Message from Metric Motors

Specialized Service and Repair for: AUDI, BMW, MBZ, PORSCHE, VW
  • Family Owned and Operated
  • 20 Years in Same Location
  • Customer Service, Top Priority

For over 20 years, we have built a strong service reputation and loyal customer base servicing German Automobiles in San Francisco. Our well equipped facility and ASE certified technicians handle full service and repairs including: - Check Engine Light diagnostic - Factory Scheduled Services - Engine Performance - Brakes and Suspension - Clutch and Transmission (Manual and Automatic) - Air Conditioning - Per-Purchase Inspection - Fleet Service - Biodiesel Service - Many Other Mechanical/Electrical Services

MarkerMetric Motors

5 Star Rating - World class 2 reviews – Review Metric Motors

(415) 626-6234

1480 Howard St
San Francisco, CA 94103

Editorial Description by Citysearch
German automobile specialists perform major and minor factory service, computer diagnostics and tune-ups.
Rated 9.3 out of 10 by Citysearch.

2 Reviews of Metric Motors in San Francisco

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Outstanding customer service. Highly recommended  5 Star Rating - World class

I usually don't ever write reviews except for the rare occasion when I've received terrible service, particularly at restaurants. This, however, is a situation where I am more than slightly compelled to actually make the effort in writing a review for service I received.

The people at Metric Motors are to be recognized, not only for their knowledge and tradesmanship in completing mechanical work, but as well for their outstanding customer service.

I drive a Porsche and recently had brakes and clutch work done at Metric Motors. Not only were they less expensive than Rector Porsche, where I used to take my car, but I received customer service like I've never had before at a mechanical shop.

Thank you very much, Metric Motors. Your efforts and manner towards your customers should be recognized and emulated by others.

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Top's in Customer Service and Quality Repair  5 Star Rating - World class

Metric Motors has won me over. I've got a Mercedes Benz ML350 that I'm very picky about. I'd been taking my car to the dealer and one other shop in San Francisco, but I never got the attention I thought I deserved for spending my hard earned money. I began to search for a new mechanic when I read some nice reviews about Metric Motors. I called to check on the price for a 70K mile service and it was cheaper than the dealer. I don't through money around, but I don't want the "cheapest" job either, so I was a little leery at first. I called my old shop and there price was cheaper than Metric Motors, but I just wasn't completely satisfied with there service, so I may an appointed with Metric Motors. I was impressed right off the bat. Raul was very attentive and made me feel comfortable. They called a cab for me - that was nice because I hate taking MUNI. When I returned to pick up the car, it was sparkling clean and ready to go. Raul listed out a few items that needed to be addressed in the future, but was not pushy about it like my old shop. I received a courtesy call 3 days later. That is great customer service. Glad to have found this shop and glad to recommend them.

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5 Reviews by Citysearch: (read all 9 reviews on Citysearch)

The way a auto mechanic shop should be. 5 Star Rating - World class

I'm very pleased with my experience at Metric Motors. I had my front brakes and some electrical issues worked on there recently and the work done exceeded my expectations. I got the feeling that these guys actually care about my car and me instead of treating me like a number. One other shop tried to fix the electrical gremlins with little success. Metric Motors nailed it in a couple of days. Good communication and customer service. I definitely recommend them to all.

Pros: Clean shop, good communication and customer service.
Cons: None
Posted 05/06/08 at 2:56pm

Outstanding customer service. Highly recommended 5 Star Rating - World class

I usually don't ever write reviews except for the rare occasion when I've received terrible service, particularly at restaurants. This, however, is a situation where I am more than slightly compelled to actually make the effort in writing a review for service I received.

The people at Metric Motors are to be recognized, not only for their knowledge and tradesmanship in completing mechanical work, but as well for their outstanding customer service.

I drive a Porsche and recently had brakes and clutch work done at Metric Motors. Not only were they less expensive than Rector Porsche, where I used to take my car, but I received customer service like I've never had before at a mechanical shop.

Thank you very much, Metric Motors. Your efforts and manner towards your customers should be recognized and emulated by others.

Pros: Customer Service, Price, Location
Cons: No loaner vehicles, but they did rent a car for me.
Posted 04/16/08 at 2:44pm

Best Customer Service and Great Car Care 5 Star Rating - World class

I've been a long time customer of Metric Motors and they have been taking good care of me and family's cars for years. Tom, the new owner has done some really great things with the shop. Aside from hiring a new top-notch service manager one of the other things he did was develop a customer referral program. I referred two of my friends there and last week, I received a phone call asking me what my favorite restaurant was. I told Raul, the service manager, I liked the Slanted Door and on Monday I got a gift certificate for $100 to go have dinner there. Awesome customer relations!! Keep up the great work!

Pros: Everything
Cons: None
Posted 04/03/08 at 1:12pm

Great Customer Service at a Clean and Trustworthy Garage 5 Star Rating - World class

No doubt about it - these guys are great! I've been taking my Audi A4 there for couple of years now and I just had it in the garage for a brake job. Raul is so courteous and friendly. It seems every time I'm in there they educate me on my car and how best to take care of it. Tom, the owner, spent extra time to explain some important tips for getting the best possible gas mileage (very good thing).

If you're looking for a high quality, fairly priced garage in San Francisco with no doubt the best customer service Ive ever had with a mechanic, Metric Motors is the place.

Pros: Great over-all service, trustworthy and fairly priced
Posted 04/01/08 at 4:34pm

Simply the best auto shop in town 5 Star Rating - World class

I just got my BMW back from Metric Motors and cannot be more happy. I've tried two other shops in town with disappointing experiences. I was referred by a co-worker who has been taking her car (VW Jetta) there for years. I found the shop to very clean, quoted a fair price, professional with a personal touch and over-the-top customer service. I highly recommend this shop. It is a tremendous relief to finally have a place I can take my car to be serviced and feel comfortable about it. Great job guys!

Pros: Customer service, price, location
Cons: none
Posted 04/01/08 at 2:19pm