Kastner GMC Honda

★★★★☆
3.75 4
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Terrible support after we purchased a $16,000 used Chevy Tahoe. In 6 weeks we made 3 trips back to them and 4 trips to our own mechanic. They said everything was fine and offered no help what-so-ever. We had to go to our own mechanic several times with engine and tire problems. 5 weeks after purchase the engine failed and was not drivable. We were looking at $3600 repair bill and the owner of the company talked to us and offered us nothing. They failed to balance any of the new tires and one was defective. I would not trust them and they definitely showed no concern or compassion.

1
★☆☆☆☆

Terrible support after we purchased a $16,000 used Chevy Tahoe. In 6 weeks we made 3 trips back to them and 4 trips to our own mechanic. They said everything was fine and offered no help what-so-ever. We had to go to our own mechanic several times with engine and tire problems. 5 weeks after purchase the engine failed and was not drivable. We were looking at $3600 repair bill and the owner of the company talked to us and offered us nothing. They failed to balance any of the new tires and one was defective. I would not trust them and they definitely showed no concern or compassion.

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I want to thank the crew at Kastner Honda. I have been going there for many years and since my last service in 2012 they have added some nice touches. Free car wash, shuttle service and new magazines in the waiting room. They changed the write up offices so you have more one on one time with the people. Great changes!

5
★★★★★

I want to thank the crew at Kastner Honda. I have been going there for many years and since my last service in 2012 they have added some nice touches. Free car wash, shuttle service and new magazines in the waiting room. They changed the write up offices so you have more one on one time with the people. Great changes!

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I recently purchased a new Honda Accord from Kastner GMC Honda. I felt the rates for new and used cars are reasonable compare to other Honda show rooms around this area. I am happy with their service. The sales executives don't go inside to get permission from their boss to finalize the deal. The sales executives are customer friendly and are very open. Thanks to Dana Perez (Sales) for this transaction.

5
★★★★★

I recently purchased a new Honda Accord from Kastner GMC Honda. I felt the rates for new and used cars are reasonable compare to other Honda show rooms around this area. I am happy with their service. The sales executives don't go inside to get permission from their boss to finalize the deal. The sales executives are customer friendly and are very open. Thanks to Dana Perez (Sales) for this transaction.

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Kastner Honda always does a great job when it's time to take the car in for routine service. The mechanics are fast, polite and efficient and you're out before you know it.

4
★★★★☆

Kastner Honda always does a great job when it's time to take the car in for routine service. The mechanics are fast, polite and efficient and you're out before you know it.

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