Saturn Of The Valley

★★★☆☆
  • 15505 Roscoe Blvd

    North Hills, CA 91343

    Map & Directions
  • 818-778-2943

About Saturn Of The Valley

Categories
  • New Car Dealers
  • Automotive Repair
Details
  • Saturn

Automotive

Automotive
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3.0 3
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Buying this car was a very easy experience! The salesman that we had was not pushy at all and very helpful. After I bought the car I had issues with the car and had to bring it in, but that experience was not bad. Saturn always provided a rental car (not a car that was comparable with mine though) and was able to get the work done in a timely manner. I did have an issue with my registration and they were not very responsive in this issue. The salesman that we had continues to call to check to see how we are doing. I do love the car, even though I have had issues with it and it is only a couple of years old.

3
★★★☆☆

Buying this car was a very easy experience! The salesman that we had was not pushy at all and very helpful. After I bought the car I had issues with the car and had to bring it in, but that experience was not bad. Saturn always provided a rental car (not a car that was comparable with mine though) and was able to get the work done in a timely manner. I did have an issue with my registration and they were not very responsive in this issue. The salesman that we had continues to call to check to see how we are doing. I do love the car, even though I have had issues with it and it is only a couple of years old.

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Well I purchased 2, 2006 Saturn Ion's. The process of purchasing the car, was made fairly easy. And I thought as long as I maintain the car I should have no major problems. Every three months I faithfully took both my cars in. On one of the Ion's the ignition would not turn off even after you took out the key. This happened twice, had to get replaced both times. Second car, rain started going in through the roof, also replaced, window started rattling after a few months of purchase. Last week I took the car in, to get shocks replaced and other work $1500. After bringing it home I realized shocks still felt the same, knew it was not normal, being that my other Ion felt fine. Took it in today they claim everything was normal and that it was my window rattling, and that they would take care of it (the window) for free, after I picked it up my shocks felt fine, no more shakes...strange... something shady is going on. I know for a fact that the shocks were not replaced the first time that I brought it in, and then trying to convice me that it was my door! Please!, You think I can't tell if my car feels unbalanced, or the fact that it shakes, you think one would confuse it with a rattaling window? I don't think so. This location used to be great but the last 3 times that I have dealt with them, I have noticed that the service department has gone down the drain. My best advice don't use them, it was obvious that something shady was going on with one of their new service techs. It's ashame....Oh well it was good while it lasted (the service) that is, NOT the quality of the car!

1
★☆☆☆☆

Well I purchased 2, 2006 Saturn Ion's. The process of purchasing the car, was made fairly easy. And I thought as long as I maintain the car I should have no major problems. Every three months I faithfully took both my cars in. On one of the Ion's the ignition would not turn off even after you took out the key. This happened twice, had to get replaced both times. Second car, rain started going in through the roof, also replaced, window started rattling after a few months of purchase. Last week I took the car in, to get shocks replaced and other work $1500. After bringing it home I realized shocks still felt the same, knew it was not normal, being that my other Ion felt fine. Took it in today they claim everything was normal and that it was my window rattling, and that they would take care of it (the window) for free, after I picked it up my shocks felt fine, no more shakes...strange... something shady is going on. I know for a fact that the shocks were not replaced the first time that I brought it in, and then trying to convice me that it was my door! Please!, You think I can't tell if my car feels unbalanced, or the fact that it shakes, you think one would confuse it with a rattaling window? I don't think so. This location used to be great but the last 3 times that I have dealt with them, I have noticed that the service department has gone down the drain. My best advice don't use them, it was obvious that something shady was going on with one of their new service techs. It's ashame....Oh well it was good while it lasted (the service) that is, NOT the quality of the car!

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If you're going to buy a Saturn, you're in luck. The "no-haggle" thing makes the whole experience so much easier. And the people up at Saturn of the Valley are so friendly and knowledgeable. They have a good inventory of cars in stock. And the whole process - including credit checks and paperwork - was done in under an hour. Probably a car-buying record. I highly recommend this place.

5
★★★★★

If you're going to buy a Saturn, you're in luck. The "no-haggle" thing makes the whole experience so much easier. And the people up at Saturn of the Valley are so friendly and knowledgeable. They have a good inventory of cars in stock. And the whole process - including credit checks and paperwork - was done in under an hour. Probably a car-buying record. I highly recommend this place.

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