Midway Appliance

★★★★☆
open 7 day a week m-f 9:00 to 7:00 sat 9-6 sun 10-6
34.5133 -117.318
Map and Directions to Midway Appliance

760-245-3731

14444 Atstar Dr

Victorville, CA

92395

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Reviews 1 - 22 of 22.
.

Their Customer Service is non-existent and completely unprofessional. Our delivery date was cancelled and postponed twice- and WE had to call THEM!! They are always late and never call, and when I called to see where they were and if they were still coming, the woman in the office was was completely rude, unprofessional, and even argued with me. I told her it was just common curtesy to call to let your customer know if you're running late! And of course neither the instal guy Richard and his helper, nor the woman in the instal office never apologized once!! It wasn't our choice to go with this "company", but our contractors. Personally, I would NEVER go with a company who doesn't list ANY of their prices on their website and that you have to call for a price!! This company's service is sloppy, unprepared, and isn't properly equipped with the knowledge of their products or how to install them!! I would never recommend this place to anyone!! Avoid at all costs!!! There should be a corporate office phone number or email to complain and report such unacceptable behavior!!!

1
★☆☆☆☆

Their Customer Service is non-existent and completely unprofessional. Our delivery date was cancelled and postponed twice- and WE had to call THEM!! They are always late and never call, and when I called to see where they were and if they were still coming, the woman in the office was was completely rude, unprofessional, and even argued with me. I told her it was just common curtesy to call to let your customer know if you're running late! And of course neither the instal guy Richard and his helper, nor the woman in the instal office never apologized once!! It wasn't our choice to go with this "company", but our contractors. Personally, I would NEVER go with a company who doesn't list ANY of their prices on their website and that you have to call for a price!! This company's service is sloppy, unprepared, and isn't properly equipped with the knowledge of their products or how to install them!! I would never recommend this place to anyone!! Avoid at all costs!!! There should be a corporate office phone number or email to complain and report such unacceptable behavior!!!

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.

Jose in the furniture remodel department just finished the design of my home and I am in LOVE! Never thought a free designer could do such a great work, Thank you Midway for sending me Jose, my home was in dire need of the HOME touch and you did it! Thanks again

5
★★★★★

Jose in the furniture remodel department just finished the design of my home and I am in LOVE! Never thought a free designer could do such a great work, Thank you Midway for sending me Jose, my home was in dire need of the HOME touch and you did it! Thanks again

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.

I have shopped at Midway for some years now. I recently remodeled my kitchen and home. They did my Cabinets, quartz counter tops, flooring, all new kitchen appliances, new living room furniture, and new bedroom furniture. They even came out to my to measure for everything for free. . Matt Boone & James Lowery were FANTASTIC! They both were extremely knowledgeable about all of their products. Not one problem what so ever. Always on time never any excuses. Great communication throughout the ENTIRE process. I WILL ALWAYS GO TO AND REFER ANYONE, I KNOW OR HEAR OF NEEDING ANYTHING THAT MIDWAY CAN OFFER THEM! ( I did shop around quite a bit before finalizing my purchase at MIDWAY)

5
★★★★★

I have shopped at Midway for some years now. I recently remodeled my kitchen and home. They did my Cabinets, quartz counter tops, flooring, all new kitchen appliances, new living room furniture, and new bedroom furniture. They even came out to my to measure for everything for free. . Matt Boone & James Lowery were FANTASTIC! They both were extremely knowledgeable about all of their products. Not one problem what so ever. Always on time never any excuses. Great communication throughout the ENTIRE process. I WILL ALWAYS GO TO AND REFER ANYONE, I KNOW OR HEAR OF NEEDING ANYTHING THAT MIDWAY CAN OFFER THEM! ( I did shop around quite a bit before finalizing my purchase at MIDWAY)

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.

I always find great bargains at Midway and they can always deliver to me the same day. Best hidden jewel up here in the desert.

5
★★★★★

I always find great bargains at Midway and they can always deliver to me the same day. Best hidden jewel up here in the desert.

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.

I have been shopping at Midway for years and I really enjoy the atmosphere everytime i go over there.. I purchased my refrigerator there so when ever i need a filter i can just walk in and their service dept can look me up and give me just what im looking for. I have always gotten great deals, and i purchased the warranty as well and when ever i have a problem they come out and fix it. The Sales people are so nice as well, they answered all of my questions. They were great.

5
★★★★★

I have been shopping at Midway for years and I really enjoy the atmosphere everytime i go over there.. I purchased my refrigerator there so when ever i need a filter i can just walk in and their service dept can look me up and give me just what im looking for. I have always gotten great deals, and i purchased the warranty as well and when ever i have a problem they come out and fix it. The Sales people are so nice as well, they answered all of my questions. They were great.

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.

