Romano's Macaroni Grill

★★★☆☆
  • 110 Ranch Dr

    Milpitas, CA 95035

    Map & Directions
  • 408-935-9875

Food

Food
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Have yet to have a bad meal, after multiple visits.

2
★★★★★

Have yet to have a bad meal, after multiple visits.

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Monday, August 6th, I took my elderly mother and my daughter out to dinner to the Macaroni Grill in Elk Grove, CA. We all three ordered the same meal (Shrimp Portofino). I found an old cigarette butt, leaves, dirt and garbage in all three of our meals. I have launched a complaint with the County Health Dept and have also contacted and reported this to Macaroni Grill's corporate office. I received a call from the district office's manager and was told that he had conducted an investigation at the restaurant and found that a batch of mushrooms had been dropped while they were delivered which is how the garbage got in our food. I personally do not believe this, the mushrooms were cooked in a sauce yet the garbage was not in the sauce but was mixed in the meal and the leaves and dirt was dry and brittle. I truly believe that this was done intentionally. Needless to say I will never eat at this restaurant and frankly, do not feel comfortable eating out at all at this point. I have not been satisfactorily dealt with regarding this matter either.

0
★☆☆☆☆

Monday, August 6th, I took my elderly mother and my daughter out to dinner to the Macaroni Grill in Elk Grove, CA. We all three ordered the same meal (Shrimp Portofino). I found an old cigarette butt, leaves, dirt and garbage in all three of our meals. I have launched a complaint with the County Health Dept and have also contacted and reported this to Macaroni Grill's corporate office. I received a call from the district office's manager and was told that he had conducted an investigation at the restaurant and found that a batch of mushrooms had been dropped while they were delivered which is how the garbage got in our food. I personally do not believe this, the mushrooms were cooked in a sauce yet the garbage was not in the sauce but was mixed in the meal and the leaves and dirt was dry and brittle. I truly believe that this was done intentionally. Needless to say I will never eat at this restaurant and frankly, do not feel comfortable eating out at all at this point. I have not been satisfactorily dealt with regarding this matter either.

Pros: None

Cons: Nasty Dirty Filthy Workers

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I cannot stop ravng about this awesome place. Being from india, I did not really get to know a lot of italian food until I found this gem. Romanos Macaroni Grill introduced me to the best Italian food. I ordered the chicken alfarado and its was sooooooooooo yummy. The cheese just melted in my mouth. The sauce was perfect and the smoky chicken could not be more tender and juicy.

5
★★★★★

I cannot stop ravng about this awesome place. Being from india, I did not really get to know a lot of italian food until I found this gem. Romanos Macaroni Grill introduced me to the best Italian food. I ordered the chicken alfarado and its was sooooooooooo yummy. The cheese just melted in my mouth. The sauce was perfect and the smoky chicken could not be more tender and juicy.

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Large portions, Yummy sauces. We love this place. If you are watching your calories, it is probably not the best place to go to, but they really have some mouth watering entr'ees.

4
★★★★☆

Large portions, Yummy sauces. We love this place. If you are watching your calories, it is probably not the best place to go to, but they really have some mouth watering entr'ees.

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Like most of the reviewers here, My b/f and I had a gift card and I had a pleasurable experience coming to this restaurant in another state. So we thought, what the hell. We had a show to go to at 10pm so we thought having a reservation at 8pm would suffice. Boy, were we wrong! We get there at about 15 minutes before the reservation and waited for about 30 minutes. After being seated, we waited 15 minutes for even a bus boy to acknowledge our existance. Our waiter finally came, wrote his name in crayon, gave us olive oil to dip our bread in but he gave us no bread, no water. We had to wait another 15 minutes for him to even come back with bread and to order diet soda! This waiter seemed to not care about giving any sort of decent service whatsoever. We didn't even get our entree until 9pm! He decided to chat with my b/f about the greatness of dr. pepper an why more people don't order it instead of providing any customer service. Everything we had to ask twice for and that included a to-go box! Avoid this place like the plague! Go to FJ&L's (Frankie Johnnie and Luigi) because service is much better, the food is much better, and the prices are better.

