FCC Collision Centers
Family Owned Business For Over 30 Years
Message from FCC Collision Centers
FCC Collision Centers provide repair services for all types of collision damage. That includes auto body repair, auto detailing, painting, wheel alignment, glass tinting and glass replacement. We work with all insurance companies Both shops are equipped with state-of-the-art auto body repair equipment including electronic framework measuring and wheel alignments. Each shop is also equipped with modern downdraft spray booths for excellent paint results, using only premium Dupont paint. We ao Both locations are ICAR GOLD certified. FCC Collision Centers maintain memberships in the California Auto Body Association, the Society of Collision Repair Specialists, the National Federation of Independent Businesses and the Better Business Bureau.
Insider Pages Reviews for FCC Collision Centers
After our car was run into and had a lot of cosmetic damage, M2 did a fine job of fixing the cosmetic and slight structural damage. They worked well within our insurance bounds and we'd go back here if we need to (hopefully not!).
Posted 10/06/07 | Report Abuse
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This place is wonderful! The staff is very professional and knowledgeable. They took the time to explain the process and all my options. My Sequoia looks like new! In fact, they weren't satisfied with the color match and repainted my SUV a second time until it was perfect! Their prices are great and they even gave me a ride back to the office. Thanks Al, you were right--they are the best!
Posted 04/11/07 | Report Abuse
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Very good
by Anonymous
They did a very good job and got the insurance company to pay to repair my BMW the right way. Other shops didn't spend the time to explain how they would fix my car...they did. Thanks guys!
Posted 03/16/07 | Report Abuse
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It's a great shop. They really work hard to make you happy. It's a family business that has the customers interest as it's most important satisfaction goal.
Posted 05/16/06 | Report Abuse
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Latest reviews from Citysearch.
Fantastic Job!!!!
by derralterry
Hi, I am Derral,
I have a Mercedes that was involved in a collision. My Insurance agent recommended FCC because numerous customers had spoken highly of the service and quality.
I took my car to them and they took care of the rest!!!!!
Excellent Staff, I believe its family owned!!! Thats so hard to find these days!!!!! Family Owned service that is dedicated to their customers!!!!!
I am very grateful!!!!
Thanks you guys
Derral
Pros: The best body work I have seen
Posted 10/01/09
Seriously unethical
by reggi3000
On a recommendation from Nissan, I had my car towed to FCC after an accident. I spoke with the receptionist, who was awesome, and asked that they do an estimate. I called the next morning to check auto shop "etiquitte" about having someone from another body shop come do an estimate. I was told it was no problem and I made arrangements to go after work. I arrived directly after my insurance claim adjuster and a few moments before the other shop. After I got the sales pitch from Terry, the gentleman from the other shop arrived. We went into the shop, I to take pictures, he to do an estimate for me. As I approached what I was told was my car, I was shocked speechless! My car's front end was completely disassembled. To make a long story short, when Terry was confronted about the work done without authorization, he became belligerent and aggressive. I couldn't get my car out fast enough. I did not trust them after this display of unethical, not to mention illegal, business practice. I was assured there were 22 pictures taken of the my car from it's arrival completely through the disassembly that I would be sent. I explained to my insurance company that I in no way tried to under man them by authorizing the work before they could look at the car, they informed me that they could not do the necessary measurements to help in any court battle and luckily was not deemed "at fault" in the accident. Needless to say the pictures never mastrrialized and I doubt they had even been taken. Most people I spoke to about this admitted they would have left their car to be done by FCC since it was already disassembled. I believe this is exactly what FCC had planned. I would seriously reconsider having this shop do any work for you. If Terry treats people this way, you will be treated no different. Gosh forbid you have a problem with the work they do! I have spoken with the Bureau of Automotive Repair regarding this incident.
Pros: Great receptionist
Cons: UNETHICAL
Posted 10/11/08
Great Advice
by 2138nym
I heard about FCC through a friend of mine. I moved out here from the East Coast and have had back luck for the most part with mechanics so I always like to go off of referals.
Earlier today I was involved with a minor fender bender. I called and spoke with Adam stating my current situation. I am up in SF for over a month and not sure what to do. Instead of just hanging up the phone. I was still treated like a potential customer. After going over different outcomes with me, he even mentioned a few places in the city of SF to get an estimate taking care.
I am was very happy to know that Adam still was generous enough to take the time speak with me. I could only think that if he did that with me he is a good sound business man
Thanks Adam. I will take your advise soundly.
Posted 07/24/07
Great job and staff
by westcoast123
They were very helpful with the insurance company and I'm generally happy with the whole experience except for getting into an accident. They also Diamond Certified.
Posted 04/04/07