Inta Gems

Buying an engagement ring is a daunting task. After looking at many of the big retail chains and online shops (e.g. Robbins Bros, Blue Nile) I decided that the jewelry district in Downtown LA would provide the best value. The only problem was finding a reputable jeweler among the hundreds of vendors. I did my research online and found INTA Gems. I was very impressed with the many positive reviews they had received. I had a general idea of the kind of diamond I wanted and conveyed that to them (Princess, At least 2 carat, colorless, VS2 or higher). They had 1 on-hand that met my specifications. I wanted to see more to compare it with. Within 1 day, they rounded up 4 more diamonds for me to look at. After picking the diamond and getting their price, I looked on Blue Nile and could not find a diamond with similar characteristics for a better price. I found a setting online that I liked and brought in pictures. They were able to recreate the look AND beat the online price. All in all, I got a fabulous ring at a great price. They even provided an appraisal for the ring for insurance purposes. They were very professional and knowledgeable. I would recommend INTA to my friends and will return to buy the wedding bands. Thanks Steve and Tina, she loves the ring!!

I'm one of those people who has embraced the internet for shopping, education, everything. For 2 weeks I did endless searches on all the diamond websites to become familiar with the 4 C's. Espeicially the "Cut" . While I was doing that, I also visited, emailed, and called Steve at INTA. He was so patient, answering all my questions. As I narrowed my search, it came down to a diamond on Blue Nile or one that he was offering. He never pressured me. Tina helped me pick out a fabulous setting, but they told me that I could buy either diamond and that would be fine! I decided to go with the INTA one, F-VS2-1.09-Excellent cut. When it came down to it, there was no substitute for customer service. Where other jewelers in the same area became annoyed with all my questions, Steve and his salespeople welcomed them. The family is wonderful also. I will be back and my friends are going to join me.

PROS: Customer Service, no pressure, nice people
CONS: None