pet to help you get an idea of their personality
I have been in the store many times and have always noticed how well they take care of the animals.. The puppies have large window cages that make it possible for them to play. On more then one visit I have seen them offer to let a customer play with a puppy in a room with toys and places for you sit...great job
5I have been in the store many times and have always noticed how well they take care of the animals.. The puppies have large window cages that make it possible for them to play. On more then one visit I have seen them offer to let a customer play with a puppy in a room with toys and places for you sit...great job
Came in the store to find a dog and cat wondering around and greeting me, I found this to be unique..The were busy but took the time to answer my question..I would refer any of my friends to them..Very Helpful staff
3I can alway count on great service, good prices and my dog food...you guys are truly wonderful. The store is clean and well stocked
4I have been in the store many times and they are always very helpful and willing to answer questions, even if they don't have the product your looking for they suggest another or refer you to another storel
5I can say from my experiences everything has always been excellent they are helpful and always leave with a positive feeling
3I can say from my experiences everything has always been excellent they are helpful and always leave with a positive feeling
I am a pet lover and would never consider shopping anywhere that wasn't.. so I feel that these guys do an excellent job...
3I am a pet lover and would never consider shopping anywhere that wasn't.. so I feel that these guys do an excellent job...
I have been there many times and have always found them to be helpful and sincere with there recommendations.
3I have been there many times and have always found them to be helpful and sincere with there recommendations.
Fantastic experience, they have a good selection and do a great job caring for there pets, it cant be easy...but they do a Great job. They are open 7 days a week so the animals are never left even a day alone.
3Fantastic experience, they have a good selection and do a great job caring for there pets, it cant be easy...but they do a Great job. They are open 7 days a week so the animals are never left even a day alone.
I am the manager of the store and want to offer anyone that comes in and has a problem or issue with an employee or product they purchase the opportunity to contact me to resolve the problem, we are not in business to upset customers or miss lead them. We take pride and want to make any visit to the store a positive experience. Our puppies, kitten and other animals are cared for in a professional manor and receive regular vet check ups. Many of the animals that are available come from private parties and others from reputable breeders, we offer the information to anyone interested, Please feel free to ask any question and if we don't know the answer we will do our best to find out. Contact us at 626-303-6505
4I am the manager of the store and want to offer anyone that comes in and has a problem or issue with an employee or product they purchase the opportunity to contact me to resolve the problem, we are not in business to upset customers or miss lead them. We take pride and want to make any visit to the store a positive experience. Our puppies, kitten and other animals are cared for in a professional manor and receive regular vet check ups. Many of the animals that are available come from private parties and others from reputable breeders, we offer the information to anyone interested, Please feel free to ask any question and if we don't know the answer we will do our best to find out. Contact us at 626-303-6505
Fantastic experience, they have a good selection and do a great job caring for there pets, it cant be easy...but they do a Great job. They are open 7 days a week so the animals are never left even a day alone.
5I have been there many times and have always found them to be helpful and sincere with there recommendations. Great job and Thanks for being there!!!
3I am a pet lover and would never consider shopping anywhere that wasn't.. so I feel that these guys do an excellent job...Keep up the good work
5I can say from my experiences everything has always been excellent they are helpful and always leave with a positive feeling
4All I can say is two thumbs up they always are helpful with good advice and great service. They really care about the animals and have bid window cages so they can play!
4Thank goodness that there is a place to buy quality things for my birds, I think they do a good good job and will continue to shop there , my birds just love there mealworms
4Always a friendly face and very helpful, that is why I continue to make all my pet purchases at Pets Delight. I would recommend them to anyone and have!
4My experience here at Pets delight has always been Great. Everyone goes out of there way to help...Great job!
4I feel that the service I have received there has always been good and would recommend them to anyone looking for a nice and well stocked pet store..keep up the good work!
4We found the store to be clean and had a lot of things to look at, they are helpful and we feel we had excellent service
4All I can say is Bonnie was very helpful and really went out of her way to answer questions, I think the service was Excellent and will continue to visit them for any of my pets needs.
4I had an excellent experience and will continue to shop there. They are helpful and seem to really care about customer service.
