Family Pet Clinic Of Phelan

★★★★☆
34.4263 -117.566
Map and Directions to Family Pet Clinic Of Phelan

760-868-8620

4385 Phelan Rd

Phelan, CA

92371

Get Directions

About Family Pet Clinic Of Phelan

Pets & Animals

Pets & Animals
More choices in Phelan:
Resultset_next

Gulley's Livestock Disposal

10272 Juniper Rd Oak Hills, CA

Resultset_next

Country Animal Care

4525 Phelan Rd Phelan, CA

3.75 12
Hi! Sign in to let us know how Family Pet Clinic Of Phelan was?
Write a Review
Reviews 1 - 12 of 12.
.

I visited Dr. Burch's office for the first time, my lab was very ill and thought he was dying, she has been part of our family for many years. Upon arriving the office staff was very loving and seemed to care very much for my girl. The office was busy but moved along well. When Dr. Burch came in we discussed the issues and what to do. I was told the cost and given choices as to what needed to be done. I'm happy to say 6 weeks later and Koda is doing well and I'm was very happy with Dr. Burch and his staff. He is our new Vet.

5
★★★★★

I visited Dr. Burch's office for the first time, my lab was very ill and thought he was dying, she has been part of our family for many years. Upon arriving the office staff was very loving and seemed to care very much for my girl. The office was busy but moved along well. When Dr. Burch came in we discussed the issues and what to do. I was told the cost and given choices as to what needed to be done. I'm happy to say 6 weeks later and Koda is doing well and I'm was very happy with Dr. Burch and his staff. He is our new Vet.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I lived down the hill, and recently moved to the area. The Family Pet Clinic was highly recommended so I took my dogs in to get established with the vet and get their yearly shots and blood work. Boy was I surprised! This place is filthy!, has a loong waiting time and the staff seems rude and uncaring, I had questions about my bill and I was told that if I had questions I needed to call the doctor?, call him? I WAS THERE!! The doctor seems to care about the animals but he needs to hire a better staff! I will NOT be back.

1
★☆☆☆☆

I lived down the hill, and recently moved to the area. The Family Pet Clinic was highly recommended so I took my dogs in to get established with the vet and get their yearly shots and blood work. Boy was I surprised! This place is filthy!, has a loong waiting time and the staff seems rude and uncaring, I had questions about my bill and I was told that if I had questions I needed to call the doctor?, call him? I WAS THERE!! The doctor seems to care about the animals but he needs to hire a better staff! I will NOT be back.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Dr. Burch is everything you would want in a vet and then some! I have been going there forever, never had a complaint! Now I met the women vet and she was rude and unprofessional! I can't even express to you how much I think she does NOT like animals! I think she needs a new profession for sure. I do not recommend the lady vet and hope they get rid of her real soon! I would recommend Dr. Burch with 4 stars her not even a half of a star!

4
★★★★☆

Dr. Burch is everything you would want in a vet and then some! I have been going there forever, never had a complaint! Now I met the women vet and she was rude and unprofessional! I can't even express to you how much I think she does NOT like animals! I think she needs a new profession for sure. I do not recommend the lady vet and hope they get rid of her real soon! I would recommend Dr. Burch with 4 stars her not even a half of a star!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

They made me wait in a small room with my dog who was bleeding and having a miscarriage for over 2 hours and still no vet.They said he was busy.I ended up going to another vet before they can charge me for waiting.This place needs to close down.