I recently purchased a new home in the High Desert. My wife and I discovered we needed a little bit of everything. So we shopped around and found Midway. What a releif they had everything under one roof furniture, appliances and a tv. The prices were competitive and they had many financing options. We were greated by a friendly and knowledgable staff. Everything we needed was in stock and delivered to me next day. The delivery was on time and professional. All in all a great experience. We feel good that we were able to support our new local economy.

5
★★★★★

I recently purchased a new home in the High Desert. My wife and I discovered we needed a little bit of everything. So we shopped around and found Midway. What a releif they had everything under one roof furniture, appliances and a tv. The prices were competitive and they had many financing options. We were greated by a friendly and knowledgable staff. Everything we needed was in stock and delivered to me next day. The delivery was on time and professional. All in all a great experience. We feel good that we were able to support our new local economy.

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.

THIS STORES SERVICE DEPARTMENt IS TERRIBLE. THEY GIVE YOU THE RUN AROUND ON EVERYTHING, AND THEY DO LIE. THEY WILL TELL YOU WE HAVE THE PART THEN THEY DONT. THEN IT TAKES 7-10 DAYS, BUT WHEN YOU WHINE AND COMPLAIN THEY GET OFF THERE YOU KNOW WHATS AND SAY OH ITS GOING TO TAKE 2-3 DAYS. WOW ALL OF A SUDDEN IT TAKES 2-3 DAYS WHO KNEW...LETS JUST SAY I WILL NEVER EVER PURCHASE ANYTHING THROUGH THIS PLACE AGAIN. SAVE YOURSELF A HEADACHE AND GO TO SEARS..

1
★☆☆☆☆

THIS STORES SERVICE DEPARTMENt IS TERRIBLE. THEY GIVE YOU THE RUN AROUND ON EVERYTHING, AND THEY DO LIE. THEY WILL TELL YOU WE HAVE THE PART THEN THEY DONT. THEN IT TAKES 7-10 DAYS, BUT WHEN YOU WHINE AND COMPLAIN THEY GET OFF THERE YOU KNOW WHATS AND SAY OH ITS GOING TO TAKE 2-3 DAYS. WOW ALL OF A SUDDEN IT TAKES 2-3 DAYS WHO KNEW...LETS JUST SAY I WILL NEVER EVER PURCHASE ANYTHING THROUGH THIS PLACE AGAIN. SAVE YOURSELF A HEADACHE AND GO TO SEARS..

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.

We are a management company that manages about 100 properties in Victorville, and we really need a good appliance vendor in the areas, and we picked Midway with a few orders to try out,but it looks that this Merchant does not care our business at all- at least some staff in service department and accounting department, our investors clients picked up REO properties every day and we have tenant move in daily, and we need to order a lot of appliances, unfortunately, we had to finally walk away , due to the bad experience we had with them so far, You can't expect anything from a vendor who does not care your business!

1
★☆☆☆☆

We are a management company that manages about 100 properties in Victorville, and we really need a good appliance vendor in the areas, and we picked Midway with a few orders to try out,but it looks that this Merchant does not care our business at all- at least some staff in service department and accounting department, our investors clients picked up REO properties every day and we have tenant move in daily, and we need to order a lot of appliances, unfortunately, we had to finally walk away , due to the bad experience we had with them so far, You can't expect anything from a vendor who does not care your business!

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.

What a great experience ! Huge store with a hometown feel! Salespeople that actually ask you if you need help and HAVE the answers.... and the store is gorgeous with great prices !

5
★★★★★

What a great experience ! Huge store with a hometown feel! Salespeople that actually ask you if you need help and HAVE the answers.... and the store is gorgeous with great prices !

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.

My refer went dead yesterday and they came out to replace it within 2 hours! WOW never had such a great shopping experience from anyone anywhere! Great deals, excellent service, terrific selection and best people in the Desert!

5
★★★★★

My refer went dead yesterday and they came out to replace it within 2 hours! WOW never had such a great shopping experience from anyone anywhere! Great deals, excellent service, terrific selection and best people in the Desert!

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.

Midway is the only place I would shop for appliances, and televisions. I have purchased two large screen Mitsubishi televisions and bought the extended warranties. They were wonderful when I needed service. I have also had them service my oven and was very pleased with their knowledge and excellent care of my things. Naturally electronics need repair or replacement but I believe their prices are great and their service is excellent. I have bought a refrigerator (Maytag with bottom freezer) love it! all my kitchen appliances, the dishwasher, kitchen aid has worked for the last 9 years with absolutely no needed repairs. I purchased whirlpool appliances, oven, and microwave, I the microwave had a defective part that was recalled and midway called us to replace it! The oven has had some issues with the self cleaning blowing the panel, so I wouldn't recommend this product to anyone. I have replaced the panel twice and consider the product defective. The support of Midway has been great despite this terrible product. Sincerely Estella Olin