4My fiance and I were well taken care of, Pets Delight found the exact puppy that we were looking for. I would recommend any of my friends or family to Pets Delight. We like shopping there and will continue
5I have always had excellent service, no problems with anything. They offer great help and are willing to suggest products that will help you with your animals.. if they don't have the answer they are honest and suggest you contact a vet. Its always a pleasure coming here
4I have always had excellent service, no problems with anything. They offer great help and are willing to suggest products that will help you with your animals.. if they don't have the answer they are honest and suggest you contact a vet. Its always a pleasure coming here
I have been in this store many times over the past several years and have always found the staff to be friendly and helpful. They have a good selection of products and some really cute puppies
4I just read some of these reviews and had to make a few comments myself.. I have been a customer of this store for years and have always found them to be very caring about the animals. I have overheard other customers asking questions and
3I just read some of these reviews and had to make a few comments myself.. I have been a customer of this store for years and have always found them to be very caring about the animals. I have overheard other customers asking questions and
I know the owner of this store and he is a kind and loving person. His pets are the best trained animals I have ever been around and he is a fair and compassionate person. The negative comments on this forum are from one disgruntled individual who obviously was so dumb they got burned, not by Pet's Delight, but by someone who sent them there to buy products. They need to take responsibility for buying for outside individuals that are NOT in the business of selling puppies. You get burned and complain about a store that had nothing to do with it. Grow up...or try caring for all these animals yourself and then criticize!! ugh...get a grip..
5I know the owner of this store and he is a kind and loving person. His pets are the best trained animals I have ever been around and he is a fair and compassionate person. The negative comments on this forum are from one disgruntled individual who obviously was so dumb they got burned, not by Pet's Delight, but by someone who sent them there to buy products. They need to take responsibility for buying for outside individuals that are NOT in the business of selling puppies. You get burned and complain about a store that had nothing to do with it. Grow up...or try caring for all these animals yourself and then criticize!! ugh...get a grip..
I am a consumer and a prior employee of Pet's Delight after reading the comments by Andrea M, Christina I, and Justin C. I would ask myself a question these seem to be all the same person with a complaint with a person they purchased a puppy from, if they are upset with the breeder they need to handle it with her, they said she sold them the puppy and the store had nothing to do with that and as far as the products they got I didnt see anywhere in the comments that they were items not needed and Im sure they had a choice when making the purchase. I understand they are angry but when the internet is used to purchase anything consumers should be extra cautious do there homework and ask a lot of questions.
4I am a consumer and a prior employee of Pet's Delight after reading the comments by Andrea M, Christina I, and Justin C. I would ask myself a question these seem to be all the same person with a complaint with a person they purchased a puppy from, if they are upset with the breeder they need to handle it with her, they said she sold them the puppy and the store had nothing to do with that and as far as the products they got I didnt see anywhere in the comments that they were items not needed and Im sure they had a choice when making the purchase. I understand they are angry but when the internet is used to purchase anything consumers should be extra cautious do there homework and ask a lot of questions.
This store is a terrible place. It does not even deserve one star. They sell sick puppy mill dogs and treat them horribly. This place needs to be closed down! All Pet's Delight stores need to be closed down. The owners should go to jail for how they are treating these animals, as well as for ripping off people. The owners have written the only positive posts on this or anyother site. DO NOT GO HERE!
0This store is a terrible place. It does not even deserve one star. They sell sick puppy mill dogs and treat them horribly. This place needs to be closed down! All Pet's Delight stores need to be closed down. The owners should go to jail for how they are treating these animals, as well as for ripping off people. The owners have written the only positive posts on this or anyother site. DO NOT GO HERE!
Pros: Nothing
Cons: Everything
These two stores make every effort to be sure that the animals are properly cared for and have been in business for over 30 years. Anyone that has a question about the care of their pets gets the information they need to feed and care for there animal. They offer low cost shot clinics weekly so people can keep there animals up to date on there shots and actually have vets there that will offer their help when needed. They refer customers to low cost clinics where they can have there pets spayed neutered. The staff has always been friendly and will to help when they can.
5These two stores make every effort to be sure that the animals are properly cared for and have been in business for over 30 years. Anyone that has a question about the care of their pets gets the information they need to feed and care for there animal. They offer low cost shot clinics weekly so people can keep there animals up to date on there shots and actually have vets there that will offer their help when needed. They refer customers to low cost clinics where they can have there pets spayed neutered. The staff has always been friendly and will to help when they can.
I walked by this pet store the other night and saw the puppies in small cages in view of the window, shivering in the dark with no blankets, or pads for them to sleep on. Only wire mesh from the cages. No water either. Horrible! Don't go here to support them. Or go see for yourself.
0I walked by this pet store the other night and saw the puppies in small cages in view of the window, shivering in the dark with no blankets, or pads for them to sleep on. Only wire mesh from the cages. No water either. Horrible! Don't go here to support them. Or go see for yourself.