5
★★★★★

They made me wait in a small room with my dog who was bleeding and having a miscarriage for over 2 hours and still no vet.They said he was busy.I ended up going to another vet before they can charge me for waiting.This place needs to close down.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

In economics they taught us that monopolies lead to higher costs and poorer service and the Family Pet Clinic of Phelan is proof of this. They strung us along all day with false hope about our pet who our regular vet was able to diagnose in about 5 minutes as having had a catastrophic and incurable heart failure - is it a coincidence that they charge by the hour? To add insult to injury, the hours they charged for included the time we spent *waiting* for the vet to return a phone call (she never did), and after we gave up on getting a call back and came in, the time we spent *waiting* for a receptionist to show up, and *waiting* for a room - all on our tab!They are apparently too cheap to have sufficient staff to allow the receptionist to be at her desk instead of working in the back - we walked into a waiting room full of people and absolutely no staff.And on the initial bill, they charged us for procedures that had been done at the emergency vet the night before, and hours that hadn't even happened yet. I'd hate to think they count on folks who are about to lose a loved one not reviewing their invoices, but given the greed that seems to underlie everything else, I have to wonder.I did attempt to get some of this resolved at the time (and the duplicate charges for procedures, as well as hours that hadn't happened yet). However, regarding being charged for time while we were waiting to hear from them, we were simply told that the vet was busy and they wouldn't adjust the charges. Yes, she's busy making money so we have to pay more while she does so. I sincerely hope that she's less busy in the future.

1
★☆☆☆☆

In economics they taught us that monopolies lead to higher costs and poorer service and the Family Pet Clinic of Phelan is proof of this. They strung us along all day with false hope about our pet who our regular vet was able to diagnose in about 5 minutes as having had a catastrophic and incurable heart failure - is it a coincidence that they charge by the hour? To add insult to injury, the hours they charged for included the time we spent *waiting* for the vet to return a phone call (she never did), and after we gave up on getting a call back and came in, the time we spent *waiting* for a receptionist to show up, and *waiting* for a room - all on our tab!They are apparently too cheap to have sufficient staff to allow the receptionist to be at her desk instead of working in the back - we walked into a waiting room full of people and absolutely no staff.And on the initial bill, they charged us for procedures that had been done at the emergency vet the night before, and hours that hadn't even happened yet. I'd hate to think they count on folks who are about to lose a loved one not reviewing their invoices, but given the greed that seems to underlie everything else, I have to wonder.I did attempt to get some of this resolved at the time (and the duplicate charges for procedures, as well as hours that hadn't happened yet). However, regarding being charged for time while we were waiting to hear from them, we were simply told that the vet was busy and they wouldn't adjust the charges. Yes, she's busy making money so we have to pay more while she does so. I sincerely hope that she's less busy in the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Only dealt w/ & seen work done by Dr. Burch & can only recommend his services. Compassionate, thorough & considers Alternative Treatments. Reasonable rates, & workable for established customers. Everything you want in a good Vet.

5
★★★★★

Only dealt w/ & seen work done by Dr. Burch & can only recommend his services. Compassionate, thorough & considers Alternative Treatments. Reasonable rates, & workable for established customers. Everything you want in a good Vet.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

We are new to the area and our dog got sliced opened deeply on her chest. We took our dog to this clinic and everything seemed ok until I saw the stitching the vet did. It was a VERY POOR job and it came apart by the weekend. They are not opened on weekends, so on Monday we took her back in and they did NOT re-stitch her up. They gave us some liquid stuff w/ gauze and some cream and told us to keep the wound clean while it healed up. I would NOT recommend this clinic. We paid $600+ for their services and they DO NOT guarantee their work and make you sign a paper stating once the animal leaves, they are not responsible for anything that happens. We kept her paws wrapped with padding and she had one of those large plastic hoods on to prevent her from chewing the wound. I am so frustrated with their service...or better stated " lack of service."

2
★★☆☆☆

We are new to the area and our dog got sliced opened deeply on her chest. We took our dog to this clinic and everything seemed ok until I saw the stitching the vet did. It was a VERY POOR job and it came apart by the weekend. They are not opened on weekends, so on Monday we took her back in and they did NOT re-stitch her up. They gave us some liquid stuff w/ gauze and some cream and told us to keep the wound clean while it healed up. I would NOT recommend this clinic. We paid $600+ for their services and they DO NOT guarantee their work and make you sign a paper stating once the animal leaves, they are not responsible for anything that happens. We kept her paws wrapped with padding and she had one of those large plastic hoods on to prevent her from chewing the wound. I am so frustrated with their service...or better stated " lack of service."