5
★★★★★

Midway is the only place I would shop for appliances, and televisions. I have purchased two large screen Mitsubishi televisions and bought the extended warranties. They were wonderful when I needed service. I have also had them service my oven and was very pleased with their knowledge and excellent care of my things. Naturally electronics need repair or replacement but I believe their prices are great and their service is excellent. I have bought a refrigerator (Maytag with bottom freezer) love it! all my kitchen appliances, the dishwasher, kitchen aid has worked for the last 9 years with absolutely no needed repairs. I purchased whirlpool appliances, oven, and microwave, I the microwave had a defective part that was recalled and midway called us to replace it! The oven has had some issues with the self cleaning blowing the panel, so I wouldn't recommend this product to anyone. I have replaced the panel twice and consider the product defective. The support of Midway has been great despite this terrible product. Sincerely Estella Olin

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.

I have been a Midway customer for years. I have always received great customer service and great deals. Midway has been around since I could remember and have provided the community in the high desert with much support. I recommend stopping in so that you may see for your self the service and great deals they provide.

5
★★★★★

I have been a Midway customer for years. I have always received great customer service and great deals. Midway has been around since I could remember and have provided the community in the high desert with much support. I recommend stopping in so that you may see for your self the service and great deals they provide.

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.

I Have been shopping for Midway for years, since Donnie was down on 7th Street. I just put a full house of carpet in my home, I shopped for the BEST prices and they had it! Next month I am getting my new couter tops YA! Best Service, Prices and Selection. I will tell all my friends and family.

5
★★★★★

I Have been shopping for Midway for years, since Donnie was down on 7th Street. I just put a full house of carpet in my home, I shopped for the BEST prices and they had it! Next month I am getting my new couter tops YA! Best Service, Prices and Selection. I will tell all my friends and family.

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.

Was very pleased with their service department, my
refrigerator quit cooling, they were out the same day and even had the part on their truck! Thanks Midway!

5
★★★★★

Was very pleased with their service department, my
refrigerator quit cooling, they were out the same day and even had the part on their truck! Thanks Midway!

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.

I recently remodeled my kitchen and shopped around for reasonable prices. After a thorough search I stopped by Midway Appliances and was greeted with great customer service and a sales team that ACTUALLY came to see if I needed any help. They were educated on the pieces I wanted and gave me a great deal that beat other stores. I have recommended them to friends and family and they have also enjoyed their experience at Midway. I recommend stopping in, I know I will if I need any other appliances. :)

5
★★★★★

I recently remodeled my kitchen and shopped around for reasonable prices. After a thorough search I stopped by Midway Appliances and was greeted with great customer service and a sales team that ACTUALLY came to see if I needed any help. They were educated on the pieces I wanted and gave me a great deal that beat other stores. I have recommended them to friends and family and they have also enjoyed their experience at Midway. I recommend stopping in, I know I will if I need any other appliances. :)

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.

Horrible customer service in the service department. Will lie to your face. Problems will get fixed only if you nag or take the product to them. We have purchased a freezer, refirgerator, stove, microwave, and dishwasher. We have had to have them out numerous times for the same problem. They have lied to both my husband and I on numerous occasions.

We are very patient people and it is VERY uncomfortable for us to make a scene, and that is exactly what we had to do. We had to take our freezer to them after over a month long of promising it would be fixed and wait for it to be serviced.

Now that our refrigerator is out we have to sit with it in the middle of our kitchen with a house fan behind it (thier answer to the problem) and wait for a part. They will not give us an estimate.. but we are reassured that the heat that makes to door so hot you can't touch it is NORMAL. When we called with our concern they laughed at us and said people are silly they always call with the complaint and it's "just normal"

SAVE your time and take your business to one of the other establishemnets in the desert.

1
★☆☆☆☆

Horrible customer service in the service department. Will lie to your face. Problems will get fixed only if you nag or take the product to them. We have purchased a freezer, refirgerator, stove, microwave, and dishwasher. We have had to have them out numerous times for the same problem. They have lied to both my husband and I on numerous occasions.

We are very patient people and it is VERY uncomfortable for us to make a scene, and that is exactly what we had to do. We had to take our freezer to them after over a month long of promising it would be fixed and wait for it to be serviced.

Now that our refrigerator is out we have to sit with it in the middle of our kitchen with a house fan behind it (thier answer to the problem) and wait for a part. They will not give us an estimate.. but we are reassured that the heat that makes to door so hot you can't touch it is NORMAL. When we called with our concern they laughed at us and said people are silly they always call with the complaint and it's "just normal"

SAVE your time and take your business to one of the other establishemnets in the desert.

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2 out of 2 people found this review helpful.

.

