Best Buy

★★★☆☆
  • 1236 Galleria Blvd

    Roseville, CA 95678

    Map & Directions
  • 916-780-5969

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Details
  • Phone Equipment
  • Car Stereos
  • DVDs
  • Music CDs & Tapes
  • TVs and Radios
  • Video Game Stores
Hours
M-Sa 10am-9pm, Su 11am-8pm
Special Offer
Hot Deals on Electronics

Shopping

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    3.0 6
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    .

    Best Buy's are pretty much the same every where you go. This Best Buy is as good as the whole chain. I have never gone to a Best Buy and not found what I was looking for. They have very deep inventory and stock and I really appreciate

    3
    ★★★★★

    Best Buy's are pretty much the same every where you go. This Best Buy is as good as the whole chain. I have never gone to a Best Buy and not found what I was looking for. They have very deep inventory and stock and I really appreciate

    .

    Best Buy will match the price of all competitors. One-stop store for all your computer, cameras, printers, etc. needs. The staff is very helpful and informs you of new products. Overall a pleasant shopping experience.

    4
    ★★★★☆

    Best Buy will match the price of all competitors. One-stop store for all your computer, cameras, printers, etc. needs. The staff is very helpful and informs you of new products. Overall a pleasant shopping experience.

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    .

    First, I called Best Buy in Roseville to see if they carried the power adapter for my HP Pavilion lap top, less than a month old. I was told they only carry a universal adapter for $100. I drove down there and the first guy to help me was very nice and showed me that they actually have the exact HP adapter I need for $80. While I am glad the guy on the phone was wrong, he should have been able to tell me they had what I was looking for...
    I walked to the register to pay where there was only one line open and THREE employees standing at one register to help ONE customer. Both the two extra employees looked at me, did NOT smile, did NOT tell me someone would be right with me, just looked at me and walked away. Also, the door greeter looked at me and I was thinking she might call for back up, but did not. It took FOUR more people getting in line behind me for the girl at the register to call for extra help.
    I did not wait terribly long, however, I feel that the LEAST those employees could have done would be to acknowledge that I was there and let me know that someone would be with me. What happened to good customer service?? Especially in a time when the economy is doing so badly they should be GRATEFUL for jobs and want to keep their jobs and the company should want to keep business!! I am polite when I come in, no need to be treated in such an unprofessional way. Especially considering less than a month ago I spent over $1100 at Best Buy for a computer and all kinds of upgrades and programs for it. I EXPECT better. There are many more choices out there where I can buy my electronics and I will do so.

    1
    ★☆☆☆☆

    First, I called Best Buy in Roseville to see if they carried the power adapter for my HP Pavilion lap top, less than a month old. I was told they only carry a universal adapter for $100. I drove down there and the first guy to help me was very nice and showed me that they actually have the exact HP adapter I need for $80. While I am glad the guy on the phone was wrong, he should have been able to tell me they had what I was looking for...
    I walked to the register to pay where there was only one line open and THREE employees standing at one register to help ONE customer. Both the two extra employees looked at me, did NOT smile, did NOT tell me someone would be right with me, just looked at me and walked away. Also, the door greeter looked at me and I was thinking she might call for back up, but did not. It took FOUR more people getting in line behind me for the girl at the register to call for extra help.
    I did not wait terribly long, however, I feel that the LEAST those employees could have done would be to acknowledge that I was there and let me know that someone would be with me. What happened to good customer service?? Especially in a time when the economy is doing so badly they should be GRATEFUL for jobs and want to keep their jobs and the company should want to keep business!! I am polite when I come in, no need to be treated in such an unprofessional way. Especially considering less than a month ago I spent over $1100 at Best Buy for a computer and all kinds of upgrades and programs for it. I EXPECT better. There are many more choices out there where I can buy my electronics and I will do so.

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    .

    First, I called to see if they carried the power adapter for my HP Pavilion lap top, less than a month old. I was told they only carry a universal adapter for $100. I drove down there and the first guy to help me was very nice and showed me that they actually have the exact HP adapter I need for $80. While I am glad the guy on the phone was wrong, he should have been able to tell me they had what I was looking for...
    I walked to the register to pay where there was only one line open and THREE employees standing at one register to help ONE customer. Both the two extra employees looked at me, did NOT smile, did NOT tell me someone would be right with me, just looked at me and walked away. Also, the door greeter looked at me and I was thinking she might call for back up, but did not. It took FOUR more people getting in line behind me for the girl at the register to call for extra help.
    I did not wait terribly long, however, I feel that the LEAST those employees could have done would be to acknowledge that I was there and let me know that someone would be with me. What happened to good customer service?? Especially in a time when the economy is doing so badly they should be GRATEFUL for jobs and want to keep their jobs and the company should want to keep business!! I am polite when I come in, no need to be treated in such an unprofessional way. Especially considering less than a month ago I spent over $1100 at Best Buy for a computer and all kinds of upgrades and programs for it. I EXPECT better. There are many more choices out there where I can buy my electronics and I will do so.

    0
    ★☆☆☆☆

    First, I called to see if they carried the power adapter for my HP Pavilion lap top, less than a month old. I was told they only carry a universal adapter for $100. I drove down there and the first guy to help me was very nice and showed me that they actually have the exact HP adapter I need for $80. While I am glad the guy on the phone was wrong, he should have been able to tell me they had what I was looking for...
    I walked to the register to pay where there was only one line open and THREE employees standing at one register to help ONE customer. Both the two extra employees looked at me, did NOT smile, did NOT tell me someone would be right with me, just looked at me and walked away. Also, the door greeter looked at me and I was thinking she might call for back up, but did not. It took FOUR more people getting in line behind me for the girl at the register to call for extra help.
    I did not wait terribly long, however, I feel that the LEAST those employees could have done would be to acknowledge that I was there and let me know that someone would be with me. What happened to good customer service?? Especially in a time when the economy is doing so badly they should be GRATEFUL for jobs and want to keep their jobs and the company should want to keep business!! I am polite when I come in, no need to be treated in such an unprofessional way. Especially considering less than a month ago I spent over $1100 at Best Buy for a computer and all kinds of upgrades and programs for it. I EXPECT better. There are many more choices out there where I can buy my electronics and I will do so.

    Cons: Lots of staff...who will ignore you.

    .

    Unfriendly staff. They are descriminating customers and not patient to explain and attend to questions of the product. They switch easily to another customers even if we still need their assistance that makes them so rude and unproffesional.

    3
    ★★★☆☆

    Unfriendly staff. They are descriminating customers and not patient to explain and attend to questions of the product. They switch easily to another customers even if we still need their assistance that makes them so rude and unproffesional.

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    .

    My family has bought some appliances there, and I've personally bought two computers, a TV, DVD player, two cameras, sound system, and a load of other stuff there.
    We've returned new items that we just didn't like with no problems. I've had nothing but helpful people.
    Of course at times it was so busy in there is took some time to get things done, but that should be expected at that time of the day or week.

    3
    ★★★☆☆

    My family has bought some appliances there, and I've personally bought two computers, a TV, DVD player, two cameras, sound system, and a load of other stuff there.
    We've returned new items that we just didn't like with no problems. I've had nothing but helpful people.
    Of course at times it was so busy in there is took some time to get things done, but that should be expected at that time of the day or week.

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