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

The staff at the Family Pet Clinic do a great job. My dogs love going to this vet, they actually lead me into the office door. The prices are reasonable and the staff really looks out for the best interest of your pet when giving care.

5
★★★★★

The staff at the Family Pet Clinic do a great job. My dogs love going to this vet, they actually lead me into the office door. The prices are reasonable and the staff really looks out for the best interest of your pet when giving care.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

We raise and sell our dogs so we've used this vet several time. This is a great vet to take your dogs too. We've used them several time also for health certificates so the dogs can be flown out to their desinations.
Their prices are reasonable. The vet is very knowledgable, nice, and the staff is friendly. The office is clean! I would highly recommend this business.

PROS: clean, professional, friendly
CONS:

5
★★★★★

We raise and sell our dogs so we've used this vet several time. This is a great vet to take your dogs too. We've used them several time also for health certificates so the dogs can be flown out to their desinations.
Their prices are reasonable. The vet is very knowledgable, nice, and the staff is friendly. The office is clean! I would highly recommend this business.

PROS: clean, professional, friendly
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Family Pet Clinic Of Phelan is a clean area to take your furry friends when they are sick or hurt. They give great care to your animals, treating them as if they were your own, but at the same time not reaching too far into your pockets to do so. The prices are fairly good and the vets are very warm and welcoming. I believe they even handle horses! I have taken my cats and dogs there a few times and have never had a bad experience.

5
★★★★★

Family Pet Clinic Of Phelan is a clean area to take your furry friends when they are sick or hurt. They give great care to your animals, treating them as if they were your own, but at the same time not reaching too far into your pockets to do so. The prices are fairly good and the vets are very warm and welcoming. I believe they even handle horses! I have taken my cats and dogs there a few times and have never had a bad experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

Latest reviews from Citysearch.

.

I have been going to FPC of Phelan for 5 yrs. The two lady vets are no longer there and that is a shame. Dr. Rosanaur and Dr. Vanesian both are much much more professional and caring vets than Dr. Burch. Both women explain things clearly

6
★★★★★

I have been going to FPC of Phelan for 5 yrs. The two lady vets are no longer there and that is a shame. Dr. Rosanaur and Dr. Vanesian both are much much more professional and caring vets than Dr. Burch. Both women explain things clearly

.

I have been coming to Family Pet Clinic Of Phelan for years and I have had wonderful experiences with Dr. Burch, but unfortunatley my latest experience was with Dr. V. She was abrupt, rude, treated me like I was stupid, and was only in the exam room with me for 2 minutes it seemed like. Her and Dr. Burch are like night and day. So in the future if I continue to come back I will only be going to see Dr. Burch. He is compassionate, very thurough, and you can tell he loves what he does, loves animals. My advice for the other doctor is that if being a vet isn't really what you wanted to do you should quit!

1
★☆☆☆☆

I have been coming to Family Pet Clinic Of Phelan for years and I have had wonderful experiences with Dr. Burch, but unfortunatley my latest experience was with Dr. V. She was abrupt, rude, treated me like I was stupid, and was only in the exam room with me for 2 minutes it seemed like. Her and Dr. Burch are like night and day. So in the future if I continue to come back I will only be going to see Dr. Burch. He is compassionate, very thurough, and you can tell he loves what he does, loves animals. My advice for the other doctor is that if being a vet isn't really what you wanted to do you should quit!

Pros: Dr. Burch, excellent staff, friendly, clean

Cons: Dr. V

Similar Nearby

Similar Nearby

  1. 1
    Country Animal Care
    4% ★★★★☆ 11 reviews
    0.17 mi
  2. 2
    Phelan Veterinary Supply
    4% ★★★★☆ 4 reviews
    0.57 mi