My wife bought a 51 inch flat screen TV, a refrigerator and a washer Dryer combo when I was deployed to Iraq in 2006 and 2007. When I returned home, we bought another, more expensive refrigerator from Midway. We have had nothing but problems getting service work done as part of the extended warranties we purchased with these items. The service dept. doesn't return calls, the miss scheduled appointments with no call to re-schedule. The manager has as much business being in the retail industry as I do on Wall Street. The fact of the matter is this, when you purchase a high ticket item you expect the retailer to back it as well as the manufacturer. When you buy SEVERAL high ticket items, they should bend over backwards to keep your business. Midway has done NOTHING to earn one more red cent of mine. I'd rather pay 50% more at Best Buy or elsewhere than shop at that store. Save yourself the head ache! And this is how they treat military personnel? Shocking!

1
★☆☆☆☆

My wife bought a 51 inch flat screen TV, a refrigerator and a washer Dryer combo when I was deployed to Iraq in 2006 and 2007. When I returned home, we bought another, more expensive refrigerator from Midway. We have had nothing but problems getting service work done as part of the extended warranties we purchased with these items. The service dept. doesn't return calls, the miss scheduled appointments with no call to re-schedule. The manager has as much business being in the retail industry as I do on Wall Street. The fact of the matter is this, when you purchase a high ticket item you expect the retailer to back it as well as the manufacturer. When you buy SEVERAL high ticket items, they should bend over backwards to keep your business. Midway has done NOTHING to earn one more red cent of mine. I'd rather pay 50% more at Best Buy or elsewhere than shop at that store. Save yourself the head ache! And this is how they treat military personnel? Shocking!

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.

We purchased a washer and dryer for 16,000 dollars they dryer broke one month later and now they refuse to help us fix or replace even though we purchsed the warrenty of 180.00 dollars. The Tech. took a defective part of the floor model and put it on our dryer now it will not even turn on. Manager James Lowery is calling us a liar and saying we cancelled transaction today, we need a new dryer! Why would we cancell. We will never purchase anything form these people again! Bad comunication! Bad service! Bad products! Bad attitude! Bad Experience.

1
★☆☆☆☆

We purchased a washer and dryer for 16,000 dollars they dryer broke one month later and now they refuse to help us fix or replace even though we purchsed the warrenty of 180.00 dollars. The Tech. took a defective part of the floor model and put it on our dryer now it will not even turn on. Manager James Lowery is calling us a liar and saying we cancelled transaction today, we need a new dryer! Why would we cancell. We will never purchase anything form these people again! Bad comunication! Bad service! Bad products! Bad attitude! Bad Experience.

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.

I have to say the customer service at Midway is lacking. They do have some good products but if you have a problem with it AFTER you??ve bought it, you're pretty much on your own. Those who helped us with our initial purchase were great such as Josh; he is refreshing and honest. We now shop for our furniture at Mathis Bros. in Ontario and boy it??s worth the drive!

1
★☆☆☆☆

I have to say the customer service at Midway is lacking. They do have some good products but if you have a problem with it AFTER you??ve bought it, you're pretty much on your own. Those who helped us with our initial purchase were great such as Josh; he is refreshing and honest. We now shop for our furniture at Mathis Bros. in Ontario and boy it??s worth the drive!

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.

I love this store. They have a huge inventory with many up to date appliances. They have a full working kitchen that is both beautiful and functional. They have a scatch and dent section where you can get appliances at a fraction of the cost. The employees are helpful and knowledgeable. You can buy so much from this one store. They offer furniture, appliances, t.v.'s, and so much more, even water purification systems and softeners. A great place to find what you're looking for.

PROS: a lot of inventory, helpful employees
CONS:

5
★★★★★

I love this store. They have a huge inventory with many up to date appliances. They have a full working kitchen that is both beautiful and functional. They have a scatch and dent section where you can get appliances at a fraction of the cost. The employees are helpful and knowledgeable. You can buy so much from this one store. They offer furniture, appliances, t.v.'s, and so much more, even water purification systems and softeners. A great place to find what you're looking for.

PROS: a lot of inventory, helpful employees
CONS:

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.

Midway has some great prices on big screen tv's. They are a huge store with helpful staff. The store is always clean. The prices on all appliances are great and they have a huge selection. They have a lot of sales, so keep your eye out, you will find what you want at a great price.

4
★★★★☆

Midway has some great prices on big screen tv's. They are a huge store with helpful staff. The store is always clean. The prices on all appliances are great and they have a huge selection. They have a lot of sales, so keep your eye out, you will find what you want at a great price.

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.

This is a local store not a chain and it shows. The staff is personable, friendly, and very knowledgable. They educate you to assist you in making the perfect choice that fits you. You do not feel pressured to buy as with some places. A great selection and an overall great shopping experience.

5
★★★★★

This is a local store not a chain and it shows. The staff is personable, friendly, and very knowledgable. They educate you to assist you in making the perfect choice that fits you. You do not feel pressured to buy as with some places. A great selection and an overall great shopping experience.

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