When I wrecked the old bike, Munroe was the closest dealer that I could hop on crutches to. I had my heart set on a Triumph, but I did look around. The guys were great, Rory is very nice, and easy going. I didn't feel nearly as comfortable at most of the other bike dealers, some giving me some attitude about being a female rider.
They will definitely work with you as far as maintanence and repair. I like to do some work on my bike, but they have been non-judgemental about some of the things I've done, and very helpful with suggestions.
Pros: good to work with, nice people, "chick" friendly
Cons: can get busy, can't buy more bikes
I can't say enough about Munroe Motors (SF). Service is excellent (and in demand - book early), sales staff (Rory) is a straight shooter and will work with you for a good deal. Honest impression of the dealership is ""very professional"". Good selection of Triumph, Ducati, Moto Guzzi etc. I would recommend these guy's to anyone that's looking for something other than the standard Japanese rice rocket.
Pros: Good Deals, Great Service, Good Selection