0
★☆☆☆☆

Like most of the reviewers here, My b/f and I had a gift card and I had a pleasurable experience coming to this restaurant in another state. So we thought, what the hell. We had a show to go to at 10pm so we thought having a reservation at 8pm would suffice. Boy, were we wrong! We get there at about 15 minutes before the reservation and waited for about 30 minutes. After being seated, we waited 15 minutes for even a bus boy to acknowledge our existance. Our waiter finally came, wrote his name in crayon, gave us olive oil to dip our bread in but he gave us no bread, no water. We had to wait another 15 minutes for him to even come back with bread and to order diet soda! This waiter seemed to not care about giving any sort of decent service whatsoever. We didn't even get our entree until 9pm! He decided to chat with my b/f about the greatness of dr. pepper an why more people don't order it instead of providing any customer service. Everything we had to ask twice for and that included a to-go box! Avoid this place like the plague! Go to FJ&L's (Frankie Johnnie and Luigi) because service is much better, the food is much better, and the prices are better.

Pros: Meatball lasagna is good if you don't mind waiting at least 30 minutes to get it.

Cons: Everything else.

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all of the food are just too salty. we had a group of 12 persons. believe it or not, all the food are just too salty (pasta, salmon.....). But i found this place is quite interesting. I did not have the bad service experience like the other reviews. But i definately will try to eat the pork chop again to confirm it is from the cook or it's just me.
by the way, the whole place is kind of dark. take some times for us to adjust to the eyes and read the menu. i guess it's supposed to be romantic... but it's noisy...

2
★★★★☆

all of the food are just too salty. we had a group of 12 persons. believe it or not, all the food are just too salty (pasta, salmon.....). But i found this place is quite interesting. I did not have the bad service experience like the other reviews. But i definately will try to eat the pork chop again to confirm it is from the cook or it's just me.
by the way, the whole place is kind of dark. take some times for us to adjust to the eyes and read the menu. i guess it's supposed to be romantic... but it's noisy...

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This place rocks when it comes to Italian food. Their Create your own pasta can cook up as many options as you need. Best bread ever...and amazin selection of deserts

PROS: Bread!!
CONS:

5
★★★★★

This place rocks when it comes to Italian food. Their Create your own pasta can cook up as many options as you need. Best bread ever...and amazin selection of deserts

PROS: Bread!!
CONS:

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This restaurant serves amazing food... The ambience is good. My kid enjoyed the food very much too. Very child friendly restaurant. The service is very good. They serve great wine too. Highly recommended

5
★★★★★

This restaurant serves amazing food... The ambience is good. My kid enjoyed the food very much too. Very child friendly restaurant. The service is very good. They serve great wine too. Highly recommended

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We went to Macaroni Grill for the first time a few months ago and enjoyed it thoroughly. Their portions are very big, we went in for lunch and I brought a bag home for dinner. My daughter loved it too. Great place to go with kids. A little noisy but we didnt mind coz we had our child with us.

4
★★★★☆

We went to Macaroni Grill for the first time a few months ago and enjoyed it thoroughly. Their portions are very big, we went in for lunch and I brought a bag home for dinner. My daughter loved it too. Great place to go with kids. A little noisy but we didnt mind coz we had our child with us.

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If I could give a negative rating, I would. We waited 45 minutes to be seated, despite having a reservation. The waitress repeatedly forgot our drinks and orders. The chicken canollenni did not have any chicken at all. My chicken marsala tasted microwaved. But worse of all, the manager was incredibly rude. I don't have enough space here to go into details, but DO NOT GO TO MAC GRILL if you value quality service.

0
★☆☆☆☆

If I could give a negative rating, I would. We waited 45 minutes to be seated, despite having a reservation. The waitress repeatedly forgot our drinks and orders. The chicken canollenni did not have any chicken at all. My chicken marsala tasted microwaved. But worse of all, the manager was incredibly rude. I don't have enough space here to go into details, but DO NOT GO TO MAC GRILL if you value quality service.

Pros: none

Cons: rude management, bland food, forgetful staff

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we found the food to be okay good if you're craving italian and you're already there, but it can get really crowded

1
★★★☆☆

we found the food to be okay good if you're craving italian and you're already there, but it can get really crowded

 

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